Public Performance Measure by sector

Public performance measure (PPM) by sector - Table 3.43

Percentage of passenger trains arriving on time¹.

Great Britain

Annual data (financial year): 1997-98 to 2017-18

Quarterly data (financial year): 1997-98 Quarter 1 to 2018-19 Quarter 2


Financial year	Long-distance operator	London & South East operators total (inc peak)	London & South East operators peak	Regional and Scotland operators ²
1997-98	81.7%	89.5%	:	90.8%
1998-99	80.6%	87.9%	:	88.6%
1999-00	83.7%	87.1%	:	89.1%
2000-01	69.1%	77.6%	:	81.7%
2001-02	70.2%	77.8%	:	79.1%
2002-03	70.6%	78.9%	:	80.5%
2003-04	73.4%	80.4%	:	82.9%
2004-05	79.2%	84.8%	:	82.6%
2005-06	82.2%	87.9%	:	85.0%
2006-07	84.9%	88.8%	:	87.6%
2007-08	86.2%	90.6%	:	89.6%
2008-09	87.2%	91.0%	:	90.6%
2009-10	88.7%	91.5%	:	92.0%
2010-11	87.7%	91.1%	86.9%	91.1%
2011-12	89.1%	91.7%	88.1%	92.0%
2012-13	87.0%	91.0%	86.9%	91.6%
2013-14	86.9%	89.6%	85.0%	91.1%
2014-15	87.4%	89.0%	83.5%	91.3%
2015-16	87.6%	87.8%	82.2%	91.2%
2016-17	87.6%	85.2%	80.3%	91.3%
2017-18	85.3%	86.9%	82.1%	89.7%


	All non-franchised operators
	:
	:
	:
	:
	:
	:
	:
	90.4%
	88.9%
	89.7%
	88.4%
	92.3%
	94.2%
	93.1%
	93.4%
	91.5%
	91.8%
	91.8%
	90.8%
	88.7%
	89.0%


	All operators	All operators PPM MAA
	89.8%	:
	87.9%	:
	87.8%	:
	79.1%	:
	78.0%	:
	79.2%	:
	81.2%	:
	83.6%	:
	86.4%	:
	88.1%	:
	89.9%	:
	90.6%	:
	91.5%	:
	90.8%	:
	91.6%	:
	90.9%	:
	90.0%	:
	89.7%	:
	89.1%	:
	87.7%	:
	87.8%	:


Financial quarter	Long-distance operator	London & South East operators total (inc peak)	London & South East operators peak	Regional and Scotland operators ²
1997-98 Quarter 1	84.5%	91.7%	:	92.5%


	All non-franchised operators
	:


	All operators	All operators PPM MAA
	91.8%	:


1997-98 Quarter 2	82.0%	90.4%	:	90.9%
1997-98 Quarter 3	78.3%	85.0%	:	88.2%
1997-98 Quarter 4	81.8%	91.1%	:	91.5%
1998-99 Quarter 1	81.3%	90.1%	:	90.4%
1998-99 Quarter 2	81.7%	89.3%	:	88.8%
1998-99 Quarter 3	76.5%	82.4%	:	84.8%
1998-99 Quarter 4	82.8%	89.8%	:	90.4%
1999-00 Quarter 1	85.0%	91.0%	:	91.5%
1999-00 Quarter 2	84.0%	89.4%	:	90.2%
1999-00 Quarter 3	80.0%	79.9%	:	84.3%
1999-00 Quarter 4	86.1%	88.1%	:	90.2%
2000-01 Quarter 1	84.1%	87.8%	:	89.4%
2000-01 Quarter 2	79.2%	86.0%	:	86.7%
2000-01 Quarter 3	49.1%	60.9%	:	71.4%
2000-01 Quarter 4	59.9%	75.2%	:	78.8%
2001-02 Quarter 1	65.6%	81.5%	:	81.5%
2001-02 Quarter 2	70.8%	79.1%	:	79.6%
2001-02 Quarter 3	68.5%	69.8%	:	74.4%
2001-02 Quarter 4	75.7%	80.8%	:	81.1%
2002-03 Quarter 1	76.1%	82.9%	:	83.6%
2002-03 Quarter 2	72.1%	81.7%	:	80.1%
2002-03 Quarter 3	61.4%	71.9%	:	75.1%
2002-03 Quarter 4	73.1%	79.1%	:	83.1%
2003-04 Quarter 1	74.5%	83.8%	:	85.7%
2003-04 Quarter 2	66.8%	79.5%	:	83.6%
2003-04 Quarter 3	72.3%	76.7%	:	77.8%
2003-04 Quarter 4	80.3%	81.9%	:	84.4%
2004-05 Quarter 1	81.0%	84.6%	:	84.9%
2004-05 Quarter 2	78.8%	84.4%	:	82.2%
2004-05 Quarter 3	75.7%	82.4%	:	78.8%
2004-05 Quarter 4	81.5%	87.8%	:	84.5%
2005-06 Quarter 1	81.7%	89.1%	:	86.1%
2005-06 Quarter 2	82.6%	88.5%	:	85.5%
2005-06 Quarter 3	78.0%	83.8%	:	79.6%
2005-06 Quarter 4	86.6%	90.3%	:	88.6%

91.9%

90.1%

89.2%

90.7%

91.8%

90.0%

87.5%

90.0%

88.0%


90.3%	:
86.2%	:
90.9%	89.8%
89.9%	89.3%
88.8%	88.9%
83.3%	88.2%
89.8%	87.9%
91.0%	88.2%
89.5%	88.4%
81.9%	88.0%
89.0%	87.8%
88.4%	87.2%
86.0%	86.3%
65.1%	82.3%
76.2%	79.1%
80.8%	77.2%
78.9%	75.4%
71.8%	76.9%
80.7%	78.0%
82.9%	78.5%
80.5%	78.9%
72.7%	79.2%
80.6%	79.2%
84.2%	79.6%
80.7%	79.6%
77.0%	80.6%
82.9%	81.2%
84.6%	81.3%
83.2%	81.9%
80.6%	82.8%
86.1%	83.6%
87.5%	84.3%
86.9%	85.3%
81.7%	85.6%
89.4%	86.4%


2006-07 Quarter 1	87.7%	91.2%	:	89.2%
2006-07 Quarter 2	84.1%	89.8%	:	88.0%
2006-07 Quarter 3	83.0%	85.5%	:	84.6%
2006-07 Quarter 4	85.0%	88.8%	:	88.7%
2007-08 Quarter 1	86.7%	91.8%	:	90.4%
2007-08 Quarter 2	85.9%	91.5%	:	90.4%
2007-08 Quarter 3	85.1%	87.5%	:	86.9%
2007-08 Quarter 4	87.0%	91.6%	:	90.5%
2008-09 Quarter 1	88.1%	92.4%	:	92.5%
2008-09 Quarter 2	87.6%	92.9%	:	91.4%
2008-09 Quarter 3	85.5%	89.3%	:	87.0%
2008-09 Quarter 4	87.7%	89.6%	:	91.5%
2009-10 Quarter 1	89.6%	93.8%	:	93.4%
2009-10 Quarter 2	91.0%	93.6%	:	93.5%
2009-10 Quarter 3	86.2%	88.6%	:	89.0%
2009-10 Quarter 4	88.1%	90.0%	:	91.8%
2010-11 Quarter 1	90.7%	93.6%	91.0%	94.0%
2010-11 Quarter 2	90.5%	93.4%	91.0%	93.9%
2010-11 Quarter 3	81.1%	85.9%	78.6%	85.2%
2010-11 Quarter 4	88.5%	91.4%	86.8%	91.1%
2011-12 Quarter 1	90.0%	93.5%	91.0%	93.2%
2011-12 Quarter 2	89.3%	92.3%	90.2%	92.7%
2011-12 Quarter 3	86.7%	89.8%	84.4%	89.0%
2011-12 Quarter 4	90.2%	91.3%	86.8%	93.2%
2012-13 Quarter 1	89.6%	92.5%	89.6%	94.0%
2012-13 Quarter 2	90.0%	93.3%	91.4%	92.6%
2012-13 Quarter 3	83.6%	88.6%	83.2%	88.4%
2012-13 Quarter 4	84.8%	89.6%	83.2%	91.4%
2013-14 Quarter 1	90.2%	93.2%	91.2%	93.3%
2013-14 Quarter 2	87.8%	92.2%	89.8%	91.8%
2013-14 Quarter 3	83.1%	85.5%	77.6%	87.0%
2013-14 Quarter 4	86.2%	87.5%	81.0%	92.2%
2014-15 Quarter 1	89.5%	91.2%	87.8%	93.6%
2014-15 Quarter 2	87.4%	90.5%	86.7%	91.2%
2014-15 Quarter 3	83.2%	85.7%	77.8%	88.1%


88.7%
89.9%
90.8%
89.4%
88.8%
91.2%
85.9%
87.8%
91.4%
93.3%
92.7%
91.8%
93.9%
94.5%
93.9%
94.7%
93.1%
94.2%
91.4%
93.8%
93.6%
92.7%
93.4%
94.0%
94.1%
93.7%
88.6%
89.4%
93.1%
92.4%
88.8%
92.8%
93.1%
93.5%
88.7%


90.2%	87.1%
88.7%	87.5%
85.0%	88.3%
88.5%	88.1%
90.9%	88.3%
90.7%	88.8%
87.1%	89.3%
90.8%	89.9%
92.1%	90.2%
91.9%	90.5%
88.1%	90.7%
90.2%	90.6%
93.3%	90.9%
93.3%	91.3%
88.5%	91.4%
90.5%	91.5%
93.5%	91.5%
93.4%	91.5%
85.2%	90.7%
91.1%	90.8%
93.1%	90.8%
92.2%	90.5%
89.3%	91.4%
91.9%	91.6%
92.8%	91.6%
92.8%	91.7%
88.1%	91.4%
89.9%	90.9%
93.0%	91.0%
91.7%	90.7%
85.9%	90.2%
89.1%	90.0%
92.0%	89.7%
90.5%	89.4%
86.4%	89.5%


2014-15 Quarter 4	89.4%	88.5%	81.6%	92.3%
2015-16 Quarter 1	89.9%	90.2%	85.7%	93.4%
2015-16 Quarter 2	88.9%	89.2%	85.6%	92.2%
2015-16 Quarter 3	83.2%	84.5%	76.9%	87.2%
2015-16 Quarter 4	88.4%	87.3%	80.7%	91.9%
2016-17 Quarter 1	89.2%	86.8%	83.1%	92.8%
2016-17 Quarter 2	87.8%	85.5%	82.1%	91.8%
2016-17 Quarter 3	84.2%	81.8%	74.5%	88.0%
2016-17 Quarter 4	89.2%	86.7%	81.2%	92.6%
2017-18 Quarter 1	88.7%	89.6%	86.9%	92.6%
2017-18 Quarter 2	88.7%	88.0%	85.0%	91.8%
2017-18 Quarter 3	81.5%	84.5%	78.1%	85.4%
2017-18 Quarter 4	82.1%	85.4%	78.3%	88.8%
2018-19 Quarter 1	81.1%	87.5%	83.1%	87.3%
2018-19 Quarter 2 (p)	78.0%	86.5%	81.2%	85.8%


92.0%
92.5%
91.5%
87.7%
91.4%
88.9%
90.2%
87.7%
87.7%
89.7%
91.5%
87.3%
87.2%
86.1%
90.0%


89.9%	89.7%
91.4%	89.6%
90.3%	89.5%
85.4%	89.3%
89.1%	89.1%
89.2%	88.5%
88.0%	87.9%
84.3%	87.7%
89.1%	87.7%
90.7%	88.0%
89.5%	88.4%
84.6%	88.5%
86.4%	87.8%
87.0%	86.9%
85.6%	85.9%

Source:

Network Rail

Symbols:

(:) Data not available

(r) Data revised

(p) Data are provisional

(b) Break in time series

Revisions

For the latest information on data revisions, please see the revisions log: http://orr.gov.uk/statistics/code-of-practice/revisions-log

Notes:

¹ On time is defined as arriving at the final destination within five minutes of the planned timetable for London and South East, Regional and Scotland operators, or within ten minutes for the Long Distance operators. A higher score is better. The moving annual average (MAA) reflects the proportion of trains on time in the past 12 months. Train services arriving into London termini between 07:00 and 09:59 in the morning and departing London termini between 16:00 and 18:59 in the evening are classified as peak services.

² Caledonian Sleeper services are not included in the sector calculations.

More details on methodology can be found in the quality report relating to this dataset: http://orr.gov.uk/statistics/published-stats/statistical-releases

This dataset is used in the passenger and freight rail performance statistical release. To view or download the statistical release:

http://orr.gov.uk/statistics/published-stats/statistical-releases