We use cookies to improve your experience when viewing our site - feel free to read our cookie policy.

By continuing to use this site, you are condoning the use of these cookies.

ORR protects the interests of rail and road users. We are improving the safety, value, and performance of railways and roads, today and in the future.

Publication dates for statistics
Popular statistics
Busiest stations in Britain How many trains arrive on time How many people use the railway Complaints handling Workforce and non-workforce safety
Statistics
Compendia
Rail statistics compendium TOC key statistics FOI and ad-hoc data requests
Usage
Passenger rail usage Freight rail usage and performance Regional rail usage Estimates of station usage
Passenger experience
Delay compensation claims Disabled Persons Railcards Passenger rail service complaints Passenger assistance Passenger satisfaction (complaints handling)
Performance
Passenger rail performance P-coded cancellations
Finance
Rail fares Rail industry finance (UK)
Health and safety
Rail safety Occupational health Common Safety Indicators
Infrastructure and emissions
Rail infrastructure and assets Rail emissions Asset condition
External links
Office of Rail and Road Other rail data Industry groups and operators Government
RIDDOR
Submit new incident Previously submitted incidents
Contact us
Account
External login ORR login
ORR main site

External login

Already got an account?

Log in here

User name

Password

Enter your username, and we'll send you an email with a password reset link

User name

Want to register?

Fill out this form

Name

Email

Password

Confirm password

About this site

Privacy notice and cookies
Accessibility terms and conditions
Sitemap

About ORR

Freedom of information

Other data

ORR archived data

Contact

Complaints and general enquiries
Media enquiries