TOC key statistics
Annual summary of key statistics for each passenger train operating company covering passenger usage, performance and complaints alongside reference data on number of employees, route kilometres operated and number of stations managed.
Data and reports that include previously published TOC key statistics can be found on the National Archives.
TOC key statistics
On 7th July 2020, we published 2019-20 data on:
- Table 2233 - Full-time equivalent (FTE) employees by operator
- Table 2243 - Stations managed by operator
Data from these tables are used in ORR's Annual Consumer Report
Due to changes in the content of our TOC key statistics, we were not able to produce our pdf factsheets in time for publication on 30th July 2020. The pdf factsheets were published in November 2020.
If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov.uk
Date published: 30 July 2020
Date next published: July 2021