Passenger rail performance

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Quarterly and periodic (4-weekly) statistics on punctuality, reliability and causes of delay for passenger trains operating on the mainline network in Great Britain.

Periodic operational data is supplied to us from Network Rail on a periodic (4-weekly) basis. These data are made available on our data portal as soon as the data are loaded and validated into our systems, this is typically 10 to 12 working days after the period ends. These data are included in Table 3114, Table 3124, Table 3138, Table 3144, Table 3157, Table 3167, Table 3184 and Table 3194.

For details on how these statistics are compiled, please see our Passenger rail performance quality and methodology report and for information on any revisions, please see our Revisions Log.

Data and reports that include previous statistical releases on Passenger and freight rail performance can be found on the National Archives.

If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov.uk


P*-coded cancellations

ORR has been working with rail industry parties to get a better understanding of resource availability shortage pre-cancellations, i.e. changes to train services caused by non-availability of staff or rolling stock that are included in a revised timetable, and therefore may not be appearing in operators’ cancellations scores.

Operators have been asked to provide ORR with the number of resource availability shortage “P*-coded” pre-cancellations, starting from railway period 11 (8 January 2023 to 4 February 2023). The ad hoc release and associated data table below presents data for both on the day cancellations and resource availability shortage “P*-coded” pre-cancellations by cause for each operator.


Latest statistical release

Passenger rail performance, October to December 2022
Passenger rail performance, October to December 2022

Date published: 02 Mar 2023
Date next published: 25 May 2023

Key results

  • For the On Time punctuality measure, the percentage of recorded station stops arrived at ‘on time’ (early or less than one minute after the scheduled time) in Great Britain was 62.3% in the latest quarter (October to December 2022).
  • Using the Public Performance Measure (PPM), 82.8% of trains were punctual (early or less than 5/10 minutes after the scheduled arrival time) at their final destination in the latest quarter.
  • The proportion of trains classified as Cancellations in the latest quarter was 4.5%. This measure is a weighted score which counts full cancellations as one and part cancellations as half.