Passenger rail performance
Quarterly and periodic (4-weekly) statistics on punctuality, reliability and causes of delay for passenger trains operating on the mainline network in Great Britain.
For details on how these statistics are compiled, please see our Passenger rail performance quality and methodology report and for information on any revisions, please see our Revisions Log.
Data and reports that include previous statistical releases on Passenger and freight rail performance can be found on the National Archives.
From the beginning of 2021-22, Table 3104 - Passenger trains planned by operator (periodic) and Table 3128 - Trains cancelled by operator (periodic) will not be updated. Equivalent data will continue to be published periodically in Table 3124, and quarterly in Table 3123.
If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov.uk
Latest statistical release
Passenger rail performance 2020-21 Q4
Date published: 20 May 2021
Date next published: 16 Sep 2021
Key results
- For the On Time punctuality measure, the percentage of recorded station stops arrived at ‘on time’ (early or less than one minute after the scheduled time) in Great Britain was 80.4% in 2020-21 Quarter 4.
- Using the Public Performance Measure (PPM), 92.9% of trains were punctual (early or less than 5/10 minutes after the scheduled arrival time) at their final destination in 2020-21 Quarter 4.
- The proportion of trains classified as Cancellations in 2020-21 Quarter 4 was 2.4%. This measure is a weighted score which counts full cancellations as one and part cancellations as half.
Previous statistical releases
Data tables
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Periodic
- Table 3114 - Public Performance Measure by operator and sector (periodic)
- Table 3124 - Trains planned and cancellations by operator and cause (periodic)
- Table 3138 - Train punctuality at recorded station stops by operator (periodic)
- Table 3144 - Average passenger lateness by operator and sector (periodic)
- Table 3157 - Days of severe disruption by sub-operator (periodic)
- Table 3167 - Disaggregated train punctuality and reliability performance by sub-operator (periodic)
- Table 3184 - Delay minutes by operator and cause (periodic)
- Table 3194 - Cancelled and Significantly Late by operator and sector (periodic)
- Table 3174 - Consistent Region Measure (Passenger) Performance by Region (periodic)
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Quarterly