Public performance measure (PPM) by train operating company - Table 3.44
Percentage of passenger trains arriving on time¹ in the quarter and in the past year (MAA).
Great Britain
Quarterly data (financial year): 1997-98 Quarter 1 to 2017-18 Quarter 2
PPM by train operating company
Operator type
Train operating company name
1997-98 Quarter 1
1997-98 Quarter 2
1997-98 Quarter 3
1997-98 Quarter 4
1998-99 Quarter 1
1998-99 Quarter 2
1998-99 Quarter 3
1998-99 Quarter 4
1999-00 Quarter 1
1999-00 Quarter 2
1999-00 Quarter 3
1999-00 Quarter 4
2000-01 Quarter 1
2000-01 Quarter 2
2000-01 Quarter 3
2000-01 Quarter 4
2001-02 Quarter 1
2001-02 Quarter 2
2001-02 Quarter 3
2001-02 Quarter 4
2002-03 Quarter 1
2002-03 Quarter 2
2002-03 Quarter 3
2002-03 Quarter 4
2003-04 Quarter 1
2003-04 Quarter 2
2003-04 Quarter 3
2003-04 Quarter 4
2004-05 Quarter 1
2004-05 Quarter 2
2004-05 Quarter 3
2004-05 Quarter 4
2005-06 Quarter 1
2005-06 Quarter 2
2005-06 Quarter 3
2005-06 Quarter 4
2006-07 Quarter 1
2006-07 Quarter 2
2006-07 Quarter 3
2006-07 Quarter 4
2007-08 Quarter 1
2007-08 Quarter 2
2007-08 Quarter 3
2007-08 Quarter 4
2008-09 Quarter 1
2008-09 Quarter 2
2008-09 Quarter 3
2008-09 Quarter 4
2009-10 Quarter 1
2009-10 Quarter 2
2009-10 Quarter 3
2009-10 Quarter 4
2010-11 Quarter 1
2010-11 Quarter 2
2010-11 Quarter 3
2010-11 Quarter 4
2011-12 Quarter 1
2011-12 Quarter 2
2011-12 Quarter 3
2011-12 Quarter 4
2012-13 Quarter 1
2012-13 Quarter 2
2012-13 Quarter 3
2012-13 Quarter 4
2013-14 Quarter 1
2013-14 Quarter 2
2013-14 Quarter 3
2013-14 Quarter 4
2014-15 Quarter 1
2014-15 Quarter 2
2014-15 Quarter 3
2014-15 Quarter 4
2015-16 Quarter 1
2015-16 Quarter 2
2015-16 Quarter 3
2015-16 Quarter 4
2016-17 Quarter 1
2016-17 Quarter 2
2016-17 Quarter 3
2016-17 Quarter 4
2017-18 Quarter 1
2017-18 Quarter 2 (p)
Franchised
Arriva Trains Wales
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73.5%
83.0%
82.6%
80.1%
72.8%
83.9%
84.6%
81.2%
77.6%
84.4%
81.6%
80.1%
76.6%
82.4%
79.5%
79.5%
78.3%
87.7%
87.1%
86.0%
86.8%
90.7%
93.1%
92.2%
91.3%
92.9%
93.0%
91.9%
92.2%
95.1%
95.1%
95.5%
93.8%
95.1%
95.6%
95.8%
90.6%
93.3%
94.5%
94.2%
93.2%
94.7%
94.8%
92.1%
92.4%
93.7%
95.4%
93.8%
90.5%
92.5%
93.2%
91.8%
92.0%
94.9%
94.2%
92.6%
89.9%
92.0%
93.4%
91.7%
88.9%
93.4%
93.6%
93.0%
c2c
90.8%
86.7%
86.9%
90.5%
91.1%
91.1%
90.5%
91.3%
91.2%
88.8%
81.3%
90.7%
90.6%
86.9%
79.0%
88.9%
84.0%
78.8%
75.0%
88.7%
88.1%
84.6%
81.6%
91.1%
87.0%
84.9%
84.0%
87.8%
93.1%
93.3%
92.6%
93.8%
94.5%
94.1%
90.0%
92.9%
95.4%
94.8%
93.5%
93.6%
94.7%
95.0%
94.7%
93.5%
94.8%
95.9%
95.2%
95.2%
96.8%
96.0%
96.9%
96.8%
96.8%
96.3%
90.5%
95.8%
96.9%
96.7%
97.0%
96.7%
97.7%
97.9%
97.5%
97.1%
96.7%
97.5%
96.3%
96.1%
96.7%
96.1%
97.3%
97.5%
97.4%
97.6%
96.1%
95.8%
95.8%
94.6%
92.4%
95.2%
95.4%
95.9%
Caledonian Sleeper
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90.5%
93.7%
84.4%
89.9%
94.5%
91.8%
89.9%
86.2%
90.7%
92.3%
86.5%
90.2%
94.6%
88.0%
89.7%
87.2%
88.3%
90.0%
80.3%
85.2%
91.8%
87.0%
86.1%
92.0%
87.4%
91.7%
Chiltern Railways
96.2%
94.8%
88.6%
89.8%
87.7%
87.3%
84.7%
90.8%
91.3%
91.8%
85.4%
91.2%
90.0%
87.1%
60.0%
77.8%
86.5%
90.8%
90.6%
89.5%
89.6%
88.2%
84.8%
90.8%
90.9%
90.0%
91.2%
91.5%
93.2%
91.6%
91.0%
94.0%
92.7%
89.2%
91.1%
93.7%
94.1%
92.8%
95.4%
93.0%
94.2%
94.8%
95.5%
95.6%
95.0%
95.6%
94.9%
95.4%
95.2%
96.1%
95.3%
94.3%
95.1%
95.8%
91.9%
93.0%
95.2%
91.3%
91.6%
93.9%
94.9%
94.8%
95.1%
95.0%
96.2%
95.8%
93.5%
94.0%
95.4%
95.7%
94.0%
94.7%
95.1%
95.0%
92.3%
95.2%
93.5%
91.7%
93.0%
94.3%
92.6%
93.1%
CrossCountry
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80.5%
76.1%
73.4%
82.5%
82.4%
83.3%
77.1%
87.3%
88.0%
82.6%
82.1%
86.0%
87.3%
86.0%
85.9%
88.8%
91.2%
89.6%
88.3%
91.3%
91.6%
91.3%
88.6%
88.8%
90.0%
91.8%
81.3%
88.4%
90.7%
90.4%
86.8%
90.4%
89.1%
89.1%
82.7%
86.3%
91.2%
89.1%
82.5%
83.9%
91.9%
88.8%
84.0%
90.4%
91.6%
89.9%
85.7%
90.5%
91.4%
90.2%
86.1%
91.1%
90.1%
90.9%
East Midlands Trains
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80.1%
77.2%
74.6%
84.1%
82.5%
81.5%
75.5%
87.3%
87.4%
87.0%
84.5%
88.0%
87.4%
86.0%
86.4%
88.6%
89.0%
89.9%
86.0%
92.1%
93.2%
93.1%
90.9%
92.7%
94.3%
94.1%
87.5%
92.5%
94.0%
93.7%
92.4%
94.1%
93.7%
93.8%
91.1%
91.3%
93.7%
90.2%
89.5%
91.7%
92.4%
93.1%
89.9%
93.1%
94.8%
92.4%
90.7%
93.3%
92.9%
92.4%
88.9%
93.7%
93.6%
93.9%
Govia Thameslink Railway
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82.7%
83.3%
81.3%
86.2%
89.3%
88.0%
83.8%
90.6%
91.9%
90.0%
85.4%
88.1%
91.4%
91.0%
86.6%
91.4%
92.6%
92.8%
87.4%
87.4%
93.5%
92.5%
86.5%
88.7%
93.1%
92.3%
82.5%
90.0%
92.6%
90.6%
87.9%
88.9%
90.7%
91.7%
84.5%
85.3%
91.3%
89.8%
80.6%
81.6%
88.0%
87.5%
79.3%
80.3%
86.0%
84.0%
75.9%
80.1%
76.1%
73.1%
68.8%
78.8%
84.4%
83.0%
Great Western Railway
90.6%
89.5%
86.3%
86.8%
84.2%
85.6%
82.5%
89.0%
91.0%
89.6%
83.8%
90.9%
88.4%
87.8%
68.3%
81.1%
79.0%
76.1%
76.8%
83.1%
82.7%
79.4%
72.6%
80.0%
80.1%
75.8%
77.7%
85.3%
85.1%
82.9%
80.5%
84.5%
82.8%
83.4%
78.9%
86.1%
86.2%
83.0%
80.9%
82.9%
83.7%
83.0%
80.0%
85.8%
89.9%
90.8%
89.4%
92.0%
94.1%
93.0%
90.0%
92.6%
92.6%
91.2%
86.5%
90.7%
91.2%
91.0%
88.4%
91.8%
91.7%
89.6%
85.1%
90.0%
91.4%
89.1%
84.4%
86.5%
90.5%
88.6%
85.1%
91.2%
90.1%
89.3%
87.2%
91.2%
90.5%
87.4%
85.4%
90.3%
88.2%
86.4%
Greater Anglia
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89.0%
88.9%
87.4%
90.0%
87.1%
87.6%
82.9%
89.0%
89.3%
87.6%
83.6%
87.8%
92.4%
91.0%
88.0%
90.6%
91.5%
91.9%
88.8%
89.8%
92.7%
92.5%
89.4%
89.8%
91.0%
91.0%
84.3%
88.8%
92.1%
90.2%
87.8%
89.0%
92.2%
92.9%
90.1%
89.8%
93.7%
91.3%
86.9%
90.3%
91.4%
89.2%
87.6%
91.4%
90.6%
89.8%
86.6%
90.2%
90.5%
89.3%
85.9%
89.5%
90.6%
90.2%
London Midland
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80.8%
76.1%
71.0%
78.0%
84.2%
82.4%
77.6%
87.3%
88.0%
85.2%
85.8%
87.2%
90.3%
89.4%
86.7%
89.2%
89.0%
88.2%
83.8%
84.6%
89.7%
91.0%
88.3%
90.3%
92.2%
92.7%
85.1%
88.4%
92.4%
91.6%
86.9%
90.8%
91.2%
88.6%
80.3%
83.8%
89.0%
87.4%
80.3%
86.6%
90.7%
88.8%
83.7%
88.6%
89.1%
88.9%
84.7%
89.8%
90.5%
90.4%
84.9%
89.5%
90.9%
90.5%
London Overground
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82.1%
80.6%
84.9%
90.6%
90.7%
88.5%
88.9%
92.0%
91.9%
90.8%
90.4%
91.7%
92.2%
91.0%
89.3%
92.8%
93.4%
93.5%
91.4%
90.8%
93.7%
93.8%
92.4%
92.7%
94.4%
95.4%
92.9%
95.5%
96.1%
95.7%
95.6%
95.5%
95.3%
96.8%
96.8%
95.5%
96.5%
96.0%
94.4%
96.1%
96.4%
95.6%
94.0%
93.9%
94.5%
94.9%
93.5%
94.7%
94.8%
95.3%
94.2%
93.6%
95.6%
95.6%
Merseyrail
92.1%
91.1%
89.4%
92.5%
91.6%
93.8%
89.1%
93.4%
92.8%
89.4%
80.5%
85.3%
84.1%
86.5%
75.7%
82.3%
86.6%
85.3%
73.7%
79.3%
88.5%
93.6%
90.5%
93.3%
94.6%
94.3%
91.9%
94.4%
94.9%
93.3%
93.8%
94.7%
92.6%
92.7%
90.2%
93.2%
94.5%
91.6%
90.9%
93.0%
95.0%
95.3%
93.8%
94.6%
96.2%
94.9%
93.0%
96.1%
96.8%
96.5%
95.5%
96.7%
96.3%
96.2%
92.2%
94.8%
96.6%
95.7%
93.1%
95.5%
96.4%
96.5%
92.9%
95.9%
96.6%
96.5%
93.3%
96.6%
96.9%
95.2%
94.0%
96.1%
96.5%
96.0%
93.1%
95.4%
96.4%
96.0%
94.3%
96.4%
96.6%
93.5%
Northern
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93.7%
93.4%
87.8%
91.7%
93.7%
93.4%
84.3%
92.2%
93.3%
92.5%
88.7%
93.3%
93.6%
91.9%
87.3%
90.6%
93.2%
91.8%
86.6%
92.5%
93.3%
91.3%
86.7%
92.9%
93.0%
92.2%
86.0%
91.8%
92.8%
92.5%
87.6%
91.6%
91.4%
91.0%
ScotRail
94.2%
93.8%
92.9%
94.9%
95.7%
94.0%
89.5%
93.0%
95.0%
94.3%
87.3%
91.6%
92.0%
92.2%
79.4%
83.2%
86.4%
83.2%
78.6%
79.4%
85.9%
81.0%
78.5%
83.8%
87.2%
86.7%
81.9%
86.1%
86.1%
82.7%
79.6%
83.9%
87.4%
87.0%
79.5%
89.3%
90.6%
91.0%
84.9%
88.8%
91.5%
92.7%
87.4%
90.5%
93.6%
92.4%
87.0%
89.5%
92.9%
93.3%
86.6%
89.4%
94.5%
94.5%
81.5%
89.0%
91.9%
91.5%
86.7%
92.5%
94.4%
94.4%
90.3%
92.7%
92.7%
91.7%
87.3%
93.8%
94.5%
90.2%
87.3%
89.8%
93.9%
92.1%
85.5%
90.8%
91.9%
90.2%
86.8%
92.5%
92.5%
92.6%
South Western Railway
91.9%
91.2%
83.9%
91.4%
87.7%
87.4%
80.4%
89.5%
89.2%
88.0%
73.6%
86.6%
87.1%
83.5%
57.1%
71.1%
76.9%
73.2%
62.0%
71.9%
75.7%
76.5%
66.3%
73.3%
78.7%
76.6%
71.4%
74.8%
79.0%
80.9%
78.3%
90.1%
90.7%
91.1%
86.0%
91.9%
93.0%
91.0%
86.0%
90.1%
93.6%
93.1%
89.0%
93.2%
92.9%
94.3%
92.7%
92.6%
94.8%
95.1%
89.3%
92.0%
95.9%
95.5%
90.3%
92.7%
93.9%
93.7%
89.9%
91.6%
92.7%
93.7%
88.4%
90.6%
93.9%
92.8%
85.3%
86.7%
92.0%
91.1%
86.9%
90.5%
92.6%
91.2%
87.2%
89.2%
89.7%
88.1%
82.9%
87.8%
89.1%
83.1%
Southeastern
92.0%
89.7%
80.8%
88.0%
90.0%
89.8%
77.7%
88.4%
89.8%
87.4%
76.2%
86.1%
84.7%
83.7%
58.6%
78.5%
86.1%
82.6%
68.4%
83.6%
84.8%
83.9%
71.9%
79.8%
84.0%
79.6%
74.6%
82.1%
86.4%
85.0%
80.9%
84.3%
89.1%
88.7%
79.2%
89.5%
91.0%
91.4%
82.9%
88.5%
91.9%
92.3%
85.9%
92.3%
92.3%
92.3%
87.1%
88.1%
93.6%
93.7%
84.8%
86.0%
92.2%
92.6%
80.0%
90.5%
93.7%
92.8%
88.8%
91.7%
92.9%
94.3%
87.5%
89.4%
93.9%
93.4%
82.5%
86.1%
90.5%
90.9%
84.5%
91.6%
90.4%
88.9%
83.0%
85.3%
88.2%
87.8%
82.2%
86.2%
92.4%
90.6%
TfL Rail
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94.4%
93.7%
87.9%
91.1%
92.3%
93.8%
91.9%
93.7%
94.6%
95.9%
93.0%
92.4%
96.9%
94.4%
90.5%
91.4%
92.7%
90.4%
91.2%
92.4%
91.2%
96.0%
95.2%
93.2%
93.8%
94.9%
94.3%
96.1%
94.2%
95.0%
TransPennine Express
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:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
93.3%
94.5%
86.6%
90.0%
93.1%
91.5%
81.4%
91.6%
92.9%
92.1%
90.5%
93.2%
92.7%
92.0%
87.7%
88.4%
93.5%
87.4%
85.6%
90.8%
89.0%
86.0%
82.1%
90.1%
89.9%
89.2%
76.9%
87.8%
90.0%
90.5%
85.1%
89.6%
90.4%
89.9%
Virgin Trains East Coast
85.6%
83.8%
82.6%
85.4%
83.0%
84.3%
83.6%
87.5%
86.0%
86.8%
84.5%
89.7%
84.4%
77.1%
51.9%
66.5%
68.4%
73.5%
68.8%
69.1%
72.0%
71.5%
64.7%
74.9%
78.2%
68.7%
73.0%
76.5%
79.2%
75.9%
75.1%
79.8%
83.6%
81.8%
80.6%
87.9%
86.9%
82.1%
80.0%
81.7%
81.5%
80.6%
85.3%
83.2%
86.4%
86.6%
86.3%
88.4%
90.4%
88.9%
84.0%
86.0%
87.5%
85.9%
77.9%
81.7%
86.8%
86.0%
85.7%
88.1%
87.3%
89.4%
81.5%
77.1%
87.2%
85.4%
79.2%
84.7%
91.8%
88.7%
82.6%
91.3%
89.4%
86.8%
80.3%
84.3%
85.2%
81.6%
79.6%
86.1%
87.4%
86.5%
Virgin Trains West Coast
80.2%
80.4%
74.4%
83.1%
81.3%
80.0%
68.5%
78.1%
82.2%
82.8%
77.9%
84.1%
81.9%
77.7%
33.3%
51.7%
59.0%
71.7%
66.2%
77.9%
76.9%
67.9%
71.4%
77.9%
77.9%
64.9%
75.1%
81.3%
77.1%
70.8%
66.9%
74.5%
80.7%
83.2%
81.3%
88.9%
88.3%
86.5%
85.1%
84.2%
87.8%
87.8%
83.8%
85.4%
81.8%
81.8%
80.8%
76.8%
82.4%
89.0%
83.3%
83.4%
89.5%
91.3%
77.8%
87.7%
87.7%
85.8%
82.2%
87.8%
86.3%
87.8%
80.9%
79.2%
85.4%
87.6%
83.4%
86.7%
86.4%
85.4%
82.3%
84.8%
87.8%
88.5%
81.8%
86.1%
89.7%
89.7%
87.0%
89.9%
89.0%
87.6%
Non-Franchised
Grand Central
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
69.8%
71.7%
61.2%
77.3%
78.3%
85.4%
85.4%
85.6%
81.5%
84.8%
83.6%
84.6%
78.7%
84.0%
85.3%
84.4%
80.2%
86.4%
85.5%
87.1%
80.1%
73.7%
83.0%
81.4%
74.2%
83.6%
87.7%
88.1%
85.2%
91.7%
90.0%
88.5%
83.8%
84.0%
86.9%
83.3%
83.6%
86.4%
88.0%
86.0%
Heathrow Express
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
91.9%
90.1%
90.1%
89.2%
90.7%
91.8%
90.0%
87.5%
90.0%
88.0%
88.4%
90.1%
91.0%
90.0%
89.0%
92.2%
86.2%
88.3%
93.0%
94.4%
93.9%
92.9%
96.3%
95.8%
95.3%
95.8%
94.2%
96.0%
93.7%
95.7%
95.3%
94.9%
95.3%
95.6%
95.9%
94.8%
90.0%
92.2%
94.5%
94.6%
91.5%
94.6%
93.9%
94.7%
89.5%
92.2%
93.0%
92.3%
88.9%
93.0%
89.5%
91.8%
89.0%
88.5%
90.5%
93.3%
Hull Trains
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
91.8%
87.0%
88.3%
82.5%
86.9%
79.5%
83.3%
87.3%
87.0%
87.7%
85.5%
81.8%
69.3%
84.0%
85.0%
87.2%
87.7%
83.6%
75.7%
81.4%
82.5%
76.1%
83.7%
84.4%
81.1%
87.2%
81.7%
76.6%
88.2%
79.4%
75.6%
84.8%
91.1%
86.9%
85.1%
89.8%
89.7%
86.5%
80.8%
84.2%
85.5%
81.6%
79.4%
80.7%
83.2%
78.5%
Peak
c2c
92.7%
89.4%
87.5%
91.8%
90.9%
92.9%
89.4%
89.0%
91.0%
87.6%
75.5%
88.8%
90.8%
86.4%
74.0%
87.2%
85.1%
78.3%
68.6%
87.7%
87.0%
84.2%
81.3%
89.4%
86.8%
84.9%
84.5%
85.7%
91.9%
92.3%
92.3%
94.3%
95.9%
95.0%
90.7%
93.2%
96.2%
95.9%
90.8%
92.9%
96.1%
97.3%
95.2%
93.4%
94.0%
95.6%
94.9%
93.9%
97.5%
96.6%
97.1%
95.8%
96.2%
96.0%
89.8%
94.8%
95.9%
96.3%
96.3%
96.0%
96.8%
98.5%
96.4%
95.8%
97.3%
97.2%
92.8%
94.9%
95.9%
94.3%
97.1%
96.3%
95.5%
97.3%
95.0%
95.4%
96.5%
93.5%
90.9%
93.0%
94.0%
95.9%
Chiltern Railways
96.1%
93.4%
83.6%
86.0%
84.7%
83.8%
82.7%
89.7%
90.7%
93.2%
83.6%
89.8%
92.7%
90.8%
61.2%
82.4%
88.5%
89.7%
87.8%
85.2%
89.2%
88.1%
79.3%
87.8%
89.7%
89.4%
86.7%
86.5%
92.5%
90.4%
87.4%
91.0%
90.0%
85.9%
87.4%
92.3%
92.0%
89.9%
93.1%
89.3%
93.7%
93.3%
93.2%
93.2%
93.8%
95.8%
93.5%
92.9%
94.0%
95.0%
93.7%
90.5%
93.8%
94.1%
88.5%
89.0%
94.0%
87.3%
87.4%
91.7%
92.3%
92.8%
92.1%
91.2%
93.7%
93.6%
89.4%
90.1%
94.0%
93.5%
91.1%
91.3%
92.8%
93.8%
88.3%
92.9%
90.1%
88.8%
88.3%
90.5%
89.2%
89.4%

Peak
Govia Thameslink Railway
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
90.5%
90.1%
82.4%
89.7%
92.7%
92.3%
83.9%
83.4%
92.6%
90.8%
82.7%
85.7%
90.1%
89.4%
75.7%
85.8%
90.2%
88.7%
82.3%
83.0%
87.1%
89.7%
78.3%
77.3%
88.0%
85.6%
70.7%
72.4%
82.8%
82.2%
68.5%
69.9%
80.5%
79.7%
66.2%
72.4%
73.8%
70.3%
61.3%
73.2%
82.6%
81.7%
Great Western Railway
89.5%
87.6%
82.9%
84.0%
80.4%
80.9%
78.8%
85.6%
89.8%
88.4%
76.1%
89.3%
87.6%
88.6%
61.6%
83.6%
80.8%
75.2%
73.0%
79.7%
79.5%
76.5%
65.4%
69.4%
75.0%
69.9%
70.3%
80.8%
81.1%
75.8%
68.7%
70.1%
73.5%
74.5%
64.1%
76.3%
80.8%
74.7%
71.8%
68.4%
70.4%
71.0%
65.1%
76.4%
87.0%
89.3%
85.8%
87.8%
91.9%
92.0%
85.8%
89.3%
89.2%
86.3%
80.2%
86.2%
88.3%
87.2%
83.6%
90.2%
86.8%
82.5%
76.9%
82.9%
86.3%
84.5%
77.5%
79.3%
86.2%
84.4%
76.6%
85.3%
81.5%
82.3%
77.5%
85.2%
84.2%
81.6%
76.0%
80.5%
81.5%
78.2%
London Midland
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
84.1%
84.7%
78.9%
88.4%
92.0%
90.7%
90.7%
93.4%
92.4%
92.3%
91.5%
89.2%
93.0%
94.6%
90.6%
89.5%
86.9%
84.6%
75.7%
67.8%
82.9%
86.8%
81.2%
78.1%
89.4%
89.1%
76.7%
80.9%
84.8%
83.0%
77.3%
81.7%
84.7%
84.2%
70.3%
73.6%
80.7%
83.7%
74.9%
82.0%
85.3%
79.9%
69.6%
76.6%
82.4%
80.1%
74.7%
77.3%
83.3%
83.8%
72.0%
80.8%
79.2%
79.2%
London Overground
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
88.9%
90.2%
92.3%
94.3%
94.0%
92.5%
92.3%
94.4%
95.6%
94.3%
92.3%
93.7%
94.4%
92.6%
93.2%
95.2%
95.3%
93.8%
89.2%
91.2%
94.7%
96.9%
95.9%
93.8%
92.7%
95.4%
90.4%
92.9%
95.0%
94.5%
91.7%
90.5%
92.6%
93.7%
94.6%
90.9%
95.1%
94.4%
89.6%
92.3%
94.1%
93.4%
91.4%
92.1%
90.8%
91.7%
88.6%
92.3%
92.7%
94.4%
92.2%
91.8%
94.3%
94.3%
South Western Railway
90.9%
90.1%
79.9%
88.5%
86.6%
85.9%
75.0%
87.0%
88.7%
89.2%
70.2%
87.1%
88.9%
84.3%
47.7%
64.6%
75.1%
73.5%
54.9%
66.4%
75.2%
79.1%
62.3%
67.7%
78.3%
76.8%
68.0%
69.5%
75.7%
79.3%
72.4%
85.5%
87.7%
89.5%
82.1%
88.8%
92.3%
90.2%
81.5%
85.7%
93.2%
92.0%
86.1%
92.5%
91.6%
94.3%
91.9%
89.4%
93.2%
94.3%
85.3%
88.7%
95.2%
94.5%
86.1%
90.5%
92.1%
92.7%
84.8%
87.2%
89.9%
92.9%
83.2%
85.0%
92.7%
92.1%
79.3%
84.0%
89.9%
87.7%
76.7%
83.5%
90.0%
88.2%
80.2%
84.2%
85.7%
84.5%
74.8%
81.7%
85.8%
77.3%
Southeastern
89.2%
86.6%
72.7%
80.6%
86.4%
87.7%
69.7%
85.5%
88.3%
86.9%
69.8%
83.9%
80.9%
82.5%
48.3%
72.4%
85.1%
82.7%
60.6%
79.7%
82.0%
83.9%
63.4%
71.6%
80.8%
78.4%
69.0%
72.9%
82.5%
83.4%
75.5%
78.8%
87.1%
85.1%
73.0%
85.2%
89.6%
90.3%
75.6%
82.7%
89.9%
90.5%
78.2%
87.7%
88.3%
89.5%
81.2%
80.7%
91.0%
91.1%
79.1%
78.4%
87.6%
89.0%
69.2%
84.7%
90.4%
90.2%
83.6%
88.4%
90.4%
92.6%
83.0%
84.0%
92.3%
91.5%
75.1%
80.3%
88.0%
88.3%
78.4%
86.4%
86.3%
85.2%
75.5%
76.7%
83.4%
85.2%
75.8%
81.1%
91.2%
89.2%
TfL Rail
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
92.6%
91.9%
82.3%
85.8%
88.7%
92.3%
87.6%
90.9%
92.6%
93.0%
89.9%
88.8%
96.8%
91.6%
83.8%
85.8%
90.6%
87.1%
87.6%
84.8%
85.7%
94.4%
92.1%
90.5%
91.1%
92.7%
91.8%
93.9%
91.3%
94.5%

PPM MAA by train operating company
Operator type
Train operating company name
1997-98 Quarter 1
1997-98 Quarter 2
1997-98 Quarter 3
1997-98 Quarter 4
1998-99 Quarter 1
1998-99 Quarter 2
1998-99 Quarter 3
1998-99 Quarter 4
1999-00 Quarter 1
1999-00 Quarter 2
1999-00 Quarter 3
1999-00 Quarter 4
2000-01 Quarter 1
2000-01 Quarter 2
2000-01 Quarter 3
2000-01 Quarter 4
2001-02 Quarter 1
2001-02 Quarter 2
2001-02 Quarter 3
2001-02 Quarter 4
2002-03 Quarter 1
2002-03 Quarter 2
2002-03 Quarter 3
2002-03 Quarter 4
2003-04 Quarter 1
2003-04 Quarter 2
2003-04 Quarter 3
2003-04 Quarter 4
2004-05 Quarter 1
2004-05 Quarter 2
2004-05 Quarter 3
2004-05 Quarter 4
2005-06 Quarter 1
2005-06 Quarter 2
2005-06 Quarter 3
2005-06 Quarter 4
2006-07 Quarter 1
2006-07 Quarter 2
2006-07 Quarter 3
2006-07 Quarter 4
2007-08 Quarter 1
2007-08 Quarter 2
2007-08 Quarter 3
2007-08 Quarter 4
2008-09 Quarter 1
2008-09 Quarter 2
2008-09 Quarter 3
2008-09 Quarter 4
2009-10 Quarter 1
2009-10 Quarter 2
2009-10 Quarter 3
2009-10 Quarter 4
2010-11 Quarter 1
2010-11 Quarter 2
2010-11 Quarter 3
2010-11 Quarter 4
2011-12 Quarter 1
2011-12 Quarter 2
2011-12 Quarter 3
2011-12 Quarter 4
2012-13 Quarter 1
2012-13 Quarter 2
2012-13 Quarter 3
2012-13 Quarter 4
2013-14 Quarter 1
2013-14 Quarter 2
2013-14 Quarter 3
2013-14 Quarter 4
2014-15 Quarter 1
2014-15 Quarter 2
2014-15 Quarter 3
2014-15 Quarter 4
2015-16 Quarter 1
2015-16 Quarter 2
2015-16 Quarter 3
2015-16 Quarter 4
2016-17 Quarter 1
2016-17 Quarter 2
2016-17 Quarter 3
2016-17 Quarter 4
2017-18 Quarter 1
2017-18 Quarter 2 (p)
Franchised
Arriva Trains Wales
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
80.0%
79.7%
79.9%
80.5%
80.7%
81.5%
81.8%
81.2%
80.9%
80.7%
80.2%
79.7%
79.5%
79.9%
81.4%
83.4%
85.0%
86.9%
87.6%
89.1%
90.7%
91.8%
92.4%
92.4%
92.3%
92.5%
93.1%
93.6%
94.5%
94.9%
94.9%
95.0%
95.1%
94.3%
93.9%
93.6%
93.2%
93.8%
94.2%
94.2%
93.7%
93.5%
93.3%
93.4%
93.8%
93.4%
93.1%
92.5%
92.0%
92.4%
93.0%
93.2%
93.4%
92.9%
92.2%
92.0%
91.8%
91.5%
91.9%
91.9%
92.2%
c2c
:
:
:
88.7%
88.8%
89.9%
90.8%
91.0%
91.0%
90.4%
88.2%
88.0%
87.9%
87.4%
86.8%
86.3%
84.7%
82.8%
82.2%
82.1%
83.3%
84.6%
85.8%
86.3%
86.1%
86.1%
86.7%
85.9%
87.4%
89.6%
91.7%
93.2%
93.6%
93.8%
93.1%
92.9%
93.1%
93.3%
94.2%
94.3%
94.2%
94.2%
94.5%
94.5%
94.5%
94.7%
94.9%
95.3%
95.8%
95.8%
96.2%
96.6%
96.6%
96.7%
95.1%
94.8%
94.9%
95.0%
96.6%
96.8%
97.0%
97.3%
97.4%
97.5%
97.3%
97.2%
96.9%
96.7%
96.7%
96.3%
96.6%
96.9%
97.1%
97.4%
97.1%
96.7%
96.3%
95.6%
94.7%
94.5%
94.4%
94.7%
Caledonian Sleeper
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
89.7%
90.7%
90.2%
91.5%
90.6%
89.7%
89.8%
89.0%
90.0%
91.0%
89.8%
90.6%
89.9%
88.3%
88.8%
86.5%
86.0%
86.9%
86.1%
87.5%
89.2%
88.2%
89.4%
Chiltern Railways
:
:
:
92.2%
90.1%
88.4%
87.4%
87.6%
88.6%
89.7%
89.8%
90.0%
89.6%
88.4%
82.0%
78.8%
78.0%
78.9%
86.5%
89.4%
90.2%
89.5%
88.0%
88.4%
88.7%
89.1%
90.7%
90.9%
91.5%
91.9%
91.8%
92.5%
92.4%
91.8%
91.8%
91.8%
92.1%
92.9%
94.0%
93.8%
93.8%
94.3%
94.4%
95.0%
95.2%
95.4%
95.3%
95.2%
95.3%
95.4%
95.5%
95.2%
95.2%
95.1%
94.3%
94.0%
94.0%
92.8%
92.7%
93.0%
92.9%
93.8%
94.7%
94.9%
95.3%
95.5%
95.1%
94.9%
94.7%
94.6%
94.8%
95.0%
94.9%
94.7%
94.2%
94.4%
94.0%
93.2%
93.4%
93.1%
92.9%
93.2%
CrossCountry
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
78.0%
78.4%
80.3%
81.3%
82.5%
84.0%
83.8%
85.0%
84.7%
84.5%
85.4%
86.3%
87.0%
88.0%
88.9%
89.5%
90.1%
90.3%
90.7%
90.7%
90.1%
89.7%
89.8%
88.0%
87.9%
88.1%
87.8%
89.1%
89.6%
89.2%
88.8%
87.8%
86.8%
87.3%
87.4%
87.3%
86.7%
86.9%
86.8%
87.2%
88.8%
88.7%
89.0%
89.4%
89.5%
89.4%
89.4%
89.5%
89.7%
89.4%
89.5%
East Midlands Trains
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
78.9%
79.5%
80.6%
80.9%
81.7%
83.0%
84.4%
86.6%
86.7%
86.7%
86.5%
86.9%
87.1%
87.5%
88.5%
88.3%
89.3%
90.4%
91.2%
92.4%
92.5%
92.8%
93.0%
92.2%
92.1%
92.0%
91.9%
93.1%
93.5%
93.4%
93.5%
93.2%
92.5%
92.5%
91.6%
91.2%
91.3%
90.9%
91.7%
91.8%
92.1%
92.7%
92.6%
92.7%
92.8%
92.3%
92.3%
91.9%
92.0%
92.2%
92.5%
Govia Thameslink Railway
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
83.3%
85.0%
86.2%
86.8%
87.9%
88.6%
89.1%
89.5%
88.9%
88.7%
89.0%
89.3%
90.1%
90.4%
90.9%
91.1%
90.1%
90.4%
90.3%
90.1%
90.3%
90.2%
90.2%
89.2%
89.5%
89.4%
89.0%
90.3%
90.0%
89.5%
89.8%
89.0%
88.1%
88.2%
87.7%
86.8%
85.9%
85.0%
84.5%
84.2%
83.8%
83.3%
82.5%
81.6%
81.5%
79.1%
76.3%
74.6%
74.2%
76.4%
78.9%
Great Western Railway
:
:
:
88.3%
86.7%
85.7%
84.7%
85.4%
87.1%
88.1%
88.4%
88.9%
88.2%
87.7%
83.9%
81.5%
79.2%
76.2%
78.1%
78.9%
79.9%
80.5%
79.5%
78.7%
78.1%
77.1%
78.4%
79.7%
81.0%
82.8%
83.4%
83.2%
82.6%
82.8%
82.4%
82.8%
83.6%
83.5%
84.0%
83.2%
82.6%
82.6%
82.4%
83.1%
84.7%
86.7%
89.0%
90.5%
91.6%
92.2%
92.3%
92.4%
92.1%
91.6%
90.8%
90.3%
89.9%
89.9%
90.3%
90.6%
90.7%
90.4%
89.6%
89.1%
89.0%
88.9%
88.7%
87.9%
87.6%
87.5%
87.7%
88.9%
88.8%
89.0%
89.4%
89.5%
89.6%
89.1%
88.6%
88.4%
87.9%
87.6%
Greater Anglia
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
88.8%
88.4%
88.0%
86.9%
86.7%
87.2%
87.2%
87.4%
87.1%
87.9%
88.7%
89.8%
90.5%
90.3%
90.5%
90.7%
90.5%
90.8%
90.9%
91.1%
91.1%
90.6%
90.2%
89.1%
88.8%
89.1%
88.9%
89.7%
89.8%
89.8%
90.5%
91.1%
91.3%
91.6%
91.2%
90.4%
90.6%
90.0%
89.5%
89.6%
89.9%
89.7%
89.9%
89.6%
89.3%
89.3%
89.1%
89.0%
88.8%
88.8%
89.1%
London Midland
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
76.4%
77.4%
79.0%
80.7%
82.9%
83.9%
84.6%
86.6%
86.6%
87.2%
88.2%
88.4%
88.9%
88.6%
88.3%
87.6%
86.5%
86.6%
87.4%
88.5%
89.8%
90.4%
90.9%
90.1%
89.7%
89.7%
89.4%
89.9%
90.5%
90.2%
89.4%
87.8%
86.0%
85.5%
85.2%
85.2%
85.9%
86.3%
86.7%
87.5%
88.0%
87.6%
87.6%
87.8%
88.1%
88.5%
88.8%
88.9%
88.8%
88.9%
89.0%
London Overground
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
84.5%
86.6%
88.7%
89.7%
90.0%
90.3%
90.9%
91.3%
91.2%
91.3%
91.3%
91.1%
91.4%
91.7%
92.3%
92.7%
92.3%
92.3%
92.4%
92.7%
93.2%
93.6%
94.3%
94.1%
94.5%
95.0%
95.1%
95.7%
95.7%
95.5%
95.8%
96.1%
96.1%
96.4%
96.2%
95.6%
95.8%
95.7%
95.6%
95.5%
95.0%
94.5%
94.3%
94.2%
94.4%
94.5%
94.6%
94.7%
94.5%
94.7%
94.8%
Merseyrail
:
:
:
91.3%
91.1%
91.8%
91.8%
92.0%
92.3%
91.2%
89.0%
87.1%
84.9%
84.2%
83.0%
82.2%
82.8%
82.5%
82.0%
81.3%
81.8%
83.9%
88.0%
91.5%
93.0%
93.2%
93.5%
93.8%
93.9%
93.7%
94.1%
94.2%
93.6%
93.4%
92.6%
92.2%
92.7%
92.4%
92.6%
92.5%
92.6%
93.6%
94.3%
94.7%
95.0%
94.9%
94.7%
95.0%
95.2%
95.6%
96.2%
96.4%
96.3%
96.2%
95.4%
94.9%
95.0%
94.9%
95.1%
95.2%
95.2%
95.4%
95.3%
95.4%
95.5%
95.5%
95.6%
95.8%
95.9%
95.5%
95.7%
95.6%
95.5%
95.7%
95.4%
95.3%
95.2%
95.2%
95.5%
95.8%
95.9%
95.3%
Northern
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
91.7%
91.7%
91.7%
90.8%
91.0%
90.8%
90.6%
91.7%
92.0%
92.0%
91.9%
91.5%
90.8%
90.8%
90.7%
90.6%
91.0%
91.1%
90.9%
90.9%
91.0%
91.0%
91.2%
91.0%
90.8%
90.7%
90.8%
91.2%
91.1%
90.8%
90.4%
ScotRail
:
:
:
94.0%
94.3%
94.4%
93.5%
93.0%
92.9%
93.0%
92.4%
92.0%
91.3%
90.8%
88.9%
86.8%
85.4%
83.1%
82.9%
82.1%
81.7%
81.1%
81.1%
82.1%
82.7%
84.1%
85.0%
85.5%
85.2%
84.2%
83.6%
83.1%
83.5%
84.5%
84.5%
85.8%
86.6%
87.6%
89.0%
88.8%
89.1%
89.5%
90.2%
90.6%
91.1%
91.0%
90.9%
90.6%
90.5%
90.8%
90.6%
90.6%
91.0%
91.3%
90.1%
90.1%
89.4%
88.6%
89.8%
90.7%
91.3%
92.1%
92.9%
93.0%
92.5%
91.9%
91.1%
91.4%
91.8%
91.5%
91.4%
90.5%
90.3%
90.8%
90.4%
90.6%
90.1%
89.6%
89.9%
90.3%
90.5%
91.1%
South Western Railway
:
:
:
89.6%
88.6%
87.6%
86.7%
86.3%
86.6%
86.8%
85.1%
84.4%
83.9%
82.7%
78.7%
74.9%
72.3%
69.6%
70.8%
71.0%
70.8%
71.6%
72.6%
73.0%
73.7%
73.8%
75.1%
75.4%
75.5%
76.6%
78.3%
82.1%
85.0%
87.6%
89.5%
89.9%
90.5%
90.5%
90.5%
90.0%
90.2%
90.7%
91.5%
92.3%
92.1%
92.4%
93.3%
93.1%
93.6%
93.8%
93.0%
92.8%
93.1%
93.2%
93.5%
93.6%
93.1%
92.7%
92.5%
92.3%
92.0%
92.0%
91.6%
91.4%
91.7%
91.5%
90.7%
89.7%
89.3%
88.8%
89.2%
90.1%
90.3%
90.3%
90.4%
90.1%
89.3%
88.6%
87.5%
87.1%
87.0%
85.7%
Southeastern
:
:
:
87.7%
87.2%
87.2%
86.4%
86.5%
86.4%
85.9%
85.4%
84.9%
83.6%
82.7%
78.2%
76.4%
76.8%
76.5%
78.9%
80.2%
79.8%
80.1%
81.1%
80.1%
79.9%
78.8%
79.5%
80.1%
80.8%
82.2%
83.6%
84.2%
84.8%
85.8%
85.4%
86.7%
87.1%
87.8%
88.7%
88.5%
88.7%
88.9%
89.6%
90.6%
90.7%
90.7%
91.0%
90.0%
90.3%
90.7%
90.1%
89.4%
89.2%
89.0%
87.8%
88.9%
89.3%
89.3%
91.4%
91.7%
91.6%
91.9%
91.6%
91.1%
91.3%
91.1%
89.8%
89.0%
88.2%
87.5%
88.0%
89.3%
89.3%
88.7%
88.5%
86.9%
86.4%
86.1%
85.9%
86.1%
87.1%
87.9%
TfL Rail
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
91.8%
91.3%
91.3%
92.3%
93.0%
93.5%
94.1%
94.3%
94.0%
94.6%
94.2%
93.6%
93.3%
92.3%
91.2%
91.4%
91.7%
91.3%
92.8%
93.8%
94.0%
94.6%
94.3%
94.1%
94.7%
94.8%
94.9%
TransPennine Express
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
91.1%
91.1%
90.4%
89.0%
89.4%
89.4%
89.5%
91.8%
92.2%
92.1%
92.1%
91.4%
90.2%
90.5%
89.4%
88.9%
89.5%
88.2%
87.8%
86.8%
86.8%
87.0%
87.8%
86.6%
86.0%
86.1%
86.4%
88.4%
88.8%
88.9%
88.8%
Virgin Trains East Coast
:
:
:
84.3%
83.7%
83.8%
84.1%
84.6%
85.3%
86.0%
86.2%
86.7%
86.3%
83.7%
76.8%
71.1%
66.9%
65.8%
69.4%
70.0%
70.9%
70.4%
69.3%
70.8%
72.4%
71.7%
73.7%
74.1%
74.3%
76.1%
76.7%
77.5%
78.6%
80.1%
81.4%
83.5%
84.3%
84.4%
84.2%
82.7%
81.3%
80.9%
82.3%
82.6%
83.9%
85.4%
85.6%
86.9%
87.9%
88.5%
88.0%
87.4%
86.6%
85.8%
84.4%
83.3%
83.2%
83.3%
85.1%
86.6%
86.8%
87.6%
86.6%
83.9%
83.9%
82.8%
82.3%
84.2%
85.3%
86.1%
86.9%
88.6%
88.0%
87.5%
87.0%
85.2%
84.1%
82.8%
82.6%
83.1%
83.7%
84.9%
Virgin Trains West Coast
:
:
:
79.5%
79.8%
79.7%
78.2%
77.0%
77.2%
78.0%
80.3%
81.7%
81.7%
80.4%
71.1%
62.8%
56.6%
55.1%
62.4%
68.7%
73.2%
72.2%
73.5%
73.5%
73.7%
73.0%
73.9%
74.8%
74.5%
76.1%
73.7%
72.1%
73.4%
76.4%
80.0%
83.5%
85.4%
86.3%
87.2%
86.0%
85.9%
86.2%
85.9%
86.2%
84.6%
83.2%
82.4%
80.0%
80.4%
82.4%
82.9%
84.6%
86.3%
86.9%
85.5%
86.6%
86.1%
84.7%
85.8%
85.9%
85.5%
86.1%
85.8%
83.6%
83.4%
83.3%
83.9%
85.8%
86.0%
85.5%
85.2%
84.7%
85.1%
85.9%
85.7%
86.0%
86.5%
86.8%
88.1%
89.1%
88.9%
88.4%
Non-Franchised
Grand Central
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
69.9%
72.1%
75.4%
81.6%
83.7%
84.3%
84.2%
83.8%
83.8%
82.7%
82.7%
83.2%
83.2%
83.5%
84.1%
84.2%
84.9%
84.8%
81.4%
80.9%
79.6%
78.1%
80.7%
81.9%
83.7%
86.2%
88.2%
88.8%
88.9%
88.5%
86.6%
85.8%
84.5%
84.5%
85.0%
85.3%
86.0%
Heathrow Express
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
90.2%
90.0%
90.4%
90.4%
90.0%
89.8%
88.9%
88.5%
89.1%
89.4%
89.9%
90.0%
90.5%
89.3%
88.9%
89.9%
90.5%
92.4%
93.6%
94.4%
94.7%
95.1%
95.8%
95.3%
95.3%
94.9%
94.9%
95.2%
94.9%
95.3%
95.3%
95.4%
95.4%
94.1%
93.3%
92.9%
92.9%
93.2%
93.8%
93.7%
93.7%
93.2%
92.6%
92.4%
91.8%
91.7%
91.8%
91.0%
90.8%
90.9%
89.8%
90.0%
90.4%
Hull Trains
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
87.2%
86.1%
84.2%
83.0%
84.2%
84.3%
86.4%
86.9%
85.5%
81.1%
80.2%
80.0%
81.4%
86.0%
85.9%
83.7%
82.2%
80.9%
78.9%
80.9%
81.7%
81.3%
84.1%
83.6%
81.7%
83.5%
81.5%
80.0%
82.0%
82.7%
84.6%
87.0%
88.2%
87.9%
87.8%
86.7%
85.3%
84.3%
83.0%
82.7%
81.8%
81.2%
80.4%
Peak
c2c
:
:
:
90.4%
89.9%
90.8%
91.3%
90.6%
90.6%
89.2%
85.7%
85.7%
85.7%
85.4%
85.0%
84.6%
83.2%
81.2%
80.0%
80.1%
80.7%
82.1%
85.1%
85.5%
85.4%
85.6%
86.4%
85.5%
86.7%
88.6%
90.5%
92.7%
93.7%
94.4%
94.0%
93.7%
93.8%
94.0%
94.0%
94.0%
93.9%
94.3%
95.4%
95.5%
95.0%
94.6%
94.5%
94.6%
95.5%
95.7%
96.3%
96.7%
96.4%
96.2%
94.4%
94.2%
94.1%
94.2%
95.8%
96.1%
96.4%
96.9%
97.0%
96.9%
97.0%
96.7%
95.8%
95.6%
95.2%
94.5%
95.5%
95.9%
95.8%
96.6%
96.0%
95.8%
96.0%
95.1%
94.1%
93.5%
92.9%
93.5%
Chiltern Railways
:
:
:
89.6%
86.9%
84.5%
84.3%
85.2%
86.6%
89.0%
89.3%
89.3%
89.8%
89.2%
83.6%
81.7%
80.8%
80.5%
87.1%
87.8%
88.0%
87.6%
85.3%
86.0%
86.2%
86.5%
88.4%
88.1%
88.7%
89.0%
89.2%
90.3%
89.7%
88.7%
88.7%
89.1%
89.6%
90.4%
91.8%
91.0%
91.5%
92.4%
92.4%
93.4%
93.4%
94.0%
94.1%
94.0%
94.1%
93.9%
93.9%
93.3%
93.3%
93.0%
91.7%
91.4%
91.4%
89.7%
89.3%
90.0%
89.7%
91.0%
92.2%
92.1%
92.5%
92.7%
92.0%
91.7%
91.8%
91.8%
92.2%
92.5%
92.2%
92.3%
91.5%
91.9%
91.3%
90.0%
90.0%
89.4%
89.2%
89.4%
Govia Thameslink Railway
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
88.1%
88.7%
89.3%
89.7%
88.1%
88.1%
87.7%
87.4%
88.0%
87.4%
87.0%
85.3%
85.3%
85.3%
85.2%
86.7%
86.0%
85.3%
85.5%
84.6%
83.2%
83.4%
82.3%
80.5%
79.2%
77.9%
77.0%
76.5%
75.9%
75.3%
74.7%
74.1%
74.7%
73.1%
70.7%
69.5%
69.7%
71.8%
74.8%
Great Western Railway
:
:
:
86.0%
83.7%
82.0%
81.0%
81.4%
83.7%
85.6%
85.2%
86.2%
85.6%
85.7%
81.9%
80.4%
78.8%
75.3%
78.1%
77.1%
76.8%
77.1%
75.2%
72.7%
71.6%
69.9%
71.1%
74.1%
75.6%
77.0%
76.7%
73.9%
72.1%
71.8%
70.6%
72.1%
73.9%
74.0%
75.9%
74.1%
71.5%
70.4%
68.7%
70.8%
75.0%
79.7%
84.7%
87.5%
88.7%
89.4%
89.4%
89.8%
89.1%
87.6%
86.3%
85.5%
85.2%
85.5%
86.3%
87.3%
86.9%
85.8%
84.1%
82.3%
82.2%
82.7%
82.8%
81.9%
81.9%
81.9%
81.6%
83.2%
82.0%
81.5%
81.7%
81.6%
82.3%
82.1%
81.7%
80.6%
79.9%
79.0%
London Midland
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
84.0%
86.0%
87.5%
90.4%
91.7%
91.8%
92.2%
92.4%
91.3%
91.5%
92.1%
91.9%
92.0%
90.4%
87.8%
84.2%
78.9%
77.8%
78.4%
79.8%
82.2%
83.8%
84.5%
83.3%
84.0%
82.9%
81.3%
81.5%
81.7%
81.7%
82.0%
80.2%
78.2%
77.3%
77.2%
78.3%
80.4%
81.5%
80.5%
79.2%
77.8%
77.3%
77.4%
78.4%
78.6%
78.9%
79.8%
79.2%
80.0%
79.0%
77.8%
London Overground
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
91.4%
92.7%
93.3%
93.3%
93.3%
93.7%
94.1%
94.1%
94.0%
93.7%
93.2%
93.4%
93.8%
94.1%
94.4%
94.0%
92.8%
92.5%
93.6%
94.7%
95.3%
93.9%
94.2%
92.9%
92.9%
93.4%
93.2%
93.5%
92.9%
92.4%
92.1%
92.9%
93.0%
93.6%
93.8%
92.5%
92.9%
92.6%
92.4%
92.8%
92.7%
91.9%
91.5%
90.8%
90.8%
91.3%
92.0%
92.9%
92.8%
93.1%
93.1%
South Western Railway
:
:
:
87.4%
86.3%
85.3%
84.0%
83.6%
84.1%
85.0%
83.7%
83.8%
83.8%
82.5%
77.0%
71.2%
67.9%
65.1%
67.0%
67.5%
67.6%
69.0%
70.9%
71.1%
71.9%
71.3%
72.7%
73.1%
72.5%
73.1%
74.2%
78.3%
81.4%
84.0%
86.2%
87.1%
88.2%
88.4%
88.2%
87.4%
87.6%
88.1%
89.2%
90.9%
90.6%
91.2%
92.6%
91.8%
92.2%
92.2%
90.5%
90.4%
90.9%
90.9%
91.1%
91.6%
90.8%
90.4%
90.0%
89.2%
88.7%
88.7%
88.3%
87.8%
88.5%
88.3%
87.4%
87.1%
86.4%
85.3%
84.6%
84.4%
84.5%
84.6%
85.5%
85.6%
84.6%
83.6%
82.3%
81.7%
81.7%
79.9%
Southeastern
:
:
:
82.3%
81.6%
81.9%
81.1%
82.3%
82.8%
82.6%
82.6%
82.2%
80.4%
79.3%
74.1%
71.2%
72.3%
72.4%
75.2%
77.0%
76.3%
76.6%
77.3%
75.3%
75.0%
73.6%
75.0%
75.3%
75.7%
77.0%
78.5%
80.1%
81.2%
81.7%
81.0%
82.6%
83.2%
84.5%
85.2%
84.5%
84.6%
84.7%
85.3%
86.6%
86.2%
86.0%
86.7%
85.0%
85.6%
86.0%
85.5%
84.6%
84.0%
83.7%
81.1%
82.7%
83.4%
83.7%
87.2%
88.1%
88.1%
88.8%
88.7%
87.6%
88.1%
87.8%
85.8%
84.9%
83.8%
83.0%
83.8%
85.3%
84.9%
84.0%
83.4%
80.9%
80.2%
80.2%
80.3%
81.4%
83.3%
84.3%

Peak
TfL Rail
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
88.2%
87.2%
87.4%
88.6%
89.9%
90.8%
91.0%
91.6%
91.1%
92.1%
91.8%
90.3%
89.5%
88.0%
86.8%
87.7%
87.5%
86.3%
88.2%
89.4%
90.8%
92.0%
91.6%
91.6%
92.4%
92.4%
92.9%
Source:
Network Rail
Symbols:
(:) Data not available
(r)  Data revised
(p) Data are provisional
(b) Break in time series
Revisions
For the latest information on data revisions, please see the revisions log: http://orr.gov.uk/statistics/code-of-practice/revisions-log
Notes:
¹ On time is defined as arriving at the final destination within five minutes of the planned timetable for London and South East, Regional and Scotland operators, or within ten minutes for the Long Distance operators. A higher score is better. The moving annual average (MAA) reflects the proportion of trains on time in the past 12 months. Train services arriving into London termini between 07:00 and 09:59 in the morning and departing London termini between 16:00 and 18:59 in the evening are classified as peak services.
On 1 April 2016, services between Manchester Airport and Blackpool North/Barrow-in-Furness and between Oxenholme and Windermere were transferred from TransPennine Express to Northern. In doing so, these services moved from the Long Distance sector (for which the threshold for meeting PPM is ten minutes) to the Regional sector (for which the threshold is five minutes). The National, Long Distance, and Regional and Scotland historical data have not been adjusted to reflect this reconfiguration.
The data provided in these tables show the railway as it exists today. That is, historical data are shown for the existing TOCs as far back as data are available. For some TOCs data are available as far back as 1997-98. For Greater Anglia and London Overground, the figures before 2010-11 reflect these TOCs as they existed before some services were moved from the former to the latter on 31 May 2015. These figures are not, therefore, directly comparable with the figures for 2010-11 onwards. Furthermore, it should also be noted that the service provided by many operators has changed substantially. For example, Virgin Trains West Coast planned to run 85% more trains in 2015-16 than they did in 1997-98. A time-series for trains planned, PPM and CaSL is
available on the ORR Website that shows the performance of the TOCs that existed at the time.
For existing TOCs, disaggregated PPM data at the sub operator level are available on the Data Portal.
More details on methodology can be found in the quality report relating to this dataset: http://orr.gov.uk/statistics/published-stats/statistical-releases
 
This dataset is used in the passenger and freight rail performance statistical release. To view or download the statistical release: