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The National Rail Trends (NRT) Portal provides access to up-to-date statistics held by the Office of Rail Regulation (ORR). Registration is free and simple, and provides access to all content and functionality of the NRT portal. Register now to create your own reports.
As part of our commitment to maintaining the quality of all our data we run a quality assurance process. This process has identified an issue with the London TravelWatch data used to produce the Complaints received by Passenger Focus or London TravelWatch table.
As data quality is critical, we will not be publishing the 2012-13 Q3 update to this table on Thursday 28th March. The rest of the complaints publications are not affected by this and will be published as scheduled on Thursday morning.
We are investigating this issue with our data supplier and we will publish an updated dataset as soon as possible. The table will not be available on the data portal until we have rectified the problem. We would like to apologise for any inconvenience this may cause.
For any further information, please contact the statistics Head of Profession, Jay Lindop at jay.lindop@orr.gsi.gov.uk or on 0207 282 3978.
Next scheduled reports to be added – 23rd May 2013:
Average Age of Rolling Stock (2012-13 Q4) (Source, DfT)
Freight Performance Measure (2012-13 Q4) (Source, Network Rail)
Public Performance Measure (2012-13 Q4) (Source, Network Rail)
(Please note that on day of publication, login may be required to see reports)
A schedule of when previous data was added to the NRT portal is also available
For the full range of scheduled publications, please consult the publication schedule
For information on the cookies used on the NRT portal please consult the privacy and cookies page.
