Further Information

Precusors Indicator Model
The Railway Safety Standard Board's (RSSB) Precursor Indicator Model (PIM) has been published on the ORR Data Portal since 9th May 2011.  RSSB have now taken the decision to publish the raw data on their website.  This will be more frequently updated and presented at a lower level of aggregation than was done to date on the ORR Data Portal.  To avoid duplication of effort, the ORR has decided to withdraw this publication from the ORR Data Portal.  Historical data has been removed from the Data Portal since RSSB has also amended their method of producing the PIM which means that this historical data is no longer consistent with the latest published data, because in the revised PIM, RSSB is now using additional risk-ranked data provided by Network Rail, such as track condition, landslip and structure risk data.
 
To access the latest PIM data, please visit the RSSB webpage at http://www.safetyriskmodel.co.uk/pages/default.aspx.Please note that registration and login is required to download the excel spreadsheet containing the raw numbers.
 
Passenger Focus or London TravelWatch publication
As part of our commitment to maintaining the quality of all our data, we run a quality assurance process. This process identified issues with comparability between the London TravelWatch and Passenger Focus data used to produce the Appeals opened by Passenger Focus or London TravelWatch table and Complaints received by Passenger Focus or London TravelWatch table. As data quality is critical, we did not publish the 2012-13 Q4 update to the Passenger Focus or London TravelWatch table on Thursday 20th June. The remaining data for 2012-13 was published on Thursday 17th October. However, due to differences in methodology between London TravelWatch and Passenger Focus for the appeals opened data, from 2013-14 we will not publish the data for the foreseeable future. Passenger Focus intend to publish statistics on the number of appeals resolved and we will be sign-posting to their website once published. We still have concerns over the data quality for the Complaints received by Passenger Focus or London TravelWatch table and therefore will not publish the data for the foreseeable future. Please contact us if you would like more information. We would like to apologise for any inconvenience this causes.
 
Crowding Data Publication
Our commitment to transparency means working with our data providers to ensure relevant datasets are disseminated to users, while at the same time avoiding duplication. Crowding data is an area where we believe we can become more efficient. To date, subsets of the crowding data have been supplied to us by Department for Transport (DfT) and published on the NRT Data Portal, despite them already being published on the DfT website at an earlier date. From August 2013 we will therefore stop publishing the crowding data and instead provide a reference (sign-posting) to the data on the DfT website. The sign-posting will start with the 2012-13 data, which was published by DfT on the 24th July 2013.