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  • Busiest stations in Britain
    How many trains arrive on time
    How many people use the railway
    Complaints handling
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  Statistics
  • Compendia
    • Rail statistics compendium
      • Rail statistics compendium, April 2022 to March 2023
        Rail statistics compendium, April 2019 to March 2020
        Rail statistics compendium, April 2020 to March 2021
        Rail statistics compendium, April 2021 to March 2022
      TOC key statistics
      FOI and ad-hoc data requests
    Usage
    • Passenger rail usage
      • Table 1221 - Passenger journeys by sector
        Table 1222 - Passenger journeys by ticket type
        Table 1223 - Passenger journeys by operator
        Table 1231 - Passenger kilometres by sector
        Table 1232 - Passenger kilometres by ticket type
        Table 1233 - Passenger kilometres by operator
        Table 1211 - Passenger revenue by sector
        Table 1212 - Passenger revenue by ticket type
        Table 1210 - Revenue per passenger kilometres and per passenger journey
        Table 1243 - Passenger train kilometres by operator
        Table 1220 - Passenger journeys
        Table 1230 - Passenger kilometres
        Passenger rail usage, April to June 2020
        Passenger rail usage, July to September 2020
        Passenger rail usage, October to December 2020
        Passenger rail usage, January to March 2021
        Passenger rail usage, April to June 2021
        Passenger rail usage, July to September 2021
        Passenger rail usage, October to December 2021
        Passenger rail usage, January to March 2022
        Passenger rail usage, April to June 2022
        Table 1253 - Passenger vehicle kilometres by operator
        Passenger rail usage, July to September 2022
        Passenger rail usage, October to December 2022
        Passenger rail usage, January to March 2023
        Passenger rail usage, April to June 2023
        Passenger rail usage, July to September 2023
        Passenger rail usage, October to December 2023
      Freight rail usage and performance
      • Freight rail usage and performance, April to June 2021
        Freight rail usage and performance, July to September 2021
        Freight rail usage and performance, October to December 2021
        Freight rail usage and performance, January to March 2022
        Freight rail usage and performance, April to June 2022
        Freight rail usage and performance, July to September 2022
        Freight rail usage and performance, October to December 2022
        Freight rail usage and performance, January to March 2023
        Freight rail usage and performance, April to June 2023
        Freight rail usage and performance, July to September 2023
        Freight rail usage and performance, October to December 2023
        Table 1311 - Freight moved by Network Rail region (periodic)
        Table 1314 - Freight moved by commodity (periodic)
        Table 1324 - Freight Delivery Metric by Region (FDM-R)
        Table 1310 - Freight moved by commodity
        Table 1315 - Freight lifted
        Table 1320 - Freight Delivery Metric
        Table 1325 - Freight delay per 100 train kilometres
        Table 1333 - Freight train kilometres by operator
        Table 1343 - Freight vehicle kilometres by operator
        Table 1330 - Freight trains run
        Table 1340 - Rail freight impact on road haulage
        Table 1350 - Rail freight market share
        Freight rail usage and performance, January to March 2024
      Regional rail usage
      • Regional rail usage, April 2017 to March 2018
        Table 1510 - Regional passenger journeys between England, Scotland and Wales
        Table 1520 - Regional passenger journeys between and within Regions
        Table 1540 - Regional passenger journeys - East Midlands
        Table 1545 - Regional passenger journeys - East of England
        Table 1550 - Regional passenger journeys - London
        Table 1555 - Regional passenger journeys - North East
        Table 1560 - Regional passenger journeys - North West
        Table 1565 - Regional passenger journeys - Scotland
        Table 1570 - Regional passenger journeys - South East
        Table 1575 - Regional passenger journeys - South West
        Table 1580 - Regional passenger journeys - Wales
        Table 1585 - Regional passenger journeys - West Midlands
        Table 1590 - Regional passenger journeys - Yorkshire and the Humber
        Regional rail usage, April 2018 to March 2019
        Regional rail usage, April 2019 to March 2020
        Regional rail usage, April 2020 to March 2021
        Regional rail usage, April 2021 to March 2022
        Table 1595 - Passenger journeys between local authorities
        Regional rail usage, April 2022 to March 2023
      Estimates of station usage
    Passenger experience
    • Delay compensation claims
      • Delays compensation claims, rail periods 1 to 4 (1 April to 22 July 2023)
        Table 4410 - Delay compensation claims
        Delays compensation claims, rail period 1 to 4 (1 April 2021 to 24 July 2021)
        Delays compensation claims, rail period 5 to 7 (25 July 2021 to 16 October 2021)
        Delays compensation claims, rail periods 8 to 10 (17 October 2021 to 8 January 2022)
        Delays compensation claims, rail periods 11 to 13 (9 January 2022 to 31 March 2022)
        Delays compensation claims, rail periods 1 to 4 (1 April 2022 to 23 July 2022)
        Delays compensation claims, rail periods 5 to 7 (24 July 2022 to 15 October 2022)
        Delays compensation claims, rail periods 8 to 10 (16 October 2022 to 7 January 2023)
        Delays compensation claims, rail periods 11 to 13 (8 January to 31 March 2023)
        Delays compensation claims, rail periods 5 to 7 (23 July to 14 October 2023)
        Delays compensation claims fact sheet rail periods 8 to 10
      Disabled Persons Railcards
      • Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 1 to 4 (1 April 2023 to 22 July 2023)
        Table 4310 - Disabled persons railcards (DPRC) in circulation and issued
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 1 to 4 (1 April 2021 to 24 July 2021)
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 5 to 7 (25 July 2021 to 16 October 2021)
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 8 to 10 (17 October 2021 to 8 January 2022)
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 11 to 13 (9 January 2022 to 31 March 2022)
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 1 to 4 (1 April 2022 to 23 July 2022)
        Disabled Persons Railcards (DPRC) in circulation and issued, rail periods 5 to 7 (24 July 2022 to 15 October 2022)
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 8 to 10 (16 October 2022 to 7 January 2023)
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 11 to 13 (8 January 2023 to 31 March 2023)
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 5 to 7 (23 July 2023 to 14 October 2023)
        Disabled Persons Railcard (DPRC) in circulation and issued, rail periods 8 to 10 (15 October 2023 to 6 January 2024)
      Passenger rail service complaints
      • Table 4100 - Complaints closed by operator
        Table 4110 - Complaints per 100,000 journeys
        Table 4113 - Complaints per 100,000 journeys by operator
        Table 4130 - Complaints categories
        Table 4133 - Complaints categories by operator
        Table 4143 - Complaints by contact method and operator
        Table 4150 - Complaints responded to within 10, 20 and 30 working days
        Table 4153 - Complaints responded to within 10, 20 and 30 working days by operator
        Table 4160 - Appeals categories closed by Transport Focus and London TravelWatch
        Table 4163 - Appeals closed by Transport Focus and London TravelWatch by operator
        Table 4180 - National Rail Enquiries telephone service
        Passenger rail service complaints, April to June 2021
        Passenger rail service complaints, July to September 2021
        Passenger rail service complaints, October to December 2021
        Passenger rail service complaints, January to March 2022
        Passenger rail service complaints, April to June 2022
        Passenger rail service complaints, July to September 2022
        Passenger rail service complaints, October to December 2022
        Passenger rail service complaints, January to March 2023
        Passenger rail service complaints, April to June 2023
        Passenger rail service complaints, July to September 2023
        Passenger rail service complaints, October to December 2023
      Passenger assistance
      • Table 4210 - Passenger assists and bookings
        Table 4213 - Passenger assists by station operator
      Passenger satisfaction (complaints handling)
      • Table 4170 - Passenger satisfaction with complaints handling
        Table 4174 - Passenger satisfaction with complaints handling by operator
        Passenger satisfaction with complaints handling, April 2019 to March 2020
        Passenger satisfaction with complaints handling, April 2020 to March 2021
        Passenger satisfaction with complaints handling, April 2021 to March 2022
        Passenger satisfaction with complaints handling, April 2022 to March 2023
    Performance
    • Passenger rail performance
      • Passenger rail performance, April to June 2023
        Passenger rail performance, April to June 2021
        Passenger rail performance, July to September 2021
        Passenger rail performance, October to December 2021
        Passenger rail performance, January to March 2022
        Passenger rail performance, April to June 2022
        Passenger rail performance, July to September 2022
        Passenger rail performance, October to December 2022
        Passenger rail performance, January to March 2023
        Passenger rail performance, July to September 2023
        Passenger rail performance, October to December 2023
        Table 3114 - Public Performance Measure by operator and sector (periodic)
        Table 3121 - Passenger cancellations by Network Rail region (periodic)
        Table 3122 - Passenger cancellations by Network Rail route (periodic)
        Table 3124 - Trains planned and cancellations by operator and cause (periodic)
        Table 3131 - On time at recorded station stops by Network Rail region (periodic)
        Table 3132 - On time at recorded station stops by Network Rail route (periodic)
        Table 3138 - Train punctuality at recorded station stops by operator (periodic)
        Table 3144 - Average passenger lateness by operator and sector (periodic)
        Table 3157 - Days of severe disruption by sub-operator (periodic)
        Table 3167 - Disaggregated train punctuality and reliability performance by sub-operator (periodic)
        Table 3181 - Delay minutes per 1,000 train miles by Network Rail region (periodic)
        Table 3182 - Delay minutes per 1,000 train miles by Network Rail route (periodic)
        Table 3184 - Delay minutes by operator and cause (periodic)
        Table 3194 - Cancelled and Significantly Late by operator and sector (periodic)
        Table 3174 - Consistent Region Measure (Passenger) Performance by Region (periodic)
        Table 3103 - Historic passenger trains planned, PPM, and CaSL by operator
        Table 3113 - Public Performance Measure by operator and sector
        Table 3123 - Trains planned and cancellations by operator and cause
        Table 3133 - Train punctuality at recorded station stops by operator
        Passenger rail performance, January to March 2024
      P-coded cancellations
    Finance
    • Rail fares
      • Rail fares index, 2024
        Rail fares index, January 2018
        Rail fares index, January 2019
        Table 7182 - Average change in fares by ticket type
        Table 7180 - Average change in fares by regulated and unregulated tickets
        Rail fares index, January 2020
        Rail fares index, 2021
        Rail fares index, 2022
        Rail fares index, 2023
      Rail industry finance (UK)
      • Rail finance, April 2017 to March 2018
        Rail finance, April 2018 to March 2019
        Table 7210 – UK rail industry finances since 2015-16 by country and NR region
        Table 7214 – GB rail industry finances by country and NR region(latest year)
        Table 7215 – GB Rail Industry Finances by country And NR Region Normalised by Passenger Kilometres(latest year)
        Table 7216 – GB Rail Industry Finances since 2015-16 by country And NR Region
        Table 7223 – Franchised Passenger Train Operator Finances by Franchise(latest year)
        Table 7226 – Franchised Passenger Train Operator Finances since 2015-16 by Franchise
        Table 7233 – Non Franchised Passenger Train Operator Finances since 2015-16 by Operator
        Table 7243 – Freight Train Operator Finances since 2015-16 by Operator
        Table 7250 – High Speed 1 Finances
        Table 7260 – Northern Ireland Railways Finances
        Table 7265 - Core Valley Lines Finances
        Table 7270 - Government support to the rail industry
        Table 7271 – Government support to the rail industry by source and recipient
        Table 7290 - Private sector investment in the rail industry (excludes Network Rail investment)
        Table 7273 - Government subsidy by franchised passenger operator(up to 2018-19)
        Rail industry finance (UK), April 2019 to March 2020
        Rail industry finance (UK), April 2020 to March 2021
        Rail industry finance (UK), April 2021 to March 2022
        Table 7275 - Rolling stock leasing company finances
        Rail industry finance (UK), April 2022 to March 2023
    Health and safety
    • Rail safety
      • Table 5255 - Signals passed at danger (SPADs) on the mainline
        Table 5200 - All fatalities and injuries
        Table 5204 - Road rail interface fatalities
        Table 5206 - Passenger and public assault
        Table 5250 - Broken rails and buckled rails
        Table 5260 - Train accidents by severity
        Table 5265 - Train accidents with passenger or workforce fatalities
        Rail safety, April 2018 to March 2019
        Rail safety, April 2019 to March 2020
        Rail safety, April 2020 to March 2021
        Table 5270 - Trespasser fatalities and injuries
        Table 5275 - Suicide or suspected suicide fatalities and injuries
        Table 5210 - Workforce harm
        Table 5220 - Non-workforce harm by location of incident
        Table 5230 - Non-workforce harm by cause
        Rail safety, April 2021 to March 2022
        Rail safety, April 2022 to March 2023
      Occupational health
      • Table 5110 - Occupational Health disease cases
        Table 5123 - Occupational Health manual handling and shock or trauma incidents (lost time) by duty holder
        Table 5133 - Occupational Health manual handling and shock or trauma incidents (no lost time) by duty holder
        Occupational health, April 2020 to March 2021
        Occupational health, April 2021 to March 2022
        Occupational health, April 2022 to March 2023
      Common Safety Indicators
      • Common Safety Indicators, 2020
        Table 5300 - Common Safety Indicators
        Common Safety Indicators, 2021
        Common Safety Indicators, 2022
    Infrastructure and environment
    • Rail infrastructure and assets
      • Rail infrastructure, assets and environmental, April 2016 to March 2017
        Rail infrastructure, assets and environmental, April 2017 to March 2018
        Table 6313 - Average age of rolling stock by operator
        Table 6320 - Infrastructure on the mainline
        Table 6325 - Stations on the mainline
        Rail infrastructure and assets, April 2018 to March 2019
        Rail infrastructure and assets, April 2019 to March 2020
        Rail infrastructure and assets, April 2020 to March 2021
        Table 6329 - Station attributes for all mainline stations
        Table 6314 - Rolling stock vehicles by traction type and operator
        Rail infrastructure and assets, April 2021 to March 2022
        Rail infrastructure and assets, April 2022 to March 2023
      Rail environment
      • Table 6100 - Estimates of normalised passenger carbon dioxide equivalent (CO2e) emissions
        Table 6103 - Estimates of normalised passenger carbon dioxide equivalent (CO2e) emissions by operator
        Table 6105 - Estimates of passenger energy consumption and carbon dioxide equivalent (CO2e) emissions
        Table 6108 - Estimates of passenger energy consumption and carbon dioxide equivalent (CO2e) emissions by operator
        Table 6110 - Estimates of normalised freight carbon dioxide equivalent (CO2e) emissions
        Table 6113 - Estimates of normalised freight carbon dioxide equivalent (CO2e) emissions by operator
        Table 6115 - Estimates of freight energy consumption and carbon dioxide equivalent (CO2e) emissions
        Table 6118 - Estimates of freight energy consumption and carbon dioxide equivalent (CO2e) emissions by operator
        Rail environment, April 2018 to March 2019
        Rail environment, April 2019 to March 2020
        Rail environment, April 2020 to March 2021
        Rail environment, April 2021 to March 2022
        Rail environment, April 2022 to March 2023
      Asset condition
      • Table 6920 - Station stewardship measure
        Table 6910 - Light maintenance depot stewardship measure
    External links
    • Office of Rail and Road
      Other rail data
      Industry groups and operators
      Government
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