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  • Statistics
    • Compendia
      • Rail statistics compendium
        • Rail statistics compendium 2018-19
        • Rail statistics compendium 2019-20
      • TOC key statistics
      • FOI and ad-hoc data requests
    • Usage
      • Passenger rail usage
        • Table 1220 - Passenger journeys
        • Table 1221 - Passenger journeys by sector
        • Table 1222 - Passenger journeys by ticket type
        • Table 1223 - Passenger journeys by operator
        • Table 1230 - Passenger kilometres
        • Table 1231 - Passenger kilometres by sector
        • Table 1232 - Passenger kilometres by ticket type
        • Table 1233 - Passenger kilometres by operator
        • Passenger rail usage 2019-20 Q1
        • Table 1211 - Passenger revenue by sector
        • Table 1212 - Passenger revenue by ticket type
        • Table 1210 - Revenue per passenger kilometres and per passenger journey
        • Table 1243 - Passenger train kilometres by operator
        • Passenger rail usage 2019-20 Q2
        • Passenger rail usage 2019-20 Q3
        • Passenger rail usage 2019-20 Q4
        • Passenger rail usage 2020-21 Q1
        • Passenger rail usage 2020-21 Q2
        • Passenger rail usage 2020-21 Q3
      • Freight rail usage and performance
        • Table 1314 - Freight Moved by commodity (periodic)
        • Freight rail usage and performance 2019-20 Q4
        • Freight rail usage and performance 2020-21 Q1
        • Table 1350 - Rail freight market share
        • Table 1330 - Freight trains run
        • Table 1340 - Rail freight impact on road haulage
        • Table 1320 - Freight Delivery Metric
        • Table 1324 - Freight Delivery Metric by Region (FDM-R)
        • Table 1315 - Freight lifted
        • Table 1310 - Freight moved
        • Table 1325 - Freight delay per 100 train kilometres
        • Table 1333 - Freight train kilometres by operator
        • Freight rail usage and performance 2020-21 Q2
        • Freight rail usage and performance 2020-21 Q3
      • Regional rail usage
        • Regional rail usage 2017-18
        • Table 1510 - Regional passenger journeys between England, Scotland and Wales
        • Table 1520 - Regional passenger journeys between Regions
        • Table 1540 - Regional passenger journeys - East Midlands
        • Table 1545 - Regional passenger journeys - East of England
        • Table 1550 - Regional passenger journeys - London
        • Table 1555 - Regional passenger journeys - North East
        • Table 1560 - Regional passenger journeys - North West
        • Table 1565 - Regional passenger journeys - Scotland
        • Table 1570 - Regional passenger journeys - South East
        • Table 1575 - Regional passenger journeys - South West
        • Table 1580 - Regional passenger journeys - Wales
        • Table 1585 - Regional passenger journeys - West Midlands
        • Table 1590 - Regional passenger journeys - Yorkshire and the Humber
        • Regional rail usage 2018-19
        • Regional rail usage 2019-20
      • Estimates of station usage
    • Passenger experience
      • Delay compensation claims
        • Table 4410 - Delay compensation claims
        • Delays compensation claims fact sheet 2019-20 Q1
        • Delays compensation claims fact sheet 2019-20 Q2
        • Delays compensation claims fact sheet 2019-20 Q3
        • Delays compensation claims fact sheet 2019-20 Q4
        • Delays compensation claims fact sheet 2020-21 Q1
        • Delays compensation claims fact sheet 2020-21 Q2
        • Delays compensation claims fact sheet 2020-21 Q3
      • Disabled Persons Railcards
        • Disabled Persons Railcard (DPRC) in circulation and issued 2019-20
        • Disabled Persons Railcard (DPRC) in circulation and issued 2018-19
        • Disabled Persons Railcard (DPRC) in circulation and issued 2017-18
        • Table 4310 - Disabled persons railcards (DPRC) in circulation and issued
        • Disabled Persons Railcard (DPRC) in circulation and issued 2020-21 Periods 1-4
        • Disabled Persons Railcard (DPRC) in circulation and issued 2020-21 Periods 5-7
        • Disabled Persons Railcard (DPRC) in circulation and issued 2020-21 Periods 8-10
      • Passenger rail service complaints
        • Table 4100 - Complaints closed by operator
        • Table 4110 - Complaints per 100,000 journeys (not updated since 2019-20 Quarter 4 due to COVID-19)
        • Table 4113 - Complaints per 100,000 journeys by operator (not updated since 2019-20 Quarter 4 due to COVID-19)
        • Table 4123 - Praise per 100,000 journeys by operator
        • Table 4130 - Complaints categories
        • Table 4133 - Complaints categories by operator
        • Table 4143 - Complaints by contact method and operator
        • Table 4153 - Complaints responded to within 10 and 20 working days by operator
        • Table 4160 - Appeals categories closed by Transport Focus and London TravelWatch
        • Table 4163 - Appeals closed by Transport Focus and London TravelWatch by operator
        • Passenger rail service complaints 2019-20 Q1
        • Passenger rail service complaints 2019-20 Q2
        • Table 4170 - Passenger satisfaction with complaints handling
        • Table 4174 - Passenger satisfaction with complaints handling by operator
        • Table 4180 - National Rail Enquiries telephone service
        • Passenger rail service complaints 2019-20 Q3
        • Passenger rail service complaints 2019-20 Q4
        • Passenger rail service complaints 2020-21 Q1
        • Passenger rail service complaints 2020-21 Q2
        • Passenger rail service complaints 2020-21 Q3
      • Passenger assistance
        • Rail passenger assists 2019-20
        • Rail passenger assists 2018-19
        • Rail passenger assists 2017-18
        • Table 4210 - Passenger assists and bookings
        • Table 4213 - Passenger assists by station operator
        • Rail passenger assists 2020-21 Periods 1-4
        • Rail passenger assists 2020-21 Periods 5-7
        • Rail passenger assists 2020-21 Periods 8-10
    • Performance
      • Passenger rail performance
        • Table 3104 - Passenger trains planned by operator (periodic)
        • Table 3114 - Public Performance Measure by operator and sector (periodic)
        • Table 3124 - Train cancellations by operator and cause (periodic)
        • Table 3128 - Trains cancelled by operator (periodic)
        • Table 3138 - Train punctuality at recorded station stops by operator (periodic)
        • Table 3144 - Average passenger lateness by operator and sector (periodic)
        • Table 3157 - Days of severe disruption by sub-operator (periodic)
        • Table 3167 - Disaggregated train punctuality and reliability performance by sub-operator (periodic)
        • Table 3184 - Delay minutes by operator and cause (periodic)
        • Table 3194 - Cancelled and Significantly Late by operator and sector (periodic)
        • Table 3103 - Historic passenger trains planned, PPM, and CaSL by operator
        • Table 3113 - Public Performance Measure by operator and sector
        • Table 3123 - Train cancellations by operator and cause
        • Table 3133 - Train punctuality at recorded station stops by operator
        • Table 3174 - Consistent Region Measure (Passenger) Performance by Region (periodic)
        • Passenger rail performance 2019-20 Q1
        • Passenger rail performance 2019-20 Q2
        • Passenger rail performance 2019-20 Q3
        • Passenger rail performance 2019-20 Q4
        • Passenger rail performance 2020-21 Q1
        • Passenger rail performance 2020-21 Q2
        • Passenger rail performance 2020-21 Q3
    • Finance
      • Rail fares
        • Rail fares index (January 2018)
        • Rail fares index (January 2019)
        • Table 7182 - Average change in fares by ticket type
        • Table 7180 - Average change in fares by regulated and unregulated tickets
        • Rail fares index (January 2020)
      • Rail industry finance (UK)
        • Rail finance 2017-18
        • Rail finance 2018-19
        • Table 7210 – UK rail industry finances over five years by country and NR region
        • Table 7214 – GB rail industry finances by country and NR region
        • Table 7215 – GB rail industry finances by country and NR region normalised by passenger kilometres
        • Table 7216 – GB rail industry finances over five years by country and NR region
        • Table 7270 - Government support to the rail industry
        • Table 7271 – Government support to the rail industry by source and recipient
        • Table 7273 - Government subsidy per passenger kilometre by operator
        • Table 7223 – Franchised passenger train operator finances by franchise
        • Table 7226 – Franchised passenger train operator finances over five years by franchise
        • Table 7233 – Non-franchised passenger train operator finances over five years by operator
        • Table 7243 – Freight train operator finances over five years by operator
        • Table 7250 – High Speed 1 finances
        • Table 7260 – Northern Ireland Railways finances
        • Table 7290 - Private sector investment in the rail industry (excludes Network Rail investment)
        • Rail industry finance (UK) 2019-20
    • Health and safety
      • Rail safety
        • Rail safety statistics 2017-18
        • Table 5200 - All fatalities and injuries
        • Table 5204 - Road rail interface fatalities
        • Table 5206 - Passenger and public assault
        • Table 5210 - Workforce fatalities and injuries
        • Table 5220 - Public fatalities and injuries
        • Table 5230 - Passenger fatalities and injuries
        • Table 5240 - Road rail interface bridge strikes
        • Table 5244 - Road rail interface near miss and misuse incidents
        • Table 5245 - Road rail interface collision
        • Table 5250 - Broken rails and buckled rails
        • Table 5260 - Train accidents by severity
        • Table 5265 - Train accidents with passenger or workforce fatalities
        • Rail safety statistics 2018-19
        • Table 5255 - Signals passed at danger (SPADs) on the mainline
        • Rail safety statistics 2019-20
      • Occupational health
        • Occupational health 2018-19
        • Table 5110 - Occupational Health disease cases
        • Table 5123 - Occupational Health manual handling and shock/trauma incidents (lost time) by duty holder
        • Table 5133 - Occupational Health manual handling and shock/trauma incidents (no lost time) by duty holder
        • Occupational health 2019-20
    • Infrastructure and emissions
      • Rail infrastructure and assets
        • Rail infrastructure, assets and environmental 2016-17
        • Rail infrastructure, assets and environmental 2017-18
        • Table 6311 - Average age of rolling stock by sector
        • Table 6313 - Average age of rolling stock by operator
        • Table 6320 - Infrastructure on the mainline
        • Table 6325 - Stations on the mainline
        • Rail infrastructure and assets 2018-19
        • Rail infrastructure and assets 2019-20
      • Rail emissions
        • Table 6100 - Estimates of normalised passenger and freight carbon dioxide equivalent (CO2e) emissions
        • Table 6105 - Estimates of passenger and freight energy consumption and carbon dioxide equivalent (CO2e) emissions
        • Rail emissions 2018-19
        • Rail emissions 2019-20
      • Asset condition
        • Table 6920 - Station stewardship measure
        • Table 6910 - Light maintenance depot stewardship measure
    • External links
      • Office of Rail and Road
      • Other rail data
      • Industry groups and operators
      • Government
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