The National Rail Trends (NRT) Portal provides access to up-to-date statistics held by the Office of Rail and Road (ORR). Registration is free and simple, and provides access to all content and functionality of the NRT portal. Register now to create your own reports.

As part of our commitment to improving the quality of our statistics in line with requirements for National Statistics accreditation, we introduced themed statistical releases in 2013. These releases provide contextual commentary on statistics across a common topic (e.g. rail usage) and aid the user in the interpretation of the data. There are eight themed statistical releases; four are published  quarterly and four annually.  A Quality Report also accompanies each statistical release. Please contact us at rail.stats@orr.gsi.gov.uk for more information.

A summary of the key findings and next steps of the feedback survey on ORR statistical releases and quality reports is now available.

We also provide data on request where possible and these are published on the additional datasets webpage.

Changes to publications

For information on changes to previous publications go to further information.

For any further information, please contact the statistics Head of Profession, Lyndsey Melbourne at rail.stats@orr.gsi.gov.uk or ring 0207 282 3978.

Next scheduled reports to be added - 16/06/2016

  • Passenger rail service complaints 2015-16 Q4 - Complaints, appeals and National Rail Enquiries (NRE) . (Source: Association of Train Operating Companies, TOCs)
  • Disabled Person’s Railcard (DPRC) and assisted journeys data - 18 Oct 2015-31 Mar 2016 (Periods 8-13) (Source: ATOC)

(Please note that on day of publication, login may be required to see reports)

A schedule of when previous data was added to the NRT portal is also available

For the full range of scheduled publications, please consult the publication schedule

For information on the cookies used on the NRT portal please consult the privacy and cookies page.





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