ORR protects the interests of rail and road users. We are improving the safety, value, and performance of railways and roads, today and in the future.

TOC key statistics

Annual summary of key statistics for each passenger train operating company covering passenger usage, performance and complaints alongside reference data on number of employees, route kilometres operated and number of stations managed.

Data and reports that include previously published TOC key statistics can be found on the National Archives.

For information on any revisions, please see our Revisions log.

Our statistical practice is regulated by the Office for Statistics Regulation (OSR).

If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov.uk