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Statistics
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Usage
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Passenger rail usage
- Table 1220 - Passenger journeys
- Table 1221 - Passenger journeys by sector
- Table 1222 - Passenger journeys by ticket type
- Table 1223 - Passenger journeys by operator
- Table 1230 - Passenger kilometres
- Table 1231 - Passenger kilometres by sector
- Table 1232 - Passenger kilometres by ticket type
- Table 1233 - Passenger kilometres by operator
- Passenger rail usage 2019-20 Q1
- Table 1211 - Passenger revenue by sector
- Table 1212 - Passenger revenue by ticket type
- Table 1210 - Revenue per passenger kilometres and per passenger journey
- Table 1243 - Passenger train kilometres by operator
- Passenger rail usage 2019-20 Q2
- Passenger rail usage 2019-20 Q3
- Passenger rail usage 2019-20 Q4
- Passenger rail usage 2020-21 Q1
- Passenger rail usage 2020-21 Q2
- Passenger rail usage 2020-21 Q3
- Passenger rail usage 2020-21 Q4
- Passenger rail usage 2021-22 Q1
- Passenger rail usage 2021-22 Q2
- Passenger rail usage October to December 2021
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Freight rail usage and performance
- Table 1314 - Freight Moved by commodity (periodic)
- Freight rail usage and performance 2019-20 Q4
- Freight rail usage and performance 2020-21 Q1
- Table 1350 - Rail freight market share
- Table 1330 - Freight trains run
- Table 1340 - Rail freight impact on road haulage
- Table 1320 - Freight Delivery Metric
- Table 1324 - Freight Delivery Metric by Region (FDM-R)
- Table 1315 - Freight lifted
- Table 1310 - Freight moved by commodity
- Table 1325 - Freight delay per 100 train kilometres
- Table 1333 - Freight train kilometres by operator
- Freight rail usage and performance 2020-21 Q2
- Freight rail usage and performance 2020-21 Q3
- Freight rail usage and performance 2020-21 Q4
- Freight rail usage and performance 2021-22 Q1
- Freight rail usage and performance 2021-22 Q2
- Freight rail usage and performance October to December 2021
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Regional rail usage
- Regional rail usage 2017-18
- Table 1510 - Regional passenger journeys between England, Scotland and Wales
- Table 1520 - Regional passenger journeys between Regions
- Table 1540 - Regional passenger journeys - East Midlands
- Table 1545 - Regional passenger journeys - East of England
- Table 1550 - Regional passenger journeys - London
- Table 1555 - Regional passenger journeys - North East
- Table 1560 - Regional passenger journeys - North West
- Table 1565 - Regional passenger journeys - Scotland
- Table 1570 - Regional passenger journeys - South East
- Table 1575 - Regional passenger journeys - South West
- Table 1580 - Regional passenger journeys - Wales
- Table 1585 - Regional passenger journeys - West Midlands
- Table 1590 - Regional passenger journeys - Yorkshire and the Humber
- Regional rail usage 2018-19
- Regional rail usage 2019-20
- Regional rail usage 2020-21
- Estimates of station usage
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Passenger rail usage
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Passenger experience
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Delay compensation claims
- Table 4410 - Delay compensation claims
- Delays compensation claims fact sheet 2019-20 Q1
- Delays compensation claims fact sheet 2019-20 Q2
- Delays compensation claims fact sheet 2019-20 Q3
- Delays compensation claims fact sheet 2019-20 Q4
- Delays compensation claims fact sheet 2020-21 Q1
- Delays compensation claims fact sheet 2020-21 Q2
- Delays compensation claims fact sheet 2020-21 Q3
- Delays compensation claims fact sheet 2020-21 Q4
- Delays compensation claims fact sheet 2021-22 Q1
- Delays compensation claims fact sheet 2021-22 Q2
- Delays compensation claims fact sheet rail periods 08 to 10
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Disabled Persons Railcards
- Disabled Persons Railcard (DPRC) in circulation and issued 2019-20
- Disabled Persons Railcard (DPRC) in circulation and issued 2018-19
- Disabled Persons Railcard (DPRC) in circulation and issued 2017-18
- Table 4310 - Disabled persons railcards (DPRC) in circulation and issued
- Disabled Persons Railcard (DPRC) in circulation and issued 2020-21 Periods 1-4
- Disabled Persons Railcard (DPRC) in circulation and issued 2020-21 Periods 5-7
- Disabled Persons Railcard (DPRC) in circulation and issued 2020-21 Periods 8-10
- Disabled Persons Railcard (DPRC) in circulation and issued 2020-21 Periods 11-13
- Disabled Persons Railcard (DPRC) in circulation and issued 2021-22 Periods 01-04
- Disabled Persons Railcard (DPRC) in circulation and issued 2021-22 Periods 05-07
- Disabled Persons Railcards (DPRC) in circulation and issued, rail periods 8 to 10 (17 October 2021 to 8 January 2022)
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Passenger rail service complaints
- Table 4100 - Complaints closed by operator
- Table 4110 - Complaints per 100,000 journeys
- Table 4113 - Complaints per 100,000 journeys by operator
- Table 4123 - Praise per 100,000 journeys by operator (not updated since 2019-20 Quarter 4 due to COVID-19)
- Table 4130 - Complaints categories
- Table 4133 - Complaints categories by operator
- Table 4143 - Complaints by contact method and operator
- Table 4150 - Complaints responded to within 10 and 20 working days
- Table 4153 - Complaints responded to within 10 and 20 working days by operator
- Table 4160 - Appeals categories closed by Transport Focus and London TravelWatch
- Table 4163 - Appeals closed by Transport Focus and London TravelWatch by operator
- Table 4180 - National Rail Enquiries telephone service
- Passenger rail service complaints 2019-20 Q1
- Passenger rail service complaints 2019-20 Q2
- Passenger rail service complaints 2019-20 Q3
- Passenger rail service complaints 2019-20 Q4
- Passenger rail service complaints 2020-21 Q1
- Passenger rail service complaints 2020-21 Q2
- Passenger rail service complaints 2020-21 Q3
- Passenger rail service complaints 2020-21 Q4
- Passenger rail service complaints 2021-22 Q1
- Passenger rail service complaints 2021-22 Q2
- Passenger rail service complaints October to December 2021
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Passenger assistance
- Rail passenger assists 2019-20
- Rail passenger assists 2018-19
- Rail passenger assists 2017-18
- Table 4210 - Passenger assists and bookings
- Table 4213 - Passenger assists by station operator
- Rail passenger assists 2020-21 Periods 1-4
- Rail passenger assists 2020-21 Periods 5-7
- Rail passenger assists 2020-21 Periods 8-10
- Rail passenger assists 2020-21 Periods 11-13
- Rail passenger assists 2021-22 Periods 01-04
- Rail passenger assists 2021-22 Periods 05-07
- Rail passenger assists, rail periods 8 to 10 (17 October 2021 to 8 January 2022)
- Passenger satisfaction (complaints handling)
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Delay compensation claims
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Performance
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Passenger rail performance
- Table 3114 - Public Performance Measure by operator and sector (periodic)
- Table 3124 - Trains planned and cancellations by operator and cause (periodic)
- Table 3138 - Train punctuality at recorded station stops by operator (periodic)
- Table 3144 - Average passenger lateness by operator and sector (periodic)
- Table 3157 - Days of severe disruption by sub-operator (periodic)
- Table 3167 - Disaggregated train punctuality and reliability performance by sub-operator (periodic)
- Table 3184 - Delay minutes by operator and cause (periodic)
- Table 3194 - Cancelled and Significantly Late by operator and sector (periodic)
- Table 3103 - Historic passenger trains planned, PPM, and CaSL by operator
- Table 3113 - Public Performance Measure by operator and sector
- Table 3123 - Trains planned and cancellations by operator and cause
- Table 3133 - Train punctuality at recorded station stops by operator
- Table 3174 - Consistent Region Measure (Passenger) Performance by Region (periodic)
- Passenger rail performance 2019-20 Q1
- Passenger rail performance 2019-20 Q2
- Passenger rail performance 2019-20 Q3
- Passenger rail performance 2019-20 Q4
- Passenger rail performance 2020-21 Q1
- Passenger rail performance 2020-21 Q2
- Passenger rail performance 2020-21 Q3
- Passenger rail performance 2020-21 Q4
- Passenger rail performance 2021-22 Q1
- Passenger rail performance 2021-22 Q2
- Passenger rail performance 2021-22 Q3
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Passenger rail performance
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Finance
- Rail fares
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Rail industry finance (UK)
- Rail finance 2017-18
- Rail finance 2018-19
- Table 7210 – UK rail industry finances since 2015-16 by country and NR region
- Table 7214 – GB rail industry finances by country and NR region(latest year)
- Table 7215 – GB Rail Industry Finances by country And NR Region Normalised by Passenger Kilometres(latest year)
- Table 7216 – GB Rail Industry Finances since 2015-16 by country And NR Region
- Table 7223 – Franchised Passenger Train Operator Finances by Franchise(latest year)
- Table 7226 – Franchised Passenger Train Operator Finances since 2015-16 by Franchise
- Table 7233 – Non Franchised Passenger Train Operator Finances since 2015-16 by Operator
- Table 7243 – Freight Train Operator Finances since 2015-16 by Operator
- Table 7250 – High Speed 1 Finances
- Table 7260 – Northern Ireland Railways Finances
- Table 7265 - Core Valley Lines Finances
- Table 7270 - Government support to the rail industry
- Table 7271 – Government support to the rail industry by source and recipient
- Table 7290 - Private sector investment in the rail industry (excludes Network Rail investment)
- Table 7273 - Government subsidy by franchised passenger operator(up to 2018-19)
- Rail industry finance (UK) 2019-20
- Rail industry finance (UK) 2020-21
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Health and safety
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Rail safety
- Rail safety statistics 2017-18
- Table 5200 - All fatalities and injuries
- Table 5204 - Road rail interface fatalities
- Table 5206 - Passenger and public assault
- Table 5210 - Workforce fatalities and injuries
- Table 5220 - Public fatalities and injuries
- Table 5230 - Passenger fatalities and injuries
- Table 5240 - Road rail interface bridge strikes
- Table 5244 - Road rail interface near miss and misuse incidents
- Table 5245 - Road rail interface collision
- Table 5250 - Broken rails and buckled rails
- Table 5260 - Train accidents by severity
- Table 5265 - Train accidents with passenger or workforce fatalities
- Rail safety statistics 2018-19
- Table 5255 - Signals passed at danger (SPADs) on the mainline
- Rail safety statistics 2019-20
- Rail safety statistics 2020-21
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Occupational health
- Occupational health 2018-19
- Table 5110 - Occupational Health disease cases
- Table 5123 - Occupational Health manual handling and shock/trauma incidents (lost time) by duty holder
- Table 5133 - Occupational Health manual handling and shock/trauma incidents (no lost time) by duty holder
- Occupational health 2019-20
- Occupational health 2020-21
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Rail safety
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Infrastructure and emissions
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Rail infrastructure and assets
- Rail infrastructure, assets and environmental 2016-17
- Rail infrastructure, assets and environmental 2017-18
- Table 6313 - Average age of rolling stock by operator
- Table 6320 - Infrastructure on the mainline
- Table 6325 - Stations on the mainline
- Rail infrastructure and assets 2018-19
- Rail infrastructure and assets 2019-20
- Rail infrastructure and assets 2020-21
- Table 6329- Station attributes for all mainline stations in Great Britain
- Rail emissions
- Asset condition
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Rail infrastructure and assets
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