Network Rail Outputs/Indicators CP5 - Key Statistics (Great Britain) - Table 3.47
Rail report graph
Key statistics used to monitor Network Rail's performance in Control Period 5 (CP5)
Great Britain
Performance metrics: Periodic data (financial year): 2016-17 Period 13 to 2017-18 Period 13
Asset management measures: Annual data (financial year): 2014-15 to 2017-18
Performance (period)
Punctuality
End of
End of
MAA
 
MAA
PPM
2016-17 Period 13
2017-18 Period 01
2017-18 Period 02
2017-18 Period 03
2017-18 Period 04
2017-18 Period 05
2017-18 Period 06
2017-18 Period 07
2017-18 Period 08
2017-18 Period 09
2017-18 Period 10
2017-18 Period 11
2017-18 Period 12
2017-18 Period 13
2017-18 Period 13 (MAA)
2016-17 Period 13 (MAA)
PP variance
to last year
CP5 year 4
target¹
PP variance
to year end
target
National
Total England & Wales
90.7%
91.7%
91.2%
88.6%
89.3%
89.8%
88.8%
87.9%
84.0%
84.4%
83.7%
88.3%
83.5%
87.1%
87.6%
87.4%
0.3 pp
92.4%
-4.8 pp
Scotland
93.3%
93.5%
91.6%
92.0%
93.7%
92.5%
94.1%
88.4%
83.0%
83.3%
83.4%
88.8%
86.6%
90.9%
89.5%
90.3%
-0.9 pp
92.0%
-2.5 pp
Sector
London & South East
89.3%
90.7%
90.8%
87.5%
88.6%
88.6%
87.3%
87.5%
84.3%
84.3%
82.7%
87.3%
82.7%
86.7%
86.9%
85.2%
1.7 pp
89.0%
-2.1 pp
Long Distance
90.6%
90.9%
89.2%
86.0%
87.7%
90.1%
89.1%
86.7%
81.8%
80.4%
78.6%
85.2%
79.0%
82.7%
85.3%
87.6%
-2.4 pp
88.5%
-3.2 pp
Regional
93.8%
94.1%
92.5%
91.5%
91.4%
92.2%
91.8%
89.2%
83.8%
85.6%
86.9%
91.5%
86.4%
89.0%
89.7%
91.6%
-1.9 pp
92.3%
-2.6 pp
Franchised
Arriva Trains Wales
94.6%
94.5%
93.7%
92.8%
93.3%
93.6%
92.3%
92.3%
88.2%
89.8%
89.7%
94.5%
90.3%
93.6%
92.2%
91.9%
0.4 pp
93.5%
-1.3 pp
c2c
95.2%
94.3%
96.8%
95.4%
94.2%
96.3%
96.1%
97.3%
95.9%
97.5%
97.6%
96.0%
88.1%
93.9%
95.3%
94.5%
0.8 pp
96.1%
-0.8 pp
Caledonian Sleeper
96.4%
79.3%
90.8%
91.4%
91.1%
97.6%
88.6%
86.7%
73.8%
80.0%
75.2%
87.8%
78.3%
90.7%
85.7%
89.2%
-3.5 pp
92.0%
-6.3 pp
Chiltern Railways
96.1%
93.2%
94.2%
90.3%
92.6%
95.4%
91.2%
92.9%
91.9%
93.3%
89.7%
93.9%
90.5%
94.2%
92.6%
93.1%
-0.5 pp
94.0%
-1.4 pp
CrossCountry
93.0%
93.2%
90.7%
86.1%
90.2%
91.8%
91.3%
89.0%
83.1%
82.7%
79.8%
90.0%
83.1%
86.8%
87.7%
89.7%
-2.0 pp
90.0%
-2.3 pp
East Midlands Trains
95.6%
95.4%
94.0%
91.2%
93.7%
94.2%
94.9%
91.4%
88.2%
89.9%
90.9%
90.2%
88.2%
92.0%
91.9%
92.0%
-0.1 pp
92.6%
-0.7 pp
Govia Thameslink Railway
82.3%
85.0%
85.6%
82.5%
85.0%
83.8%
81.9%
80.6%
75.4%
76.2%
76.9%
82.9%
79.4%
81.6%
81.3%
74.2%
7.1 pp
83.5%
-2.1 pp
Great Western Railway
90.8%
90.7%
90.3%
84.9%
83.2%
88.6%
86.5%
86.9%
83.3%
84.3%
80.4%
86.6%
81.5%
84.2%
85.5%
88.4%
-2.9 pp
90.0%
-4.5 pp
Greater Anglia
90.7%
92.5%
90.8%
88.8%
89.0%
90.3%
91.3%
89.7%
87.3%
86.3%
87.5%
89.2%
83.2%
88.2%
88.9%
88.8%
0.1 pp
90.5%
-1.6 pp
West Midlands Trains
91.7%
93.0%
91.0%
88.8%
90.4%
91.8%
91.1%
87.0%
82.1%
82.6%
80.7%
88.6%
83.5%
85.7%
87.5%
88.8%
-1.3 pp
89.5%
-2.0 pp
London Overground
94.9%
95.7%
96.7%
94.6%
94.9%
96.3%
95.8%
94.9%
94.2%
93.1%
93.0%
93.6%
89.1%
94.7%
94.4%
94.5%
-0.1 pp
95.3%
-0.9 pp
Merseyrail
97.5%
98.2%
96.8%
95.9%
90.7%
94.3%
95.0%
93.1%
92.8%
94.6%
95.6%
95.8%
94.6%
94.9%
94.9%
95.8%
-0.9 pp
95.9%
-0.9 pp
Northern
92.7%
92.7%
90.6%
90.9%
92.1%
91.4%
91.3%
87.7%
79.9%
82.1%
85.5%
90.5%
84.3%
87.5%
88.2%
91.1%
-2.9 pp
91.7%
-3.5 pp
ScotRail
93.3%
93.6%
91.6%
92.0%
93.7%
92.5%
94.1%
88.4%
83.1%
83.3%
83.5%
88.8%
86.6%
90.9%
89.5%
90.3%
-0.9 pp
91.7%
-2.2 pp
South Western Railway
90.5%
90.5%
91.3%
85.8%
87.7%
81.7%
79.7%
84.9%
84.4%
84.5%
79.7%
85.8%
77.2%
81.5%
84.3%
87.1%
-2.8 pp
89.3%
-5.0 pp
Southeastern
91.2%
94.2%
93.6%
90.0%
88.9%
91.5%
90.8%
91.0%
85.8%
84.6%
82.0%
86.0%
84.1%
89.3%
88.7%
86.1%
2.6 pp
89.0%
-0.3 pp
TfL Rail
97.3%
96.9%
92.3%
93.2%
96.9%
95.8%
94.1%
92.2%
91.2%
92.1%
91.2%
91.8%
91.4%
95.1%
93.4%
94.7%
-1.3 pp
93.5%
-0.1 pp
Transpennine Express
91.4%
91.5%
88.1%
91.1%
91.9%
90.0%
89.9%
86.5%
81.4%
77.7%
82.1%
88.1%
79.4%
84.0%
86.3%
88.8%
-2.5 pp
90.0%
-3.7 pp
Virgin Trains East Coast
86.2%
87.1%
89.4%
85.5%
88.0%
86.8%
86.0%
84.3%
77.2%
77.8%
76.3%
76.1%
69.3%
75.3%
81.5%
83.1%
-1.6 pp
87.0%
-5.5 pp
Virgin Trains West Coast
91.1%
91.7%
89.7%
86.5%
85.0%
90.8%
87.9%
84.9%
80.2%
77.5%
72.2%
86.6%
79.1%
81.2%
84.2%
89.1%
-4.9 pp
87.4%
-3.2 pp
Non-Franchised
Heathrow Express
90.5%
89.6%
92.3%
90.0%
89.0%
95.3%
94.1%
94.3%
89.2%
88.7%
83.7%
92.8%
88.6%
89.5%
90.7%
89.8%
0.9 pp
92.8%
-2.2 pp
Hull Trains
84.0%
84.3%
82.2%
82.6%
85.6%
74.9%
74.0%
83.7%
74.1%
77.7%
74.8%
68.4%
65.5%
62.8%
76.6%
81.8%
-5.2 pp
84.2%
-7.6 pp
Grand Central
87.3%
88.0%
89.7%
86.1%
88.3%
81.9%
86.4%
89.9%
82.2%
81.5%
81.3%
81.3%
75.5%
76.6%
83.8%
85.0%
-1.2 pp
84.5%
-0.7 pp
Source(s):
Network Rail
Symbols:
(:)           Data not available
(r)          Data revised
(p)          Data are provisional
(MAA) Moving Annual Average
(MAT) Moving Annual Total
(YTD) Year to date
• Delay incidents are incidents that cause delay to passenger and freight trains. Delay incidents cause delay minutes.
• Historical delay minutes may be refreshed due to a dispute resolution process.
Notes:
1. The annual punctuality targets at train operator level have been established through jointly developing a Performance Strategy (PS) with each operator.
2. South Western Railway average lateness figures do not include Island Line data.
3. Figures only capture Network Rail owned stations and light maintenance depots.
4. The data quality of some asset types had not been fully assessed at the end of CP4. Final determination: http://www.orr.gov.uk/rail/publications/reports/final-determination
This is an official statistic. For further information please email Rail.Stats@orr.gsi.gov.uk.
More details on methodology can be found in the quality report relating to this dataset:
This dataset is used in the Network RailMonitor, to view or download the release:
For a break down of railway periods, please see the control period 1 to control period 6 dates table here.
Network Rail Outputs/Indicators - Key statistics: up to the end of 2017-18 period 13 (31 March 2018) - Year 4 of CP5
For notes and methodology for each data set above, please visit our outputs and indicators notes and methodology page

Network Rail Outputs/Indicators CP5 - Key Statistics (Great Britain) - Table 3.47
Rail report graph
Key statistics used to monitor Network Rail's performance in Control Period 5 (CP5)
Great Britain
Performance metrics: Periodic data (financial year): 2016-17 Period 13 to 2017-18 Period 13
Asset management measures: Annual data (financial year): 2014-15 to 2017-18
Punctuality
End of
End of
MAA
 
MAA
CaSL
2016-17 Period 13
2017-18 Period 01
2017-18 Period 02
2017-18 Period 03
2017-18 Period 04
2017-18 Period 05
2017-18 Period 06
2017-18 Period 07
2017-18 Period 08
2017-18 Period 09
2017-18 Period 10
2017-18 Period 11
2017-18 Period 12
2017-18 Period 13
2017-18 Period 13 (MAA)
2016-17 Period 13 (MAA)
PP variance
to last year
CP5 year 4
target¹
PP variance
to year end
target
National
Total England & Wales
2.9%
2.7%
2.6%
3.7%
3.3%
3.2%
3.7%
3.4%
4.5%
4.1%
5.3%
3.6%
6.9%
4.2%
3.9%
4.0%
-0.1 pp
2.2%
1.7 pp
Scotland
2.0%
2.0%
2.7%
2.7%
2.1%
2.3%
1.5%
3.6%
4.1%
4.2%
5.4%
3.5%
6.3%
2.4%
3.2%
2.5%
0.7 pp
:
:
Sector
London & South East
3.5%
3.1%
2.7%
4.2%
3.6%
3.8%
4.4%
3.6%
4.6%
4.4%
5.9%
3.9%
7.1%
4.2%
4.2%
4.8%
-0.5 pp
3.3%
1.0 pp
Long Distance
3.5%
3.9%
3.7%
4.9%
5.0%
3.5%
3.9%
5.0%
6.7%
6.8%
8.7%
6.5%
10.9%
6.3%
5.8%
4.8%
1.0 pp
4.2%
1.6 pp
Regional
1.6%
1.6%
2.2%
2.3%
2.2%
2.1%
2.1%
2.5%
3.8%
2.9%
3.5%
2.1%
5.5%
3.5%
2.8%
2.2%
0.6 pp
2.0%
0.8 pp
Franchised
Arriva Trains Wales
2.0%
2.1%
2.3%
2.3%
1.9%
2.0%
2.6%
2.8%
4.4%
3.7%
4.5%
2.2%
6.1%
2.9%
3.0%
2.9%
0.1 pp
2.3%
0.7 pp
c2c
2.2%
2.5%
1.3%
2.1%
2.8%
2.1%
1.7%
1.1%
1.8%
1.0%
1.1%
3.0%
6.5%
3.1%
2.3%
2.2%
0.1 pp
1.3%
1.0 pp
Caledonian Sleeper
3.0%
18.3%
8.0%
6.7%
5.4%
1.8%
10.8%
6.6%
17.3%
18.2%
17.3%
6.4%
17.4%
6.4%
10.7%
7.9%
2.8 pp
:
:
Chiltern Railways
0.7%
1.4%
0.8%
2.1%
1.4%
0.8%
2.6%
1.2%
2.0%
1.6%
3.2%
1.8%
2.8%
1.4%
1.8%
1.8%
-0.1 pp
1.4%
0.3 pp
CrossCountry
2.6%
2.4%
3.5%
5.1%
3.7%
2.7%
3.0%
4.0%
6.1%
5.7%
9.9%
4.3%
9.9%
5.0%
4.9%
4.0%
1.0 pp
4.0%
1.0 pp
East Midlands Trains
1.2%
1.6%
1.8%
2.8%
1.5%
1.7%
0.9%
2.0%
1.9%
2.0%
2.7%
4.5%
4.9%
2.1%
2.3%
2.4%
-0.1 pp
2.1%
0.2 pp
Govia Thameslink Railway
5.8%
5.1%
4.3%
6.5%
5.0%
5.9%
6.9%
6.0%
7.6%
7.7%
7.9%
5.1%
7.2%
5.7%
6.2%
9.2%
-3.0 pp
5.1%
1.1 pp
Great Western Railway
2.2%
2.5%
2.0%
4.6%
5.3%
3.4%
3.6%
3.7%
5.2%
4.4%
6.9%
4.2%
8.4%
5.6%
4.6%
3.0%
1.6 pp
2.7%
1.9 pp
Greater Anglia
2.9%
2.2%
2.9%
2.7%
2.7%
2.5%
2.9%
2.8%
3.3%
3.0%
3.8%
3.4%
7.0%
3.8%
3.3%
3.1%
0.2 pp
2.5%
0.8 pp
West Midlands Trains
1.8%
2.2%
2.7%
3.0%
2.7%
2.4%
2.5%
3.3%
5.0%
3.8%
6.0%
3.2%
7.3%
4.6%
3.7%
2.9%
0.8 pp
2.5%
1.2 pp
London Overground
2.5%
2.3%
1.4%
2.3%
2.2%
1.7%
2.3%
2.3%
2.9%
3.6%
4.2%
4.0%
7.5%
2.8%
3.0%
2.4%
0.7 pp
1.8%
1.2 pp
Merseyrail
1.0%
0.6%
1.4%
1.6%
3.1%
2.3%
2.1%
2.8%
2.7%
2.0%
1.6%
1.6%
2.6%
2.3%
2.0%
1.7%
0.3 pp
1.9%
0.1 pp
Northern
1.8%
1.6%
2.5%
2.0%
1.5%
1.8%
1.9%
2.3%
3.6%
2.7%
2.8%
1.6%
5.2%
3.2%
2.5%
1.9%
0.6 pp
1.8%
0.7 pp
ScotRail
2.0%
2.0%
2.7%
2.7%
2.1%
2.3%
1.5%
3.6%
4.1%
4.1%
5.3%
3.5%
6.2%
2.4%
3.2%
2.5%
0.7 pp
:
:
South Western Railway
3.0%
3.3%
2.4%
4.1%
3.3%
5.4%
6.2%
3.7%
2.9%
2.6%
6.9%
3.5%
8.8%
5.1%
4.5%
3.6%
0.9 pp
3.5%
1.0 pp
Southeastern
3.1%
1.6%
2.0%
4.0%
3.7%
2.9%
2.6%
2.1%
4.1%
3.7%
4.8%
3.7%
6.3%
3.2%
3.4%
4.0%
-0.7 pp
3.1%
0.3 pp
TfL Rail
1.6%
1.5%
4.4%
3.7%
1.2%
1.7%
3.1%
3.0%
3.2%
3.4%
5.4%
3.4%
3.9%
2.8%
3.1%
2.7%
0.4 pp
2.2%
0.9 pp
Transpennine Express
4.2%
4.2%
4.9%
3.8%
3.4%
5.0%
5.0%
5.7%
6.9%
7.8%
6.9%
5.4%
11.3%
7.4%
6.0%
5.0%
1.0 pp
4.3%
1.7 pp
Virgin Trains East Coast
6.2%
7.0%
3.3%
4.5%
3.9%
4.7%
4.4%
6.7%
8.9%
7.3%
7.6%
9.7%
14.6%
6.1%
6.8%
6.9%
-0.1 pp
5.3%
1.5 pp
Virgin Trains West Coast
3.3%
4.0%
2.9%
4.0%
7.4%
3.0%
4.7%
5.9%
9.2%
8.6%
10.8%
5.9%
10.3%
6.0%
6.3%
3.9%
2.5 pp
3.5%
2.8 pp
Non-Franchised
Heathrow Express
0.8%
1.7%
1.0%
2.3%
4.2%
0.8%
0.8%
0.5%
1.8%
1.9%
1.9%
0.7%
5.9%
3.7%
2.1%
1.8%
0.3 pp
1.8%
0.3 pp
Hull Trains
5.6%
5.9%
4.2%
5.5%
2.8%
5.4%
4.1%
4.6%
10.3%
10.7%
10.2%
9.9%
16.2%
17.8%
8.0%
7.6%
0.4 pp
6.7%
1.3 pp
Grand Central
6.1%
6.3%
1.6%
4.4%
5.5%
7.9%
4.1%
2.4%
7.5%
6.2%
7.5%
8.3%
13.5%
8.4%
6.4%
5.7%
0.7 pp
5.7%
0.7 pp
Source(s):
Network Rail
Symbols:
(:)           Data not available
(r)          Data revised
(p)          Data are provisional
(MAA) Moving Annual Average
(MAT) Moving Annual Total
(YTD) Year to date
• Delay incidents are incidents that cause delay to passenger and freight trains. Delay incidents cause delay minutes.
• Historical delay minutes may be refreshed due to a dispute resolution process.
Notes:
1. The annual punctuality targets at train operator level have been established through jointly developing a Performance Strategy (PS) with each operator.
2. South Western Railway average lateness figures do not include Island Line data.
3. Figures only capture Network Rail owned stations and light maintenance depots.
4. The data quality of some asset types had not been fully assessed at the end of CP4. Final determination: http://www.orr.gov.uk/rail/publications/reports/final-determination
This is an official statistic. For further information please email Rail.Stats@orr.gsi.gov.uk.
More details on methodology can be found in the quality report relating to this dataset:
This dataset is used in the Network RailMonitor, to view or download the release:
For a break down of railway periods, please see the control period 1 to control period 6 dates table here.
Network Rail Outputs/Indicators - Key statistics: up to the end of 2017-18 period 13 (31 March 2018) - Year 4 of CP5
For notes and methodology for each data set above, please visit our outputs and indicators notes and methodology page

Network Rail Outputs/Indicators CP5 - Key Statistics (Great Britain) - Table 3.47
Rail report graph
Key statistics used to monitor Network Rail's performance in Control Period 5 (CP5)
Great Britain
Performance metrics: Periodic data (financial year): 2016-17 Period 13 to 2017-18 Period 13
Asset management measures: Annual data (financial year): 2014-15 to 2017-18
Punctuality
 
End of
End of
MAA
 
Right Time
2016-17 Period 13
2017-18 Period 01
2017-18 Period 02
2017-18 Period 03
2017-18 Period 04
2017-18 Period 05
2017-18 Period 06
2017-18 Period 07
2017-18 Period 08
2017-18 Period 09
2017-18 Period 10
2017-18 Period 11
2017-18 Period 12
2017-18 Period 13
2017-18 Period 13 (MAA)
2016-17 Period 13 (MAA)
PP variance
to last year
No target
National
Total England & Wales
68.7%
70.9%
69.2%
66.2%
65.7%
67.0%
66.0%
62.9%
57.7%
58.2%
58.8%
63.8%
60.1%
62.9%
63.9%
63.7%
0.2 pp
:
Scotland
58.8%
61.5%
58.7%
59.4%
62.1%
60.3%
61.9%
52.4%
43.5%
44.4%
47.6%
55.0%
54.0%
57.2%
55.3%
55.0%
0.3 pp
:
Sector
London & South East
66.7%
69.3%
68.3%
64.9%
64.9%
66.0%
64.7%
63.0%
59.2%
58.9%
58.5%
63.1%
59.8%
63.2%
63.4%
60.9%
2.5 pp
:
Long Distance
56.1%
57.8%
54.4%
49.4%
48.5%
50.9%
50.5%
44.8%
36.9%
35.8%
36.7%
44.4%
39.9%
39.7%
45.5%
50.9%
-5.4 pp
:
Regional
76.1%
77.5%
74.9%
73.1%
72.1%
73.3%
73.0%
67.7%
60.0%
62.3%
65.1%
70.8%
66.2%
68.7%
69.7%
72.6%
-2.9 pp
:
Franchised
Arriva Trains Wales
86.0%
86.1%
85.4%
83.0%
83.7%
84.9%
82.6%
82.5%
76.7%
79.1%
79.9%
86.4%
82.2%
85.9%
83.0%
81.0%
2.0 pp
:
c2c
76.8%
74.3%
75.9%
77.2%
76.6%
78.4%
74.2%
78.5%
76.2%
78.1%
82.5%
80.0%
72.3%
73.4%
76.7%
73.0%
3.7 pp
:
Caledonian Sleeper
89.2%
72.6%
81.6%
84.0%
83.3%
93.5%
84.4%
71.1%
52.4%
68.5%
61.7%
70.9%
67.1%
82.6%
75.1%
79.7%
-4.6 pp
:
Chiltern Railways
84.2%
80.4%
79.3%
75.0%
76.1%
82.7%
77.2%
78.1%
79.6%
83.2%
73.0%
80.3%
76.1%
80.8%
78.7%
79.6%
-1.0 pp
:
CrossCountry
48.5%
50.2%
45.0%
38.7%
40.5%
44.2%
43.7%
36.4%
29.8%
27.9%
30.9%
40.1%
37.4%
36.1%
38.8%
42.5%
-3.7 pp
:
East Midlands Trains
76.9%
78.0%
76.1%
70.9%
72.7%
72.4%
76.1%
68.8%
60.9%
61.9%
66.8%
68.0%
65.2%
67.8%
69.7%
70.0%
-0.3 pp
:
Govia Thameslink Railway
54.6%
58.4%
57.5%
55.9%
57.5%
57.5%
54.7%
51.4%
46.7%
47.6%
50.1%
54.4%
51.6%
54.5%
53.7%
46.2%
7.5 pp
:
Great Western Railway
70.6%
70.2%
69.3%
63.5%
59.7%
66.6%
63.4%
63.7%
60.4%
60.9%
56.4%
63.2%
59.0%
61.4%
62.9%
66.7%
-3.7 pp
:
Greater Anglia
69.4%
72.1%
70.8%
64.6%
63.8%
66.5%
70.5%
67.1%
59.9%
58.9%
63.3%
64.8%
60.2%
63.8%
65.2%
64.5%
0.6 pp
:
West Midlands Trains
69.4%
73.1%
70.0%
66.7%
68.1%
70.3%
68.9%
61.7%
56.1%
56.5%
57.7%
65.2%
61.2%
61.9%
64.5%
65.3%
-0.8 pp
:
London Overground
77.1%
80.2%
78.1%
75.6%
76.2%
79.8%
81.1%
77.3%
78.8%
77.5%
78.9%
78.8%
74.7%
79.9%
78.2%
75.7%
2.5 pp
:
Merseyrail
71.1%
75.1%
70.8%
70.7%
57.2%
63.4%
66.4%
62.4%
62.4%
66.0%
71.7%
68.0%
69.7%
70.0%
67.5%
68.6%
-1.1 pp
:
Northern
73.7%
74.0%
71.1%
70.7%
71.7%
70.7%
70.9%
63.3%
51.5%
54.7%
59.1%
66.1%
60.6%
63.7%
65.3%
71.0%
-5.8 pp
:
ScotRail
58.7%
61.5%
58.7%
59.3%
62.0%
60.2%
61.8%
52.3%
43.5%
44.4%
47.6%
54.9%
54.0%
57.1%
55.3%
54.9%
0.4 pp
:
South Western Railway
67.0%
70.1%
69.3%
62.1%
62.1%
58.1%
55.9%
58.3%
54.9%
55.1%
51.4%
57.5%
50.5%
52.9%
58.5%
61.6%
-3.2 pp
:
Southeastern
67.6%
72.0%
71.5%
69.2%
65.4%
67.2%
65.8%
65.4%
58.9%
55.7%
52.4%
58.6%
60.0%
64.8%
63.8%
59.1%
4.7 pp
:
TfL Rail
91.9%
90.5%
79.2%
81.3%
84.6%
81.2%
82.4%
73.1%
72.9%
75.6%
81.1%
79.4%
80.1%
82.6%
80.1%
83.4%
-3.3 pp
:
Transpennine Express
59.3%
59.3%
54.2%
55.5%
57.7%
54.9%
55.8%
48.7%
38.5%
35.0%
40.0%
49.8%
41.9%
44.6%
49.0%
52.5%
-3.5 pp
:
Virgin Trains East Coast
53.3%
61.3%
58.5%
51.6%
50.8%
50.0%
50.2%
47.3%
34.6%
35.0%
33.4%
36.8%
31.3%
30.4%
44.0%
50.7%
-6.7 pp
:
Virgin Trains West Coast
64.6%
66.5%
62.7%
56.3%
48.9%
52.2%
48.2%
43.0%
34.6%
34.8%
32.1%
48.0%
40.7%
36.5%
46.6%
60.5%
-13.9 pp
:
Non-Franchised
Heathrow Express
65.0%
64.4%
66.1%
65.1%
61.4%
73.9%
71.6%
68.7%
62.0%
56.9%
49.2%
65.2%
66.2%
62.8%
64.4%
63.2%
1.1 pp
:
Hull Trains
36.0%
36.5%
32.0%
26.2%
24.2%
21.8%
20.0%
28.5%
22.5%
21.4%
24.6%
16.5%
17.5%
17.8%
24.0%
37.3%
-13.3 pp
:
Grand Central
41.2%
46.9%
53.1%
43.1%
45.7%
37.6%
45.0%
46.4%
36.4%
32.2%
35.3%
42.7%
36.9%
31.1%
41.1%
43.5%
-2.4 pp
:
Source(s):
Network Rail
Symbols:
(:)           Data not available
(r)          Data revised
(p)          Data are provisional
(MAA) Moving Annual Average
(MAT) Moving Annual Total
(YTD) Year to date
• Delay incidents are incidents that cause delay to passenger and freight trains. Delay incidents cause delay minutes.
• Historical delay minutes may be refreshed due to a dispute resolution process.
Notes:
1. The annual punctuality targets at train operator level have been established through jointly developing a Performance Strategy (PS) with each operator.
2. South Western Railway average lateness figures do not include Island Line data.
3. Figures only capture Network Rail owned stations and light maintenance depots.
4. The data quality of some asset types had not been fully assessed at the end of CP4. Final determination: http://www.orr.gov.uk/rail/publications/reports/final-determination
This is an official statistic. For further information please email Rail.Stats@orr.gsi.gov.uk.
More details on methodology can be found in the quality report relating to this dataset:
This dataset is used in the Network RailMonitor, to view or download the release:
For a break down of railway periods, please see the control period 1 to control period 6 dates table here.
Network Rail Outputs/Indicators - Key statistics: up to the end of 2017-18 period 13 (31 March 2018) - Year 4 of CP5
For notes and methodology for each data set above, please visit our outputs and indicators notes and methodology page

Network Rail Outputs/Indicators CP5 - Key Statistics (Great Britain) - Table 3.47
Rail report graph
Key statistics used to monitor Network Rail's performance in Control Period 5 (CP5)
Great Britain
Performance metrics: Periodic data (financial year): 2016-17 Period 13 to 2017-18 Period 13
Asset management measures: Annual data (financial year): 2014-15 to 2017-18
Punctuality
(Average Lateness MAA)
 
End of
End of
MAA
 
Average Lateness (minutes)
2016-17 Period 13
2017-18 Period 01
2017-18 Period 02
2017-18 Period 03
2017-18 Period 04
2017-18 Period 05
2017-18 Period 06
2017-18 Period 07
2017-18 Period 08
2017-18 Period 09
2017-18 Period 10
2017-18 Period 11
2017-18 Period 12
2017-18 Period 13
2017-18 Period 13 (MAA)
2016-17 Period 13 (MAA)
% variance
to last year
No target
National
Total England & Wales
2.19
2.03
2.00
2.65
2.51
2.45
2.61
2.68
3.51
3.40
4.20
2.85
4.36
2.97
2.93
2.97
-1.4%
:
Scotland
1.57
1.50
2.01
1.90
1.52
1.60
1.42
2.54
3.20
3.11
3.50
2.50
3.92
1.94
2.33
2.02
15.5%
:
Sector
London & South East
2.08
1.82
1.76
2.41
2.17
2.33
2.50
2.39
3.02
2.98
3.93
2.57
3.79
2.58
2.62
2.89
-9.1%
:
Long Distance
3.74
3.96
3.77
4.91
5.15
3.85
4.06
4.97
6.65
6.62
7.53
5.77
8.94
6.07
5.52
4.71
17.3%
:
Regional
1.47
1.50
1.76
2.05
2.11
1.89
1.94
2.30
3.42
2.92
2.84
1.86
3.58
2.45
2.35
1.93
21.9%
:
Franchised
Arriva Trains Wales
1.82
1.75
1.94
2.29
2.27
1.95
2.38
2.32
3.71
3.20
4.02
1.83
3.47
2.16
2.54
2.58
-1.5%
:
c2c
1.19
1.11
0.72
0.86
1.37
0.76
0.75
0.58
0.99
0.55
0.54
0.82
2.46
1.44
1.00
1.17
-14.2%
:
Caledonian Sleeper
3.04
13.53
11.63
7.50
4.28
2.02
14.83
6.57
18.28
29.03
24.03
4.95
32.67
8.02
13.35
6.76
97.4%
:
Chiltern Railways
1.04
1.67
1.38
2.40
1.75
1.19
2.36
2.09
2.22
1.98
2.92
1.56
2.35
1.46
1.94
1.99
-2.3%
:
CrossCountry
3.32
3.00
3.53
4.79
4.43
3.31
3.55
4.61
6.30
6.21
7.34
4.47
7.96
5.26
4.94
4.30
14.8%
:
East Midlands Trains
1.85
2.11
2.69
3.39
2.35
2.48
1.91
2.84
3.70
3.53
3.81
4.50
5.05
3.12
3.17
3.20
-1.1%
:
Govia Thameslink Railway
3.09
2.60
2.45
2.98
2.53
2.91
3.11
3.14
4.12
4.34
5.99
2.89
3.67
3.15
3.37
4.63
-27.2%
:
Great Western Railway
2.95
3.19
3.01
5.24
5.98
3.49
4.09
4.05
5.05
5.30
6.67
4.67
7.89
5.68
4.93
3.76
31.3%
:
Greater Anglia
2.61
2.05
2.69
2.93
2.82
2.43
2.18
2.78
3.34
2.93
3.12
3.16
5.07
2.70
2.93
2.99
-2.2%
:
West Midlands Trains
2.07
2.41
2.35
2.76
2.75
2.15
2.66
3.42
4.74
3.99
4.80
2.89
4.53
3.46
3.29
2.86
14.7%
:
London Overground
1.14
1.16
0.83
1.25
1.16
0.92
0.94
1.18
1.39
1.58
1.48
1.51
2.38
1.22
1.30
1.26
3.3%
:
Merseyrail
0.67
0.51
0.75
0.97
1.53
1.12
1.04
1.20
1.23
1.10
0.94
0.90
1.06
0.96
1.02
0.92
10.8%
:
Northern Rail
1.51
1.49
2.04
1.85
1.54
1.78
1.80
2.34
3.69
3.06
2.66
1.80
3.68
2.61
2.34
1.82
28.6%
:
ScotRail
1.57
1.46
1.98
1.88
1.51
1.60
1.37
2.53
3.15
3.03
3.43
2.49
3.84
1.92
2.30
2.00
14.7%
:
South Western Railway ²
1.83
1.91
1.66
2.56
2.25
3.57
3.94
2.76
2.83
2.71
4.10
2.81
4.86
3.37
3.00
2.49
20.7%
:
Southeastern
1.83
1.09
1.29
2.25
2.11
1.72
1.67
1.67
2.91
2.79
3.44
3.01
4.04
2.08
2.30
2.79
-17.7%
:
TfL Rail
0.90
0.79
1.48
1.41
0.71
0.86
1.10
1.80
1.87
1.72
1.57
1.89
1.66
0.88
1.37
1.12
22.2%
:
Transpennine Express
2.69
2.78
3.43
2.82
2.56
3.23
2.99
3.85
5.50
5.97
4.99
3.49
6.00
4.43
3.99
3.49
14.3%
:
Virgin Trains East Coast
6.95
8.05
4.52
5.38
4.83
6.81
5.15
8.12
9.64
8.74
8.84
9.70
15.27
7.87
7.87
7.48
5.1%
:
Virgin Trains West Coast
3.24
3.16
3.15
4.09
5.94
3.33
4.24
5.20
8.00
7.16
9.14
5.00
7.31
5.74
5.46
3.90
39.9%
:
Non-Franchised
Heathrow Express
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
:
Hull Trains
6.73
6.88
5.79
7.09
5.24
7.85
8.13
5.78
10.70
9.85
10.24
10.30
14.92
16.50
8.84
7.47
18.4%
:
Grand Central
6.39
6.05
3.39
5.77
5.61
8.00
4.53
3.85
8.33
6.75
8.43
7.11
12.76
9.18
6.85
6.24
9.8%
:
Source(s):
Network Rail
Symbols:
(:)           Data not available
(r)          Data revised
(p)          Data are provisional
(MAA) Moving Annual Average
(MAT) Moving Annual Total
(YTD) Year to date
• Delay incidents are incidents that cause delay to passenger and freight trains. Delay incidents cause delay minutes.
• Historical delay minutes may be refreshed due to a dispute resolution process.
Notes:
1. The annual punctuality targets at train operator level have been established through jointly developing a Performance Strategy (PS) with each operator.
2. South Western Railway average lateness figures do not include Island Line data.
3. Figures only capture Network Rail owned stations and light maintenance depots.
4. The data quality of some asset types had not been fully assessed at the end of CP4. Final determination: http://www.orr.gov.uk/rail/publications/reports/final-determination
This is an official statistic. For further information please email Rail.Stats@orr.gsi.gov.uk.
More details on methodology can be found in the quality report relating to this dataset:
This dataset is used in the Network RailMonitor, to view or download the release:
For a break down of railway periods, please see the control period 1 to control period 6 dates table here.
Network Rail Outputs/Indicators - Key statistics: up to the end of 2017-18 period 13 (31 March 2018) - Year 4 of CP5
For notes and methodology for each data set above, please visit our outputs and indicators notes and methodology page

Network Rail Outputs/Indicators CP5 - Key Statistics (Great Britain) - Table 3.47
Rail report graph
Key statistics used to monitor Network Rail's performance in Control Period 5 (CP5)
Great Britain
Performance metrics: Periodic data (financial year): 2016-17 Period 13 to 2017-18 Period 13
Asset management measures: Annual data (financial year): 2014-15 to 2017-18
Passenger delays
 
End of
End of
MAT
 
MAT
 
2016-17 Period 13
2017-18 Period 01
2017-18 Period 02
2017-18 Period 03
2017-18 Period 04
2017-18 Period 05
2017-18 Period 06
2017-18 Period 07
2017-18 Period 08
2017-18 Period 09
2017-18 Period 10
2017-18 Period 11
2017-18 Period 12
2017-18 Period 13
2017-18 Period 13 (MAT)
2016-17 Period 13 (MAT)
% variance
to last year
CP5 year 4
target
% variance to year 4 target
England and Wales
NR-on-TOC
514,151
492,456
490,857
663,111
557,516
563,969
571,597
589,347
855,174
785,208
682,571
574,101
777,650
617,530
8,221,087
8,383,025
-1.9%
6,050,000
35.9%
TOC-on-Self
217,385
219,804
238,847
274,666
271,638
274,776
289,866
319,989
364,104
384,165
357,193
273,037
406,571
321,329
3,995,985
3,919,467
2.0%
2,800,000
42.7%
TOC-on-TOC
82,061
72,543
89,255
114,547
102,624
94,588
100,622
124,328
158,856
180,588
128,933
106,059
122,123
117,086
1,512,153
1,388,073
8.9%
1,350,000
12.0%
Freight performance
End of
End of
MAA
 
MAA
 
2016-17 Period 13
2017-18 Period 01
2017-18 Period 02
2017-18 Period 03
2017-18 Period 04
2017-18 Period 05
2017-18 Period 06
2017-18 Period 07
2017-18 Period 08
2017-18 Period 09
2017-18 Period 10
2017-18 Period 11
2017-18 Period 12
2017-18 Period 13
2017-18 Period 13 (MAA)
2016-17 Period 13 (MAA)
% variance
to last year
CP5 year 4
target
% variance to year 4 target
Freight delivery metric
94.3%
95.2%
94.6%
94.5%
94.5%
93.3%
95.0%
94.5%
92.7%
92.8%
91.9%
94.6%
89.1%
92.0%
93.5%
94.2%
-0.7 pp
92.5%
1.0 pp
Freight delays per 100 train km
3.27
3.06
3.15
3.23
3.32
3.02
2.95
3.26
4.41
4.17
4.68
3.48
4.37
3.86
3.59
3.57
0.8%
3
19.8%
Possessions performance
End of
End of
MAA
 
MAA
Network availability
2016-17 Period 13
2017-18 Period 01
2017-18 Period 02
2017-18 Period 03
2017-18 Period 04
2017-18 Period 05
2017-18 Period 06
2017-18 Period 07
2017-18 Period 08
2017-18 Period 09
2017-18 Period 10
2017-18 Period 11
2017-18 Period 12
2017-18 Period 13
2017-18 Period 13 (MAA)
2016-17 Period 13 (MAA)
% variance
to last year
End of CP5 target
% variance to year 4 target
PDI-Passenger
 
1.49
1.75
1.07
1.08
0.49
2.15
2.31
1.32
1.27
0.97
2.68
1.18
1.55
2.08
1.53
1.25
22.1%
0.58
163.9%
PDI-Freight
0.89
0.95
0.91
0.85
0.80
1.10
0.87
1.20
0.94
1.11
1.26
0.96
1.10
0.95
1.00
1.05
-4.3%
0.73
37.0%
Source(s):
Network Rail
Symbols:
(:)           Data not available
(r)          Data revised
(p)          Data are provisional
(MAA) Moving Annual Average
(MAT) Moving Annual Total
(YTD) Year to date
• Delay incidents are incidents that cause delay to passenger and freight trains. Delay incidents cause delay minutes.
• Historical delay minutes may be refreshed due to a dispute resolution process.
Notes:
1. The annual punctuality targets at train operator level have been established through jointly developing a Performance Strategy (PS) with each operator.
2. South Western Railway average lateness figures do not include Island Line data.
3. Figures only capture Network Rail owned stations and light maintenance depots.
4. The data quality of some asset types had not been fully assessed at the end of CP4. Final determination: http://www.orr.gov.uk/rail/publications/reports/final-determination
This is an official statistic. For further information please email Rail.Stats@orr.gsi.gov.uk.
More details on methodology can be found in the quality report relating to this dataset:
This dataset is used in the Network RailMonitor, to view or download the release:
For a break down of railway periods, please see the control period 1 to control period 6 dates table here.
Network Rail Outputs/Indicators - Key statistics: up to the end of 2017-18 period 13 (31 March 2018) - Year 4 of CP5
For notes and methodology for each data set above, please visit our outputs and indicators notes and methodology page

Network Rail Outputs/Indicators CP5 - Key Statistics (Great Britain) - Table 3.47
Rail report graph
Key statistics used to monitor Network Rail's performance in Control Period 5 (CP5)
Great Britain
Performance metrics: Periodic data (financial year): 2016-17 Period 13 to 2017-18 Period 13
Asset management measures: Annual data (financial year): 2014-15 to 2017-18
Asset management (annual)
Station stewardship measure
CP4 Exit
2014-15
2015-16
2016-17
2017-18
2018-19
CP5 year 3
target
CP5 year 4 target
England & Wales
Category A
2.16
2.05
2.07
2.06
2.04
:
2.24
2.23
Category B
2.32
2.29
2.28
2.28
2.29
:
2.33
2.33
Category C
2.36
2.35
2.35
2.35
2.33
:
2.39
2.39
Category D
2.35
2.33
2.34
2.34
2.32
:
2.39
2.38
Category E
2.36
2.35
2.35
2.35
2.35
:
2.39
2.39
Category F
2.44
2.43
2.43
2.42
2.41
:
2.47
2.46
Light maintenance depot stewardship measure
CP4 Exit
2014-15
2015-16
2016-17³
2017-18
2018-19
CP5 year 3
forecast
CP5 year 4
forecast
England & Wales
2.37
2.34
2.36
2.36
2.34
:
2.39
2.38
AMEM by core group
England & Wales
CP4 Exit
2016-17*
Assessed at 2018 SBP
2017-18
target
 
Strategy and planning
67.3%
67.1%
74.8%
72.0%
Decision-making (*whole-life cost justification)
60.4%
64.3%
69.7%
72.0%
Lifecycle delivery activities
71.4%
66.8%
70.8%
72.0%
Asset knowledge
66.9%
72.0%
74.0%
72.0%
Organisation and people
69.2%
67.7%
69.5%
72.0%
Risk and review
61.8%
64.9%
72.7%
72.0%
   
*Interim assessment
  
Asset data quality
CP4 Exit
Output (target)
2016-17 assessment⁴
Track
Plain line
B3
A2
A2
Switches and crossings
B3
 
A2
Signalling
Interlockings
A2
A2
A2
Signals
A3
 
A2
Train detection equipment
A3
 
A2
Point operating equipment
A3
 
A2
Level crossings
A2
 
A2
Source(s):
Network Rail
Symbols:
(:)           Data not available
(r)          Data revised
(p)          Data are provisional
(MAA) Moving Annual Average
(MAT) Moving Annual Total
(YTD) Year to date
• Delay incidents are incidents that cause delay to passenger and freight trains. Delay incidents cause delay minutes.
• Historical delay minutes may be refreshed due to a dispute resolution process.
Notes:
1. The annual punctuality targets at train operator level have been established through jointly developing a Performance Strategy (PS) with each operator.
2. South Western Railway average lateness figures do not include Island Line data.
3. Figures only capture Network Rail owned stations and light maintenance depots.
4. The data quality of some asset types had not been fully assessed at the end of CP4. Final determination: http://www.orr.gov.uk/rail/publications/reports/final-determination
This is an official statistic. For further information please email Rail.Stats@orr.gsi.gov.uk.
More details on methodology can be found in the quality report relating to this dataset:
This dataset is used in the Network RailMonitor, to view or download the release:
For a break down of railway periods, please see the control period 1 to control period 6 dates table here.
Network Rail Outputs/Indicators - Key statistics: up to the end of 2017-18 period 13 (31 March 2018) - Year 4 of CP5
For notes and methodology for each data set above, please visit our outputs and indicators notes and methodology page

Network Rail Outputs/Indicators CP5 - Key Statistics (Great Britain) - Table 3.47
Rail report graph
Key statistics used to monitor Network Rail's performance in Control Period 5 (CP5)
Great Britain
Performance metrics: Periodic data (financial year): 2016-17 Period 13 to 2017-18 Period 13
Asset management measures: Annual data (financial year): 2014-15 to 2017-18
Telecoms⁴
-
A2
A3
Eletrical power
High voltage switchgear
-
A2
A4
Transformers
-
 
A4
Overhead line equipment
B2
 
A4
Conductor rail
B4
 
A4
High voltage cables
-
 
A4
Buildings
B1
A2
A2
Structures
Underline bridges
B5
A2
A2
Overline bridges
B5
 
A2
Earthworks⁶
-
A2
A1
Source(s):
Network Rail
Symbols:
(:)           Data not available
(r)          Data revised
(p)          Data are provisional
(MAA) Moving Annual Average
(MAT) Moving Annual Total
(YTD) Year to date
• Delay incidents are incidents that cause delay to passenger and freight trains. Delay incidents cause delay minutes.
• Historical delay minutes may be refreshed due to a dispute resolution process.
Notes:
1. The annual punctuality targets at train operator level have been established through jointly developing a Performance Strategy (PS) with each operator.
2. South Western Railway average lateness figures do not include Island Line data.
3. Figures only capture Network Rail owned stations and light maintenance depots.
4. The data quality of some asset types had not been fully assessed at the end of CP4. Final determination: http://www.orr.gov.uk/rail/publications/reports/final-determination
This is an official statistic. For further information please email Rail.Stats@orr.gsi.gov.uk.
More details on methodology can be found in the quality report relating to this dataset:
This dataset is used in the Network RailMonitor, to view or download the release:
For a break down of railway periods, please see the control period 1 to control period 6 dates table here.
Network Rail Outputs/Indicators - Key statistics: up to the end of 2017-18 period 13 (31 March 2018) - Year 4 of CP5
For notes and methodology for each data set above, please visit our outputs and indicators notes and methodology page