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TOC key statistics

This section includes an annual summary of key statistics for each passenger train operating company (TOC). It covers passenger usage, punctuality and reliability, complaints and other key facts including number of employees, route kilometres operated and number of stations operated. A factsheet for each TOC showing these key statistics is available on the statistical releases web page of the ORR website: http://orr.gov.uk/statistics/published-stats/statistical-releases.

TOC key statistics

Reports

  • Key Stats - All TOCs - Table 2.1
  • Key Stats - Arriva Train Wales - Table 2.2
  • Key Stats - Calendonian Sleeper - Table 2.23
  • Key Stats - Chiltern - Table 2.4
  • Key Stats - CrossCountry - Table 2.5
  • Key Stats - East Midlands Trains - Table 2.7
  • Key Stats - Govia Thameslink Railway - Table 2.8
  • Key Stats - Grand Central - Table 2.21
  • Key Stats - Great Western Railway - Table 2.9
  • Key Stats - Greater Anglia - Table 2.12
  • Key Stats - London Overground - Table 2.14
  • Key Stats - Merseyrail - Table 2.15
  • Key Stats - Northern - Table 2.16
  • Key Stats - ScotRail - Table 2.10
  • Key Stats - South Western Railway - Table 2.17
  • Key Stats - Southeastern - Table 2.18
  • Key Stats - TfL Rail - Table 2.22
  • Key Stats - Transpennine Express - Table 2.11
  • Key Stats - Virgin Trains East Coast - Table 2.6
  • Key Stats - Virgin Trains West Coast - Table 2.20
  • Key Stats - West Midlands Trains - Table 2.13
  • Key Stats - c2c - Table 2.3

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Data

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Latest reports

  • Cancelled and Significantly Late (maa) by sector - Table 3.5
  • Cancelled and Significantly Late by sector - Table 3.6
  • Cancelled and Significantly Late by TOC - Table 3.7
  • Freight Delivery Metric - Table 3.41
  • Public Performance Measure (maa) by sector - Table 3.42
  • Public Performance Measure by sector - Table 3.43
  • Public Performance Measure by TOC - Table 3.44
  • SPADs on NR controlled infrastructure - Table 5.25

Browse reports / data

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  • TOC key statistics
  • Safety and Health key statistics
  • Network Rail Outputs and Indicators - Key Statistics
  • DPRC and assisted journeys data
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  • All Reports / Data

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