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Passenger rail performance

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Quarterly and periodic (4-weekly) statistics on punctuality, reliability and causes of delay for passenger trains operating on the mainline network in Great Britain.

For details on how these statistics are compiled, please see our Passenger rail performance quality and methodology report and for information on any revisions, please see our Revisions Log.

Data and reports that include previous statistical releases on Passenger and freight rail performance can be found on the National Archives.

From the beginning of 2021-22, Table 3104 - Passenger trains planned by operator (periodic) and Table 3128 - Trains cancelled by operator (periodic) will not be updated. Equivalent data will continue to be published periodically in Table 3124, and quarterly in Table 3123.

If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov.uk

 

Latest statistical release

Passenger rail performance 2021-22 Q1
Passenger rail performance 2021-22 Q1

Date published: 16 Sep 2021
Date next published: 09 Dec 2021

Key results

  • For the On Time punctuality measure, the percentage of recorded station stops arrived at ‘on time’ (early or less than one minute after the scheduled time) in Great Britain was 78.0% in 2021-22 Quarter 1.
  • Using the Public Performance Measure (PPM), 92.6% of trains were punctual (early or less than 5/10 minutes after the scheduled arrival time) at their final destination in 2021-22 Quarter 1.
  • The proportion of trains classified as Cancellations in 2021-22 Quarter 1 was 2.3%. This measure is a weighted score which counts full cancellations as one and part cancellations as half.