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| | Public performance measure (PPM) by sector - Table 3.43 |
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| | Percentage of passenger trains arriving on time¹. |
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| | Annual data (financial year): 1997-98 to 2017-18 |
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| | Quarterly data (financial year): 1997-98 Quarter 1 to 2018-19 Quarter 3 (p) |
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| | | | | | | | | Financial year | Long-distance operator | London & South East operators total (inc peak) | London & South East operators peak | Regional and Scotland operators ² | | 1997-98 | 81.7% | 89.5% | : | 90.8% | | 1998-99 | 80.6% | 87.9% | : | 88.6% | | 1999-00 | 83.7% | 87.1% | : | 89.1% | | 2000-01 | 69.1% | 77.6% | : | 81.7% | | 2001-02 | 70.2% | 77.8% | : | 79.1% | | 2002-03 | 70.6% | 78.9% | : | 80.5% | | 2003-04 | 73.4% | 80.4% | : | 82.9% | | 2004-05 | 79.2% | 84.8% | : | 82.6% | | 2005-06 | 82.2% | 87.9% | : | 85.0% | | 2006-07 | 84.9% | 88.8% | : | 87.6% | | 2007-08 | 86.2% | 90.6% | : | 89.6% | | 2008-09 | 87.2% | 91.0% | : | 90.6% | | 2009-10 | 88.7% | 91.5% | : | 92.0% | | 2010-11 | 87.7% | 91.1% | 86.9% | 91.1% | | 2011-12 | 89.1% | 91.7% | 88.1% | 92.0% | | 2012-13 | 87.0% | 91.0% | 86.9% | 91.6% | | 2013-14 | 86.9% | 89.6% | 85.0% | 91.1% | | 2014-15 | 87.4% | 89.0% | 83.5% | 91.3% | | 2015-16 | 87.6% | 87.8% | 82.2% | 91.2% | | 2016-17 | 87.6% | 85.2% | 80.3% | 91.3% | | 2017-18 | 85.3% | 86.9% | 82.1% | 89.7% |
| | | | All non-franchised operators | | : | | : | | : | | : | | : | | : | | : | | 90.4% | | 88.9% | | 89.7% | | 88.4% | | 92.3% | | 94.2% | | 93.1% | | 93.4% | | 91.5% | | 91.8% | | 91.8% | | 90.8% | | 88.7% | | 89.0% |
| | | | | | | | 89.8% | : | | 87.9% | : | | 87.8% | : | | 79.1% | : | | 78.0% | : | | 79.2% | : | | 81.2% | : | | 83.6% | : | | 86.4% | : | | 88.1% | : | | 89.9% | : | | 90.6% | : | | 91.5% | : | | 90.8% | : | | 91.6% | : | | 90.9% | : | | 90.0% | : | | 89.7% | : | | 89.1% | : | | 87.7% | : | | 87.8% | : |
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| | | | | | | | | Financial quarter | Long-distance operator | London & South East operators total (inc peak) | London & South East operators peak | Regional and Scotland operators ² | | 1997-98 Quarter 1 | 84.5% | 91.7% | : | 92.5% |
| | | | All non-franchised operators | | : |
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