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Table 3124 - Trains planned and cancellations by operator (periodic)


time period national or operator number of trains planned number of trains part cancelled number of trains full cancelled cancellation number cancellations score by responsibility infrastructure and network management cancellations score by responsibility infrastructure owner external event cancellations score by responsibility train operator fault cancellations score by responsibility operator external event periodic cancellations percentage moving annual average cancellations percentage
Apr 2019 to Mar 2020 (Period 01) Great Britain 583459 8028 9126 13140.0 3775 2307 6422 636 2.25 [z]
Apr 2019 to Mar 2020 (Period 01) England and Wales 522478 7260 7258 10888.0 3202 2265 4826 595 2.08 [z]
Apr 2019 to Mar 2020 (Period 01) Scotland 60981 768 1868 2252.0 573 42 1596 42 3.69 [z]
Apr 2019 to Mar 2020 (Period 01) Avanti West Coast 7367 43 57 78.5 22 13 44 0 1.07 [z]
Apr 2019 to Mar 2020 (Period 01) c2c 9483 62 66 97.0 20 15 52 10 1.02 [z]
Apr 2019 to Mar 2020 (Period 01) Caledonian Sleeper 160 3 2 3.5 0 0 3 0 2.19 [z]
Apr 2019 to Mar 2020 (Period 01) Chiltern Railways 10407 43 58 79.5 2 37 40 1 0.76 [z]
Apr 2019 to Mar 2020 (Period 01) CrossCountry 7687 202 71 172.0 64 17 79 11 2.24 [z]
Apr 2019 to Mar 2020 (Period 01) East Midlands Railway 12077 80 86 126.0 11 39 73 3 1.04 [z]
Apr 2019 to Mar 2020 (Period 01) Elizabeth line 10653 63 80 111.5 51 11 48 1 1.05 [z]
Apr 2019 to Mar 2020 (Period 01) Grand Central 470 4 0 2.0 1 1 0 1 0.43 [z]
Apr 2019 to Mar 2020 (Period 01) Great Western Railway 40572 398 354 553.0 177 72 278 27 1.36 [z]
Apr 2019 to Mar 2020 (Period 01) Greater Anglia 32165 316 455 613.0 266 123 203 21 1.91 [z]
Apr 2019 to Mar 2020 (Period 01) Greater Thameslink Railway 97700 1809 2285 3189.5 1154 403 1473 159 3.26 [z]
Apr 2019 to Mar 2020 (Period 01) Heathrow Express 4049 3 46 47.5 14 0 33 0 1.17 [z]
Apr 2019 to Mar 2020 (Period 01) Hull Trains 353 1 7 7.5 3 0 4 0 2.12 [z]
Apr 2019 to Mar 2020 (Period 01) London North Eastern Railway 3984 42 66 87.0 41 15 31 1 2.18 [z]
Apr 2019 to Mar 2020 (Period 01) London Overground 37808 590 723 1018.0 348 142 460 69 2.69 [z]
Apr 2019 to Mar 2020 (Period 01) Merseyrail 15334 173 36 122.5 23 25 66 9 0.80 [z]
Apr 2019 to Mar 2020 (Period 01) Northern Trains 72346 792 914 1310.0 178 213 860 59 1.81 [z]
Apr 2019 to Mar 2020 (Period 01) ScotRail 60821 765 1866 2248.5 573 42 1592 42 3.70 [z]
Apr 2019 to Mar 2020 (Period 01) South Western Railway 44245 698 697 1046.0 149 462 338 96 2.36 [z]
Apr 2019 to Mar 2020 (Period 01) Southeastern 49061 736 575 943.0 229 340 284 90 1.92 [z]
Apr 2019 to Mar 2020 (Period 01) TfW Rail 24883 471 289 524.5 239 116 158 11 2.11 [z]
Apr 2019 to Mar 2020 (Period 01) TransPennine Express 8795 273 63 199.5 34 54 109 3 2.27 [z]
Apr 2019 to Mar 2020 (Period 01) West Midlands Trains 33039 461 330 560.5 177 168 193 23 1.70 [z]
Apr 2019 to Mar 2020 (Period 02) Great Britain 603769 9175 8578 13165.5 3204 2378 6830 753 2.18 [z]
Apr 2019 to Mar 2020 (Period 02) England and Wales 541154 8541 7297 11567.5 2931 2151 5777 708 2.14 [z]
Apr 2019 to Mar 2020 (Period 02) Scotland 62615 634 1281 1598.0 273 227 1054 45 2.55 [z]
Apr 2019 to Mar 2020 (Period 02) Avanti West Coast 7671 68 59 93.0 19 58 15 2 1.21 [z]
Apr 2019 to Mar 2020 (Period 02) c2c 9924 70 89 124.0 36 0 85 3 1.25 [z]
Apr 2019 to Mar 2020 (Period 02) Caledonian Sleeper 163 1 1 1.5 0 0 2 0 0.92 [z]
Apr 2019 to Mar 2020 (Period 02) Chiltern Railways 10697 65 73 105.5 24 12 65 5 0.99 [z]
Apr 2019 to Mar 2020 (Period 02) CrossCountry 7992 149 60 134.5 33 27 74 1 1.68 [z]
Apr 2019 to Mar 2020 (Period 02) East Midlands Railway 12316 69 65 99.5 33 13 50 4 0.81 [z]
Apr 2019 to Mar 2020 (Period 02) Elizabeth line 10959 40 117 137.0 16 35 58 28 1.25 [z]
Apr 2019 to Mar 2020 (Period 02) Grand Central 496 8 7 11.0 5 2 4 0 2.22 [z]
Apr 2019 to Mar 2020 (Period 02) Great Western Railway 41550 374 394 581.0 136 91 332 22 1.40 [z]
Apr 2019 to Mar 2020 (Period 02) Greater Anglia 33394 241 558 678.5 94 226 347 12 2.03 [z]
Apr 2019 to Mar 2020 (Period 02) Greater Thameslink Railway 103717 2066 2021 3054.0 609 500 1770 175 2.94 [z]
Apr 2019 to Mar 2020 (Period 02) Heathrow Express 4187 3 44 45.5 10 4 31 0 1.09 [z]
Apr 2019 to Mar 2020 (Period 02) Hull Trains 355 8 8 12.0 3 0 8 0 3.38 [z]
Apr 2019 to Mar 2020 (Period 02) London North Eastern Railway 4112 24 60 72.0 43 3 25 2 1.75 [z]
Apr 2019 to Mar 2020 (Period 02) London Overground 39363 781 762 1152.5 345 171 568 69 2.93 [z]
Apr 2019 to Mar 2020 (Period 02) Merseyrail 15801 227 33 146.5 30 24 70 23 0.93 [z]
Apr 2019 to Mar 2020 (Period 02) Northern Trains 73775 1017 1242 1750.5 461 176 1062 52 2.37 [z]
Apr 2019 to Mar 2020 (Period 02) ScotRail 62452 633 1280 1596.5 273 227 1052 45 2.56 [z]
Apr 2019 to Mar 2020 (Period 02) South Western Railway 46741 1137 639 1207.5 381 368 284 175 2.58 [z]
Apr 2019 to Mar 2020 (Period 02) Southeastern 49705 948 481 955.0 372 183 349 52 1.92 [z]
Apr 2019 to Mar 2020 (Period 02) TfW Rail 25680 294 134 281.0 72 24 168 18 1.09 [z]
Apr 2019 to Mar 2020 (Period 02) TransPennine Express 9090 401 140 340.5 124 70 134 12 3.75 [z]
Apr 2019 to Mar 2020 (Period 02) West Midlands Trains 33629 551 311 586.5 88 167 278 54 1.74 [z]
Apr 2019 to Mar 2020 (Period 03) Great Britain 605955 9969 11003 15987.5 4493 2832 8023 640 2.64 [z]
Apr 2019 to Mar 2020 (Period 03) England and Wales 543023 9289 9835 14479.5 3923 2743 7259 554 2.67 [z]
Apr 2019 to Mar 2020 (Period 03) Scotland 62932 680 1168 1508.0 569 89 763 86 2.40 [z]
Apr 2019 to Mar 2020 (Period 03) Avanti West Coast 7943 124 123 185.0 72 81 33 0 2.33 [z]
Apr 2019 to Mar 2020 (Period 03) c2c 9633 76 70 108.0 22 39 37 10 1.12 [z]
Apr 2019 to Mar 2020 (Period 03) Caledonian Sleeper 164 4 6 8.0 0 0 8 0 4.88 [z]
Apr 2019 to Mar 2020 (Period 03) Chiltern Railways 10790 67 68 101.5 40 1 60 1 0.94 [z]
Apr 2019 to Mar 2020 (Period 03) CrossCountry 7895 184 100 192.0 41 42 106 2 2.43 [z]
Apr 2019 to Mar 2020 (Period 03) East Midlands Railway 12052 159 123 202.5 72 60 69 2 1.68 [z]
Apr 2019 to Mar 2020 (Period 03) Elizabeth line 11161 53 131 157.5 73 46 32 6 1.41 [z]
Apr 2019 to Mar 2020 (Period 03) Grand Central 490 12 15 21.0 1 3 16 1 4.29 [z]
Apr 2019 to Mar 2020 (Period 03) Great Western Railway 42041 464 591 823.0 216 199 400 8 1.96 [z]
Apr 2019 to Mar 2020 (Period 03) Greater Anglia 33423 234 595 712.0 200 122 377 13 2.13 [z]
Apr 2019 to Mar 2020 (Period 03) Greater Thameslink Railway 106541 2325 3073 4235.5 1324 519 2291 102 3.98 [z]
Apr 2019 to Mar 2020 (Period 03) Heathrow Express 4185 4 79 81.0 27 29 25 0 1.94 [z]
Apr 2019 to Mar 2020 (Period 03) Hull Trains 336 12 11 17.0 1 3 13 0 5.06 [z]
Apr 2019 to Mar 2020 (Period 03) London North Eastern Railway 4052 80 86 126.0 25 44 52 5 3.11 [z]
Apr 2019 to Mar 2020 (Period 03) London Overground 39225 765 944 1326.5 307 130 791 98 3.38 [z]
Apr 2019 to Mar 2020 (Period 03) Merseyrail 16216 197 120 218.5 36 97 71 14 1.35 [z]
Apr 2019 to Mar 2020 (Period 03) Northern Trains 73950 1004 1599 2101.0 326 433 1277 65 2.84 [z]
Apr 2019 to Mar 2020 (Period 03) ScotRail 62768 676 1162 1500.0 569 89 755 86 2.39 [z]
Apr 2019 to Mar 2020 (Period 03) South Western Railway 44684 824 480 892.0 382 116 340 53 2.00 [z]
Apr 2019 to Mar 2020 (Period 03) Southeastern 49375 863 489 920.5 260 356 233 72 1.86 [z]
Apr 2019 to Mar 2020 (Period 03) TfW Rail 26564 341 244 414.5 106 149 147 13 1.56 [z]
Apr 2019 to Mar 2020 (Period 03) TransPennine Express 9063 358 248 427.0 86 112 217 12 4.71 [z]
Apr 2019 to Mar 2020 (Period 03) West Midlands Trains 33404 1143 646 1217.5 306 163 671 77 3.64 [z]
Apr 2019 to Mar 2020 (Period 04) Great Britain 609928 11677 12645 18483.5 6034 2984 8718 748 3.03 [z]
Apr 2019 to Mar 2020 (Period 04) England and Wales 547937 11000 11608 17108.0 5726 2693 7987 702 3.12 [z]
Apr 2019 to Mar 2020 (Period 04) Scotland 61991 677 1037 1375.5 308 291 731 46 2.22 [z]
Apr 2019 to Mar 2020 (Period 04) Avanti West Coast 8001 41 40 60.5 19 14 28 0 0.76 [z]
Apr 2019 to Mar 2020 (Period 04) c2c 9644 103 113 164.5 43 28 90 4 1.71 [z]
Apr 2019 to Mar 2020 (Period 04) Caledonian Sleeper 168 3 1 2.5 0 0 2 0 1.49 [z]
Apr 2019 to Mar 2020 (Period 04) Chiltern Railways 10964 86 183 226.0 131 1 93 2 2.06 [z]
Apr 2019 to Mar 2020 (Period 04) CrossCountry 7951 219 112 221.5 73 39 105 4 2.79 [z]
Apr 2019 to Mar 2020 (Period 04) East Midlands Railway 12151 124 136 198.0 29 99 60 9 1.63 [z]
Apr 2019 to Mar 2020 (Period 04) Elizabeth line 11296 119 215 274.5 137 39 80 19 2.43 [z]
Apr 2019 to Mar 2020 (Period 04) Grand Central 484 2 20 21.0 10 2 9 0 4.34 [z]
Apr 2019 to Mar 2020 (Period 04) Great Western Railway 41926 665 857 1189.5 290 231 640 28 2.84 [z]
Apr 2019 to Mar 2020 (Period 04) Greater Anglia 33719 359 670 849.5 262 185 315 87 2.52 [z]
Apr 2019 to Mar 2020 (Period 04) Greater Thameslink Railway 107888 2501 3348 4598.5 1864 481 2102 151 4.26 [z]
Apr 2019 to Mar 2020 (Period 04) Heathrow Express 4199 3 56 57.5 12 14 31 0 1.37 [z]
Apr 2019 to Mar 2020 (Period 04) Hull Trains 346 5 16 18.5 10 2 6 0 5.35 [z]
Apr 2019 to Mar 2020 (Period 04) London North Eastern Railway 4086 72 141 177.0 122 9 46 2 4.33 [z]
Apr 2019 to Mar 2020 (Period 04) London Overground 37774 915 1191 1648.5 702 145 746 55 4.36 [z]
Apr 2019 to Mar 2020 (Period 04) Merseyrail 16218 327 55 218.5 113 14 83 8 1.35 [z]
Apr 2019 to Mar 2020 (Period 04) Northern Trains 73827 1077 1396 1934.5 370 227 1294 44 2.62 [z]
Apr 2019 to Mar 2020 (Period 04) ScotRail 61823 674 1036 1373.0 308 291 729 46 2.22 [z]
Apr 2019 to Mar 2020 (Period 04) South Western Railway 48771 1408 1384 2088.0 448 749 752 139 4.28 [z]
Apr 2019 to Mar 2020 (Period 04) Southeastern 49606 985 498 990.5 495 198 231 66 2.00 [z]
Apr 2019 to Mar 2020 (Period 04) TfW Rail 26488 590 350 645.0 191 106 331 17 2.44 [z]
Apr 2019 to Mar 2020 (Period 04) TransPennine Express 9123 286 157 300.0 70 34 182 14 3.29 [z]
Apr 2019 to Mar 2020 (Period 04) West Midlands Trains 33475 1113 670 1226.5 335 76 761 54 3.66 [z]
Apr 2019 to Mar 2020 (Period 05) Great Britain 609240 14146 18043 25116.0 7226 4758 12319 813 4.12 [z]
Apr 2019 to Mar 2020 (Period 05) England and Wales 546873 13386 16788 23481.0 6862 4185 11646 789 4.29 [z]
Apr 2019 to Mar 2020 (Period 05) Scotland 62367 760 1255 1635.0 364 573 673 25 2.62 [z]
Apr 2019 to Mar 2020 (Period 05) Avanti West Coast 8084 238 346 465.0 301 81 80 3 5.75 [z]
Apr 2019 to Mar 2020 (Period 05) c2c 8721 157 86 164.5 53 69 39 3 1.89 [z]
Apr 2019 to Mar 2020 (Period 05) Caledonian Sleeper 169 3 3 4.5 0 2 2 0 2.66 [z]
Apr 2019 to Mar 2020 (Period 05) Chiltern Railways 10885 58 155 184.0 27 8 147 2 1.69 [z]
Apr 2019 to Mar 2020 (Period 05) CrossCountry 7812 341 151 321.5 73 74 169 7 4.12 [z]
Apr 2019 to Mar 2020 (Period 05) East Midlands Railway 11756 167 294 377.5 126 55 193 4 3.21 [z]
Apr 2019 to Mar 2020 (Period 05) Elizabeth line 11265 55 118 145.5 66 2 75 3 1.29 [z]
Apr 2019 to Mar 2020 (Period 05) Grand Central 482 12 32 38.0 10 2 27 0 7.88 [z]
Apr 2019 to Mar 2020 (Period 05) Great Western Railway 42009 566 873 1156.0 304 121 724 8 2.75 [z]
Apr 2019 to Mar 2020 (Period 05) Greater Anglia 33934 446 953 1176.0 411 239 506 20 3.47 [z]
Apr 2019 to Mar 2020 (Period 05) Greater Thameslink Railway 107211 2938 5972 7441.0 2165 1471 3564 240 6.94 [z]
Apr 2019 to Mar 2020 (Period 05) Heathrow Express 4205 5 53 55.5 9 0 46 0 1.32 [z]
Apr 2019 to Mar 2020 (Period 05) Hull Trains 330 10 30 35.0 7 1 26 0 10.61 [z]
Apr 2019 to Mar 2020 (Period 05) London North Eastern Railway 4067 82 166 207.0 92 10 102 3 5.09 [z]
Apr 2019 to Mar 2020 (Period 05) London Overground 39879 987 1184 1677.5 337 398 868 75 4.21 [z]
Apr 2019 to Mar 2020 (Period 05) Merseyrail 16209 242 109 230.0 64 57 94 15 1.42 [z]
Apr 2019 to Mar 2020 (Period 05) Northern Trains 73803 1666 2442 3275.0 474 583 2164 54 4.44 [z]
Apr 2019 to Mar 2020 (Period 05) ScotRail 62198 757 1252 1630.5 364 571 671 25 2.62 [z]
Apr 2019 to Mar 2020 (Period 05) South Western Railway 48581 1305 924 1576.5 366 347 786 78 3.25 [z]
Apr 2019 to Mar 2020 (Period 05) Southeastern 48625 1308 624 1278.0 544 261 290 182 2.63 [z]
Apr 2019 to Mar 2020 (Period 05) TfW Rail 26312 632 395 711.0 121 102 473 15 2.70 [z]
Apr 2019 to Mar 2020 (Period 05) TransPennine Express 9059 716 407 765.0 191 160 393 22 8.44 [z]
Apr 2019 to Mar 2020 (Period 05) West Midlands Trains 33644 1455 1474 2201.5 1121 143 883 55 6.54 [z]
Apr 2019 to Mar 2020 (Period 06) Great Britain 606975 10282 12307 17448.0 3915 2659 10274 600 2.87 [z]
Apr 2019 to Mar 2020 (Period 06) England and Wales 544710 9618 11395 16204.0 3722 2480 9468 534 2.97 [z]
Apr 2019 to Mar 2020 (Period 06) Scotland 62265 664 912 1244.0 193 178 806 67 2.00 [z]
Apr 2019 to Mar 2020 (Period 06) Avanti West Coast 7979 69 67 101.5 16 29 55 2 1.27 [z]
Apr 2019 to Mar 2020 (Period 06) c2c 9474 86 60 103.0 41 17 38 6 1.09 [z]
Apr 2019 to Mar 2020 (Period 06) Caledonian Sleeper 166 6 3 6.0 1 2 3 0 3.61 [z]
Apr 2019 to Mar 2020 (Period 06) Chiltern Railways 10849 48 73 97.0 5 5 84 3 0.89 [z]
Apr 2019 to Mar 2020 (Period 06) CrossCountry 7841 228 183 297.0 40 38 216 3 3.79 [z]
Apr 2019 to Mar 2020 (Period 06) East Midlands Railway 12361 72 78 114.0 14 3 93 3 0.92 [z]
Apr 2019 to Mar 2020 (Period 06) Elizabeth line 11214 48 133 157.0 53 44 52 8 1.40 [z]
Apr 2019 to Mar 2020 (Period 06) Grand Central 448 3 6 7.5 1 0 6 0 1.67 [z]
Apr 2019 to Mar 2020 (Period 06) Great Western Railway 41899 524 882 1144.0 181 60 882 21 2.73 [z]
Apr 2019 to Mar 2020 (Period 06) Greater Anglia 34081 409 1178 1382.5 496 258 606 23 4.06 [z]
Apr 2019 to Mar 2020 (Period 06) Greater Thameslink Railway 105847 2160 2942 4022.0 1283 733 1874 133 3.80 [z]
Apr 2019 to Mar 2020 (Period 06) Heathrow Express 4197 18 55 64.0 34 16 14 0 1.52 [z]
Apr 2019 to Mar 2020 (Period 06) Hull Trains 348 3 6 7.5 0 0 7 0 2.16 [z]
Apr 2019 to Mar 2020 (Period 06) London North Eastern Railway 4009 33 37 53.5 5 13 34 2 1.33 [z]
Apr 2019 to Mar 2020 (Period 06) London Overground 41349 891 941 1386.5 284 296 730 77 3.35 [z]
Apr 2019 to Mar 2020 (Period 06) Merseyrail 15309 130 56 121.0 16 20 75 10 0.79 [z]
Apr 2019 to Mar 2020 (Period 06) Northern Trains 73474 1330 2100 2765.0 344 207 2170 44 3.76 [z]
Apr 2019 to Mar 2020 (Period 06) ScotRail 62099 658 909 1238.0 193 176 802 67 1.99 [z]
Apr 2019 to Mar 2020 (Period 06) South Western Railway 45787 943 889 1360.5 207 409 700 44 2.97 [z]
Apr 2019 to Mar 2020 (Period 06) Southeastern 49245 760 357 737.0 277 91 290 79 1.50 [z]
Apr 2019 to Mar 2020 (Period 06) TfW Rail 26506 547 321 594.5 102 32 437 23 2.24 [z]
Apr 2019 to Mar 2020 (Period 06) TransPennine Express 9095 514 454 711.0 163 100 438 10 7.82 [z]
Apr 2019 to Mar 2020 (Period 06) West Midlands Trains 33398 802 577 978.0 159 109 668 42 2.93 [z]
Apr 2019 to Mar 2020 (Period 07) Great Britain 610101 12730 14207 20572.0 5878 2977 10754 963 3.37 [z]
Apr 2019 to Mar 2020 (Period 07) England and Wales 548649 12058 13204 19233.0 5536 2840 9950 908 3.51 [z]
Apr 2019 to Mar 2020 (Period 07) Scotland 61452 672 1003 1339.0 343 137 804 56 2.18 [z]
Apr 2019 to Mar 2020 (Period 07) Avanti West Coast 8088 83 118 159.5 25 88 46 2 1.97 [z]
Apr 2019 to Mar 2020 (Period 07) c2c 9675 98 78 127.0 49 18 54 5 1.31 [z]
Apr 2019 to Mar 2020 (Period 07) Caledonian Sleeper 143 0 1 1.0 0 0 1 0 0.70 [z]
Apr 2019 to Mar 2020 (Period 07) Chiltern Railways 10921 117 151 209.5 90 33 86 0 1.92 [z]
Apr 2019 to Mar 2020 (Period 07) CrossCountry 8062 257 160 288.5 101 37 139 12 3.58 [z]
Apr 2019 to Mar 2020 (Period 07) East Midlands Railway 12396 132 95 161.0 26 35 97 3 1.30 [z]
Apr 2019 to Mar 2020 (Period 07) Elizabeth line 11264 45 96 118.5 36 17 65 1 1.05 [z]
Apr 2019 to Mar 2020 (Period 07) Grand Central 496 8 2 6.0 0 4 3 0 1.21 [z]
Apr 2019 to Mar 2020 (Period 07) Great Western Railway 41838 466 461 694.0 155 77 425 36 1.66 [z]
Apr 2019 to Mar 2020 (Period 07) Greater Anglia 35211 293 839 985.5 192 190 530 73 2.80 [z]
Apr 2019 to Mar 2020 (Period 07) Greater Thameslink Railway 106952 3006 4401 5904.0 2276 761 2671 197 5.52 [z]
Apr 2019 to Mar 2020 (Period 07) Heathrow Express 4167 12 57 63.0 9 0 54 0 1.51 [z]
Apr 2019 to Mar 2020 (Period 07) Hull Trains 368 11 3 8.5 0 5 4 0 2.31 [z]
Apr 2019 to Mar 2020 (Period 07) London North Eastern Railway 4193 47 66 89.5 10 26 51 3 2.13 [z]
Apr 2019 to Mar 2020 (Period 07) London Overground 40455 871 1104 1539.5 614 261 590 75 3.81 [z]
Apr 2019 to Mar 2020 (Period 07) Merseyrail 15927 114 32 89.0 18 6 53 12 0.56 [z]
Apr 2019 to Mar 2020 (Period 07) Northern Trains 73394 1449 1918 2642.5 259 462 1861 60 3.60 [z]
Apr 2019 to Mar 2020 (Period 07) ScotRail 61309 672 1002 1338.0 343 137 803 56 2.18 [z]
Apr 2019 to Mar 2020 (Period 07) South Western Railway 47042 1440 842 1562.0 427 281 684 170 3.32 [z]
Apr 2019 to Mar 2020 (Period 07) Southeastern 49113 1074 706 1243.0 521 204 378 139 2.53 [z]
Apr 2019 to Mar 2020 (Period 07) TfW Rail 26413 636 422 740.0 175 109 434 23 2.80 [z]
Apr 2019 to Mar 2020 (Period 07) TransPennine Express 9086 443 230 451.5 81 42 314 14 4.97 [z]
Apr 2019 to Mar 2020 (Period 07) West Midlands Trains 33588 1456 1423 2151.0 473 184 1412 83 6.40 [z]
Apr 2019 to Mar 2020 (Period 08) Great Britain 611712 14476 16941 24179.1 6355 4931 11957 936 3.95 [z]
Apr 2019 to Mar 2020 (Period 08) England and Wales 549206 13590 15659 22454.1 5969 4728 10883 874 4.09 [z]
Apr 2019 to Mar 2020 (Period 08) Scotland 62506 886 1282 1725.0 387 203 1074 62 2.76 [z]
Apr 2019 to Mar 2020 (Period 08) Avanti West Coast 8126 173 372 458.5 191 172 94 2 5.64 [z]
Apr 2019 to Mar 2020 (Period 08) c2c 9842 142 134 205.0 17 147 25 14 2.08 [z]
Apr 2019 to Mar 2020 (Period 08) Caledonian Sleeper 168 7 1 4.5 2 0 3 0 2.68 [z]
Apr 2019 to Mar 2020 (Period 08) Chiltern Railways 11003 52 73 99.0 16 3 70 10 0.90 [z]
Apr 2019 to Mar 2020 (Period 08) CrossCountry 8081 381 256 446.5 87 144 191 25 5.53 [z]
Apr 2019 to Mar 2020 (Period 08) East Midlands Railway 12586 198 223 322.0 79 124 116 3 2.56 [z]
Apr 2019 to Mar 2020 (Period 08) Elizabeth line 11188 73 192 228.5 66 45 85 32 2.04 [z]
Apr 2019 to Mar 2020 (Period 08) Grand Central 473 9 15 19.5 1 9 9 0 4.12 [z]
Apr 2019 to Mar 2020 (Period 08) Great Western Railway 41606 593 732 1028.5 175 231 606 16 2.47 [z]
Apr 2019 to Mar 2020 (Period 08) Greater Anglia 35458 401 1175 1375.5 438 272 612 53 3.88 [z]
Apr 2019 to Mar 2020 (Period 08) Greater Thameslink Railway 106342 2829 2945 4359.5 1580 795 1738 247 4.10 [z]
Apr 2019 to Mar 2020 (Period 08) Heathrow Express 4042 13 152 158.5 24 63 71 0 3.92 [z]
Apr 2019 to Mar 2020 (Period 08) Hull Trains 355 18 21 30.0 1 10 19 0 8.45 [z]
Apr 2019 to Mar 2020 (Period 08) London North Eastern Railway 4021 99 188 237.5 4 136 98 1 5.91 [z]
Apr 2019 to Mar 2020 (Period 08) London Overground 41784 964 863 1345.1 554 230 486 75 3.22 [z]
Apr 2019 to Mar 2020 (Period 08) Merseyrail 15854 170 93 178.0 17 92 60 8 1.12 [z]
Apr 2019 to Mar 2020 (Period 08) Northern Trains 72901 1872 3208 4144.0 466 931 2676 71 5.68 [z]
Apr 2019 to Mar 2020 (Period 08) ScotRail 62338 879 1281 1720.5 385 203 1071 62 2.76 [z]
Apr 2019 to Mar 2020 (Period 08) South Western Railway 47487 1418 1234 1943.0 712 353 765 114 4.09 [z]
Apr 2019 to Mar 2020 (Period 08) Southeastern 49029 1015 520 1027.5 277 171 478 102 2.10 [z]
Apr 2019 to Mar 2020 (Period 08) TfW Rail 26315 823 683 1094.5 116 315 638 25 4.16 [z]
Apr 2019 to Mar 2020 (Period 08) TransPennine Express 9097 588 506 800.0 50 184 563 2 8.79 [z]
Apr 2019 to Mar 2020 (Period 08) West Midlands Trains 33616 1759 2074 2953.5 1096 300 1484 74 8.79 [z]
Apr 2019 to Mar 2020 (Period 09) Great Britain 606614 16474 16558 24795.0 7168 3087 12826 1715 4.09 [z]
Apr 2019 to Mar 2020 (Period 09) England and Wales 544153 15467 15410 23143.5 6712 2879 11966 1587 4.25 [z]
Apr 2019 to Mar 2020 (Period 09) Scotland 62461 1007 1148 1651.5 456 208 860 128 2.64 [z]
Apr 2019 to Mar 2020 (Period 09) Avanti West Coast 8135 154 104 181.0 101 14 60 7 2.22 [z]
Apr 2019 to Mar 2020 (Period 09) c2c 9870 285 232 374.5 281 8 76 8 3.79 [z]
Apr 2019 to Mar 2020 (Period 09) Caledonian Sleeper 167 5 8 10.5 7 1 3 0 6.29 [z]
Apr 2019 to Mar 2020 (Period 09) Chiltern Railways 10891 140 139 209.0 77 22 98 12 1.92 [z]
Apr 2019 to Mar 2020 (Period 09) CrossCountry 8062 314 207 364.0 82 118 144 21 4.52 [z]
Apr 2019 to Mar 2020 (Period 09) East Midlands Railway 12520 174 195 282.0 60 100 115 7 2.25 [z]
Apr 2019 to Mar 2020 (Period 09) Elizabeth line 11250 89 99 143.5 56 29 38 21 1.28 [z]
Apr 2019 to Mar 2020 (Period 09) Grand Central 473 11 9 14.5 10 0 5 0 3.07 [z]
Apr 2019 to Mar 2020 (Period 09) Great Western Railway 41907 702 868 1219.0 265 219 709 25 2.91 [z]
Apr 2019 to Mar 2020 (Period 09) Greater Anglia 35663 371 965 1150.5 248 93 679 132 3.23 [z]
Apr 2019 to Mar 2020 (Period 09) Greater Thameslink Railway 106692 3010 3119 4624.0 1274 789 2010 551 4.33 [z]
Apr 2019 to Mar 2020 (Period 09) Heathrow Express 4178 0 79 79.0 24 0 55 0 1.89 [z]
Apr 2019 to Mar 2020 (Period 09) Hull Trains 367 2 2 3.0 1 1 1 0 0.82 [z]
Apr 2019 to Mar 2020 (Period 09) London North Eastern Railway 4023 68 79 113.0 36 12 64 1 2.81 [z]
Apr 2019 to Mar 2020 (Period 09) London Overground 41183 1329 840 1504.5 506 166 652 180 3.65 [z]
Apr 2019 to Mar 2020 (Period 09) Merseyrail 15992 121 33 93.5 33 11 38 12 0.58 [z]
Apr 2019 to Mar 2020 (Period 09) Northern Trains 73157 2033 3517 4533.5 602 454 3406 71 6.20 [z]
Apr 2019 to Mar 2020 (Period 09) ScotRail 62294 1002 1140 1641.0 449 207 857 128 2.63 [z]
Apr 2019 to Mar 2020 (Period 09) South Western Railway 43681 1594 1394 2191.0 1371 220 532 68 5.02 [z]
Apr 2019 to Mar 2020 (Period 09) Southeastern 49172 1827 865 1778.5 790 156 519 314 3.62 [z]
Apr 2019 to Mar 2020 (Period 09) TfW Rail 26027 821 390 800.5 142 88 537 33 3.08 [z]
Apr 2019 to Mar 2020 (Period 09) TransPennine Express 9044 882 819 1260.0 324 72 851 13 13.93 [z]
Apr 2019 to Mar 2020 (Period 09) West Midlands Trains 31866 1540 1455 2225.0 430 305 1377 113 6.98 [z]
Apr 2019 to Mar 2020 (Period 10) Great Britain 529492 12770 18510 24895.0 5065 4638 14260 932 4.70 [z]
Apr 2019 to Mar 2020 (Period 10) England and Wales 475343 12038 17533 23552.0 4753 4240 13678 881 4.95 [z]
Apr 2019 to Mar 2020 (Period 10) Scotland 54149 732 977 1343.0 312 398 582 51 2.48 [z]
Apr 2019 to Mar 2020 (Period 10) Avanti West Coast 7401 60 50 80.0 25 10 43 2 1.08 [z]
Apr 2019 to Mar 2020 (Period 10) c2c 8438 136 79 147.0 22 86 33 5 1.74 [z]
Apr 2019 to Mar 2020 (Period 10) Caledonian Sleeper 129 1 0 0.5 0 0 1 0 0.39 [z]
Apr 2019 to Mar 2020 (Period 10) Chiltern Railways 9663 66 70 103.0 38 0 65 0 1.07 [z]
Apr 2019 to Mar 2020 (Period 10) CrossCountry 7169 308 237 391.0 72 42 246 31 5.45 [z]
Apr 2019 to Mar 2020 (Period 10) East Midlands Railway 11302 177 169 257.5 42 35 160 21 2.28 [z]
Apr 2019 to Mar 2020 (Period 10) Elizabeth line 10948 89 141 185.5 73 8 99 5 1.69 [z]
Apr 2019 to Mar 2020 (Period 10) Grand Central 408 6 10 13.0 1 2 11 0 3.19 [z]
Apr 2019 to Mar 2020 (Period 10) Great Western Railway 36928 700 1280 1630.0 274 544 757 54 4.41 [z]
Apr 2019 to Mar 2020 (Period 10) Greater Anglia 30190 275 911 1048.5 419 252 346 31 3.47 [z]
Apr 2019 to Mar 2020 (Period 10) Greater Thameslink Railway 93962 2714 3987 5344.0 785 1999 2278 282 5.69 [z]
Apr 2019 to Mar 2020 (Period 10) Heathrow Express 4327 8 93 97.0 26 2 69 0 2.24 [z]
Apr 2019 to Mar 2020 (Period 10) Hull Trains 333 4 0 2.0 1 0 1 0 0.60 [z]
Apr 2019 to Mar 2020 (Period 10) London North Eastern Railway 3801 67 75 108.5 16 39 49 5 2.85 [z]
Apr 2019 to Mar 2020 (Period 10) London Overground 39542 1006 1354 1857.0 898 304 577 78 4.70 [z]
Apr 2019 to Mar 2020 (Period 10) Merseyrail 14489 191 135 230.5 86 71 56 18 1.59 [z]
Apr 2019 to Mar 2020 (Period 10) Northern Trains 65365 1781 3858 4748.5 626 112 3889 122 7.26 [z]
Apr 2019 to Mar 2020 (Period 10) ScotRail 54020 731 977 1342.5 312 398 582 51 2.49 [z]
Apr 2019 to Mar 2020 (Period 10) South Western Railway 24994 609 751 1055.5 553 197 282 23 4.22 [z]
Apr 2019 to Mar 2020 (Period 10) Southeastern 43855 1246 715 1338.0 375 348 527 88 3.05 [z]
Apr 2019 to Mar 2020 (Period 10) TfW Rail 23272 633 462 778.5 50 59 622 46 3.35 [z]
Apr 2019 to Mar 2020 (Period 10) TransPennine Express 8430 730 1360 1725.0 88 21 1610 6 20.46 [z]
Apr 2019 to Mar 2020 (Period 10) West Midlands Trains 30526 1232 1796 2412.0 284 106 1959 62 7.90 [z]
Apr 2019 to Mar 2020 (Period 11) Great Britain 612230 13023 11910 18421.5 6681 2863 7965 912 3.01 [z]
Apr 2019 to Mar 2020 (Period 11) England and Wales 549384 12350 10862 17037.0 6225 2542 7404 865 3.10 [z]
Apr 2019 to Mar 2020 (Period 11) Scotland 62846 673 1048 1384.5 456 320 561 47 2.20 [z]
Apr 2019 to Mar 2020 (Period 11) Avanti West Coast 8044 121 78 138.5 50 41 43 5 1.72 [z]
Apr 2019 to Mar 2020 (Period 11) c2c 9613 61 35 65.5 3 10 45 7 0.68 [z]
Apr 2019 to Mar 2020 (Period 11) Caledonian Sleeper 168 4 4 6.0 2 1 3 0 3.57 [z]
Apr 2019 to Mar 2020 (Period 11) Chiltern Railways 10617 77 146 184.5 23 75 75 12 1.74 [z]
Apr 2019 to Mar 2020 (Period 11) CrossCountry 7899 253 122 248.5 121 63 56 8 3.15 [z]
Apr 2019 to Mar 2020 (Period 11) East Midlands Railway 12694 83 103 144.5 40 11 87 6 1.14 [z]
Apr 2019 to Mar 2020 (Period 11) Elizabeth line 13450 93 141 187.5 110 9 65 4 1.39 [z]
Apr 2019 to Mar 2020 (Period 11) Grand Central 420 2 10 11.0 0 1 10 0 2.62 [z]
Apr 2019 to Mar 2020 (Period 11) Great Western Railway 42481 571 510 795.5 213 141 409 34 1.87 [z]
Apr 2019 to Mar 2020 (Period 11) Greater Anglia 34313 531 1316 1581.5 473 226 660 222 4.61 [z]
Apr 2019 to Mar 2020 (Period 11) Greater Thameslink Railway 105204 2794 2439 3836.0 1730 574 1363 169 3.65 [z]
Apr 2019 to Mar 2020 (Period 11) Heathrow Express 4201 2 76 77.0 23 0 51 2 1.83 [z]
Apr 2019 to Mar 2020 (Period 11) Hull Trains 337 2 3 4.0 0 0 3 1 1.19 [z]
Apr 2019 to Mar 2020 (Period 11) London North Eastern Railway 4024 68 48 82.0 18 14 50 0 2.04 [z]
Apr 2019 to Mar 2020 (Period 11) London Overground 41997 1466 1244 1977.0 939 207 731 100 4.71 [z]
Apr 2019 to Mar 2020 (Period 11) Merseyrail 15634 149 45 119.5 50 12 47 11 0.76 [z]
Apr 2019 to Mar 2020 (Period 11) Northern Trains 72886 1421 1788 2498.5 414 313 1698 74 3.43 [z]
Apr 2019 to Mar 2020 (Period 11) ScotRail 62678 669 1044 1378.5 454 320 558 47 2.20 [z]
Apr 2019 to Mar 2020 (Period 11) South Western Railway 46096 1595 1287 2084.5 1162 324 564 35 4.52 [z]
Apr 2019 to Mar 2020 (Period 11) Southeastern 49267 1212 520 1126.0 466 265 285 110 2.29 [z]
Apr 2019 to Mar 2020 (Period 11) TfW Rail 27080 649 230 554.5 111 110 311 22 2.05 [z]
Apr 2019 to Mar 2020 (Period 11) TransPennine Express 8816 465 279 511.5 109 34 363 5 5.80 [z]
Apr 2019 to Mar 2020 (Period 11) West Midlands Trains 34311 735 442 809.5 171 113 487 39 2.36 [z]
Apr 2019 to Mar 2020 (Period 12) Great Britain 610403 15649 18141 25965.5 6489 8857 9560 1060 4.25 [z]
Apr 2019 to Mar 2020 (Period 12) England and Wales 547059 14616 16798 24106.0 6242 7836 9107 921 4.41 [z]
Apr 2019 to Mar 2020 (Period 12) Scotland 63344 1033 1343 1859.5 247 1021 453 138 2.94 [z]
Apr 2019 to Mar 2020 (Period 12) Avanti West Coast 8067 164 234 316.0 43 216 46 11 3.92 [z]
Apr 2019 to Mar 2020 (Period 12) c2c 9763 98 102 151.0 24 91 32 4 1.55 [z]
Apr 2019 to Mar 2020 (Period 12) Caledonian Sleeper 171 6 11 14.0 0 11 3 0 8.19 [z]
Apr 2019 to Mar 2020 (Period 12) Chiltern Railways 10781 130 177 242.0 45 52 112 33 2.24 [z]
Apr 2019 to Mar 2020 (Period 12) CrossCountry 7762 336 181 349.0 61 211 72 5 4.50 [z]
Apr 2019 to Mar 2020 (Period 12) East Midlands Railway 12670 190 216 311.0 93 125 91 2 2.45 [z]
Apr 2019 to Mar 2020 (Period 12) Elizabeth line 12975 104 247 299.0 120 125 49 4 2.30 [z]
Apr 2019 to Mar 2020 (Period 12) Grand Central 441 14 12 19.0 2 2 14 2 4.31 [z]
Apr 2019 to Mar 2020 (Period 12) Great Western Railway 41894 892 1382 1828.0 504 832 478 14 4.36 [z]
Apr 2019 to Mar 2020 (Period 12) Greater Anglia 33108 557 1347 1625.5 273 668 616 69 4.91 [z]
Apr 2019 to Mar 2020 (Period 12) Greater Thameslink Railway 104798 2978 3231 4720.0 1614 1026 1735 345 4.50 [z]
Apr 2019 to Mar 2020 (Period 12) Heathrow Express 4135 3 203 204.5 78 103 23 1 4.95 [z]
Apr 2019 to Mar 2020 (Period 12) Hull Trains 357 8 1 5.0 2 1 1 2 1.40 [z]
Apr 2019 to Mar 2020 (Period 12) London North Eastern Railway 4125 98 75 124.0 22 16 81 5 3.01 [z]
Apr 2019 to Mar 2020 (Period 12) London Overground 40787 1466 1114 1847.0 823 155 783 86 4.53 [z]
Apr 2019 to Mar 2020 (Period 12) Merseyrail 16067 199 106 205.5 75 58 59 13 1.28 [z]
Apr 2019 to Mar 2020 (Period 12) Northern Trains 73043 1750 3011 3886.0 426 1069 2324 67 5.32 [z]
Apr 2019 to Mar 2020 (Period 12) ScotRail 63173 1027 1332 1845.5 247 1010 450 138 2.92 [z]
Apr 2019 to Mar 2020 (Period 12) South Western Railway 47471 1108 1362 1916.0 631 592 632 61 4.04 [z]
Apr 2019 to Mar 2020 (Period 12) Southeastern 48573 1730 1098 1963.0 834 675 335 119 4.04 [z]
Apr 2019 to Mar 2020 (Period 12) TfW Rail 26525 969 1088 1572.5 93 1079 388 12 5.93 [z]
Apr 2019 to Mar 2020 (Period 12) TransPennine Express 9491 791 588 983.5 171 201 609 2 10.36 [z]
Apr 2019 to Mar 2020 (Period 12) West Midlands Trains 34226 1031 1023 1538.5 307 538 628 66 4.50 [z]
Apr 2019 to Mar 2020 (Period 13) Great Britain 594078 11897 17344 23292.5 5908 3996 11425 1963 3.92 3.41
Apr 2019 to Mar 2020 (Period 13) England and Wales 535341 11383 16595 22286.5 5563 3878 10926 1919 4.16 3.51
Apr 2019 to Mar 2020 (Period 13) Scotland 58737 514 749 1006.0 345 119 499 43 1.71 2.49
Apr 2019 to Mar 2020 (Period 13) Avanti West Coast 7630 200 580 680.0 383 164 132 1 8.91 2.92
Apr 2019 to Mar 2020 (Period 13) c2c 9206 75 41 78.5 12 17 30 19 0.85 1.55
Apr 2019 to Mar 2020 (Period 13) Caledonian Sleeper 155 4 5 7.0 2 0 5 0 4.52 3.32
Apr 2019 to Mar 2020 (Period 13) Chiltern Railways 10186 44 50 72.0 10 14 47 2 0.71 1.38
Apr 2019 to Mar 2020 (Period 13) CrossCountry 7623 246 77 200.0 44 54 84 18 2.62 3.56
Apr 2019 to Mar 2020 (Period 13) East Midlands Railway 12220 110 104 159.0 20 55 82 2 1.30 1.73
Apr 2019 to Mar 2020 (Period 13) Elizabeth line 12795 124 171 233.0 85 27 107 15 1.82 1.58
Apr 2019 to Mar 2020 (Period 13) Grand Central 415 7 13 16.5 0 5 12 0 3.98 3.34
Apr 2019 to Mar 2020 (Period 13) Great Western Railway 40055 511 739 994.5 224 190 563 17 2.48 2.54
Apr 2019 to Mar 2020 (Period 13) Greater Anglia 33953 426 586 799.0 412 112 243 31 2.35 3.19
Apr 2019 to Mar 2020 (Period 13) Greater Thameslink Railway 105703 2773 4006 5392.5 904 1714 2573 201 5.10 4.47
Apr 2019 to Mar 2020 (Period 13) Heathrow Express 3900 2 72 73.0 11 12 48 2 1.87 2.04
Apr 2019 to Mar 2020 (Period 13) Hull Trains 278 7 2 5.5 0 5 1 0 1.98 3.48
Apr 2019 to Mar 2020 (Period 13) London North Eastern Railway 4151 105 68 120.5 12 19 67 23 2.90 3.03
Apr 2019 to Mar 2020 (Period 13) London Overground 40798 988 1047 1541.0 561 97 774 108 3.78 3.80
Apr 2019 to Mar 2020 (Period 13) Merseyrail 14779 108 71 125.0 33 25 40 28 0.85 1.03
Apr 2019 to Mar 2020 (Period 13) Northern Trains 67437 1011 2401 2906.5 205 173 1288 1241 4.31 4.10
Apr 2019 to Mar 2020 (Period 13) ScotRail 58582 510 744 999.0 343 119 494 43 1.71 2.49
Apr 2019 to Mar 2020 (Period 13) South Western Railway 46881 1365 2454 3136.5 1493 193 1410 40 6.69 3.79
Apr 2019 to Mar 2020 (Period 13) Southeastern 48972 1032 659 1175.0 306 396 393 80 2.40 2.44
Apr 2019 to Mar 2020 (Period 13) TfW Rail 26206 524 424 686.0 140 147 382 17 2.62 2.78
Apr 2019 to Mar 2020 (Period 13) TransPennine Express 8532 389 459 653.5 59 78 507 10 7.66 7.82
Apr 2019 to Mar 2020 (Period 13) West Midlands Trains 33621 1336 2571 3239.0 648 381 2144 66 9.63 5.11
Apr 2020 to Mar 2021 (Period 01) Great Britain 387594 2230 2381 3496.0 1084 511 1745 156 0.90 3.37
Apr 2020 to Mar 2021 (Period 01) England and Wales 354830 2078 2232 3271.0 996 504 1623 149 0.92 3.48
Apr 2020 to Mar 2021 (Period 01) Scotland 32764 152 149 225.0 88 7 122 8 0.69 2.32
Apr 2020 to Mar 2021 (Period 01) Avanti West Coast 4628 50 71 96.0 28 33 36 0 2.07 3.02
Apr 2020 to Mar 2021 (Period 01) c2c 4825 13 13 19.5 3 2 9 4 0.40 1.54
Apr 2020 to Mar 2021 (Period 01) Caledonian Sleeper 73 1 0 0.5 0 0 0 0.68 3.32
Apr 2020 to Mar 2021 (Period 01) Chiltern Railways 5093 11 8 13.5 7 0 6 2 0.27 1.38
Apr 2020 to Mar 2021 (Period 01) CrossCountry 4907 34 8 25.0 6 8 10 2 0.51 3.51
Apr 2020 to Mar 2021 (Period 01) East Midlands Railway 8943 32 48 64.0 10 24 28 2 0.72 1.73
Apr 2020 to Mar 2021 (Period 01) Elizabeth line 11021 43 50 71.5 21 0 49 1 0.65 1.55
Apr 2020 to Mar 2021 (Period 01) Grand Central 24 0 0 0.0 0 0 0 3.57
Apr 2020 to Mar 2021 (Period 01) Great Western Railway 26472 76 131 169.0 49 18 100 2 0.64 2.54
Apr 2020 to Mar 2021 (Period 01) Greater Anglia 25804 130 183 248.0 63 27 152 6 0.96 3.15
Apr 2020 to Mar 2021 (Period 01) Greater Thameslink Railway 76994 575 711 998.5 246 111 590 50 1.30 4.37
Apr 2020 to Mar 2021 (Period 01) Heathrow Express 2428 0 29 29.0 16 0 13 0 1.19 2.07
Apr 2020 to Mar 2021 (Period 01) Hull Trains 0 0 0 0.0 0 0 0 0 [z] 3.60
Apr 2020 to Mar 2021 (Period 01) London North Eastern Railway 2001 1 0 0.5 0 0 0 0 0.02 2.98
Apr 2020 to Mar 2021 (Period 01) London Overground 25368 143 229 300.5 129 43 119 10 1.18 3.75
Apr 2020 to Mar 2021 (Period 01) Merseyrail 8105 81 20 60.5 22 23 12 3 0.75 1.04
Apr 2020 to Mar 2021 (Period 01) Northern Trains 38703 149 195 269.5 90 15 140 24 0.70 4.14
Apr 2020 to Mar 2021 (Period 01) ScotRail 32691 151 149 224.5 88 7 122 8 0.69 2.32
Apr 2020 to Mar 2021 (Period 01) South Western Railway 31157 162 115 196.0 80 43 70 3 0.63 3.72
Apr 2020 to Mar 2021 (Period 01) Southeastern 37150 347 223 396.5 162 67 149 19 1.07 2.40
Apr 2020 to Mar 2021 (Period 01) TfW Rail 15602 69 63 97.5 22 32 40 4 0.62 2.73
Apr 2020 to Mar 2021 (Period 01) TransPennine Express 3858 31 38 53.5 18 6 26 3 1.39 8.04
Apr 2020 to Mar 2021 (Period 01) West Midlands Trains 21747 131 97 162.5 23 52 72 15 0.75 5.15
Apr 2020 to Mar 2021 (Period 02) Great Britain 376096 3551 2779 4554.5 1973 698 1733 151 1.21 3.35
Apr 2020 to Mar 2021 (Period 02) England and Wales 348252 3358 2525 4204.0 1883 541 1641 139 1.21 3.48
Apr 2020 to Mar 2021 (Period 02) Scotland 27844 193 254 350.5 90 157 93 11 1.26 2.26
Apr 2020 to Mar 2021 (Period 02) Avanti West Coast 4664 20 14 24.0 7 2 14 1 0.51 3.04
Apr 2020 to Mar 2021 (Period 02) c2c 6844 93 35 81.5 36 12 32 2 1.19 1.55
Apr 2020 to Mar 2021 (Period 02) Caledonian Sleeper 75 0 2 2.0 0 0 2 0 2.67 3.50
Apr 2020 to Mar 2021 (Period 02) Chiltern Railways 6251 31 20 35.5 6 14 13 2 0.57 1.38
Apr 2020 to Mar 2021 (Period 02) CrossCountry 4256 50 23 48.0 8 19 17 5 1.13 3.56
Apr 2020 to Mar 2021 (Period 02) East Midlands Railway 8520 41 48 68.5 10 9 45 3 0.80 1.75
Apr 2020 to Mar 2021 (Period 02) Elizabeth line 11254 171 74 159.5 30 4 121 4 1.42 1.56
Apr 2020 to Mar 2021 (Period 02) Grand Central 0 0 0 0.0 0 0 0 0 [z] 3.70
Apr 2020 to Mar 2021 (Period 02) Great Western Railway 26284 140 141 211.0 66 22 118 4 0.80 2.54
Apr 2020 to Mar 2021 (Period 02) Greater Anglia 25106 280 303 443.0 274 35 119 15 1.76 3.16
Apr 2020 to Mar 2021 (Period 02) Greater Thameslink Railway 75908 828 642 1056.0 466 131 403 56 1.39 4.32
Apr 2020 to Mar 2021 (Period 02) Heathrow Express 2120 3 13 14.5 5 0 9 0 0.68 2.10
Apr 2020 to Mar 2021 (Period 02) Hull Trains 0 0 0 0.0 0 0 0 0 [z] 3.62
Apr 2020 to Mar 2021 (Period 02) London North Eastern Railway 2228 17 11 19.5 1 9 11 0 0.88 2.99
Apr 2020 to Mar 2021 (Period 02) London Overground 25461 527 453 716.5 447 25 233 10 2.81 3.77
Apr 2020 to Mar 2021 (Period 02) Merseyrail 7770 39 10 29.5 14 5 7 3 0.38 1.02
Apr 2020 to Mar 2021 (Period 02) Northern Trains 39468 223 97 208.5 51 57 96 5 0.53 4.12
Apr 2020 to Mar 2021 (Period 02) ScotRail 27769 193 252 348.5 90 157 91 11 1.25 2.26
Apr 2020 to Mar 2021 (Period 02) South Western Railway 29095 215 157 264.5 102 66 91 5 0.91 3.67
Apr 2020 to Mar 2021 (Period 02) Southeastern 34210 316 170 328.0 179 30 98 20 0.96 2.36
Apr 2020 to Mar 2021 (Period 02) TfW Rail 13258 115 102 159.5 52 52 55 0 1.20 2.80
Apr 2020 to Mar 2021 (Period 02) TransPennine Express 4826 99 59 108.5 24 36 49 0 2.25 8.14
Apr 2020 to Mar 2021 (Period 02) West Midlands Trains 20729 150 153 228.0 104 11 108 3 1.10 5.23
Apr 2020 to Mar 2021 (Period 03) Great Britain 431973 4041 4565 6585.5 2940 1216 2122 307 1.52 3.30
Apr 2020 to Mar 2021 (Period 03) England and Wales 396708 3866 4227 6160.0 2821 1090 1956 292 1.55 3.43
Apr 2020 to Mar 2021 (Period 03) Scotland 35265 175 338 425.5 119 126 166 14 1.21 2.20
Apr 2020 to Mar 2021 (Period 03) Avanti West Coast 5555 42 30 51.0 14 14 21 3 0.92 2.98
Apr 2020 to Mar 2021 (Period 03) c2c 9417 79 54 93.5 48 0 44 0 0.99 1.54
Apr 2020 to Mar 2021 (Period 03) Caledonian Sleeper 96 1 0 0.5 1 0 0 0 0.52 3.22
Apr 2020 to Mar 2021 (Period 03) Chiltern Railways 8181 74 64 101.0 3 14 80 4 1.23 1.41
Apr 2020 to Mar 2021 (Period 03) CrossCountry 4310 52 24 50.0 10 8 31 1 1.16 3.54
Apr 2020 to Mar 2021 (Period 03) East Midlands Railway 9733 70 125 160.0 103 11 46 0 1.64 1.75
Apr 2020 to Mar 2021 (Period 03) Elizabeth line 12176 190 134 229.0 161 1 66 1 1.88 1.60
Apr 2020 to Mar 2021 (Period 03) Grand Central 0 0 0 0.0 0 0 0 0 [z] 3.64
Apr 2020 to Mar 2021 (Period 03) Great Western Railway 29769 200 316 416.0 238 25 141 12 1.40 2.52
Apr 2020 to Mar 2021 (Period 03) Greater Anglia 28286 207 340 443.5 163 87 187 6 1.57 3.13
Apr 2020 to Mar 2021 (Period 03) Greater Thameslink Railway 85625 1233 1491 2107.5 1161 289 550 108 2.46 4.22
Apr 2020 to Mar 2021 (Period 03) Heathrow Express 2129 2 89 90.0 77 0 13 4.23 2.20
Apr 2020 to Mar 2021 (Period 03) Hull Trains 0 0 0 0.0 0 0 0 0 [z] 3.48
Apr 2020 to Mar 2021 (Period 03) London North Eastern Railway 2850 11 4 9.5 2 1 7 0 0.33 2.82
Apr 2020 to Mar 2021 (Period 03) London Overground 30935 238 542 661.0 216 243 170 32 2.14 3.69
Apr 2020 to Mar 2021 (Period 03) Merseyrail 8672 44 14 36.0 9 15 12 1 0.42 0.96
Apr 2020 to Mar 2021 (Period 03) Northern Trains 44679 222 130 241.0 97 46 93 5 0.54 4.04
Apr 2020 to Mar 2021 (Period 03) ScotRail 35169 174 338 425.0 118 126 166 14 1.21 2.20
Apr 2020 to Mar 2021 (Period 03) South Western Railway 34596 337 372 540.5 261 87 139 54 1.56 3.68
Apr 2020 to Mar 2021 (Period 03) Southeastern 36681 453 209 435.5 157 124 111 43 1.19 2.33
Apr 2020 to Mar 2021 (Period 03) TfW Rail 14234 89 58 102.5 28 20 48 7 0.72 2.81
Apr 2020 to Mar 2021 (Period 03) TransPennine Express 6577 81 53 93.5 26 14 53 0 1.42 8.01
Apr 2020 to Mar 2021 (Period 03) West Midlands Trains 22303 242 178 299.0 48 93 142 17 1.34 5.14
Apr 2020 to Mar 2021 (Period 04) Great Britain 471327 4430 4807 7022.0 2250 1690 2729 352 1.49 3.21
Apr 2020 to Mar 2021 (Period 04) England and Wales 430863 4220 4497 6607.0 2148 1554 2559 345 1.53 3.32
Apr 2020 to Mar 2021 (Period 04) Scotland 40464 210 310 415.0 102 136 170 7 1.03 2.13
Apr 2020 to Mar 2021 (Period 04) Avanti West Coast 6892 44 120 142.0 91 35 17 0 2.06 3.10
Apr 2020 to Mar 2021 (Period 04) c2c 9299 76 45 83.0 40 13 24 6 0.89 1.47
Apr 2020 to Mar 2021 (Period 04) Caledonian Sleeper 90 0 1 1.0 0 1 0 0 1.11 3.28
Apr 2020 to Mar 2021 (Period 04) Chiltern Railways 9245 46 94 117.0 5 41 57 15 1.27 1.34
Apr 2020 to Mar 2021 (Period 04) CrossCountry 4732 52 15 41.0 8 18 14 1 0.87 3.47
Apr 2020 to Mar 2021 (Period 04) East Midlands Railway 9832 58 71 100.0 50 11 37 2 1.02 1.71
Apr 2020 to Mar 2021 (Period 04) Elizabeth line 13645 60 84 114.0 14 62 37 1 0.84 1.47
Apr 2020 to Mar 2021 (Period 04) Grand Central 0 0 0 0.0 0 0 0 0 [z] 3.55
Apr 2020 to Mar 2021 (Period 04) Great Western Railway 33041 132 175 241.0 47 38 137 18 0.73 2.37
Apr 2020 to Mar 2021 (Period 04) Greater Anglia 31706 244 385 507.0 253 100 131 23 1.60 3.06
Apr 2020 to Mar 2021 (Period 04) Greater Thameslink Railway 89783 1542 1924 2695.0 827 725 986 156 3.00 4.13
Apr 2020 to Mar 2021 (Period 04) Heathrow Express 2128 0 19 19.0 2 0 17 0 0.89 2.22
Apr 2020 to Mar 2021 (Period 04) Hull Trains 0 0 0 0.0 0 0 0 0 [z] 3.27
Apr 2020 to Mar 2021 (Period 04) London North Eastern Railway 3171 13 10 16.5 11 1 5 0 0.52 2.53
Apr 2020 to Mar 2021 (Period 04) London Overground 31510 376 453 641.0 273 80 272 16 2.03 3.53
Apr 2020 to Mar 2021 (Period 04) Merseyrail 10818 89 58 102.5 23 63 14 3 0.95 0.92
Apr 2020 to Mar 2021 (Period 04) Northern Trains 47733 187 164 257.5 46 68 110 34 0.54 3.97
Apr 2020 to Mar 2021 (Period 04) ScotRail 40374 210 309 414.0 102 135 170 7 1.03 2.12
Apr 2020 to Mar 2021 (Period 04) South Western Railway 38554 329 344 508.5 128 122 237 22 1.32 3.45
Apr 2020 to Mar 2021 (Period 04) Southeastern 40395 526 235 498.0 192 82 194 29 1.23 2.28
Apr 2020 to Mar 2021 (Period 04) TfW Rail 17704 122 89 150.0 16 32 98 4 0.85 2.72
Apr 2020 to Mar 2021 (Period 04) TransPennine Express 6818 97 62 110.5 24 20 66 1 1.62 8.01
Apr 2020 to Mar 2021 (Period 04) West Midlands Trains 23857 227 150 263.5 98 45 105 14 1.10 5.02
Apr 2020 to Mar 2021 (Period 05) Great Britain 494511 6838 8853 12272.0 4028 2941 4807 497 2.48 3.07
Apr 2020 to Mar 2021 (Period 05) England and Wales 443393 6309 7197 10351.5 3786 1632 4476 457 2.33 3.17
Apr 2020 to Mar 2021 (Period 05) Scotland 51118 529 1656 1920.5 242 1309 330 40 3.76 2.21
Apr 2020 to Mar 2021 (Period 05) Avanti West Coast 7340 83 69 110.5 27 38 46 1 1.51 2.74
Apr 2020 to Mar 2021 (Period 05) c2c 9588 95 64 111.5 30 28 50 2 1.16 1.42
Apr 2020 to Mar 2021 (Period 05) Caledonian Sleeper 119 8 2 6.0 0 5 1 5.04 3.46
Apr 2020 to Mar 2021 (Period 05) Chiltern Railways 9742 96 146 194.0 35 6 153 2 1.99 1.36
Apr 2020 to Mar 2021 (Period 05) CrossCountry 4875 66 24 57.0 16 22 17 2 1.17 3.28
Apr 2020 to Mar 2021 (Period 05) East Midlands Railway 9978 62 73 104.0 43 2 58 1 1.04 1.54
Apr 2020 to Mar 2021 (Period 05) Elizabeth line 13920 152 187 263.0 42 13 195 12 1.89 1.52
Apr 2020 to Mar 2021 (Period 05) Grand Central 280 5 5 7.5 2 4 3 0 2.68 2.95
Apr 2020 to Mar 2021 (Period 05) Great Western Railway 34433 305 236 388.5 100 52 227 9 1.13 2.25
Apr 2020 to Mar 2021 (Period 05) Greater Anglia 32699 401 600 800.5 284 111 387 19 2.45 2.98
Apr 2020 to Mar 2021 (Period 05) Greater Thameslink Railway 90906 2065 3114 4146.5 1789 354 1835 169 4.56 3.92
Apr 2020 to Mar 2021 (Period 05) Heathrow Express 2128 2 6 7.0 0 0 7 0 0.33 2.21
Apr 2020 to Mar 2021 (Period 05) Hull Trains 8 0 3 3.0 0 3 0 37.50 2.49
Apr 2020 to Mar 2021 (Period 05) London North Eastern Railway 3283 37 74 92.5 20 52 20 1 2.82 2.33
Apr 2020 to Mar 2021 (Period 05) London Overground 31684 565 793 1075.5 457 302 286 31 3.39 3.47
Apr 2020 to Mar 2021 (Period 05) Merseyrail 11496 92 36 82.0 40 12 28 1 0.71 0.86
Apr 2020 to Mar 2021 (Period 05) Northern Trains 49473 236 280 398.0 75 132 172 18 0.80 3.73
Apr 2020 to Mar 2021 (Period 05) ScotRail 50999 521 1654 1914.5 242 1304 329 40 3.75 2.20
Apr 2020 to Mar 2021 (Period 05) South Western Railway 39954 588 579 873.0 352 174 270 76 2.19 3.37
Apr 2020 to Mar 2021 (Period 05) Southeastern 41217 764 397 779.0 262 123 313 81 1.89 2.22
Apr 2020 to Mar 2021 (Period 05) TfW Rail 18973 232 195 311.0 60 62 177 11 1.64 2.65
Apr 2020 to Mar 2021 (Period 05) TransPennine Express 7072 111 77 132.5 22 52 54 5 1.87 7.54
Apr 2020 to Mar 2021 (Period 05) West Midlands Trains 24344 352 239 415.0 131 90 178 17 1.70 4.67
Apr 2020 to Mar 2021 (Period 06) Great Britain 515959 6689 8417 11761.5 4730 2626 3968 438 2.28 3.03
Apr 2020 to Mar 2021 (Period 06) England and Wales 460290 6200 7390 10490.0 4236 2169 3661 424 2.28 3.12
Apr 2020 to Mar 2021 (Period 06) Scotland 55669 489 1027 1271.5 494 457 307 14 2.28 2.23
Apr 2020 to Mar 2021 (Period 06) Avanti West Coast 7446 81 225 265.5 165 76 25 1 3.57 2.94
Apr 2020 to Mar 2021 (Period 06) c2c 9069 51 46 71.5 8 31 27 6 0.79 1.39
Apr 2020 to Mar 2021 (Period 06) Caledonian Sleeper 117 0 1 1.0 0 1 0 0 0.85 3.26
Apr 2020 to Mar 2021 (Period 06) Chiltern Railways 9505 80 108 148.0 36 18 86 9 1.56 1.42
Apr 2020 to Mar 2021 (Period 06) CrossCountry 4929 155 26 103.5 62 28 14 0 2.10 3.16
Apr 2020 to Mar 2021 (Period 06) East Midlands Railway 11169 111 90 145.5 37 51 44 14 1.30 1.58
Apr 2020 to Mar 2021 (Period 06) Elizabeth line 13764 95 127 174.5 73 12 83 7 1.27 1.51
Apr 2020 to Mar 2021 (Period 06) Grand Central 320 1 6 6.5 6 0 1 0 2.03 3.03
Apr 2020 to Mar 2021 (Period 06) Great Western Railway 35834 258 344 473.0 145 163 155 10 1.32 2.13
Apr 2020 to Mar 2021 (Period 06) Greater Anglia 33175 306 343 496.0 186 89 205 17 1.50 2.77
Apr 2020 to Mar 2021 (Period 06) Greater Thameslink Railway 89008 2080 3434 4474.0 2240 714 1340 179 5.03 4.01
Apr 2020 to Mar 2021 (Period 06) Heathrow Express 2127 6 14 17.0 6 3 7 1 0.80 2.21
Apr 2020 to Mar 2021 (Period 06) Hull Trains 114 0 4 4.0 2 0 2 0 3.51 2.58
Apr 2020 to Mar 2021 (Period 06) London North Eastern Railway 3388 53 67 93.5 67 11 16 0 2.76 2.45
Apr 2020 to Mar 2021 (Period 06) London Overground 35040 342 312 483.0 109 51 260 64 1.38 3.32
Apr 2020 to Mar 2021 (Period 06) Merseyrail 12811 72 14 50.0 22 7 18 2 0.39 0.83
Apr 2020 to Mar 2021 (Period 06) Northern Trains 52023 382 439 630.0 186 147 277 19 1.21 3.55
Apr 2020 to Mar 2021 (Period 06) ScotRail 55552 489 1026 1270.5 494 456 307 14 2.29 2.23
Apr 2020 to Mar 2021 (Period 06) South Western Railway 40756 519 390 649.5 413 82 127 27 1.59 3.27
Apr 2020 to Mar 2021 (Period 06) Southeastern 45853 684 512 854.0 233 284 297 39 1.86 2.26
Apr 2020 to Mar 2021 (Period 06) TfW Rail 18812 364 268 450.0 67 235 141 7 2.39 2.67
Apr 2020 to Mar 2021 (Period 06) TransPennine Express 7102 96 44 92.0 12 2 78 0 1.30 7.06
Apr 2020 to Mar 2021 (Period 06) West Midlands Trains 28045 464 577 809.0 162 166 459 23 2.88 4.70
Apr 2020 to Mar 2021 (Period 07) Great Britain 545012 7317 8007 11665.6 4145 2623 4162 736 2.14 2.93
Apr 2020 to Mar 2021 (Period 07) England and Wales 487681 6770 7116 10501.1 3839 2270 3740 652 2.15 3.01
Apr 2020 to Mar 2021 (Period 07) Scotland 57331 547 891 1164.5 306 353 422 83 2.03 2.22
Apr 2020 to Mar 2021 (Period 07) Avanti West Coast 7384 97 149 197.5 98 71 23 7 2.67 3.00
Apr 2020 to Mar 2021 (Period 07) c2c 9375 60 46 76.0 15 14 45 3 0.81 1.35
Apr 2020 to Mar 2021 (Period 07) Caledonian Sleeper 107 1 0 0.5 0 0 1 0 0.47 3.30
Apr 2020 to Mar 2021 (Period 07) Chiltern Railways 9583 127 156 219.5 27 108 81 5 2.29 1.44
Apr 2020 to Mar 2021 (Period 07) CrossCountry 5002 93 37 83.5 35 35 13 1 1.67 3.02
Apr 2020 to Mar 2021 (Period 07) East Midlands Railway 12204 123 170 231.5 81 52 97 1 1.90 1.63
Apr 2020 to Mar 2021 (Period 07) Elizabeth line 13770 133 161 227.5 63 16 146 2 1.65 1.55
Apr 2020 to Mar 2021 (Period 07) Grand Central 476 4 10 12.0 3 3 7 0 2.52 3.20
Apr 2020 to Mar 2021 (Period 07) Great Western Railway 39389 270 264 399.0 103 72 217 7 1.01 2.08
Apr 2020 to Mar 2021 (Period 07) Greater Anglia 33140 310 485 640.0 144 234 209 53 1.93 2.70
Apr 2020 to Mar 2021 (Period 07) Greater Thameslink Railway 89853 1952 1972 2948.0 987 763 929 268 3.28 3.83
Apr 2020 to Mar 2021 (Period 07) Heathrow Express 2129 2 13 14.0 2 0 12 0 0.66 2.20
Apr 2020 to Mar 2021 (Period 07) Hull Trains 129 2 0 1.0 0 1 0 0 0.78 2.52
Apr 2020 to Mar 2021 (Period 07) London North Eastern Railway 3470 64 40 72.0 8 41 12 11 2.07 2.45
Apr 2020 to Mar 2021 (Period 07) London Overground 38346 555 713 990.5 379 158 415 39 2.58 3.22
Apr 2020 to Mar 2021 (Period 07) Merseyrail 14182 213 95 201.5 139 28 34 0 1.42 0.91
Apr 2020 to Mar 2021 (Period 07) Northern Trains 60399 517 531 789.6 158 202 359 70 1.31 3.37
Apr 2020 to Mar 2021 (Period 07) ScotRail 57224 546 891 1164.0 306 353 421 83 2.03 2.22
Apr 2020 to Mar 2021 (Period 07) South Western Railway 42831 619 644 953.5 533 88 278 54 2.23 3.18
Apr 2020 to Mar 2021 (Period 07) Southeastern 49551 788 388 782.0 398 73 247 65 1.58 2.17
Apr 2020 to Mar 2021 (Period 07) TfW Rail 19203 224 184 296.0 62 130 102 2 1.54 2.58
Apr 2020 to Mar 2021 (Period 07) TransPennine Express 7144 139 77 146.5 18 31 94 4 2.05 6.89
Apr 2020 to Mar 2021 (Period 07) West Midlands Trains 30121 478 981 1220.0 587 151 421 61 4.05 4.49
Apr 2020 to Mar 2021 (Period 08) Great Britain 541572 8450 8755 12980.0 4709 2238 5516 518 2.40 2.79
Apr 2020 to Mar 2021 (Period 08) England and Wales 484177 7750 7948 11823.0 4367 1917 5061 477 2.44 2.86
Apr 2020 to Mar 2021 (Period 08) Scotland 57395 700 807 1157.0 342 320 455 40 2.02 2.15
Apr 2020 to Mar 2021 (Period 08) Avanti West Coast 7456 44 56 78.0 38 20 17 3 1.05 2.60
Apr 2020 to Mar 2021 (Period 08) c2c 9370 112 58 114.0 22 32 57 3 1.22 1.28
Apr 2020 to Mar 2021 (Period 08) Caledonian Sleeper 128 1 1 1.5 0 1 1 1.17 3.20
Apr 2020 to Mar 2021 (Period 08) Chiltern Railways 9649 88 91 135.0 8 48 72 8 1.40 1.49
Apr 2020 to Mar 2021 (Period 08) CrossCountry 4878 50 21 46.0 19 8 14 5 0.94 2.63
Apr 2020 to Mar 2021 (Period 08) East Midlands Railway 11626 213 210 316.5 145 47 116 8 2.72 1.63
Apr 2020 to Mar 2021 (Period 08) Elizabeth line 13346 128 203 267.0 114 17 128 7 2.00 1.55
Apr 2020 to Mar 2021 (Period 08) Grand Central 296 3 11 12.5 8 0 5 1 4.22 3.17
Apr 2020 to Mar 2021 (Period 08) Great Western Railway 39363 298 413 562.0 164 78 305 14 1.43 1.99
Apr 2020 to Mar 2021 (Period 08) Greater Anglia 33004 305 584 736.5 266 151 295 24 2.23 2.56
Apr 2020 to Mar 2021 (Period 08) Greater Thameslink Railway 90842 2393 2589 3785.5 1841 662 1165 118 4.17 3.83
Apr 2020 to Mar 2021 (Period 08) Heathrow Express 2126 5 15 17.5 5 0 12 0 0.82 1.94
Apr 2020 to Mar 2021 (Period 08) Hull Trains 82 0 0 0.0 0 0 0 0 0 1.37
Apr 2020 to Mar 2021 (Period 08) London North Eastern Railway 3480 29 39 53.5 29 12 13 0 1.54 2.06
Apr 2020 to Mar 2021 (Period 08) London Overground 38834 621 752 1062.5 433 69 471 89 2.74 3.18
Apr 2020 to Mar 2021 (Period 08) Merseyrail 12040 196 72 170.0 52 19 97 2 1.41 0.92
Apr 2020 to Mar 2021 (Period 08) Northern Trains 60771 681 974 1314.5 361 241 672 40 2.16 3.04
Apr 2020 to Mar 2021 (Period 08) ScotRail 57267 699 806 1155.5 342 319 454 40 2.02 2.15
Apr 2020 to Mar 2021 (Period 08) South Western Railway 42626 598 611 910.0 346 189 334 40 2.13 3.00
Apr 2020 to Mar 2021 (Period 08) Southeastern 49071 1146 521 1094.0 285 159 583 67 2.23 2.19
Apr 2020 to Mar 2021 (Period 08) TfW Rail 18224 231 242 357.5 40 51 261 6 1.96 2.38
Apr 2020 to Mar 2021 (Period 08) TransPennine Express 7124 88 69 113.0 11 26 75 1 1.59 6.31
Apr 2020 to Mar 2021 (Period 08) West Midlands Trains 29969 521 417 677.5 181 87 369 41 2.26 3.91
Apr 2020 to Mar 2021 (Period 09) Great Britain 525614 6738 6986 10355.0 3021 2442 4437 455 1.97 2.61
Apr 2020 to Mar 2021 (Period 09) England and Wales 468804 6039 6183 9202.5 2825 1919 4029 430 1.96 2.67
Apr 2020 to Mar 2021 (Period 09) Scotland 56810 699 803 1152.5 196 523 408 25 2.03 2.09
Apr 2020 to Mar 2021 (Period 09) Avanti West Coast 5994 94 102 149.0 14 124 12 0 2.49 2.63
Apr 2020 to Mar 2021 (Period 09) c2c 6885 29 24 38.5 15 0 21 2 0.56 1.01
Apr 2020 to Mar 2021 (Period 09) Caledonian Sleeper 48 2 0 1.0 1 1 0 0 2.08 2.81
Apr 2020 to Mar 2021 (Period 09) Chiltern Railways 9389 45 58 80.5 5 34 39 3 0.86 1.40
Apr 2020 to Mar 2021 (Period 09) CrossCountry 4874 50 16 41.0 6 13 22 1 0.84 2.30
Apr 2020 to Mar 2021 (Period 09) East Midlands Railway 11614 143 81 152.5 50 35 67 0 1.31 1.55
Apr 2020 to Mar 2021 (Period 09) Elizabeth line 13487 153 360 436.5 253 49 125 9 3.24 1.71
Apr 2020 to Mar 2021 (Period 09) Grand Central 136 3 6 7.5 2 5 0 0 5.51 3.28
Apr 2020 to Mar 2021 (Period 09) Great Western Railway 38458 309 474 628.5 250 71 296 11 1.63 1.88
Apr 2020 to Mar 2021 (Period 09) Greater Anglia 33058 263 497 628.5 283 168 164 13 1.90 2.45
Apr 2020 to Mar 2021 (Period 09) Greater Thameslink Railway 89986 1591 1342 2137.5 659 406 948 124 2.38 3.67
Apr 2020 to Mar 2021 (Period 09) Heathrow Express 1974 5 19 21.5 3 2 16 1.09 1.90
Apr 2020 to Mar 2021 (Period 09) Hull Trains 48 2 2 3.0 2 1 0 0 6.25 1.63
Apr 2020 to Mar 2021 (Period 09) London North Eastern Railway 3149 65 92 124.5 51 64 4 6 3.95 2.13
Apr 2020 to Mar 2021 (Period 09) London Overground 39482 533 407 673.5 243 36 343 52 1.71 3.01
Apr 2020 to Mar 2021 (Period 09) Merseyrail 10631 43 25 46.5 11 4 30 2 0.44 0.93
Apr 2020 to Mar 2021 (Period 09) Northern Trains 60376 612 604 910.0 216 199 465 30 1.51 2.60
Apr 2020 to Mar 2021 (Period 09) ScotRail 56762 697 803 1151.5 196 523 408 25 2.03 2.09
Apr 2020 to Mar 2021 (Period 09) South Western Railway 42001 670 903 1238.0 303 194 674 67 2.95 2.83
Apr 2020 to Mar 2021 (Period 09) Southeastern 41190 647 320 643.5 235 128 222 59 1.56 2.02
Apr 2020 to Mar 2021 (Period 09) TfW Rail 19296 209 204 308.5 75 75 156 3 1.60 2.25
Apr 2020 to Mar 2021 (Period 09) TransPennine Express 7148 138 101 170.0 39 22 103 6 2.38 5.27
Apr 2020 to Mar 2021 (Period 09) West Midlands Trains 29628 435 546 763.5 109 289 322 44 2.58 3.53
Apr 2020 to Mar 2021 (Period 10) Great Britain 472595 7207 11329 14932.5 3767 3548 7237 381 3.16 2.48
Apr 2020 to Mar 2021 (Period 10) England and Wales 427996 6751 10643 14018.5 3548 3330 6801 340 3.28 2.53
Apr 2020 to Mar 2021 (Period 10) Scotland 44599 456 686 914.0 219 218 436 41 2.05 2.06
Apr 2020 to Mar 2021 (Period 10) Avanti West Coast 5661 83 50 91.5 15 38 39 0 1.62 2.70
Apr 2020 to Mar 2021 (Period 10) c2c 6781 21 19 29.5 12 0 15 3 0.44 0.92
Apr 2020 to Mar 2021 (Period 10) Caledonian Sleeper 71 2 6 7.0 0 5 2 0 9.86 3.39
Apr 2020 to Mar 2021 (Period 10) Chiltern Railways 8250 59 238 267.5 8 92 159 9 3.24 1.55
Apr 2020 to Mar 2021 (Period 10) CrossCountry 4585 192 74 170.0 45 106 18 1 3.71 2.07
Apr 2020 to Mar 2021 (Period 10) East Midlands Railway 10576 171 364 449.5 115 223 107 5 4.25 1.70
Apr 2020 to Mar 2021 (Period 10) Elizabeth line 12826 139 87 156.5 41 1 110 4 1.22 1.67
Apr 2020 to Mar 2021 (Period 10) Grand Central 230 3 3 4.5 0 2 3 0 1.96 3.19
Apr 2020 to Mar 2021 (Period 10) Great Western Railway 35227 521 1466 1726.5 116 436 1152 22 4.90 1.91
Apr 2020 to Mar 2021 (Period 10) Greater Anglia 28610 309 453 607.5 239 225 133 10 2.12 2.35
Apr 2020 to Mar 2021 (Period 10) Greater Thameslink Railway 83340 1828 3436 4350.0 1178 607 2452 113 5.22 3.62
Apr 2020 to Mar 2021 (Period 10) Heathrow Express 2060 14 62 69.0 18 0 51 0 3.35 1.94
Apr 2020 to Mar 2021 (Period 10) Hull Trains 125 1 3 3.5 0 4 0 0 2.80 1.96
Apr 2020 to Mar 2021 (Period 10) London North Eastern Railway 3337 46 88 111.0 28 66 16 2 3.33 2.16
Apr 2020 to Mar 2021 (Period 10) London Overground 37002 534 830 1097.0 464 269 348 17 2.96 2.86
Apr 2020 to Mar 2021 (Period 10) Merseyrail 10382 201 305 405.5 121 241 41 2 3.91 1.07
Apr 2020 to Mar 2021 (Period 10) Northern Trains 58496 518 750 1009.0 166 80 729 34 1.72 2.11
Apr 2020 to Mar 2021 (Period 10) ScotRail 44528 454 680 907.0 219 213 434 41 2.04 2.05
Apr 2020 to Mar 2021 (Period 10) South Western Railway 35144 418 825 1034.0 338 238 432 26 2.94 2.77
Apr 2020 to Mar 2021 (Period 10) Southeastern 37145 776 524 912.0 277 348 231 56 2.46 1.96
Apr 2020 to Mar 2021 (Period 10) TfW Rail 16509 333 511 677.5 167 232 274 4 4.10 2.27
Apr 2020 to Mar 2021 (Period 10) TransPennine Express 6790 180 125 215.0 42 45 127 2 3.17 3.71
Apr 2020 to Mar 2021 (Period 10) West Midlands Trains 24920 404 430 632.0 159 78 364 31 2.54 3.09
Apr 2020 to Mar 2021 (Period 11) Great Britain 481949 7773 8912 12798.5 3299 4516 4489 494 2.66 2.45
Apr 2020 to Mar 2021 (Period 11) England and Wales 432902 7205 8289 11891.5 3039 4218 4183 451 2.75 2.49
Apr 2020 to Mar 2021 (Period 11) Scotland 49047 568 623 907.0 260 298 306 43 1.85 2.03
Apr 2020 to Mar 2021 (Period 11) Avanti West Coast 4870 175 172 259.5 52 141 64 3 5.33 2.94
Apr 2020 to Mar 2021 (Period 11) c2c 7228 100 121 171.0 89 12 68 2 2.37 1.04
Apr 2020 to Mar 2021 (Period 11) Caledonian Sleeper 49 4 1 3.0 1 1 1 0 6.12 3.46
Apr 2020 to Mar 2021 (Period 11) Chiltern Railways 7537 122 128 189.0 52 40 91 6 2.51 1.60
Apr 2020 to Mar 2021 (Period 11) CrossCountry 4900 244 53 175.0 31 110 14 20 3.57 2.05
Apr 2020 to Mar 2021 (Period 11) East Midlands Railway 10978 221 189 299.5 87 76 107 29 2.73 1.83
Apr 2020 to Mar 2021 (Period 11) Elizabeth line 13376 161 135 215.5 38 41 120 16 1.61 1.69
Apr 2020 to Mar 2021 (Period 11) Grand Central 0 0 0 0.0 0 0 0 0 [z] 3.28
Apr 2020 to Mar 2021 (Period 11) Great Western Railway 32009 200 253 353.0 61 60 222 11 1.10 1.86
Apr 2020 to Mar 2021 (Period 11) Greater Anglia 28476 286 406 549.0 131 238 170 10 1.93 2.13
Apr 2020 to Mar 2021 (Period 11) Greater Thameslink Railway 88748 1999 2206 3205.5 846 866 1340 153 3.61 3.62
Apr 2020 to Mar 2021 (Period 11) Heathrow Express 2113 13 24 30.5 0 0 30 0 1.44 1.93
Apr 2020 to Mar 2021 (Period 11) Hull Trains 0 0 0 0.0 0 0 0 0 [z] 2.19
Apr 2020 to Mar 2021 (Period 11) London North Eastern Railway 3370 75 116 153.5 31 90 30 3 4.55 2.36
Apr 2020 to Mar 2021 (Period 11) London Overground 38867 437 454 672.5 282 49 304 37 1.73 2.59
Apr 2020 to Mar 2021 (Period 11) Merseyrail 9303 104 194 246.0 18 193 34 1 2.64 1.20
Apr 2020 to Mar 2021 (Period 11) Northern Trains 53601 769 1391 1775.5 374 955 416 31 3.31 2.07
Apr 2020 to Mar 2021 (Period 11) ScotRail 48998 564 622 904.0 259 297 305 43 1.84 2.02
Apr 2020 to Mar 2021 (Period 11) South Western Railway 35176 596 473 771.0 327 195 230 18 2.19 2.57
Apr 2020 to Mar 2021 (Period 11) Southeastern 43472 689 846 1190.5 310 481 338 61 2.74 2.00
Apr 2020 to Mar 2021 (Period 11) TfW Rail 16675 305 350 502.5 91 297 107 8 3.01 2.35
Apr 2020 to Mar 2021 (Period 11) TransPennine Express 6641 220 208 318.0 32 193 90 2 4.79 3.58
Apr 2020 to Mar 2021 (Period 11) West Midlands Trains 25562 489 570 814.5 186 181 407 40 3.19 3.17
Apr 2020 to Mar 2021 (Period 12) Great Britain 453447 7025 7689 11201.5 3227 3563 3783 629 2.47 2.27
Apr 2020 to Mar 2021 (Period 12) England and Wales 409822 6073 6190 9226.5 3046 2323 3425 433 2.25 2.29
Apr 2020 to Mar 2021 (Period 12) Scotland 43625 952 1499 1975.0 181 1240 358 196 4.53 2.11
Apr 2020 to Mar 2021 (Period 12) Avanti West Coast 4422 49 24 48.5 6 31 11 1 1.10 2.74
Apr 2020 to Mar 2021 (Period 12) c2c 6731 61 42 72.5 24 24 19 5 1.08 0.99
Apr 2020 to Mar 2021 (Period 12) Caledonian Sleeper 51 7 9 12.5 1 9 2 0 24.51 3.69
Apr 2020 to Mar 2021 (Period 12) Chiltern Railways 5916 35 14 31.5 3 5 24 0 0.53 1.48
Apr 2020 to Mar 2021 (Period 12) CrossCountry 5040 120 44 104.0 18 62 10 14 2.06 1.76
Apr 2020 to Mar 2021 (Period 12) East Midlands Railway 10352 68 45 79.0 14 8 57 0 0.76 1.69
Apr 2020 to Mar 2021 (Period 12) Elizabeth line 14867 248 273 397.0 193 37 146 21 2.67 1.73
Apr 2020 to Mar 2021 (Period 12) Grand Central 0 0 0 0.0 0 0 0 0 [z] 3.08
Apr 2020 to Mar 2021 (Period 12) Great Western Railway 30377 274 321 458.0 171 142 135 10 1.51 1.59
Apr 2020 to Mar 2021 (Period 12) Greater Anglia 26582 299 575 724.5 199 329 165 32 2.73 1.94
Apr 2020 to Mar 2021 (Period 12) Greater Thameslink Railway 82600 2002 2044 3045.0 1284 575 1080 106 3.69 3.54
Apr 2020 to Mar 2021 (Period 12) Heathrow Express 2577 34 105 122.0 8 41 70 2 4.73 1.75
Apr 2020 to Mar 2021 (Period 12) Hull Trains 0 0 0 0.0 0 0 0 0 [z] 2.55
Apr 2020 to Mar 2021 (Period 12) London North Eastern Railway 2801 46 73 96.0 12 22 62 1 3.43 2.37
Apr 2020 to Mar 2021 (Period 12) London Overground 39040 520 774 1034.0 377 51 554 52 2.65 2.42
Apr 2020 to Mar 2021 (Period 12) Merseyrail 10155 31 5 20.5 3 4 11 3 0.20 1.12
Apr 2020 to Mar 2021 (Period 12) Northern Trains 49968 412 347 553.0 207 148 178 20 1.11 1.65
Apr 2020 to Mar 2021 (Period 12) ScotRail 43574 945 1490 1962.5 180 1231 356 196 4.50 2.11
Apr 2020 to Mar 2021 (Period 12) South Western Railway 36046 419 280 489.5 175 164 141 10 1.36 2.34
Apr 2020 to Mar 2021 (Period 12) Southeastern 38415 815 632 1039.5 162 517 224 136 2.71 1.86
Apr 2020 to Mar 2021 (Period 12) TfW Rail 15108 177 176 264.5 63 79 121 1 1.75 1.90
Apr 2020 to Mar 2021 (Period 12) TransPennine Express 4414 110 65 120.0 36 15 68 0 2.72 2.77
Apr 2020 to Mar 2021 (Period 12) West Midlands Trains 24411 353 351 527.5 89 70 349 20 2.16 2.96
Apr 2020 to Mar 2021 (Period 13) Great Britain 408509 4573 4558 6844.5 2357 1322 2819 347 1.68 2.07
Apr 2020 to Mar 2021 (Period 13) England and Wales 370227 4317 4239 6397.5 2228 1246 2614 310 1.73 2.07
Apr 2020 to Mar 2021 (Period 13) Scotland 38282 256 319 447.0 130 76 205 37 1.17 2.09
Apr 2020 to Mar 2021 (Period 13) Avanti West Coast 3937 27 5 18.5 3 5 10 0 0.47 2.01
Apr 2020 to Mar 2021 (Period 13) c2c 5731 71 45 80.5 20 47 10 3 1.40 1.03
Apr 2020 to Mar 2021 (Period 13) Caledonian Sleeper 45 1 1 1.5 0 0 2 3.33 3.55
Apr 2020 to Mar 2021 (Period 13) Chiltern Railways 5405 23 30 41.5 1 3 38 0 0.77 1.52
Apr 2020 to Mar 2021 (Period 13) CrossCountry 4486 73 31 67.5 10 21 36 1 1.50 1.64
Apr 2020 to Mar 2021 (Period 13) East Midlands Railway 9395 67 60 93.5 15 12 65 1 1.00 1.68
Apr 2020 to Mar 2021 (Period 13) Elizabeth line 12833 108 89 143.0 37 45 52 8 1.11 1.68
Apr 2020 to Mar 2021 (Period 13) Grand Central 58 1 0 0.5 0 1 0 0 0.86 2.80
Apr 2020 to Mar 2021 (Period 13) Great Western Railway 28567 181 252 342.5 101 83 155 3 1.20 1.48
Apr 2020 to Mar 2021 (Period 13) Greater Anglia 24450 164 242 324.0 172 61 81 10 1.33 1.86
Apr 2020 to Mar 2021 (Period 13) Greater Thameslink Railway 72785 1141 1532 2102.5 869 298 833 103 2.89 3.35
Apr 2020 to Mar 2021 (Period 13) Heathrow Express 3444 42 115 136.0 35 2 99 0 3.95 1.99
Apr 2020 to Mar 2021 (Period 13) Hull Trains 0 0 0 0.0 0 0 0 0 [z] 2.87
Apr 2020 to Mar 2021 (Period 13) London North Eastern Railway 3218 51 72 97.5 28 56 11 2 3.03 2.37
Apr 2020 to Mar 2021 (Period 13) London Overground 33569 405 459 661.5 274 79 285 22 1.97 2.26
Apr 2020 to Mar 2021 (Period 13) Merseyrail 10740 127 86 149.5 51 25 51 23 1.39 1.17
Apr 2020 to Mar 2021 (Period 13) Northern Trains 43914 363 316 497.5 140 111 209 37 1.13 1.34
Apr 2020 to Mar 2021 (Period 13) ScotRail 38237 255 318 445.5 130 76 203 37 1.17 2.09
Apr 2020 to Mar 2021 (Period 13) South Western Railway 31719 394 239 436.0 137 165 104 30 1.37 1.85
Apr 2020 to Mar 2021 (Period 13) Southeastern 33529 381 245 435.5 186 88 131 30 1.30 1.78
Apr 2020 to Mar 2021 (Period 13) TfW Rail 14735 234 94 211.0 54 38 108 11 1.43 1.78
Apr 2020 to Mar 2021 (Period 13) TransPennine Express 4397 97 23 71.5 12 23 36 0 1.63 2.18
Apr 2020 to Mar 2021 (Period 13) West Midlands Trains 23315 367 304 487.5 82 80 301 25 2.09 2.22
Apr 2021 to Mar 2022 (Period 01) Great Britain 525937 5949 5056 8030.5 2610 1470 3399 551 1.53 2.10
Apr 2021 to Mar 2022 (Period 01) England and Wales 479311 5629 4700 7514.5 2516 1318 3171 509 1.57 2.10
Apr 2021 to Mar 2022 (Period 01) Scotland 46626 320 356 516.0 94 152 228 42 1.11 2.09
Apr 2021 to Mar 2022 (Period 01) Avanti West Coast 5327 70 37 72.0 21 15 35 1 1.35 1.96
Apr 2021 to Mar 2022 (Period 01) c2c 8523 57 53 81.5 40 16 20 4 0.96 1.05
Apr 2021 to Mar 2022 (Period 01) Caledonian Sleeper 65 2 0 1.0 0 0 1 0 1.54 3.63
Apr 2021 to Mar 2022 (Period 01) Chiltern Railways 8843 75 60 97.5 7 35 49 7 1.10 1.54
Apr 2021 to Mar 2022 (Period 01) CrossCountry 5579 70 30 65.0 18 36 10 1 1.17 1.68
Apr 2021 to Mar 2022 (Period 01) East Midlands Railway 12712 96 80 128.0 37 36 52 3 1.01 1.68
Apr 2021 to Mar 2022 (Period 01) Elizabeth line 14804 254 222 349.0 188 8 148 4 2.36 1.80
Apr 2021 to Mar 2022 (Period 01) Grand Central 342 3 3 4.5 1 0 3 2 1.32 2.60
Apr 2021 to Mar 2022 (Period 01) Great Western Railway 36601 247 236 359.5 136 48 174 2 0.98 1.49
Apr 2021 to Mar 2022 (Period 01) Greater Anglia 31830 226 286 399.0 138 111 138 11 1.25 1.87
Apr 2021 to Mar 2022 (Period 01) Greater Thameslink Railway 90882 1512 1254 2010.0 692 345 852 121 2.21 3.40
Apr 2021 to Mar 2022 (Period 01) Heathrow Express 4485 32 126 142.0 79 2 62 0 3.17 2.22
Apr 2021 to Mar 2022 (Period 01) Hull Trains 77 0 0 0.0 0 0 0 0 0 2.49
Apr 2021 to Mar 2022 (Period 01) London North Eastern Railway 4118 68 35 69.0 40 18 11 0 1.68 2.41
Apr 2021 to Mar 2022 (Period 01) London Overground 43625 543 644 915.5 353 158 230 174 2.10 2.31
Apr 2021 to Mar 2022 (Period 01) Merseyrail 14585 146 63 136.0 50 26 54 6 0.93 1.17
Apr 2021 to Mar 2022 (Period 01) Northern Trains 55842 383 297 488.5 116 137 222 13 0.87 1.34
Apr 2021 to Mar 2022 (Period 01) ScotRail 46561 318 356 515.0 93 152 228 42 1.11 2.09
Apr 2021 to Mar 2022 (Period 01) South Western Railway 40023 517 265 523.5 150 93 238 43 1.31 1.88
Apr 2021 to Mar 2022 (Period 01) Southeastern 40483 474 283 520.0 175 61 213 71 1.28 1.79
Apr 2021 to Mar 2022 (Period 01) TfW Rail 21548 265 201 333.5 46 49 218 21 1.55 1.84
Apr 2021 to Mar 2022 (Period 01) TransPennine Express 8455 108 47 101.0 25 23 48 5 1.19 2.12
Apr 2021 to Mar 2022 (Period 01) West Midlands Trains 30627 483 478 719.5 204 102 394 20 2.35 2.33
Apr 2021 to Mar 2022 (Period 02) Great Britain 499592 6772 7127 10513.0 3719 1890 4437 468 2.10 2.15
Apr 2021 to Mar 2022 (Period 02) England and Wales 455353 6356 6525 9703.0 3569 1595 4115 423 2.13 2.16
Apr 2021 to Mar 2022 (Period 02) Scotland 44239 416 602 810.0 150 295 321 44 1.83 2.11
Apr 2021 to Mar 2022 (Period 02) Avanti West Coast 5344 125 138 200.5 104 25 71 1 3.75 2.17
Apr 2021 to Mar 2022 (Period 02) c2c 7907 77 40 78.5 40 12 24 2 0.99 1.04
Apr 2021 to Mar 2022 (Period 02) Caledonian Sleeper 163 0 0 0.0 0 0 0 0 0 3.18
Apr 2021 to Mar 2022 (Period 02) Chiltern Railways 8585 53 103 129.5 58 30 41 0 1.51 1.59
Apr 2021 to Mar 2022 (Period 02) CrossCountry 5672 143 119 190.5 37 42 110 1 3.36 1.87
Apr 2021 to Mar 2022 (Period 02) East Midlands Railway 12543 164 214 296.0 32 64 193 7 2.36 1.79
Apr 2021 to Mar 2022 (Period 02) Elizabeth line 14084 131 139 204.5 105 1 97 2 1.45 1.80
Apr 2021 to Mar 2022 (Period 02) Grand Central 336 2 4 5.0 1 4 0 0 1.49 2.45
Apr 2021 to Mar 2022 (Period 02) Great Western Railway 35997 314 625 782.0 275 48 441 18 2.17 1.59
Apr 2021 to Mar 2022 (Period 02) Greater Anglia 30190 256 314 442.0 183 102 137 19 1.46 1.85
Apr 2021 to Mar 2022 (Period 02) Greater Thameslink Railway 83252 1486 1773 2516.0 868 585 992 72 3.02 3.51
Apr 2021 to Mar 2022 (Period 02) Heathrow Express 4124 14 192 199.0 80 0 119 0 4.83 2.64
Apr 2021 to Mar 2022 (Period 02) Hull Trains 195 2 7 8.0 0 2 6 0 4.10 2.89
Apr 2021 to Mar 2022 (Period 02) London North Eastern Railway 3653 55 158 185.5 38 21 123 4 5.08 2.71
Apr 2021 to Mar 2022 (Period 02) London Overground 39957 514 412 669.0 227 123 272 46 1.67 2.23
Apr 2021 to Mar 2022 (Period 02) Merseyrail 13111 119 59 118.5 37 42 38 1 0.90 1.18
Apr 2021 to Mar 2022 (Period 02) Northern Trains 56636 482 581 822.0 326 67 371 59 1.45 1.40
Apr 2021 to Mar 2022 (Period 02) ScotRail 44076 416 602 810.0 150 295 321 44 1.84 2.11
Apr 2021 to Mar 2022 (Period 02) South Western Railway 38905 863 410 841.5 464 54 251 73 2.16 1.96
Apr 2021 to Mar 2022 (Period 02) Southeastern 38446 458 267 496.0 193 47 223 34 1.29 1.81
Apr 2021 to Mar 2022 (Period 02) TfW Rail 19490 422 225 436.0 105 105 213 12 2.24 1.91
Apr 2021 to Mar 2022 (Period 02) TransPennine Express 7534 116 77 135.0 43 22 68 3 1.79 2.09
Apr 2021 to Mar 2022 (Period 02) West Midlands Trains 29392 560 668 948.0 354 199 324 71 3.23 2.48
Apr 2021 to Mar 2022 (Period 03) Great Britain 525527 9182 11052 15643.0 5096 1745 8261 541 2.98 2.26
Apr 2021 to Mar 2022 (Period 03) England and Wales 477142 8812 10319 14725.0 4905 1615 7714 491 3.09 2.27
Apr 2021 to Mar 2022 (Period 03) Scotland 48385 370 733 918.0 191 130 548 50 1.90 2.14
Apr 2021 to Mar 2022 (Period 03) Avanti West Coast 6049 61 65 95.5 16 52 28 1 1.58 2.21
Apr 2021 to Mar 2022 (Period 03) c2c 8145 117 121 179.5 56 82 37 4 2.20 1.13
Apr 2021 to Mar 2022 (Period 03) Caledonian Sleeper 95 2 0 1.0 1 0 0 1.05 3.22
Apr 2021 to Mar 2022 (Period 03) Chiltern Railways 8523 122 99 160.0 27 36 93 5 1.88 1.64
Apr 2021 to Mar 2022 (Period 03) CrossCountry 6377 134 145 212.0 44 22 132 15 3.32 2.06
Apr 2021 to Mar 2022 (Period 03) East Midlands Railway 13113 192 407 503.0 30 31 436 6 3.84 1.98
Apr 2021 to Mar 2022 (Period 03) Elizabeth line 15004 212 265 371.0 177 86 102 6 2.47 1.85
Apr 2021 to Mar 2022 (Period 03) Grand Central 355 2 8 9.0 0 5 5 0 2.54 2.46
Apr 2021 to Mar 2022 (Period 03) Great Western Railway 38790 432 577 793.0 128 132 516 18 2.04 1.64
Apr 2021 to Mar 2022 (Period 03) Greater Anglia 31393 327 400 563.5 161 171 204 27 1.79 1.86
Apr 2021 to Mar 2022 (Period 03) Greater Thameslink Railway 88113 2229 3437 4551.5 1295 250 2862 145 5.17 3.71
Apr 2021 to Mar 2022 (Period 03) Heathrow Express 4146 18 193 202.0 60 0 142 0 4.87 2.80
Apr 2021 to Mar 2022 (Period 03) Hull Trains 289 1 3 3.5 1 1 2 0 1.21 2.44
Apr 2021 to Mar 2022 (Period 03) London North Eastern Railway 3683 51 64 89.5 20 35 35 0 2.43 2.84
Apr 2021 to Mar 2022 (Period 03) London Overground 39009 737 751 1119.5 552 139 358 70 2.87 2.28
Apr 2021 to Mar 2022 (Period 03) Merseyrail 13126 114 63 120.0 33 5 74 7 0.91 1.21
Apr 2021 to Mar 2022 (Period 03) Northern Trains 62976 824 902 1314.0 201 199 851 63 2.09 1.51
Apr 2021 to Mar 2022 (Period 03) ScotRail 48290 368 733 917.0 190 130 548 50 1.90 2.14
Apr 2021 to Mar 2022 (Period 03) South Western Railway 41035 1190 1062 1657.0 1315 53 265 24 4.04 2.16
Apr 2021 to Mar 2022 (Period 03) Southeastern 39655 780 319 709.0 322 96 241 50 1.79 1.85
Apr 2021 to Mar 2022 (Period 03) TfW Rail 19324 364 256 438.0 106 25 295 12 2.27 2.01
Apr 2021 to Mar 2022 (Period 03) TransPennine Express 7586 99 63 112.5 19 10 77 6 1.48 2.08
Apr 2021 to Mar 2022 (Period 03) West Midlands Trains 30451 806 1119 1522.0 344 185 960 32 5.00 2.76
Apr 2021 to Mar 2022 (Period 04) Great Britain 526594 9268 16960 21594.0 4441 2454 13943 756 4.10 2.46
Apr 2021 to Mar 2022 (Period 04) England and Wales 478549 8667 15865 20198.5 3892 2333 13265 709 4.22 2.49
Apr 2021 to Mar 2022 (Period 04) Scotland 48045 601 1095 1395.5 550 121 678 47 2.90 2.27
Apr 2021 to Mar 2022 (Period 04) Avanti West Coast 6092 117 263 321.5 26 77 197 23 5.28 2.47
Apr 2021 to Mar 2022 (Period 04) c2c 8192 83 81 122.5 24 57 34 8 1.50 1.19
Apr 2021 to Mar 2022 (Period 04) Caledonian Sleeper 166 3 13 14.5 0 7 8 0 8.73 4.13
Apr 2021 to Mar 2022 (Period 04) Chiltern Railways 8684 105 238 290.5 79 8 200 4 3.35 1.81
Apr 2021 to Mar 2022 (Period 04) CrossCountry 6254 157 118 196.5 56 29 105 6 3.14 2.24
Apr 2021 to Mar 2022 (Period 04) East Midlands Railway 12118 189 260 354.5 29 63 239 24 2.93 2.12
Apr 2021 to Mar 2022 (Period 04) Elizabeth line 15151 199 241 340.5 149 33 130 28 2.25 1.96
Apr 2021 to Mar 2022 (Period 04) Grand Central 400 7 3 6.5 3 4 0 0 1.63 2.35
Apr 2021 to Mar 2022 (Period 04) Great Western Railway 39438 562 1436 1717.0 202 132 1362 21 4.35 1.93
Apr 2021 to Mar 2022 (Period 04) Greater Anglia 31719 329 505 669.5 269 199 182 20 2.11 1.90
Apr 2021 to Mar 2022 (Period 04) Greater Thameslink Railway 89096 2336 6856 8024.0 1158 714 6007 146 9.01 4.19
Apr 2021 to Mar 2022 (Period 04) Heathrow Express 4188 12 118 124.0 47 1 75 0 2.96 2.93
Apr 2021 to Mar 2022 (Period 04) Hull Trains 321 8 8 12.0 8 2 3 0 3.74 2.74
Apr 2021 to Mar 2022 (Period 04) London North Eastern Railway 3924 53 83 109.5 44 32 34 0 2.79 3.00
Apr 2021 to Mar 2022 (Period 04) London Overground 40552 795 855 1252.5 459 310 345 139 3.09 2.36
Apr 2021 to Mar 2022 (Period 04) Merseyrail 13156 58 34 63.0 12 7 36 7 0.48 1.16
Apr 2021 to Mar 2022 (Period 04) Northern Trains 62557 871 1608 2043.5 328 142 1461 112 3.27 1.73
Apr 2021 to Mar 2022 (Period 04) ScotRail 47879 598 1082 1381.0 550 114 670 47 2.88 2.27
Apr 2021 to Mar 2022 (Period 04) South Western Railway 41000 867 919 1352.5 456 203 643 51 3.30 2.31
Apr 2021 to Mar 2022 (Period 04) Southeastern 38866 694 284 631.0 262 60 247 61 1.62 1.88
Apr 2021 to Mar 2022 (Period 04) TfW Rail 18845 352 295 471.0 79 38 342 13 2.50 2.14
Apr 2021 to Mar 2022 (Period 04) TransPennine Express 7677 143 77 148.5 56 20 70 2 1.93 2.11
Apr 2021 to Mar 2022 (Period 04) West Midlands Trains 30319 730 1583 1948.0 147 202 1553 46 6.43 3.18
Apr 2021 to Mar 2022 (Period 05) Great Britain 513927 7502 12680 16431.0 2354 2606 10987 484 3.20 2.52
Apr 2021 to Mar 2022 (Period 05) England and Wales 465478 6916 11594 15052.0 2183 2012 10434 423 3.23 2.56
Apr 2021 to Mar 2022 (Period 05) Scotland 48449 586 1086 1379.0 171 594 553 61 2.85 2.19
Apr 2021 to Mar 2022 (Period 05) Avanti West Coast 4931 71 81 116.5 9 8 96 3 2.36 2.55
Apr 2021 to Mar 2022 (Period 05) c2c 8568 122 60 121.0 55 44 18 4 1.41 1.21
Apr 2021 to Mar 2022 (Period 05) Caledonian Sleeper 159 8 18 22.0 0 6 16 0 13.84 5.26
Apr 2021 to Mar 2022 (Period 05) Chiltern Railways 8632 72 224 260.0 36 58 165 1 3.01 1.89
Apr 2021 to Mar 2022 (Period 05) CrossCountry 6216 151 82 157.5 73 43 39 2 2.53 2.34
Apr 2021 to Mar 2022 (Period 05) East Midlands Railway 12134 186 243 336.0 38 36 249 13 2.77 2.25
Apr 2021 to Mar 2022 (Period 05) Elizabeth line 15141 182 162 253.0 37 70 137 8 1.67 1.94
Apr 2021 to Mar 2022 (Period 05) Grand Central 400 6 3 6.0 0 4 2 0 1.50 2.22
Apr 2021 to Mar 2022 (Period 05) Great Western Railway 38342 601 1244 1544.5 297 78 1156 13 4.03 2.16
Apr 2021 to Mar 2022 (Period 05) Greater Anglia 31573 210 394 499.0 97 262 120 19 1.58 1.83
Apr 2021 to Mar 2022 (Period 05) Greater Thameslink Railway 79593 1866 4525 5458.0 329 508 4476 144 6.86 4.35
Apr 2021 to Mar 2022 (Period 05) Heathrow Express 4187 9 129 133.5 24 12 97 0 3.19 3.09
Apr 2021 to Mar 2022 (Period 05) Hull Trains 324 3 2 3.5 1 1 2 0 1.08 2.26
Apr 2021 to Mar 2022 (Period 05) London North Eastern Railway 3984 43 42 63.5 10 21 32 1 1.59 2.89
Apr 2021 to Mar 2022 (Period 05) London Overground 40372 593 784 1080.5 369 225 440 47 2.68 2.33
Apr 2021 to Mar 2022 (Period 05) Merseyrail 13205 69 50 84.5 27 15 33 9 0.64 1.15
Apr 2021 to Mar 2022 (Period 05) Northern Trains 61015 711 999 1354.5 116 212 962 64 2.22 1.83
Apr 2021 to Mar 2022 (Period 05) ScotRail 48290 578 1068 1357.0 171 588 538 61 2.81 2.19
Apr 2021 to Mar 2022 (Period 05) South Western Railway 40583 469 440 674.5 134 73 447 20 1.66 2.27
Apr 2021 to Mar 2022 (Period 05) Southeastern 40267 553 524 800.5 318 205 249 28 1.99 1.89
Apr 2021 to Mar 2022 (Period 05) TfW Rail 18465 337 232 400.5 86 53 249 13 2.17 2.18
Apr 2021 to Mar 2022 (Period 05) TransPennine Express 7596 106 65 118.0 17 29 64 8 1.55 2.08
Apr 2021 to Mar 2022 (Period 05) West Midlands Trains 29950 556 1309 1587.0 109 55 1398 25 5.30 3.45
Apr 2021 to Mar 2022 (Period 06) Great Britain 520585 8491 12256 16501.5 3263 2253 10375 610 3.17 2.59
Apr 2021 to Mar 2022 (Period 06) England and Wales 472201 8131 11284 15349.5 3044 2207 9522 576 3.25 2.63
Apr 2021 to Mar 2022 (Period 06) Scotland 48384 360 972 1152.0 219 47 852 34 2.38 2.20
Apr 2021 to Mar 2022 (Period 06) Avanti West Coast 6046 70 68 103.0 30 8 66 1 1.70 2.38
Apr 2021 to Mar 2022 (Period 06) c2c 8074 52 53 79.0 27 30 20 1 0.98 1.23
Apr 2021 to Mar 2022 (Period 06) Caledonian Sleeper 134 1 4 4.5 1 0 4 0 3.36 5.46
Apr 2021 to Mar 2022 (Period 06) Chiltern Railways 8649 49 146 170.5 28 7 135 1 1.97 1.93
Apr 2021 to Mar 2022 (Period 06) CrossCountry 6186 106 68 121.0 28 26 63 4 1.96 2.33
Apr 2021 to Mar 2022 (Period 06) East Midlands Railway 11924 189 223 317.5 19 46 237 16 2.66 2.35
Apr 2021 to Mar 2022 (Period 06) Elizabeth line 14868 200 156 256.0 101 21 132 2 1.72 1.97
Apr 2021 to Mar 2022 (Period 06) Grand Central 408 4 11 13.0 1 9 4 0 3.19 2.36
Apr 2021 to Mar 2022 (Period 06) Great Western Railway 39255 614 1268 1575.0 171 116 1262 25 4.01 2.38
Apr 2021 to Mar 2022 (Period 06) Greater Anglia 32230 188 319 413.0 74 129 194 16 1.28 1.82
Apr 2021 to Mar 2022 (Period 06) Greater Thameslink Railway 80767 2153 4571 5647.5 696 956 3854 142 6.99 4.49
Apr 2021 to Mar 2022 (Period 06) Heathrow Express 4197 34 107 124.0 31 0 90 2 2.95 3.20
Apr 2021 to Mar 2022 (Period 06) Hull Trains 320 4 8 10.0 1 8 2 0 3.13 2.33
Apr 2021 to Mar 2022 (Period 06) London North Eastern Railway 3994 68 129 163.0 20 77 64 3 4.08 3.01
Apr 2021 to Mar 2022 (Period 06) London Overground 42120 696 724 1072.0 415 66 445 147 2.55 2.41
Apr 2021 to Mar 2022 (Period 06) Merseyrail 13270 198 61 160.0 43 59 54 4 1.21 1.22
Apr 2021 to Mar 2022 (Period 06) Northern Trains 60780 842 940 1361.0 184 242 881 54 2.24 1.90
Apr 2021 to Mar 2022 (Period 06) ScotRail 48250 359 968 1147.5 219 47 848 34 2.38 2.19
Apr 2021 to Mar 2022 (Period 06) South Western Railway 41513 675 471 808.5 292 173 289 55 1.95 2.30
Apr 2021 to Mar 2022 (Period 06) Southeastern 40238 656 484 812.0 450 72 250 40 2.02 1.90
Apr 2021 to Mar 2022 (Period 06) TfW Rail 19245 458 236 465.0 105 76 275 9 2.42 2.18
Apr 2021 to Mar 2022 (Period 06) TransPennine Express 7690 137 106 174.5 29 48 94 3 2.27 2.15
Apr 2021 to Mar 2022 (Period 06) West Midlands Trains 30427 738 1135 1504.0 301 38 1112 52 4.94 3.62
Apr 2021 to Mar 2022 (Period 07) Great Britain 532849 8175 10082 14169.5 4045 2243 7251 631 2.66 2.63
Apr 2021 to Mar 2022 (Period 07) England and Wales 484763 7690 9066 12911.0 3716 2106 6535 553 2.66 2.68
Apr 2021 to Mar 2022 (Period 07) Scotland 48086 485 1016 1258.5 329 136 716 77 2.62 2.25
Apr 2021 to Mar 2022 (Period 07) Avanti West Coast 6123 79 61 100.5 27 13 60 2 1.64 2.29
Apr 2021 to Mar 2022 (Period 07) c2c 8150 146 102 175.0 100 35 38 2 2.15 1.34
Apr 2021 to Mar 2022 (Period 07) Caledonian Sleeper 166 2 4 5.0 0 1 4 0 3.01 5.56
Apr 2021 to Mar 2022 (Period 07) Chiltern Railways 8681 55 100 127.5 73 5 45 5 1.47 1.86
Apr 2021 to Mar 2022 (Period 07) CrossCountry 6362 121 50 110.5 37 18 53 3 1.74 2.32
Apr 2021 to Mar 2022 (Period 07) East Midlands Railway 12016 181 293 383.5 126 39 196 22 3.19 2.45
Apr 2021 to Mar 2022 (Period 07) Elizabeth line 15054 186 176 269.0 88 83 89 9 1.79 1.98
Apr 2021 to Mar 2022 (Period 07) Grand Central 436 7 7 10.5 2 5 5 0 2.41 2.34
Apr 2021 to Mar 2022 (Period 07) Great Western Railway 39287 346 604 777.0 151 84 530 12 1.98 2.46
Apr 2021 to Mar 2022 (Period 07) Greater Anglia 33634 265 459 591.5 181 191 203 17 1.76 1.80
Apr 2021 to Mar 2022 (Period 07) Greater Thameslink Railway 83458 2033 3106 4122.5 1269 561 2120 172 4.94 4.62
Apr 2021 to Mar 2022 (Period 07) Heathrow Express 4163 24 231 243.0 129 47 67 0 5.84 3.57
Apr 2021 to Mar 2022 (Period 07) Hull Trains 323 1 3 3.5 2 1 1 0 1.08 2.23
Apr 2021 to Mar 2022 (Period 07) London North Eastern Railway 3797 21 48 58.5 20 13 24 2 1.54 2.96
Apr 2021 to Mar 2022 (Period 07) London Overground 41896 800 693 1093.0 240 256 507 91 2.61 2.41
Apr 2021 to Mar 2022 (Period 07) Merseyrail 13548 145 65 137.5 29 46 56 7 1.01 1.18
Apr 2021 to Mar 2022 (Period 07) Northern Trains 63088 720 808 1168.0 233 194 677 63 1.85 1.95
Apr 2021 to Mar 2022 (Period 07) ScotRail 47920 483 1012 1253.5 329 135 712 77 2.62 2.24
Apr 2021 to Mar 2022 (Period 07) South Western Railway 41326 685 532 874.5 324 316 193 42 2.12 2.29
Apr 2021 to Mar 2022 (Period 07) Southeastern 42510 810 491 896.0 508 46 281 61 2.11 1.95
Apr 2021 to Mar 2022 (Period 07) TfW Rail 22292 475 451 688.5 61 78 534 16 3.09 2.32
Apr 2021 to Mar 2022 (Period 07) TransPennine Express 7642 98 40 89.0 17 14 55 2 1.16 2.08
Apr 2021 to Mar 2022 (Period 07) West Midlands Trains 30977 492 746 992.0 98 63 803 28 3.20 3.55
Apr 2021 to Mar 2022 (Period 08) Great Britain 536227 10659 13350 18679.5 5000 3780 9193 706 3.48 2.72
Apr 2021 to Mar 2022 (Period 08) England and Wales 485859 9851 12345 17270.5 4874 3210 8533 653 3.55 2.77
Apr 2021 to Mar 2022 (Period 08) Scotland 50368 808 1005 1409.0 126 571 660 53 2.80 2.31
Apr 2021 to Mar 2022 (Period 08) Avanti West Coast 6132 84 218 260.0 63 103 92 2 4.24 2.59
Apr 2021 to Mar 2022 (Period 08) c2c 8062 133 45 111.5 12 34 58 8 1.38 1.35
Apr 2021 to Mar 2022 (Period 08) Caledonian Sleeper 142 1 7 7.5 1 0 6 0 5.28 5.95
Apr 2021 to Mar 2022 (Period 08) Chiltern Railways 8504 83 78 119.5 23 8 75 14 1.41 1.86
Apr 2021 to Mar 2022 (Period 08) CrossCountry 6375 110 65 120.0 33 38 46 3 1.88 2.37
Apr 2021 to Mar 2022 (Period 08) East Midlands Railway 12034 210 295 400.0 26 130 236 9 3.32 2.50
Apr 2021 to Mar 2022 (Period 08) Elizabeth line 15164 247 323 446.5 203 101 134 9 2.94 2.06
Apr 2021 to Mar 2022 (Period 08) Grand Central 446 6 8 11.0 5 3 4 0 2.47 2.20
Apr 2021 to Mar 2022 (Period 08) Great Western Railway 39666 607 1059 1362.5 379 238 732 14 3.43 2.63
Apr 2021 to Mar 2022 (Period 08) Greater Anglia 33561 293 486 632.5 201 247 149 35 1.88 1.77
Apr 2021 to Mar 2022 (Period 08) Greater Thameslink Railway 84589 2164 3010 4092.0 851 759 2236 246 4.84 4.67
Apr 2021 to Mar 2022 (Period 08) Heathrow Express 4192 13 176 182.5 68 0 114 0 4.35 3.77
Apr 2021 to Mar 2022 (Period 08) Hull Trains 323 3 4 5.5 5 0 1 0 1.70 2.24
Apr 2021 to Mar 2022 (Period 08) London North Eastern Railway 4062 86 119 162.0 97 31 32 2 3.99 3.15
Apr 2021 to Mar 2022 (Period 08) London Overground 40835 843 760 1181.5 558 134 409 81 2.89 2.43
Apr 2021 to Mar 2022 (Period 08) Lumo (East Coast) 74 2 4 5.0 2 1 2 0 6.76 [z]
Apr 2021 to Mar 2022 (Period 08) Merseyrail 13636 198 144 243.0 109 38 86 10 1.78 1.22
Apr 2021 to Mar 2022 (Period 08) Northern Trains 63567 1115 1314 1871.5 321 366 1124 60 2.94 2.01
Apr 2021 to Mar 2022 (Period 08) ScotRail 50226 807 998 1401.5 125 571 653 53 2.79 2.31
Apr 2021 to Mar 2022 (Period 08) South Western Railway 41461 863 1224 1655.5 797 359 454 45 3.99 2.44
Apr 2021 to Mar 2022 (Period 08) Southeastern 42520 1053 672 1198.5 648 131 352 68 2.82 1.99
Apr 2021 to Mar 2022 (Period 08) TfW Rail 21810 774 795 1182.0 167 241 754 19 5.42 2.62
Apr 2021 to Mar 2022 (Period 08) TransPennine Express 7689 203 69 170.5 43 42 80 5 2.22 2.13
Apr 2021 to Mar 2022 (Period 08) West Midlands Trains 31157 761 1477 1857.5 262 206 1364 26 5.96 3.85
Apr 2021 to Mar 2022 (Period 09) Great Britain 537011 11502 16546 22297.0 4825 4914 11542 1016 4.15 2.90
Apr 2021 to Mar 2022 (Period 09) England and Wales 484923 10712 14574 19930.0 4581 3816 10574 958 4.11 2.94
Apr 2021 to Mar 2022 (Period 09) Scotland 52088 790 1972 2367.0 243 1098 968 58 4.54 2.53
Apr 2021 to Mar 2022 (Period 09) Avanti West Coast 6112 208 224 328.0 84 83 154 6 5.37 2.84
Apr 2021 to Mar 2022 (Period 09) c2c 8087 45 22 44.5 19 5 18 2 0.55 1.34
Apr 2021 to Mar 2022 (Period 09) Caledonian Sleeper 149 7 9 12.5 0 9 3 0 8.39 6.32
Apr 2021 to Mar 2022 (Period 09) Chiltern Railways 8638 76 157 195.0 9 80 105 1 2.26 1.98
Apr 2021 to Mar 2022 (Period 09) CrossCountry 5799 247 133 256.5 43 92 105 17 4.42 2.64
Apr 2021 to Mar 2022 (Period 09) East Midlands Railway 11483 208 294 398.0 137 45 203 12 3.47 2.67
Apr 2021 to Mar 2022 (Period 09) Elizabeth line 15077 307 268 421.5 205 41 173 2 2.80 2.03
Apr 2021 to Mar 2022 (Period 09) Grand Central 418 13 14 20.5 1 8 11 2 4.90 2.38
Apr 2021 to Mar 2022 (Period 09) Great Western Railway 39518 515 896 1153.5 151 123 861 19 2.92 2.74
Apr 2021 to Mar 2022 (Period 09) Greater Anglia 33617 320 469 629.0 247 166 194 22 1.87 1.77
Apr 2021 to Mar 2022 (Period 09) Greater Thameslink Railway 84949 2028 3728 4742.0 1150 225 3203 164 5.58 4.93
Apr 2021 to Mar 2022 (Period 09) Heathrow Express 3902 8 94 98.0 38 0 60 0 2.51 3.78
Apr 2021 to Mar 2022 (Period 09) Hull Trains 309 8 2 6.0 1 2 3 0 1.94 2.13
Apr 2021 to Mar 2022 (Period 09) London North Eastern Railway 3841 125 80 142.5 7 106 30 1 3.71 3.14
Apr 2021 to Mar 2022 (Period 09) London Overground 42366 1000 967 1467.0 324 205 771 167 3.46 2.56
Apr 2021 to Mar 2022 (Period 09) Lumo (East Coast) 94 4 3 5.0 1 3 2 0 5.32 [z]
Apr 2021 to Mar 2022 (Period 09) Merseyrail 13636 181 145 235.5 40 95 94 6 1.73 1.31
Apr 2021 to Mar 2022 (Period 09) Northern Trains 63009 1409 2357 3061.5 358 1085 1550 69 4.86 2.29
Apr 2021 to Mar 2022 (Period 09) ScotRail 51939 783 1963 2354.5 243 1088 965 58 4.53 2.52
Apr 2021 to Mar 2022 (Period 09) South Western Railway 41909 770 797 1182.0 356 277 440 110 2.82 2.43
Apr 2021 to Mar 2022 (Period 09) Southeastern 42148 850 603 1028.0 357 120 445 106 2.44 2.06
Apr 2021 to Mar 2022 (Period 09) TfW Rail 21236 913 1814 2270.5 520 743 918 89 10.69 3.40
Apr 2021 to Mar 2022 (Period 09) TransPennine Express 7656 249 188 312.5 84 75 147 6 4.08 2.27
Apr 2021 to Mar 2022 (Period 09) West Midlands Trains 31119 1228 1319 1933.0 449 238 1086 160 6.21 4.15
Apr 2021 to Mar 2022 (Period 10) Great Britain 472899 8788 16061 20455.0 2788 1566 15612 488 4.33 2.99
Apr 2021 to Mar 2022 (Period 10) England and Wales 428292 8259 14344 18473.5 2600 1335 14120 418 4.31 3.02
Apr 2021 to Mar 2022 (Period 10) Scotland 44607 529 1717 1981.5 188 231 1492 70 4.44 2.71
Apr 2021 to Mar 2022 (Period 10) Avanti West Coast 6127 225 536 648.5 17 28 602 2 10.58 3.60
Apr 2021 to Mar 2022 (Period 10) c2c 7346 41 43 63.5 15 6 42 1 0.86 1.37
Apr 2021 to Mar 2022 (Period 10) Caledonian Sleeper 140 2 1 2.0 0 0 2 0 1.43 5.71
Apr 2021 to Mar 2022 (Period 10) Chiltern Railways 7348 20 92 102.0 10 8 83 0 1.39 1.84
Apr 2021 to Mar 2022 (Period 10) CrossCountry 4737 142 156 227.0 15 31 180 1 4.79 2.71
Apr 2021 to Mar 2022 (Period 10) East Midlands Railway 11003 153 252 328.5 25 25 274 4 2.99 2.58
Apr 2021 to Mar 2022 (Period 10) Elizabeth line 13791 272 162 298.0 120 41 98 38 2.16 2.10
Apr 2021 to Mar 2022 (Period 10) Grand Central 420 13 7 13.5 4 1 9 0 3.21 2.49
Apr 2021 to Mar 2022 (Period 10) Great Western Railway 36738 567 1614 1897.5 174 52 1661 10 5.16 2.76
Apr 2021 to Mar 2022 (Period 10) Greater Anglia 28863 175 284 371.5 105 107 130 29 1.29 1.71
Apr 2021 to Mar 2022 (Period 10) Greater Thameslink Railway 70501 1715 4085 4942.5 507 235 4097 103 7.01 5.05
Apr 2021 to Mar 2022 (Period 10) Heathrow Express 4112 7 90 93.5 46 0 38 9 2.27 3.67
Apr 2021 to Mar 2022 (Period 10) Hull Trains 305 3 6 7.5 3 0 4 0 2.46 2.14
Apr 2021 to Mar 2022 (Period 10) London North Eastern Railway 3745 41 79 99.5 17 19 63 1 2.66 3.09
Apr 2021 to Mar 2022 (Period 10) London Overground 38834 714 574 931.0 249 167 460 56 2.40 2.52
Apr 2021 to Mar 2022 (Period 10) Lumo (East Coast) 131 0 0 0.0 0 0 0 0 0 [z]
Apr 2021 to Mar 2022 (Period 10) Merseyrail 12510 123 120 181.5 47 6 125 3 1.45 1.16
Apr 2021 to Mar 2022 (Period 10) Northern Trains 55701 1050 2321 2846.0 198 201 2384 64 5.11 2.55
Apr 2021 to Mar 2022 (Period 10) ScotRail 44467 527 1716 1979.5 188 231 1490 70 4.45 2.70
Apr 2021 to Mar 2022 (Period 10) South Western Railway 37022 556 465 743.0 220 60 437 25 2.01 2.37
Apr 2021 to Mar 2022 (Period 10) Southeastern 35280 763 386 767.5 351 68 323 26 2.18 2.04
Apr 2021 to Mar 2022 (Period 10) TfW Rail 18877 615 1125 1432.5 370 102 947 13 7.59 3.67
Apr 2021 to Mar 2022 (Period 10) TransPennine Express 6832 300 376 526.0 38 59 424 4 7.70 2.61
Apr 2021 to Mar 2022 (Period 10) West Midlands Trains 28069 764 1571 1953.0 69 119 1737 28 6.96 4.47
Apr 2021 to Mar 2022 (Period 11) Great Britain 504480 7430 8690 12405.0 2990 2785 5891 739 2.46 2.97
Apr 2021 to Mar 2022 (Period 11) England and Wales 455088 6892 7522 10968.0 2740 1980 5553 695 2.41 2.99
Apr 2021 to Mar 2022 (Period 11) Scotland 49392 538 1168 1437.0 250 805 337 45 2.91 2.79
Apr 2021 to Mar 2022 (Period 11) Avanti West Coast 5248 63 84 115.5 23 17 72 4 2.20 3.38
Apr 2021 to Mar 2022 (Period 11) c2c 7774 52 25 51.0 2 18 28 3 0.66 1.24
Apr 2021 to Mar 2022 (Period 11) Caledonian Sleeper 163 2 1 2.0 0 1 1 0 1.23 5.25
Apr 2021 to Mar 2022 (Period 11) Chiltern Railways 8695 50 66 91.0 58 0 30 3 1.05 1.73
Apr 2021 to Mar 2022 (Period 11) CrossCountry 5378 78 53 92.0 30 38 22 2 1.71 2.58
Apr 2021 to Mar 2022 (Period 11) East Midlands Railway 12490 164 140 222.0 21 43 155 4 1.78 2.50
Apr 2021 to Mar 2022 (Period 11) Elizabeth line 14941 218 162 271.0 74 72 104 21 1.81 2.11
Apr 2021 to Mar 2022 (Period 11) Grand Central 458 7 4 7.5 1 5 3 0 1.64 2.40
Apr 2021 to Mar 2022 (Period 11) Great Western Railway 40169 330 463 628.0 156 138 309 25 1.56 2.77
Apr 2021 to Mar 2022 (Period 11) Greater Anglia 27554 103 185 236.5 69 81 68 18 0.86 1.64
Apr 2021 to Mar 2022 (Period 11) Greater Thameslink Railway 81407 2008 2186 3190.0 772 257 1913 248 3.92 5.08
Apr 2021 to Mar 2022 (Period 11) Heathrow Express 4184 12 110 116.0 48 2 66 0 2.77 3.69
Apr 2021 to Mar 2022 (Period 11) Hull Trains 254 3 3 4.5 0 1 4 0 1.77 2.11
Apr 2021 to Mar 2022 (Period 11) London North Eastern Railway 3831 66 80 113.0 13 79 18 4 2.95 2.98
Apr 2021 to Mar 2022 (Period 11) London Overground 39830 695 839 1186.5 386 76 565 160 2.98 2.62
Apr 2021 to Mar 2022 (Period 11) Lumo (East Coast) 158 1 7 7.5 0 7 0 0 4.75 [z]
Apr 2021 to Mar 2022 (Period 11) Merseyrail 10856 142 34 105.0 28 5 65 7 0.97 1.06
Apr 2021 to Mar 2022 (Period 11) Northern Trains 57909 882 1390 1831.0 202 553 1036 40 3.16 2.54
Apr 2021 to Mar 2022 (Period 11) ScotRail 49229 536 1167 1435.0 250 804 336 45 2.91 2.79
Apr 2021 to Mar 2022 (Period 11) South Western Railway 37108 472 361 597.0 158 295 120 25 1.61 2.32
Apr 2021 to Mar 2022 (Period 11) Southeastern 41135 594 423 720.0 258 153 225 83 1.75 1.96
Apr 2021 to Mar 2022 (Period 11) TfW Rail 19752 358 244 423.0 168 35 209 11 2.14 3.60
Apr 2021 to Mar 2022 (Period 11) TransPennine Express 7274 170 181 266.0 37 66 161 2 3.66 2.54
Apr 2021 to Mar 2022 (Period 11) West Midlands Trains 28683 424 482 694.0 238 40 381 34 2.42 4.40
Apr 2021 to Mar 2022 (Period 12) Great Britain 511794 10860 23993 29423.0 3157 15481 9857 928 5.75 3.22
Apr 2021 to Mar 2022 (Period 12) England and Wales 461385 10354 22768 27945.0 2674 15264 9124 882 6.06 3.27
Apr 2021 to Mar 2022 (Period 12) Scotland 50409 506 1225 1478.0 483 216 733 45 2.93 2.68
Apr 2021 to Mar 2022 (Period 12) Avanti West Coast 5150 161 206 286.5 20 139 114 13 5.56 3.67
Apr 2021 to Mar 2022 (Period 12) c2c 8100 104 158 210.0 19 166 12 12 2.59 1.36
Apr 2021 to Mar 2022 (Period 12) Caledonian Sleeper 163 4 13 15.0 1 11 2 0 9.20 5.06
Apr 2021 to Mar 2022 (Period 12) Chiltern Railways 8414 110 300 355.0 19 240 64 31 4.22 1.99
Apr 2021 to Mar 2022 (Period 12) CrossCountry 5131 180 123 213.0 15 153 45 0 4.15 2.72
Apr 2021 to Mar 2022 (Period 12) East Midlands Railway 12363 283 449 590.5 32 369 175 14 4.78 2.80
Apr 2021 to Mar 2022 (Period 12) Elizabeth line 13591 130 374 439.0 83 266 86 4 3.23 2.14
Apr 2021 to Mar 2022 (Period 12) Grand Central 473 19 19 28.5 5 10 14 1 6.03 2.75
Apr 2021 to Mar 2022 (Period 12) Great Western Railway 38626 419 1451 1660.5 173 1228 246 13 4.30 2.97
Apr 2021 to Mar 2022 (Period 12) Greater Anglia 29901 229 1254 1368.5 117 1131 82 39 4.58 1.78
Apr 2021 to Mar 2022 (Period 12) Greater Thameslink Railway 81039 2651 6307 7632.5 678 3587 3071 297 9.42 5.51
Apr 2021 to Mar 2022 (Period 12) Heathrow Express 4013 15 266 273.5 82 147 44 0 6.82 3.88
Apr 2021 to Mar 2022 (Period 12) Hull Trains 354 5 3 5.5 1 3 1 0 1.55 2.05
Apr 2021 to Mar 2022 (Period 12) London North Eastern Railway 4113 94 162 209.0 1 145 64 0 5.08 3.13
Apr 2021 to Mar 2022 (Period 12) London Overground 41580 735 1284 1651.5 281 969 306 96 3.97 2.72
Apr 2021 to Mar 2022 (Period 12) Lumo (East Coast) 204 2 4 5.0 0 5 0 0 2.45 [z]
Apr 2021 to Mar 2022 (Period 12) Merseyrail 12731 94 95 142.0 28 64 49 1 1.12 1.12
Apr 2021 to Mar 2022 (Period 12) Northern Trains 57047 1585 3787 4579.5 316 1336 2808 121 8.03 3.04
Apr 2021 to Mar 2022 (Period 12) ScotRail 50246 502 1212 1463.0 482 205 731 45 2.91 2.67
Apr 2021 to Mar 2022 (Period 12) South Western Railway 40182 922 2635 3096.0 217 2633 185 61 7.70 2.81
Apr 2021 to Mar 2022 (Period 12) Southeastern 42509 908 1823 2277.0 166 1685 310 115 5.36 2.18
Apr 2021 to Mar 2022 (Period 12) TfW Rail 19398 625 769 1081.5 144 564 349 25 5.58 3.86
Apr 2021 to Mar 2022 (Period 12) TransPennine Express 6518 206 268 371.0 65 113 186 7 5.69 2.75
Apr 2021 to Mar 2022 (Period 12) West Midlands Trains 29948 877 1031 1469.5 212 313 912 33 4.91 4.58
Apr 2021 to Mar 2022 (Period 13) Great Britain 485812 8253 11581 15707.5 3455 1890 9794 568 3.23 3.31
Apr 2021 to Mar 2022 (Period 13) England and Wales 438427 7634 10715 14532.0 3250 1727 9077 478 3.31 3.37
Apr 2021 to Mar 2022 (Period 13) Scotland 47385 619 866 1175.5 206 162 717 90 2.48 2.76
Apr 2021 to Mar 2022 (Period 13) Avanti West Coast 5585 70 208 243.0 12 3 228 2 4.35 3.89
Apr 2021 to Mar 2022 (Period 13) c2c 7354 63 30 61.5 34 5 20 1 0.84 1.32
Apr 2021 to Mar 2022 (Period 13) Caledonian Sleeper 152 1 0 0.5 0 0 1 0 0.33 4.71
Apr 2021 to Mar 2022 (Period 13) Chiltern Railways 8064 21 58 68.5 20 2 47 0 0.85 1.96
Apr 2021 to Mar 2022 (Period 13) CrossCountry 5444 105 72 124.5 17 61 39 7 2.29 2.76
Apr 2021 to Mar 2022 (Period 13) East Midlands Railway 11567 116 178 236.0 20 8 190 18 2.04 2.85
Apr 2021 to Mar 2022 (Period 13) Elizabeth line 12522 225 170 282.5 149 43 83 7 2.26 2.22
Apr 2021 to Mar 2022 (Period 13) Grand Central 447 5 6 8.5 2 1 7 0 1.90 2.70
Apr 2021 to Mar 2022 (Period 13) Great Western Railway 37502 420 690 900.0 232 124 534 10 2.40 3.03
Apr 2021 to Mar 2022 (Period 13) Greater Anglia 29357 281 465 605.5 344 79 163 19 2.06 1.83
Apr 2021 to Mar 2022 (Period 13) Greater Thameslink Railway 73828 1822 3212 4123.0 804 582 2617 120 5.58 5.70
Apr 2021 to Mar 2022 (Period 13) Heathrow Express 3865 4 93 95.0 40 7 45 2 2.46 3.77
Apr 2021 to Mar 2022 (Period 13) Hull Trains 325 1 6 6.5 0 0 7 0 2.00 2.04
Apr 2021 to Mar 2022 (Period 13) London North Eastern Railway 3929 35 77 94.5 4 18 71 2 2.41 3.08
Apr 2021 to Mar 2022 (Period 13) London Overground 38973 731 572 937.5 350 110 413 65 2.41 2.75
Apr 2021 to Mar 2022 (Period 13) Lumo (East Coast) 207 1 3 3.5 0 0 3 0 1.69 [z]
Apr 2021 to Mar 2022 (Period 13) Merseyrail 12626 112 89 145.0 56 13 74 3 1.15 1.10
Apr 2021 to Mar 2022 (Period 13) Northern Trains 53628 1038 2285 2804.0 163 236 2354 51 5.23 3.30
Apr 2021 to Mar 2022 (Period 13) ScotRail 47233 618 866 1175.0 206 162 717 90 2.49 2.75
Apr 2021 to Mar 2022 (Period 13) South Western Railway 38903 510 302 557.0 124 41 353 39 1.43 2.80
Apr 2021 to Mar 2022 (Period 13) Southeastern 39875 705 535 887.5 330 223 247 88 2.23 2.24
Apr 2021 to Mar 2022 (Period 13) TfW Rail 19161 592 406 702.0 273 76 335 17 3.66 3.98
Apr 2021 to Mar 2022 (Period 13) TransPennine Express 5883 153 255 331.5 59 38 234 0 5.63 2.97
Apr 2021 to Mar 2022 (Period 13) West Midlands Trains 29382 624 1003 1315.0 217 58 1013 26 4.48 4.72
Apr 2022 to Mar 2023 (Period 01) Great Britain 559777 8553 12816 17092.5 4919 2499 8989 685 3.05 3.43
Apr 2022 to Mar 2023 (Period 01) England and Wales 505005 8134 11849 15916.0 4700 2260 8336 620 3.15 3.50
Apr 2022 to Mar 2023 (Period 01) Scotland 54772 419 967 1176.5 219 239 653 64 2.15 2.83
Apr 2022 to Mar 2023 (Period 01) Avanti West Coast 6453 120 327 387.0 41 36 306 5 6.00 4.25
Apr 2022 to Mar 2023 (Period 01) c2c 8495 101 87 137.5 25 68 40 5 1.62 1.38
Apr 2022 to Mar 2023 (Period 01) Caledonian Sleeper 165 4 3 5.0 1 1 3 0 3.03 4.68
Apr 2022 to Mar 2023 (Period 01) Chiltern Railways 9020 64 88 120.0 22 15 69 15 1.33 1.98
Apr 2022 to Mar 2023 (Period 01) CrossCountry 5992 158 128 207.0 38 21 145 3 3.45 2.93
Apr 2022 to Mar 2023 (Period 01) East Midlands Railway 13555 154 232 309.0 41 15 248 6 2.28 2.95
Apr 2022 to Mar 2023 (Period 01) Elizabeth line 16182 226 345 458.0 321 44 90 3 2.83 2.26
Apr 2022 to Mar 2023 (Period 01) Grand Central 525 1 7 7.5 1 0 7 0 1.43 2.66
Apr 2022 to Mar 2023 (Period 01) Great Western Railway 44390 531 1162 1427.5 542 240 609 37 3.22 3.19
Apr 2022 to Mar 2023 (Period 01) Greater Anglia 33937 190 265 360.0 112 75 156 17 1.06 1.81
Apr 2022 to Mar 2023 (Period 01) Greater Thameslink Railway 85536 2166 3640 4723.0 1670 373 2547 133 5.52 5.98
Apr 2022 to Mar 2023 (Period 01) Heathrow Express 4455 10 349 354.0 328 1 24 0 7.95 4.17
Apr 2022 to Mar 2023 (Period 01) Hull Trains 375 1 4 4.5 0 0 5 0 1.20 2.00
Apr 2022 to Mar 2023 (Period 01) London North Eastern Railway 4566 39 31 50.5 21 7 23 0 1.11 3.01
Apr 2022 to Mar 2023 (Period 01) London Overground 45386 664 792 1124.0 533 173 373 44 2.48 2.78
Apr 2022 to Mar 2023 (Period 01) Lumo (East Coast) 295 0 4 4.0 0 0 4 0 1.36 [z]
Apr 2022 to Mar 2023 (Period 01) Merseyrail 14661 108 52 106.0 36 17 44 9 0.72 1.08
Apr 2022 to Mar 2023 (Period 01) Northern Trains 62025 1009 1668 2172.5 181 174 1748 68 3.50 3.49
Apr 2022 to Mar 2023 (Period 01) ScotRail 54607 415 964 1171.5 218 238 650 64 2.15 2.82
Apr 2022 to Mar 2023 (Period 01) South Western Railway 43745 621 706 1016.5 215 515 208 78 2.32 2.87
Apr 2022 to Mar 2023 (Period 01) Southeastern 45710 547 346 619.5 135 196 225 64 1.36 2.24
Apr 2022 to Mar 2023 (Period 01) TfW Rail 23773 494 393 640.0 153 61 401 26 2.69 4.06
Apr 2022 to Mar 2023 (Period 01) TransPennine Express 6486 161 215 295.5 9 28 253 5 4.56 3.24
Apr 2022 to Mar 2023 (Period 01) West Midlands Trains 29443 769 1008 1392.5 278 200 811 103 4.73 4.91
Apr 2022 to Mar 2023 (Period 02) Great Britain 535760 8324 10049 14211.0 3776 1984 7846 605 2.65 3.47
Apr 2022 to Mar 2023 (Period 02) England and Wales 487975 7821 8687 12597.5 3459 1912 6670 557 2.58 3.52
Apr 2022 to Mar 2023 (Period 02) Scotland 47785 503 1362 1613.5 318 72 1176 48 3.38 2.94
Apr 2022 to Mar 2023 (Period 02) Avanti West Coast 6324 142 344 415.0 26 67 320 3 6.56 4.48
Apr 2022 to Mar 2023 (Period 02) c2c 7969 64 60 92.0 26 5 53 8 1.15 1.39
Apr 2022 to Mar 2023 (Period 02) Caledonian Sleeper 163 0 0 0.0 0 0 0 0 0 4.68
Apr 2022 to Mar 2023 (Period 02) Chiltern Railways 8567 90 110 155.0 106 13 35 1 1.81 2.01
Apr 2022 to Mar 2023 (Period 02) CrossCountry 5949 148 136 210.0 51 20 132 7 3.53 2.95
Apr 2022 to Mar 2023 (Period 02) East Midlands Railway 12708 243 279 400.5 50 108 234 8 3.15 3.01
Apr 2022 to Mar 2023 (Period 02) Elizabeth line 17125 182 153 244.0 75 72 90 7 1.42 2.25
Apr 2022 to Mar 2023 (Period 02) Grand Central 464 5 16 18.5 1 2 17 0 3.99 2.84
Apr 2022 to Mar 2023 (Period 02) Great Western Railway 42142 375 460 647.5 214 79 330 24 1.54 3.13
Apr 2022 to Mar 2023 (Period 02) Greater Anglia 31525 172 184 270.0 100 73 85 11 0.86 1.76
Apr 2022 to Mar 2023 (Period 02) Greater Thameslink Railway 82991 1927 2370 3333.5 1113 582 1492 145 4.02 6.06
Apr 2022 to Mar 2023 (Period 02) Heathrow Express 4160 9 62 66.5 31 15 17 3 1.60 3.92
Apr 2022 to Mar 2023 (Period 02) Hull Trains 363 10 1 6.0 5 1 1 0 1.65 1.88
Apr 2022 to Mar 2023 (Period 02) London North Eastern Railway 4362 41 93 113.5 23 74 16 2 2.60 2.83
Apr 2022 to Mar 2023 (Period 02) London Overground 42327 534 576 843.0 299 135 322 88 1.99 2.80
Apr 2022 to Mar 2023 (Period 02) Lumo (East Coast) 277 1 3 3.5 0 0 4 0 1.26 [z]
Apr 2022 to Mar 2023 (Period 02) Merseyrail 16078 404 104 306.0 142 15 135 14 1.90 1.17
Apr 2022 to Mar 2023 (Period 02) Northern Trains 57280 924 1800 2262.0 104 230 1885 43 3.95 3.67
Apr 2022 to Mar 2023 (Period 02) ScotRail 47622 503 1362 1613.5 318 72 1176 48 3.39 2.93
Apr 2022 to Mar 2023 (Period 02) South Western Railway 42619 429 295 509.5 193 100 177 40 1.20 2.79
Apr 2022 to Mar 2023 (Period 02) Southeastern 43106 821 285 695.5 274 99 248 74 1.61 2.26
Apr 2022 to Mar 2023 (Period 02) TfW Rail 23737 566 357 640.0 244 79 294 23 2.70 4.07
Apr 2022 to Mar 2023 (Period 02) TransPennine Express 6501 166 210 293.0 20 35 238 1 4.51 3.45
Apr 2022 to Mar 2023 (Period 02) West Midlands Trains 31401 568 789 1073.0 361 107 548 58 3.42 4.92
Apr 2022 to Mar 2023 (Period 03) Great Britain 477245 9177 11482 16070.5 4429 1879 9193 570 3.37 3.50
Apr 2022 to Mar 2023 (Period 03) England and Wales 444123 8868 11026 15460.0 4251 1764 8896 549 3.48 3.56
Apr 2022 to Mar 2023 (Period 03) Scotland 33122 309 456 610.5 178 115 297 21 1.84 2.96
Apr 2022 to Mar 2023 (Period 03) Avanti West Coast 5949 147 494 567.5 127 0 438 3 9.54 5.10
Apr 2022 to Mar 2023 (Period 03) c2c 7593 176 110 198.0 26 55 117 0 2.61 1.41
Apr 2022 to Mar 2023 (Period 03) Caledonian Sleeper 129 8 1 5.0 2 1 2 3.88 4.80
Apr 2022 to Mar 2023 (Period 03) Chiltern Railways 7394 48 68 92.0 4 5 81 3 1.24 1.96
Apr 2022 to Mar 2023 (Period 03) CrossCountry 5764 201 238 338.5 62 27 249 0 5.87 3.14
Apr 2022 to Mar 2023 (Period 03) East Midlands Railway 11691 115 183 240.5 15 30 183 12 2.06 2.88
Apr 2022 to Mar 2023 (Period 03) Elizabeth line 22878 246 205 328.0 159 37 127 5 1.43 2.14
Apr 2022 to Mar 2023 (Period 03) Grand Central 494 4 14 16.0 0 1 15 0 3.24 2.89
Apr 2022 to Mar 2023 (Period 03) Great Western Railway 38102 438 687 906.0 190 130 571 15 2.38 3.16
Apr 2022 to Mar 2023 (Period 03) Greater Anglia 28761 286 575 718.0 303 262 121 32 2.50 1.81
Apr 2022 to Mar 2023 (Period 03) Greater Thameslink Railway 77121 1782 3151 4042.0 1007 288 2527 220 5.24 6.07
Apr 2022 to Mar 2023 (Period 03) Heathrow Express 3849 9 69 73.5 35 0 38 0 1.91 3.70
Apr 2022 to Mar 2023 (Period 03) Hull Trains 356 5 5 7.5 2 1 5 0 2.11 1.94
Apr 2022 to Mar 2023 (Period 03) London North Eastern Railway 3981 49 40 64.5 19 33 12 1 1.62 2.77
Apr 2022 to Mar 2023 (Period 03) London Overground 37721 872 1009 1445.0 785 212 349 99 3.83 2.87
Apr 2022 to Mar 2023 (Period 03) Lumo (East Coast) 279 6 7 10.0 1 3 5 0 3.58 [z]
Apr 2022 to Mar 2023 (Period 03) Merseyrail 11913 318 123 282.0 93 42 139 8 2.37 1.28
Apr 2022 to Mar 2023 (Period 03) Northern Trains 49150 998 1483 1982.0 255 169 1523 35 4.03 3.83
Apr 2022 to Mar 2023 (Period 03) ScotRail 32993 301 455 605.5 176 113 295 21 1.84 2.95
Apr 2022 to Mar 2023 (Period 03) South Western Railway 37642 1011 473 978.5 360 238 357 24 2.60 2.68
Apr 2022 to Mar 2023 (Period 03) Southeastern 38040 837 401 819.5 346 57 365 52 2.15 2.28
Apr 2022 to Mar 2023 (Period 03) TfW Rail 22483 517 566 824.5 104 28 687 7 3.67 4.17
Apr 2022 to Mar 2023 (Period 03) TransPennine Express 5556 167 227 310.5 18 50 239 4 5.59 3.74
Apr 2022 to Mar 2023 (Period 03) West Midlands Trains 27406 636 898 1216.0 343 96 748 29 4.44 4.88
Apr 2022 to Mar 2023 (Period 04) Great Britain 531777 11742 20191 26062.0 6365 4710 13946 1041 4.90 3.56
Apr 2022 to Mar 2023 (Period 04) England and Wales 491787 11405 19661 25363.5 6240 4512 13595 1016 5.16 3.63
Apr 2022 to Mar 2023 (Period 04) Scotland 39990 337 530 698.5 125 197 351 25 1.75 2.88
Apr 2022 to Mar 2023 (Period 04) Avanti West Coast 6432 288 899 1043.0 106 143 709 84 16.22 6.02
Apr 2022 to Mar 2023 (Period 04) c2c 8195 155 122 199.5 42 82 69 6 2.43 1.49
Apr 2022 to Mar 2023 (Period 04) Caledonian Sleeper 168 5 13 15.5 6 9 1 0 9.23 4.84
Apr 2022 to Mar 2023 (Period 04) Chiltern Railways 8317 72 89 125.0 18 32 74 1 1.50 1.82
Apr 2022 to Mar 2023 (Period 04) CrossCountry 6341 296 506 654.0 95 230 321 9 10.31 3.74
Apr 2022 to Mar 2023 (Period 04) East Midlands Railway 12276 195 402 499.5 67 120 285 28 4.07 2.96
Apr 2022 to Mar 2023 (Period 04) Elizabeth line 24519 288 234 378.0 129 36 204 9 1.54 2.06
Apr 2022 to Mar 2023 (Period 04) Grand Central 518 4 22 24.0 3 14 6 1 4.63 3.13
Apr 2022 to Mar 2023 (Period 04) Great Western Railway 42490 673 1375 1711.5 270 449 843 149 4.03 3.14
Apr 2022 to Mar 2023 (Period 04) Greater Anglia 30055 312 604 760.0 188 433 116 23 2.53 1.84
Apr 2022 to Mar 2023 (Period 04) Greater Thameslink Railway 83200 2591 6528 7823.5 1198 931 5562 132 9.40 6.09
Apr 2022 to Mar 2023 (Period 04) Heathrow Express 4179 9 162 166.5 84 4 76 2 3.98 3.78
Apr 2022 to Mar 2023 (Period 04) Hull Trains 313 8 13 17.0 5 5 7 0 5.43 2.06
Apr 2022 to Mar 2023 (Period 04) London North Eastern Railway 4220 120 258 318.0 31 226 58 3 7.54 3.15
Apr 2022 to Mar 2023 (Period 04) London Overground 40957 1075 1526 2063.5 1210 75 719 60 5.04 3.02
Apr 2022 to Mar 2023 (Period 04) Lumo (East Coast) 280 7 12 15.5 3 9 3 0 5.54 [z]
Apr 2022 to Mar 2023 (Period 04) Merseyrail 15993 386 552 745.0 416 57 266 5 4.66 1.64
Apr 2022 to Mar 2023 (Period 04) Northern Trains 54590 1276 1858 2496.0 542 233 1591 131 4.57 3.93
Apr 2022 to Mar 2023 (Period 04) ScotRail 39822 332 517 683.0 119 188 350 25 1.72 2.88
Apr 2022 to Mar 2023 (Period 04) South Western Railway 42343 805 769 1171.5 335 298 431 107 2.77 2.63
Apr 2022 to Mar 2023 (Period 04) Southeastern 42737 791 842 1237.5 487 208 383 159 2.90 2.38
Apr 2022 to Mar 2023 (Period 04) TfW Rail 25384 789 706 1100.5 228 165 685 22 4.34 4.30
Apr 2022 to Mar 2023 (Period 04) TransPennine Express 6748 233 431 547.5 112 84 341 10 8.11 4.23
Apr 2022 to Mar 2023 (Period 04) West Midlands Trains 31700 1032 1751 2267.0 669 678 844 76 7.15 4.94
Apr 2022 to Mar 2023 (Period 05) Great Britain 483619 10935 17923 23390.5 5585 3665 13465 675 4.84 3.68
Apr 2022 to Mar 2023 (Period 05) England and Wales 434872 10397 16859 22057.5 5246 3354 12819 638 5.07 3.77
Apr 2022 to Mar 2023 (Period 05) Scotland 48747 538 1064 1333.0 340 310 646 37 2.73 2.88
Apr 2022 to Mar 2023 (Period 05) Avanti West Coast 5226 235 658 775.5 34 59 681 1 14.84 6.86
Apr 2022 to Mar 2023 (Period 05) c2c 7900 201 137 237.5 52 119 51 16 3.01 1.61
Apr 2022 to Mar 2023 (Period 05) Caledonian Sleeper 133 2 0 1.0 0 0 1 0 0.75 3.84
Apr 2022 to Mar 2023 (Period 05) Chiltern Railways 7796 111 120 175.5 31 42 101 2 2.25 1.75
Apr 2022 to Mar 2023 (Period 05) CrossCountry 5280 207 171 274.5 81 27 156 11 5.20 3.95
Apr 2022 to Mar 2023 (Period 05) East Midlands Railway 11686 326 475 638.0 81 146 402 10 5.46 3.17
Apr 2022 to Mar 2023 (Period 05) Elizabeth line 22631 238 266 385.0 150 55 167 12 1.70 2.05
Apr 2022 to Mar 2023 (Period 05) Grand Central 515 12 55 61.0 10 1 49 0 11.84 3.99
Apr 2022 to Mar 2023 (Period 05) Great Western Railway 35129 612 943 1249.0 286 190 665 108 3.56 3.10
Apr 2022 to Mar 2023 (Period 05) Greater Anglia 26786 299 336 485.5 234 103 137 12 1.81 1.86
Apr 2022 to Mar 2023 (Period 05) Greater Thameslink Railway 77416 2469 7307 8541.5 1911 778 5689 164 11.03 6.40
Apr 2022 to Mar 2023 (Period 05) Heathrow Express 3636 5 109 111.5 54 25 32 0 3.07 3.78
Apr 2022 to Mar 2023 (Period 05) Hull Trains 322 8 22 26.0 6 3 18 0 8.07 2.59
Apr 2022 to Mar 2023 (Period 05) London North Eastern Railway 3746 141 341 411.5 148 33 231 0 10.99 3.83
Apr 2022 to Mar 2023 (Period 05) London Overground 34291 618 1205 1514.0 339 404 710 61 4.42 3.13
Apr 2022 to Mar 2023 (Period 05) Lumo (East Coast) 275 7 16 19.5 7 1 11 0 7.09 [z]
Apr 2022 to Mar 2023 (Period 05) Merseyrail 14584 370 144 329.0 105 11 189 23 2.26 1.77
Apr 2022 to Mar 2023 (Period 05) Northern Trains 49037 1027 1477 1990.5 330 194 1414 52 4.06 4.07
Apr 2022 to Mar 2023 (Period 05) ScotRail 48614 536 1064 1332.0 340 310 645 37 2.74 2.87
Apr 2022 to Mar 2023 (Period 05) South Western Railway 38349 839 902 1321.5 487 323 442 69 3.45 2.77
Apr 2022 to Mar 2023 (Period 05) Southeastern 35334 904 586 1038.0 386 309 292 51 2.94 2.45
Apr 2022 to Mar 2023 (Period 05) TfW Rail 22741 651 572 897.5 186 120 576 16 3.95 4.41
Apr 2022 to Mar 2023 (Period 05) TransPennine Express 5827 231 249 364.5 68 22 272 2 6.26 4.59
Apr 2022 to Mar 2023 (Period 05) West Midlands Trains 26365 886 768 1211.0 261 388 534 28 4.59 4.89
Apr 2022 to Mar 2023 (Period 06) Great Britain 553579 10361 12467 17647.5 4889 2678 9326 755 3.19 3.68
Apr 2022 to Mar 2023 (Period 06) England and Wales 497769 9919 11540 16499.5 4685 2256 8843 716 3.31 3.77
Apr 2022 to Mar 2023 (Period 06) Scotland 55810 442 927 1148.0 204 422 483 40 2.06 2.84
Apr 2022 to Mar 2023 (Period 06) Avanti West Coast 4773 121 246 306.5 25 22 258 2 6.42 7.24
Apr 2022 to Mar 2023 (Period 06) c2c 8323 76 49 87.0 20 6 52 8 1.05 1.61
Apr 2022 to Mar 2023 (Period 06) Caledonian Sleeper 165 3 2 3.5 0 1 3 0 2.12 3.73
Apr 2022 to Mar 2023 (Period 06) Chiltern Railways 8580 161 228 308.5 94 134 70 12 3.60 1.88
Apr 2022 to Mar 2023 (Period 06) CrossCountry 6313 240 222 342.0 59 38 243 2 5.42 4.23
Apr 2022 to Mar 2023 (Period 06) East Midlands Railway 12813 140 173 243.0 38 21 175 8 1.90 3.10
Apr 2022 to Mar 2023 (Period 06) Elizabeth line 25118 297 396 544.5 136 112 289 7 2.17 2.08
Apr 2022 to Mar 2023 (Period 06) Grand Central 536 8 30 34.0 13 3 19 0 6.34 4.24
Apr 2022 to Mar 2023 (Period 06) Great Western Railway 42098 603 844 1145.5 281 190 656 18 2.72 3.00
Apr 2022 to Mar 2023 (Period 06) Greater Anglia 31778 244 461 583.0 262 155 117 48 1.83 1.91
Apr 2022 to Mar 2023 (Period 06) Greater Thameslink Railway 85957 2725 3384 4746.5 1409 446 2731 161 5.52 6.28
Apr 2022 to Mar 2023 (Period 06) Heathrow Express 4187 3 123 124.5 28 56 40 0 2.97 3.78
Apr 2022 to Mar 2023 (Period 06) Hull Trains 365 4 6 8.0 6 0 2 0 2.19 2.52
Apr 2022 to Mar 2023 (Period 06) London North Eastern Railway 4233 84 96 138.0 57 16 65 1 3.26 3.77
Apr 2022 to Mar 2023 (Period 06) London Overground 41684 686 1192 1535.0 684 163 528 160 3.68 3.22
Apr 2022 to Mar 2023 (Period 06) Lumo (East Coast) 278 8 4 8.0 1 0 7 0 2.88 [z]
Apr 2022 to Mar 2023 (Period 06) Merseyrail 16074 148 52 126.0 18 38 62 7 0.78 1.72
Apr 2022 to Mar 2023 (Period 06) Northern Trains 54932 1185 1543 2135.5 182 296 1618 40 3.89 4.21
Apr 2022 to Mar 2023 (Period 06) ScotRail 55645 439 925 1144.5 204 421 480 40 2.06 2.84
Apr 2022 to Mar 2023 (Period 06) South Western Railway 42663 728 460 824.0 331 209 218 66 1.93 2.77
Apr 2022 to Mar 2023 (Period 06) Southeastern 41658 820 394 804.0 429 80 257 38 1.93 2.44
Apr 2022 to Mar 2023 (Period 06) TfW Rail 25876 614 526 833.0 207 60 546 21 3.22 4.44
Apr 2022 to Mar 2023 (Period 06) TransPennine Express 7092 247 226 349.5 12 72 263 3 4.93 4.82
Apr 2022 to Mar 2023 (Period 06) West Midlands Trains 32438 777 885 1273.5 394 141 628 111 3.93 4.80
Apr 2022 to Mar 2023 (Period 07) Great Britain 505241 8772 11240 15626.0 4764 2392 7861 609 3.09 3.72
Apr 2022 to Mar 2023 (Period 07) England and Wales 455324 8131 10172 14237.5 4540 1992 7128 577 3.13 3.81
Apr 2022 to Mar 2023 (Period 07) Scotland 49917 641 1068 1388.5 223 400 734 32 2.78 2.85
Apr 2022 to Mar 2023 (Period 07) Avanti West Coast 4528 185 241 333.5 32 51 250 1 7.37 7.71
Apr 2022 to Mar 2023 (Period 07) c2c 7665 68 67 101.0 74 0 22 5 1.32 1.55
Apr 2022 to Mar 2023 (Period 07) Caledonian Sleeper 164 5 0 2.5 1 1 1 0 1.52 3.61
Apr 2022 to Mar 2023 (Period 07) Chiltern Railways 7985 99 68 117.5 48 21 46 2 1.47 1.89
Apr 2022 to Mar 2023 (Period 07) CrossCountry 5844 160 216 296.0 35 58 202 1 5.07 4.51
Apr 2022 to Mar 2023 (Period 07) East Midlands Railway 11284 185 181 273.5 37 70 162 3 2.42 3.04
Apr 2022 to Mar 2023 (Period 07) Elizabeth line 23960 175 504 591.5 414 30 138 9 2.47 2.14
Apr 2022 to Mar 2023 (Period 07) Grand Central 506 6 7 10.0 0 6 4 0 1.98 4.19
Apr 2022 to Mar 2023 (Period 07) Great Western Railway 35889 671 1211 1546.5 1054 126 356 10 4.31 3.17
Apr 2022 to Mar 2023 (Period 07) Greater Anglia 28710 206 323 426.0 110 78 206 31 1.48 1.89
Apr 2022 to Mar 2023 (Period 07) Greater Thameslink Railway 80709 1890 3115 4060.0 680 857 2360 163 5.03 6.29
Apr 2022 to Mar 2023 (Period 07) Heathrow Express 3775 15 401 408.5 367 6 32 3 10.82 4.12
Apr 2022 to Mar 2023 (Period 07) Hull Trains 352 2 9 10.0 3 4 3 0 2.84 2.65
Apr 2022 to Mar 2023 (Period 07) London North Eastern Railway 3772 69 79 113.5 10 52 50 2 3.01 3.87
Apr 2022 to Mar 2023 (Period 07) London Overground 38756 775 734 1121.5 531 57 425 108 2.89 3.25
Apr 2022 to Mar 2023 (Period 07) Lumo (East Coast) 188 6 0 3.0 1 2 0 0 1.60 3.27
Apr 2022 to Mar 2023 (Period 07) Merseyrail 14961 179 81 170.5 70 37 53 11 1.14 1.73
Apr 2022 to Mar 2023 (Period 07) Northern Trains 48931 975 1209 1696.5 207 197 1238 55 3.47 4.37
Apr 2022 to Mar 2023 (Period 07) ScotRail 49753 636 1068 1386.0 223 399 733 32 2.79 2.85
Apr 2022 to Mar 2023 (Period 07) South Western Railway 39940 543 216 487.5 233 63 162 29 1.22 2.70
Apr 2022 to Mar 2023 (Period 07) Southeastern 38860 463 248 479.5 94 79 267 39 1.23 2.38
Apr 2022 to Mar 2023 (Period 07) TfW Rail 23882 655 570 897.5 298 48 531 21 3.76 4.49
Apr 2022 to Mar 2023 (Period 07) TransPennine Express 5931 207 270 373.5 72 43 255 3 6.30 5.25
Apr 2022 to Mar 2023 (Period 07) West Midlands Trains 28896 597 422 720.5 169 106 364 81 2.49 4.76
Apr 2022 to Mar 2023 (Period 08) Great Britain 520819 11902 14992 20943.0 5498 3311 11316 818 4.02 3.76
Apr 2022 to Mar 2023 (Period 08) England and Wales 471048 11146 12983 18556.0 4729 2832 10209 786 3.94 3.84
Apr 2022 to Mar 2023 (Period 08) Scotland 49771 756 2009 2387.0 769 479 1107 32 4.80 3.01
Apr 2022 to Mar 2023 (Period 08) Avanti West Coast 4532 162 268 349.0 45 36 259 10 7.70 8.00
Apr 2022 to Mar 2023 (Period 08) c2c 7871 148 97 171.0 102 40 26 2 2.17 1.61
Apr 2022 to Mar 2023 (Period 08) Caledonian Sleeper 158 3 1 2.5 0 0 2 0 1.58 3.33
Apr 2022 to Mar 2023 (Period 08) Chiltern Railways 8069 88 75 119.0 25 10 73 12 1.47 1.89
Apr 2022 to Mar 2023 (Period 08) CrossCountry 6066 280 522 662.0 35 66 542 19 10.91 5.26
Apr 2022 to Mar 2023 (Period 08) East Midlands Railway 11532 289 231 375.5 97 45 218 16 3.26 3.04
Apr 2022 to Mar 2023 (Period 08) Elizabeth line 24255 343 416 587.5 146 42 383 16 2.42 2.12
Apr 2022 to Mar 2023 (Period 08) Grand Central 488 12 20 26.0 3 7 15 2 5.33 4.40
Apr 2022 to Mar 2023 (Period 08) Great Western Railway 39866 707 701 1054.5 280 175 578 22 2.65 3.11
Apr 2022 to Mar 2023 (Period 08) Greater Anglia 30642 231 462 577.5 256 225 86 10 1.88 1.89
Apr 2022 to Mar 2023 (Period 08) Greater Thameslink Railway 79662 2470 3721 4956.0 1144 599 3064 149 6.22 6.40
Apr 2022 to Mar 2023 (Period 08) Heathrow Express 4062 14 94 101.0 16 0 84 0 2.49 3.97
Apr 2022 to Mar 2023 (Period 08) Hull Trains 358 12 3 9.0 3 4 0 2 2.51 2.71
Apr 2022 to Mar 2023 (Period 08) London North Eastern Railway 4035 97 117 165.5 26 44 85 10 4.10 3.88
Apr 2022 to Mar 2023 (Period 08) London Overground 41236 839 869 1288.5 444 274 460 111 3.12 3.27
Apr 2022 to Mar 2023 (Period 08) Lumo (East Coast) 273 6 0 3.0 0 0 3 0 1.10 2.98
Apr 2022 to Mar 2023 (Period 08) Merseyrail 15623 311 132 287.5 30 20 231 7 1.84 1.73
Apr 2022 to Mar 2023 (Period 08) Northern Trains 50880 1261 1786 2416.5 390 226 1733 69 4.75 4.52
Apr 2022 to Mar 2023 (Period 08) ScotRail 49613 753 2008 2384.5 769 479 1105 32 4.81 3.01
Apr 2022 to Mar 2023 (Period 08) South Western Railway 40657 815 699 1106.5 633 140 300 34 2.72 2.60
Apr 2022 to Mar 2023 (Period 08) Southeastern 41008 1028 655 1169.0 378 369 331 91 2.85 2.38
Apr 2022 to Mar 2023 (Period 08) TfW Rail 24790 875 666 1103.5 290 156 638 19 4.45 4.41
Apr 2022 to Mar 2023 (Period 08) TransPennine Express 5877 229 348 462.5 54 89 313 6 7.87 5.71
Apr 2022 to Mar 2023 (Period 08) West Midlands Trains 29266 929 1101 1565.5 331 267 787 181 5.35 4.71
Apr 2022 to Mar 2023 (Period 09) Great Britain 540708 12483 15525 21766.5 6403 3430 11144 790 4.03 3.75
Apr 2022 to Mar 2023 (Period 09) England and Wales 485241 11838 13881 19800.0 5977 2788 10323 712 4.08 3.84
Apr 2022 to Mar 2023 (Period 09) Scotland 55467 645 1644 1966.5 426 642 821 78 3.55 2.93
Apr 2022 to Mar 2023 (Period 09) Avanti West Coast 4765 203 338 439.5 62 34 342 2 9.22 8.31
Apr 2022 to Mar 2023 (Period 09) c2c 8281 191 112 207.5 39 115 43 9 2.51 1.77
Apr 2022 to Mar 2023 (Period 09) Caledonian Sleeper 167 1 1 1.5 0 1 1 0 0.90 2.76
Apr 2022 to Mar 2023 (Period 09) Chiltern Railways 8440 84 94 136.0 21 25 89 1 1.61 1.84
Apr 2022 to Mar 2023 (Period 09) CrossCountry 6373 349 591 765.5 69 84 611 1 12.01 5.91
Apr 2022 to Mar 2023 (Period 09) East Midlands Railway 11740 273 250 386.5 137 46 193 10 3.29 3.03
Apr 2022 to Mar 2023 (Period 09) Elizabeth line 24193 487 706 949.5 505 134 308 2 3.92 2.25
Apr 2022 to Mar 2023 (Period 09) Grand Central 509 12 21 27.0 2 19 4 2 5.30 4.44
Apr 2022 to Mar 2023 (Period 09) Great Western Railway 39527 659 1181 1510.5 787 111 600 12 3.82 3.18
Apr 2022 to Mar 2023 (Period 09) Greater Anglia 30907 178 309 398.0 161 81 131 25 1.29 1.84
Apr 2022 to Mar 2023 (Period 09) Greater Thameslink Railway 86270 2235 3270 4387.5 1054 502 2663 169 5.09 6.36
Apr 2022 to Mar 2023 (Period 09) Heathrow Express 3674 19 200 209.5 144 4 61 0 5.70 4.21
Apr 2022 to Mar 2023 (Period 09) Hull Trains 360 4 16 18.0 0 16 2 0 5.00 2.95
Apr 2022 to Mar 2023 (Period 09) London North Eastern Railway 4052 150 178 253.0 7 121 124 2 6.24 4.08
Apr 2022 to Mar 2023 (Period 09) London Overground 41045 892 812 1258.0 378 166 523 191 3.06 3.23
Apr 2022 to Mar 2023 (Period 09) Lumo (East Coast) 270 10 9 14.0 0 13 1 0 5.19 3.10
Apr 2022 to Mar 2023 (Period 09) Merseyrail 15258 274 267 404.0 117 156 112 19 2.65 1.81
Apr 2022 to Mar 2023 (Period 09) Northern Trains 53544 1269 1740 2374.5 443 197 1674 60 4.43 4.48
Apr 2022 to Mar 2023 (Period 09) ScotRail 55300 644 1643 1965.0 426 641 820 78 3.55 2.93
Apr 2022 to Mar 2023 (Period 09) South Western Railway 42134 1416 949 1657.0 989 284 358 25 3.93 2.69
Apr 2022 to Mar 2023 (Period 09) Southeastern 41159 1076 584 1122.0 293 243 494 93 2.73 2.40
Apr 2022 to Mar 2023 (Period 09) TfW Rail 25447 1022 802 1313.0 383 108 804 19 5.16 4.03
Apr 2022 to Mar 2023 (Period 09) TransPennine Express 6527 246 284 407.0 41 63 294 8 6.24 5.90
Apr 2022 to Mar 2023 (Period 09) West Midlands Trains 30766 789 1168 1562.5 344 264 891 64 5.08 4.62
Apr 2022 to Mar 2023 (Period 10) Great Britain 307248 9236 19810 24428.0 5755 5787 11984 902 7.95 3.91
Apr 2022 to Mar 2023 (Period 10) England and Wales 275502 8610 17123 21428.0 5294 4416 11192 526 7.78 3.99
Apr 2022 to Mar 2023 (Period 10) Scotland 31746 626 2687 3000.0 462 1371 792 376 9.45 3.16
Apr 2022 to Mar 2023 (Period 10) Avanti West Coast 4098 249 648 772.5 157 75 538 2 18.85 8.74
Apr 2022 to Mar 2023 (Period 10) c2c 5317 204 44 146.0 99 6 41 0 2.75 1.88
Apr 2022 to Mar 2023 (Period 10) Caledonian Sleeper 91 2 6 7.0 0 6 1 0 7.69 3.08
Apr 2022 to Mar 2023 (Period 10) Chiltern Railways 2324 14 15 22.0 1 0 21 0 0.95 1.85
Apr 2022 to Mar 2023 (Period 10) CrossCountry 3476 246 258 381.0 65 32 282 3 10.96 6.22
Apr 2022 to Mar 2023 (Period 10) East Midlands Railway 7610 210 240 345.0 138 21 183 2 4.53 3.10
Apr 2022 to Mar 2023 (Period 10) Elizabeth line 17535 123 251 312.5 107 1 198 7 1.78 2.22
Apr 2022 to Mar 2023 (Period 10) Grand Central 328 13 16 22.5 4 0 18 1 6.86 4.65
Apr 2022 to Mar 2023 (Period 10) Great Western Railway 26213 670 1337 1672.0 273 141 1192 65 6.38 3.20
Apr 2022 to Mar 2023 (Period 10) Greater Anglia 17996 225 222 334.5 163 58 104 10 1.86 1.88
Apr 2022 to Mar 2023 (Period 10) Greater Thameslink Railway 49232 1959 4845 5824.5 1334 1304 3055 131 11.83 6.58
Apr 2022 to Mar 2023 (Period 10) Heathrow Express 3382 4 186 188.0 26 0 161 0 5.56 4.45
Apr 2022 to Mar 2023 (Period 10) Hull Trains 275 1 1 1.5 0 0 1 0 0.55 2.84
Apr 2022 to Mar 2023 (Period 10) London North Eastern Railway 2656 120 210 270.0 34 17 218 1 10.17 4.49
Apr 2022 to Mar 2023 (Period 10) London Overground 24030 787 1674 2067.5 755 608 657 48 8.60 3.55
Apr 2022 to Mar 2023 (Period 10) Lumo (East Coast) 231 5 7 9.5 7 0 2 0 4.11 3.30
Apr 2022 to Mar 2023 (Period 10) Merseyrail 10792 168 359 443.0 117 56 266 3 4.10 1.97
Apr 2022 to Mar 2023 (Period 10) Northern Trains 27855 788 1780 2174.0 239 52 1871 12 7.80 4.57
Apr 2022 to Mar 2023 (Period 10) ScotRail 31655 624 2681 2993.0 462 1364 791 376 9.46 3.16
Apr 2022 to Mar 2023 (Period 10) South Western Railway 15555 334 645 812.0 230 134 420 28 5.22 2.82
Apr 2022 to Mar 2023 (Period 10) Southeastern 24073 1172 2351 2937.0 775 1639 443 80 12.20 2.87
Apr 2022 to Mar 2023 (Period 10) TfW Rail 15838 531 943 1208.5 406 82 701 20 7.63 3.99
Apr 2022 to Mar 2023 (Period 10) TransPennine Express 3491 145 336 408.5 24 19 361 4 11.70 6.00
Apr 2022 to Mar 2023 (Period 10) West Midlands Trains 13195 642 755 1076.0 338 171 458 108 8.15 4.56
Apr 2022 to Mar 2023 (Period 11) Great Britain 536857 11260 12373 18003.0 5387 3742 8200 674 3.35 3.97
Apr 2022 to Mar 2023 (Period 11) England and Wales 481235 10729 11619 16983.5 5035 3618 7752 579 3.53 4.07
Apr 2022 to Mar 2023 (Period 11) Scotland 55622 531 754 1019.5 352 124 449 95 1.83 3.06
Apr 2022 to Mar 2023 (Period 11) Avanti West Coast 6116 211 535 640.5 89 94 457 0 10.47 9.38
Apr 2022 to Mar 2023 (Period 11) c2c 8453 70 22 57.0 21 6 20 9 0.67 1.88
Apr 2022 to Mar 2023 (Period 11) Caledonian Sleeper 166 3 1 2.5 1 2 1 0 1.51 3.10
Apr 2022 to Mar 2023 (Period 11) Chiltern Railways 7693 114 106 163.0 58 60 37 6 2.12 1.94
Apr 2022 to Mar 2023 (Period 11) CrossCountry 6134 202 192 293.0 30 80 182 1 4.78 6.42
Apr 2022 to Mar 2023 (Period 11) East Midlands Railway 11905 171 199 284.5 147 32 103 3 2.39 3.16
Apr 2022 to Mar 2023 (Period 11) Elizabeth line 23871 324 311 473.0 152 69 245 7 1.98 2.23
Apr 2022 to Mar 2023 (Period 11) Grand Central 475 8 24 28.0 1 1 27 0 5.89 4.96
Apr 2022 to Mar 2023 (Period 11) Great Western Railway 39606 620 874 1184.0 312 502 331 40 2.99 3.31
Apr 2022 to Mar 2023 (Period 11) Greater Anglia 29635 137 219 287.5 68 59 145 16 0.97 1.89
Apr 2022 to Mar 2023 (Period 11) Greater Thameslink Railway 77973 2457 2122 3350.5 1432 749 1061 108 4.30 6.62
Apr 2022 to Mar 2023 (Period 11) Heathrow Express 3890 8 83 87.0 29 7 51 0 2.24 4.42
Apr 2022 to Mar 2023 (Period 11) Hull Trains 368 4 1 3.0 1 2 1 0 0.82 2.73
Apr 2022 to Mar 2023 (Period 11) London North Eastern Railway 3991 81 93 133.5 56 17 60 1 3.35 4.52
Apr 2022 to Mar 2023 (Period 11) London Overground 41742 920 772 1232.0 338 164 572 158 2.95 3.55
Apr 2022 to Mar 2023 (Period 11) Lumo (East Coast) 286 1 2 2.5 0 1 2 0 0.87 3.02
Apr 2022 to Mar 2023 (Period 11) Merseyrail 14971 357 155 333.5 49 173 106 5 2.23 2.05
Apr 2022 to Mar 2023 (Period 11) Northern Trains 62184 1072 1639 2175.0 418 215 1502 40 3.50 4.59
Apr 2022 to Mar 2023 (Period 11) ScotRail 55456 528 753 1017.0 352 123 448 95 1.83 3.06
Apr 2022 to Mar 2023 (Period 11) South Western Railway 42360 1109 1734 2288.5 663 651 916 59 5.40 3.12
Apr 2022 to Mar 2023 (Period 11) Southeastern 39047 961 610 1090.5 607 57 365 62 2.79 2.96
Apr 2022 to Mar 2023 (Period 11) TfW Rail 26464 984 941 1433.0 166 522 705 40 5.41 4.24
Apr 2022 to Mar 2023 (Period 11) TransPennine Express 6463 245 449 571.5 29 25 512 6 8.84 6.45
Apr 2022 to Mar 2023 (Period 11) West Midlands Trains 27608 673 536 872.5 367 134 354 18 3.16 4.63
Apr 2022 to Mar 2023 (Period 12) Great Britain 560507 9947 11262 16235.5 4317 3220 8076 623 2.90 3.75
Apr 2022 to Mar 2023 (Period 12) England and Wales 504182 9507 10504 15257.5 3956 3039 7669 593 3.03 3.83
Apr 2022 to Mar 2023 (Period 12) Scotland 56325 440 758 978.0 360 181 407 30 1.74 2.95
Apr 2022 to Mar 2023 (Period 12) Avanti West Coast 7015 168 282 366.0 56 11 297 4 5.22 9.25
Apr 2022 to Mar 2023 (Period 12) c2c 8269 128 89 153.0 25 107 19 1 1.85 1.82
Apr 2022 to Mar 2023 (Period 12) Caledonian Sleeper 165 5 1 3.5 0 0 4 0 2.12 2.52
Apr 2022 to Mar 2023 (Period 12) Chiltern Railways 8496 94 126 173.0 17 85 68 2 2.04 1.76
Apr 2022 to Mar 2023 (Period 12) CrossCountry 6101 212 168 274.0 38 41 190 6 4.49 6.42
Apr 2022 to Mar 2023 (Period 12) East Midlands Railway 12912 172 78 164.0 32 36 81 14 1.27 2.87
Apr 2022 to Mar 2023 (Period 12) Elizabeth line 24106 341 617 787.5 177 101 497 13 3.27 2.27
Apr 2022 to Mar 2023 (Period 12) Grand Central 451 3 15 16.5 0 1 16 0 3.66 4.79
Apr 2022 to Mar 2023 (Period 12) Great Western Railway 41216 517 708 966.5 216 418 305 28 2.34 3.16
Apr 2022 to Mar 2023 (Period 12) Greater Anglia 31532 234 258 375.0 158 84 101 33 1.19 1.62
Apr 2022 to Mar 2023 (Period 12) Greater Thameslink Railway 84769 2002 2153 3154.0 898 726 1426 104 3.72 6.15
Apr 2022 to Mar 2023 (Period 12) Heathrow Express 4204 15 61 68.5 25 10 32 2 1.63 4.00
Apr 2022 to Mar 2023 (Period 12) Hull Trains 359 15 0 7.5 7 0 1 0 2.09 2.77
Apr 2022 to Mar 2023 (Period 12) London North Eastern Railway 4106 74 66 103.0 45 34 23 1 2.51 4.32
Apr 2022 to Mar 2023 (Period 12) London Overground 40018 757 574 952.5 374 108 286 184 2.38 3.42
Apr 2022 to Mar 2023 (Period 12) Lumo (East Coast) 282 5 12 14.5 5 4 6 0 5.14 3.23
Apr 2022 to Mar 2023 (Period 12) Merseyrail 14927 142 68 139.0 17 10 104 9 0.93 2.03
Apr 2022 to Mar 2023 (Period 12) Northern Trains 66517 1259 2352 2981.5 393 596 1939 54 4.48 4.30
Apr 2022 to Mar 2023 (Period 12) ScotRail 56160 435 757 974.5 360 181 404 30 1.74 2.95
Apr 2022 to Mar 2023 (Period 12) South Western Railway 43896 667 680 1013.5 473 173 324 44 2.31 2.69
Apr 2022 to Mar 2023 (Period 12) Southeastern 42497 1063 611 1142.5 640 130 333 39 2.69 2.74
Apr 2022 to Mar 2023 (Period 12) TfW Rail 25765 883 867 1308.5 188 216 886 19 5.08 4.23
Apr 2022 to Mar 2023 (Period 12) TransPennine Express 6643 197 377 475.5 54 72 346 4 7.16 6.57
Apr 2022 to Mar 2023 (Period 12) West Midlands Trains 30101 559 342 621.5 119 78 391 34 2.06 4.39
Apr 2022 to Mar 2023 (Period 13) Great Britain 518208 9515 12067 16824.5 4397 3334 8472 622 3.25 3.74
Apr 2022 to Mar 2023 (Period 13) England and Wales 464649 9015 11218 15725.5 4050 3182 7969 525 3.38 3.83
Apr 2022 to Mar 2023 (Period 13) Scotland 53559 500 849 1099.0 346 152 503 98 2.05 2.91
Apr 2022 to Mar 2023 (Period 13) Avanti West Coast 6181 93 103 149.5 54 11 84 1 2.42 9.04
Apr 2022 to Mar 2023 (Period 13) c2c 8011 152 91 167.0 6 111 35 14 2.08 1.91
Apr 2022 to Mar 2023 (Period 13) Caledonian Sleeper 141 2 2 3.0 1 0 2 0 2.13 2.66
Apr 2022 to Mar 2023 (Period 13) Chiltern Railways 7718 170 164 249.0 20 189 40 1 3.23 1.95
Apr 2022 to Mar 2023 (Period 13) CrossCountry 5767 147 126 199.5 16 48 127 8 3.46 6.49
Apr 2022 to Mar 2023 (Period 13) East Midlands Railway 11686 187 213 306.5 144 44 110 9 2.62 2.91
Apr 2022 to Mar 2023 (Period 13) Elizabeth line 22980 439 772 991.5 246 296 446 3 4.31 2.43
Apr 2022 to Mar 2023 (Period 13) Grand Central 486 14 28 35.0 2 4 28 2 7.20 5.18
Apr 2022 to Mar 2023 (Period 13) Great Western Railway 38746 465 1163 1395.5 323 516 537 19 3.60 3.25
Apr 2022 to Mar 2023 (Period 13) Greater Anglia 29562 165 199 281.5 65 101 98 17 0.95 1.53
Apr 2022 to Mar 2023 (Period 13) Greater Thameslink Railway 78390 1756 2289 3167.0 969 339 1738 122 4.04 6.03
Apr 2022 to Mar 2023 (Period 13) Heathrow Express 3970 4 280 282.0 171 4 107 0 7.10 4.36
Apr 2022 to Mar 2023 (Period 13) Hull Trains 364 5 2 4.5 0 1 3 0 1.24 2.70
Apr 2022 to Mar 2023 (Period 13) London North Eastern Railway 3885 88 99 143.0 38 29 69 8 3.68 4.41
Apr 2022 to Mar 2023 (Period 13) London Overground 39413 903 727 1178.5 449 300 348 82 2.99 3.46
Apr 2022 to Mar 2023 (Period 13) Lumo (East Coast) 271 5 0 2.5 2 0 1 0 0.92 3.14
Apr 2022 to Mar 2023 (Period 13) Merseyrail 15044 317 324 482.5 103 191 183 5 3.21 2.18
Apr 2022 to Mar 2023 (Period 13) Northern Trains 59534 1067 1922 2455.5 223 417 1729 87 4.12 4.21
Apr 2022 to Mar 2023 (Period 13) ScotRail 53418 498 847 1096.0 346 152 500 98 2.05 2.91
Apr 2022 to Mar 2023 (Period 13) South Western Railway 38617 585 360 652.5 236 193 183 41 1.69 2.71
Apr 2022 to Mar 2023 (Period 13) Southeastern 38737 990 526 1021.0 535 104 347 35 2.64 2.77
Apr 2022 to Mar 2023 (Period 13) TfW Rail 22502 731 1193 1558.5 259 100 1185 15 6.93 4.46
Apr 2022 to Mar 2023 (Period 13) TransPennine Express 6041 195 246 343.5 58 80 199 7 5.69 6.57
Apr 2022 to Mar 2023 (Period 13) West Midlands Trains 26744 537 391 659.5 132 103 374 51 2.47 4.25
Apr 2023 to Mar 2024 (Period 01) Great Britain 577564 9781 12814 17704.5 4263 3223 9526 693 3.07 3.74
Apr 2023 to Mar 2024 (Period 01) England and Wales 520160 9272 12058 16694.0 3988 2980 9100 625 3.21 3.84
Apr 2023 to Mar 2024 (Period 01) Scotland 57404 509 756 1010.5 274 242 426 68 1.76 2.87
Apr 2023 to Mar 2024 (Period 01) Avanti West Coast 6575 101 112 162.5 17 50 94 3 2.47 8.72
Apr 2023 to Mar 2024 (Period 01) c2c 8375 89 43 87.5 39 23 24 2 1.04 1.86
Apr 2023 to Mar 2024 (Period 01) Caledonian Sleeper 143 6 0 3.0 0 2 1 0 2.10 2.59
Apr 2023 to Mar 2024 (Period 01) Chiltern Railways 8674 218 162 271.0 23 99 145 4 3.12 2.11
Apr 2023 to Mar 2024 (Period 01) CrossCountry 6646 204 262 364.0 32 109 220 3 5.48 6.65
Apr 2023 to Mar 2024 (Period 01) East Midlands Railway 13205 223 121 232.5 101 35 90 6 1.76 2.87
Apr 2023 to Mar 2024 (Period 01) Elizabeth line 24509 521 668 928.5 176 170 566 16 3.79 2.52
Apr 2023 to Mar 2024 (Period 01) Grand Central 560 10 27 32.0 4 2 27 0 5.71 5.54
Apr 2023 to Mar 2024 (Period 01) Great Western Railway 42015 620 856 1166.0 288 410 448 20 2.78 3.21
Apr 2023 to Mar 2024 (Period 01) Greater Anglia 33541 167 320 403.5 172 154 62 16 1.20 1.55
Apr 2023 to Mar 2024 (Period 01) Greater Thameslink Railway 87196 1466 2489 3222.0 822 530 1753 117 3.70 5.88
Apr 2023 to Mar 2024 (Period 01) Heathrow Express 4355 0 78 78.0 32 28 18 0 1.79 3.83
Apr 2023 to Mar 2024 (Period 01) Hull Trains 384 1 2 2.5 0 3 0 0 0.65 2.65
Apr 2023 to Mar 2024 (Period 01) London North Eastern Railway 4441 81 96 136.5 12 75 47 3 3.07 4.59
Apr 2023 to Mar 2024 (Period 01) London Overground 43398 682 766 1107.0 438 169 320 181 2.55 3.48
Apr 2023 to Mar 2024 (Period 01) Lumo (East Coast) 295 3 4 5.5 0 3 2 0 1.86 3.19
Apr 2023 to Mar 2024 (Period 01) Merseyrail 16283 266 184 317.0 96 20 188 14 1.95 2.27
Apr 2023 to Mar 2024 (Period 01) Northern Trains 69553 1089 1995 2539.5 194 208 2084 53 3.65 4.22
Apr 2023 to Mar 2024 (Period 01) ScotRail 57261 503 756 1007.5 274 241 424 68 1.76 2.87
Apr 2023 to Mar 2024 (Period 01) South Western Railway 46099 1043 1399 1920.5 861 397 605 57 4.17 2.87
Apr 2023 to Mar 2024 (Period 01) Southeastern 42939 526 216 479.0 158 49 225 46 1.12 2.76
Apr 2023 to Mar 2024 (Period 01) TfW Rail 22725 1018 1209 1718.0 156 197 1342 22 7.56 4.82
Apr 2023 to Mar 2024 (Period 01) TransPennine Express 7732 220 244 354.0 65 56 223 10 4.58 6.54
Apr 2023 to Mar 2024 (Period 01) West Midlands Trains 30660 724 805 1167.0 302 193 618 54 3.81 4.17
Apr 2023 to Mar 2024 (Period 02) Great Britain 534453 9738 10289 15158.0 4108 2536 7806 707 2.84 3.76
Apr 2023 to Mar 2024 (Period 02) England and Wales 478970 9261 9485 14115.5 3859 2320 7299 638 2.95 3.87
Apr 2023 to Mar 2024 (Period 02) Scotland 55483 477 804 1042.5 249 217 507 70 1.88 2.75
Apr 2023 to Mar 2024 (Period 02) Avanti West Coast 6301 130 97 162.0 22 26 112 3 2.57 8.37
Apr 2023 to Mar 2024 (Period 02) c2c 8241 180 65 155.0 23 65 58 10 1.88 1.92
Apr 2023 to Mar 2024 (Period 02) Caledonian Sleeper 143 6 4 7.0 5 0 2 0 4.90 2.97
Apr 2023 to Mar 2024 (Period 02) Chiltern Railways 7052 69 59 93.5 13 21 59 0 1.33 2.08
Apr 2023 to Mar 2024 (Period 02) CrossCountry 6563 261 178 308.5 56 61 191 1 4.70 6.72
Apr 2023 to Mar 2024 (Period 02) East Midlands Railway 12200 216 146 254.0 43 52 154 5 2.08 2.78
Apr 2023 to Mar 2024 (Period 02) Elizabeth line 25665 396 590 788.0 320 45 418 5 3.07 2.63
Apr 2023 to Mar 2024 (Period 02) Grand Central 493 13 49 55.5 15 2 39 0 11.26 6.09
Apr 2023 to Mar 2024 (Period 02) Great Western Railway 39082 613 853 1159.5 269 293 578 19 2.97 3.33
Apr 2023 to Mar 2024 (Period 02) Greater Anglia 30635 161 166 246.5 111 64 53 20 0.80 1.54
Apr 2023 to Mar 2024 (Period 02) Greater Thameslink Railway 73690 1561 1839 2619.5 937 403 1119 161 3.55 5.86
Apr 2023 to Mar 2024 (Period 02) Heathrow Express 4038 1 64 64.5 40 0 24 0 1.60 3.83
Apr 2023 to Mar 2024 (Period 02) Hull Trains 358 17 3 11.5 7 1 4 0 3.21 2.78
Apr 2023 to Mar 2024 (Period 02) London North Eastern Railway 3967 82 125 166.0 83 38 44 1 4.18 4.73
Apr 2023 to Mar 2024 (Period 02) London Overground 42794 1045 630 1152.5 565 153 271 164 2.69 3.53
Apr 2023 to Mar 2024 (Period 02) Lumo (East Coast) 277 1 8 8.5 7 0 1 0 3.07 3.33
Apr 2023 to Mar 2024 (Period 02) Merseyrail 15419 297 233 381.5 74 62 229 16 2.47 2.31
Apr 2023 to Mar 2024 (Period 02) Northern Trains 61870 1134 1896 2463.0 398 210 1794 60 3.98 4.22
Apr 2023 to Mar 2024 (Period 02) ScotRail 55340 471 800 1035.5 245 216 505 70 1.87 2.75
Apr 2023 to Mar 2024 (Period 02) South Western Railway 42562 735 525 892.5 290 320 248 35 2.10 2.95
Apr 2023 to Mar 2024 (Period 02) Southeastern 39978 730 268 633.0 239 152 218 24 1.58 2.76
Apr 2023 to Mar 2024 (Period 02) TfW Rail 22460 781 818 1208.5 158 231 798 23 5.38 5.03
Apr 2023 to Mar 2024 (Period 02) TransPennine Express 7014 295 273 420.5 48 35 312 26 6.00 6.66
Apr 2023 to Mar 2024 (Period 02) West Midlands Trains 28311 543 600 871.5 141 86 578 67 3.08 4.15
Apr 2023 to Mar 2024 (Period 03) Great Britain 529582 11578 15195 20984.0 6502 2746 10991 744 3.96 3.80
Apr 2023 to Mar 2024 (Period 03) England and Wales 474107 10955 14162 19639.5 6187 2376 10392 685 4.14 3.92
Apr 2023 to Mar 2024 (Period 03) Scotland 55475 623 1033 1344.5 315 370 599 60 2.42 2.77
Apr 2023 to Mar 2024 (Period 03) Avanti West Coast 6096 157 282 360.5 60 150 145 5 5.91 8.07
Apr 2023 to Mar 2024 (Period 03) c2c 8255 96 69 117.0 59 24 29 5 1.42 1.83
Apr 2023 to Mar 2024 (Period 03) Caledonian Sleeper 161 0 5 5.0 0 4 1 0 3.11 2.93
Apr 2023 to Mar 2024 (Period 03) Chiltern Railways 7775 30 65 80.0 12 18 50 0 1.03 2.06
Apr 2023 to Mar 2024 (Period 03) CrossCountry 5918 370 388 573.0 128 32 411 3 9.68 7.01
Apr 2023 to Mar 2024 (Period 03) East Midlands Railway 11596 229 230 344.5 74 52 216 2 2.97 2.85
Apr 2023 to Mar 2024 (Period 03) Elizabeth line 27709 464 922 1154.0 262 51 836 4 4.16 2.85
Apr 2023 to Mar 2024 (Period 03) Grand Central 482 11 28 33.5 4 4 26 0 6.95 6.38
Apr 2023 to Mar 2024 (Period 03) Great Western Railway 38803 632 1116 1432.0 341 104 934 54 3.69 3.43
Apr 2023 to Mar 2024 (Period 03) Greater Anglia 29927 349 494 668.5 300 176 143 49 2.23 1.53
Apr 2023 to Mar 2024 (Period 03) Greater Thameslink Railway 76312 2162 2857 3938.0 2120 359 1217 242 5.16 5.86
Apr 2023 to Mar 2024 (Period 03) Heathrow Express 3873 16 52 60.0 33 0 27 0 1.55 3.81
Apr 2023 to Mar 2024 (Period 03) Hull Trains 366 1 5 5.5 1 2 3 0 1.50 2.73
Apr 2023 to Mar 2024 (Period 03) London North Eastern Railway 3926 65 74 106.5 24 44 37 2 2.71 4.82
Apr 2023 to Mar 2024 (Period 03) London Overground 42573 1038 761 1280.0 358 267 555 100 3.01 3.47
Apr 2023 to Mar 2024 (Period 03) Lumo (East Coast) 282 2 4 5.0 4 1 0 0 1.77 3.18
Apr 2023 to Mar 2024 (Period 03) Merseyrail 16113 293 225 371.5 131 15 203 22 2.31 2.31
Apr 2023 to Mar 2024 (Period 03) Northern Trains 58700 1250 2609 3234.0 425 178 2575 55 5.51 4.34
Apr 2023 to Mar 2024 (Period 03) ScotRail 55314 623 1028 1339.5 315 366 598 60 2.42 2.77
Apr 2023 to Mar 2024 (Period 03) South Western Railway 42400 916 1012 1470.0 628 140 667 36 3.47 3.02
Apr 2023 to Mar 2024 (Period 03) Southeastern 38426 937 450 918.5 396 292 188 43 2.39 2.78
Apr 2023 to Mar 2024 (Period 03) TfW Rail 21185 1007 1420 1923.5 512 201 1184 26 9.08 5.41
Apr 2023 to Mar 2024 (Period 03) TransPennine Express 6365 207 269 372.5 56 23 293 1 5.85 6.67
Apr 2023 to Mar 2024 (Period 03) West Midlands Trains 27025 723 830 1191.5 258 243 653 38 4.41 4.15
Apr 2023 to Mar 2024 (Period 04) Great Britain 531654 10420 12448 17658.0 4923 2295 9577 862 3.32 3.68
Apr 2023 to Mar 2024 (Period 04) England and Wales 477868 10048 11899 16923.0 4766 2159 9176 822 3.54 3.79
Apr 2023 to Mar 2024 (Period 04) Scotland 53786 372 549 735.0 158 136 401 41 1.37 2.72
Apr 2023 to Mar 2024 (Period 04) Avanti West Coast 5873 85 81 123.5 24 29 63 8 2.10 6.85
Apr 2023 to Mar 2024 (Period 04) c2c 8581 107 38 91.5 26 16 43 6 1.07 1.72
Apr 2023 to Mar 2024 (Period 04) Caledonian Sleeper 168 0 1 1.0 0 0 1 0.60 2.19
Apr 2023 to Mar 2024 (Period 04) Chiltern Railways 7166 46 44 67.0 21 7 38 1 0.93 2.02
Apr 2023 to Mar 2024 (Period 04) CrossCountry 5865 447 384 607.5 96 107 403 2 10.36 7.00
Apr 2023 to Mar 2024 (Period 04) East Midlands Railway 12328 230 193 308.0 96 37 159 15 2.50 2.72
Apr 2023 to Mar 2024 (Period 04) Elizabeth line 27968 393 764 960.5 132 115 706 7 3.43 3.01
Apr 2023 to Mar 2024 (Period 04) Grand Central 423 7 12 15.5 3 0 13 0 3.66 6.34
Apr 2023 to Mar 2024 (Period 04) Great Western Railway 41277 697 1211 1559.5 282 149 1089 39 3.78 3.41
Apr 2023 to Mar 2024 (Period 04) Greater Anglia 30809 289 283 427.5 168 115 130 15 1.39 1.44
Apr 2023 to Mar 2024 (Period 04) Greater Thameslink Railway 73307 1737 2499 3367.5 1113 553 1467 234 4.59 5.47
Apr 2023 to Mar 2024 (Period 04) Heathrow Express 4153 2 71 72.0 34 7 31 0 1.73 3.62
Apr 2023 to Mar 2024 (Period 04) Hull Trains 358 2 0 1.0 1 0 0 0 0.28 2.35
Apr 2023 to Mar 2024 (Period 04) London North Eastern Railway 4078 35 53 70.5 34 4 28 4 1.73 4.34
Apr 2023 to Mar 2024 (Period 04) London Overground 41997 1203 1065 1666.5 914 91 474 188 3.97 3.38
Apr 2023 to Mar 2024 (Period 04) Lumo (East Coast) 280 2 1 2.0 1 0 1 0 0.71 2.80
Apr 2023 to Mar 2024 (Period 04) Merseyrail 14686 240 116 236.0 68 44 116 8 1.61 2.06
Apr 2023 to Mar 2024 (Period 04) Northern Trains 60985 1121 2124 2684.5 295 264 2013 113 4.40 4.32
Apr 2023 to Mar 2024 (Period 04) ScotRail 53618 372 548 734.0 158 136 400 41 1.37 2.72
Apr 2023 to Mar 2024 (Period 04) South Western Railway 36389 777 516 904.5 321 214 304 66 2.49 3.00
Apr 2023 to Mar 2024 (Period 04) Southeastern 40746 783 377 768.5 396 115 225 32 1.89 2.70
Apr 2023 to Mar 2024 (Period 04) TfW Rail 24650 836 971 1389.0 419 144 804 22 5.63 5.52
Apr 2023 to Mar 2024 (Period 04) TransPennine Express 7672 304 234 386.0 89 50 235 12 5.03 6.40
Apr 2023 to Mar 2024 (Period 04) West Midlands Trains 28277 705 862 1214.5 234 97 834 49 4.30 3.89
Apr 2023 to Mar 2024 (Period 05) Great Britain 534225 9916 15703 20661.0 5316 1931 12696 718 3.87 3.61
Apr 2023 to Mar 2024 (Period 05) England and Wales 479402 9418 14980 19689.0 5104 1751 12173 661 4.11 3.72
Apr 2023 to Mar 2024 (Period 05) Scotland 54823 498 723 972.0 212 180 523 57 1.77 2.64
Apr 2023 to Mar 2024 (Period 05) Avanti West Coast 6214 101 231 281.5 7 92 169 14 4.53 6.09
Apr 2023 to Mar 2024 (Period 05) c2c 8595 19 42 51.5 3 2 39 8 0.60 1.53
Apr 2023 to Mar 2024 (Period 05) Caledonian Sleeper 168 1 0 0.5 0 0 1 0 0.30 2.12
Apr 2023 to Mar 2024 (Period 05) Chiltern Railways 6467 64 79 111.0 12 7 92 0 1.72 1.98
Apr 2023 to Mar 2024 (Period 05) CrossCountry 6209 319 305 464.5 27 42 392 4 7.48 7.16
Apr 2023 to Mar 2024 (Period 05) East Midlands Railway 12577 206 209 312.0 41 54 208 8 2.48 2.50
Apr 2023 to Mar 2024 (Period 05) Elizabeth line 27703 467 2307 2540.5 1806 20 633 81 9.17 3.63
Apr 2023 to Mar 2024 (Period 05) Grand Central 485 15 24 31.5 3 3 26 1 6.49 5.90
Apr 2023 to Mar 2024 (Period 05) Great Western Railway 41859 833 1828 2244.5 493 157 1540 54 5.36 3.56
Apr 2023 to Mar 2024 (Period 05) Greater Anglia 31128 196 267 365.0 138 71 100 56 1.17 1.39
Apr 2023 to Mar 2024 (Period 05) Greater Thameslink Railway 72524 1711 1968 2823.5 793 297 1628 105 3.89 4.93
Apr 2023 to Mar 2024 (Period 05) Heathrow Express 4120 3 159 160.5 130 0 28 2 3.90 3.68
Apr 2023 to Mar 2024 (Period 05) Hull Trains 378 7 2 5.5 5 0 0 0 1.46 1.88
Apr 2023 to Mar 2024 (Period 05) London North Eastern Railway 4194 81 85 125.5 29 33 64 0 2.99 3.75
Apr 2023 to Mar 2024 (Period 05) London Overground 39446 652 598 924.0 381 45 429 68 2.34 3.24
Apr 2023 to Mar 2024 (Period 05) Lumo (East Coast) 284 5 1 3.5 0 3 0 0 1.23 2.33
Apr 2023 to Mar 2024 (Period 05) Merseyrail 14141 310 169 324.0 64 63 187 10 2.29 2.07
Apr 2023 to Mar 2024 (Period 05) Northern Trains 62366 1346 3407 4080.0 369 333 3327 51 6.54 4.53
Apr 2023 to Mar 2024 (Period 05) ScotRail 54655 497 723 971.5 212 180 523 57 1.78 2.64
Apr 2023 to Mar 2024 (Period 05) South Western Railway 38026 529 416 680.5 204 78 369 30 1.79 2.88
Apr 2023 to Mar 2024 (Period 05) Southeastern 42017 651 422 747.5 284 106 300 57 1.78 2.60
Apr 2023 to Mar 2024 (Period 05) TfW Rail 25018 857 688 1116.5 126 116 844 29 4.46 5.55
Apr 2023 to Mar 2024 (Period 05) TransPennine Express 7337 331 301 466.5 88 49 319 9 6.36 6.40
Apr 2023 to Mar 2024 (Period 05) West Midlands Trains 28314 715 1472 1829.5 100 178 1478 74 6.46 4.04
Apr 2023 to Mar 2024 (Period 06) Great Britain 533537 9624 12700 17512.0 4288 2666 9952 606 3.28 3.62
Apr 2023 to Mar 2024 (Period 06) England and Wales 478038 9172 11724 16310.0 3967 2487 9295 561 3.41 3.73
Apr 2023 to Mar 2024 (Period 06) Scotland 55499 452 976 1202.0 321 178 657 46 2.17 2.65
Apr 2023 to Mar 2024 (Period 06) Avanti West Coast 5621 161 100 180.5 39 49 91 2 3.21 5.85
Apr 2023 to Mar 2024 (Period 06) c2c 7896 132 114 180.0 8 87 64 21 2.28 1.62
Apr 2023 to Mar 2024 (Period 06) Caledonian Sleeper 168 2 2 3.0 0 0 3 0 1.79 2.10
Apr 2023 to Mar 2024 (Period 06) Chiltern Railways 7296 58 98 127.0 42 2 81 3 1.74 1.82
Apr 2023 to Mar 2024 (Period 06) CrossCountry 5878 274 226 363.0 90 30 238 6 6.18 7.22
Apr 2023 to Mar 2024 (Period 06) East Midlands Railway 12141 223 176 287.5 51 40 182 13 2.37 2.54
Apr 2023 to Mar 2024 (Period 06) Elizabeth line 27780 460 976 1206.0 255 254 647 49 4.34 3.81
Apr 2023 to Mar 2024 (Period 06) Grand Central 519 12 40 46.0 1 7 39 0 8.86 6.11
Apr 2023 to Mar 2024 (Period 06) Great Western Railway 40190 747 1391 1764.5 566 223 934 41 4.39 3.70
Apr 2023 to Mar 2024 (Period 06) Greater Anglia 30782 317 555 713.5 476 91 140 6 2.32 1.43
Apr 2023 to Mar 2024 (Period 06) Greater Thameslink Railway 79174 1796 2129 3027.0 599 682 1643 103 3.82 4.79
Apr 2023 to Mar 2024 (Period 06) Heathrow Express 4034 7 200 203.5 128 39 35 1 5.04 3.85
Apr 2023 to Mar 2024 (Period 06) Hull Trains 365 3 2 3.5 0 3 0 0 0.96 1.79
Apr 2023 to Mar 2024 (Period 06) London North Eastern Railway 3929 52 48 74.0 7 41 25 2 1.88 3.65
Apr 2023 to Mar 2024 (Period 06) London Overground 41714 669 724 1058.5 324 210 480 44 2.54 3.14
Apr 2023 to Mar 2024 (Period 06) Lumo (East Coast) 275 2 4 5.0 0 2 3 0 1.82 2.25
Apr 2023 to Mar 2024 (Period 06) Merseyrail 14722 287 261 404.5 60 120 216 9 2.75 2.23
Apr 2023 to Mar 2024 (Period 06) Northern Trains 57513 1183 2566 3157.5 393 136 2571 58 5.49 4.65
Apr 2023 to Mar 2024 (Period 06) ScotRail 55331 450 974 1199.0 321 178 654 46 2.17 2.65
Apr 2023 to Mar 2024 (Period 06) South Western Railway 39389 625 526 838.5 394 36 348 60 2.13 2.90
Apr 2023 to Mar 2024 (Period 06) Southeastern 38776 648 303 627.0 189 197 182 59 1.62 2.58
Apr 2023 to Mar 2024 (Period 06) TfW Rail 24779 747 552 925.5 162 128 612 25 3.74 5.60
Apr 2023 to Mar 2024 (Period 06) TransPennine Express 7414 192 157 253.0 74 45 129 5 3.41 6.27
Apr 2023 to Mar 2024 (Period 06) West Midlands Trains 27851 577 576 864.5 108 65 634 57 3.10 3.98
Apr 2023 to Mar 2024 (Period 07) Great Britain 533788 11043 13296 18817.5 4950 3364 9767 737 3.53 3.65
Apr 2023 to Mar 2024 (Period 07) England and Wales 479813 10353 11472 16648.5 4292 2414 9289 653 3.47 3.75
Apr 2023 to Mar 2024 (Period 07) Scotland 53975 690 1824 2169.0 658 950 478 84 4.02 2.75
Apr 2023 to Mar 2024 (Period 07) Avanti West Coast 6212 229 293 407.5 129 40 237 2 6.56 5.81
Apr 2023 to Mar 2024 (Period 07) c2c 7699 81 66 106.5 5 45 46 10 1.38 1.63
Apr 2023 to Mar 2024 (Period 07) Caledonian Sleeper 163 2 6 7.0 2 5 0 0 4.29 2.32
Apr 2023 to Mar 2024 (Period 07) Chiltern Railways 7056 118 151 210.0 22 25 126 37 2.98 1.93
Apr 2023 to Mar 2024 (Period 07) CrossCountry 5722 248 185 309.0 85 42 177 5 5.40 7.25
Apr 2023 to Mar 2024 (Period 07) East Midlands Railway 11985 221 197 307.5 126 15 159 8 2.57 2.55
Apr 2023 to Mar 2024 (Period 07) Elizabeth line 27357 358 374 553.0 259 57 228 9 2.02 3.76
Apr 2023 to Mar 2024 (Period 07) Grand Central 539 7 25 28.5 3 4 22 0 5.29 6.37
Apr 2023 to Mar 2024 (Period 07) Great Western Railway 40950 682 1115 1456.0 330 291 809 26 3.56 3.64
Apr 2023 to Mar 2024 (Period 07) Greater Anglia 30018 138 130 199.0 93 47 51 9 0.66 1.36
Apr 2023 to Mar 2024 (Period 07) Greater Thameslink Railway 75265 1747 2358 3231.5 811 409 1894 118 4.29 4.74
Apr 2023 to Mar 2024 (Period 07) Heathrow Express 3989 0 89 89.0 69 4 16 0 2.23 3.21
Apr 2023 to Mar 2024 (Period 07) Hull Trains 376 7 1 4.5 2 0 3 0 1.20 1.66
Apr 2023 to Mar 2024 (Period 07) London North Eastern Railway 4034 125 104 166.5 97 30 39 1 4.13 3.73
Apr 2023 to Mar 2024 (Period 07) London Overground 42465 1013 1030 1536.5 616 384 364 173 3.62 3.20
Apr 2023 to Mar 2024 (Period 07) Lumo (East Coast) 281 5 0 2.5 3 0 0 0 0.89 2.17
Apr 2023 to Mar 2024 (Period 07) Merseyrail 14402 497 252 500.5 132 36 313 19 3.48 2.40
Apr 2023 to Mar 2024 (Period 07) Northern Trains 60055 1248 2650 3274.0 402 272 2551 49 5.45 4.79
Apr 2023 to Mar 2024 (Period 07) ScotRail 53812 688 1818 2162.0 656 945 478 84 4.02 2.75
Apr 2023 to Mar 2024 (Period 07) South Western Railway 41062 1006 598 1101.0 310 228 506 57 2.68 3.01
Apr 2023 to Mar 2024 (Period 07) Southeastern 40489 786 449 842.0 336 171 288 47 2.08 2.65
Apr 2023 to Mar 2024 (Period 07) TfW Rail 25333 1096 567 1115.0 302 143 646 23 4.40 5.64
Apr 2023 to Mar 2024 (Period 07) TransPennine Express 7329 213 259 365.5 72 120 173 2 4.99 6.15
Apr 2023 to Mar 2024 (Period 07) West Midlands Trains 27195 528 579 843.0 90 53 641 59 3.10 4.04
Apr 2023 to Mar 2024 (Period 08) Great Britain 567405 14219 19862 26971.5 6212 7872 12042 846 4.75 3.71
Apr 2023 to Mar 2024 (Period 08) England and Wales 513702 13474 18310 25047.0 5830 6986 11424 807 4.88 3.83
Apr 2023 to Mar 2024 (Period 08) Scotland 53703 745 1552 1924.5 382 886 618 39 3.58 2.66
Apr 2023 to Mar 2024 (Period 08) Avanti West Coast 6677 338 470 639.0 61 209 361 8 9.57 6.03
Apr 2023 to Mar 2024 (Period 08) c2c 8170 67 47 80.5 10 5 48 17 0.99 1.54
Apr 2023 to Mar 2024 (Period 08) Caledonian Sleeper 163 0 12 12.0 2 5 5 0 7.36 2.79
Apr 2023 to Mar 2024 (Period 08) Chiltern Railways 8343 65 121 153.5 11 43 99 1 1.84 1.96
Apr 2023 to Mar 2024 (Period 08) CrossCountry 6200 494 507 754.0 148 331 246 29 12.16 7.36
Apr 2023 to Mar 2024 (Period 08) East Midlands Railway 12647 414 648 855.0 114 536 193 12 6.76 2.84
Apr 2023 to Mar 2024 (Period 08) Elizabeth line 27829 542 1026 1297.0 607 208 456 26 4.66 3.93
Apr 2023 to Mar 2024 (Period 08) Grand Central 535 8 52 56.0 21 13 23 0 10.47 6.80
Apr 2023 to Mar 2024 (Period 08) Great Western Railway 43747 906 2101 2554.0 468 846 1167 73 5.84 3.91
Apr 2023 to Mar 2024 (Period 08) Greater Anglia 32510 285 545 687.5 252 338 77 20 2.11 1.39
Apr 2023 to Mar 2024 (Period 08) Greater Thameslink Railway 86969 2828 3038 4452.0 1576 581 2120 175 5.12 4.65
Apr 2023 to Mar 2024 (Period 08) Heathrow Express 4150 7 172 175.5 135 0 40 0 4.23 3.35
Apr 2023 to Mar 2024 (Period 08) Hull Trains 375 9 17 21.5 10 10 2 0 5.73 1.92
Apr 2023 to Mar 2024 (Period 08) London North Eastern Railway 4268 226 428 541.0 222 223 96 0 12.68 4.44
Apr 2023 to Mar 2024 (Period 08) London Overground 41621 881 725 1165.5 553 87 414 111 2.80 3.17
Apr 2023 to Mar 2024 (Period 08) Lumo (East Coast) 282 13 23 29.5 10 15 2 2 10.46 2.91
Apr 2023 to Mar 2024 (Period 08) Merseyrail 14442 353 422 598.5 45 66 483 5 4.14 2.58
Apr 2023 to Mar 2024 (Period 08) Northern Trains 64694 1913 3965 4921.5 483 1136 3251 51 7.61 5.03
Apr 2023 to Mar 2024 (Period 08) ScotRail 53540 745 1540 1912.5 380 881 613 39 3.57 2.66
Apr 2023 to Mar 2024 (Period 08) South Western Railway 44829 1118 1216 1775.0 453 771 453 98 3.96 3.12
Apr 2023 to Mar 2024 (Period 08) Southeastern 43535 710 644 999.0 183 371 385 61 2.29 2.60
Apr 2023 to Mar 2024 (Period 08) TfW Rail 23818 1064 678 1210.0 143 429 617 22 5.08 5.70
Apr 2023 to Mar 2024 (Period 08) TransPennine Express 8138 340 363 533.0 61 237 229 6 6.55 6.08
Apr 2023 to Mar 2024 (Period 08) West Midlands Trains 29923 893 1102 1548.5 263 529 665 91 5.17 4.02
Apr 2023 to Mar 2024 (Period 09) Great Britain 539441 14452 19626 26852.0 6887 3749 15242 974 4.98 3.79
Apr 2023 to Mar 2024 (Period 09) England and Wales 484296 13869 18691 25625.5 6566 3454 14707 898 5.29 3.93
Apr 2023 to Mar 2024 (Period 09) Scotland 55145 583 935 1226.5 320 294 535 77 2.22 2.56
Apr 2023 to Mar 2024 (Period 09) Avanti West Coast 6633 266 624 757.0 120 37 595 5 11.41 6.28
Apr 2023 to Mar 2024 (Period 09) c2c 7710 66 59 92.0 18 24 42 8 1.19 1.43
Apr 2023 to Mar 2024 (Period 09) Caledonian Sleeper 168 4 3 5.0 1 0 4 0 2.98 2.96
Apr 2023 to Mar 2024 (Period 09) Chiltern Railways 7631 65 86 118.5 8 15 89 6 1.55 1.96
Apr 2023 to Mar 2024 (Period 09) CrossCountry 6002 468 517 751.0 105 95 544 8 12.51 7.38
Apr 2023 to Mar 2024 (Period 09) East Midlands Railway 12362 427 346 559.5 112 172 260 16 4.53 2.94
Apr 2023 to Mar 2024 (Period 09) Elizabeth line 26797 656 1136 1464.0 846 22 524 72 5.46 4.06
Apr 2023 to Mar 2024 (Period 09) Grand Central 523 8 31 35.0 14 0 21 0 6.69 6.91
Apr 2023 to Mar 2024 (Period 09) Great Western Railway 41942 943 2473 2944.5 855 341 1717 31 7.02 4.17
Apr 2023 to Mar 2024 (Period 09) Greater Anglia 31102 253 310 436.5 186 79 107 65 1.40 1.39
Apr 2023 to Mar 2024 (Period 09) Greater Thameslink Railway 74701 2233 2416 3532.5 962 596 1793 182 4.73 4.62
Apr 2023 to Mar 2024 (Period 09) Heathrow Express 3688 6 362 365.0 98 1 261 4 9.90 3.65
Apr 2023 to Mar 2024 (Period 09) Hull Trains 368 6 5 8.0 6 1 1 0 2.17 1.70
Apr 2023 to Mar 2024 (Period 09) London North Eastern Railway 4054 140 129 199.0 70 81 47 1 4.91 4.34
Apr 2023 to Mar 2024 (Period 09) London Overground 41702 1185 1083 1675.5 761 192 591 132 4.02 3.25
Apr 2023 to Mar 2024 (Period 09) Lumo (East Coast) 279 2 6 7.0 2 3 2 0 2.51 2.70
Apr 2023 to Mar 2024 (Period 09) Merseyrail 14366 380 368 558.0 30 135 381 11 3.88 2.67
Apr 2023 to Mar 2024 (Period 09) Northern Trains 62495 2061 4206 5236.5 666 734 3756 81 8.38 5.34
Apr 2023 to Mar 2024 (Period 09) ScotRail 54977 579 932 1221.5 319 294 531 77 2.22 2.56
Apr 2023 to Mar 2024 (Period 09) South Western Railway 40927 1382 1700 2391.0 701 352 1277 61 5.84 3.27
Apr 2023 to Mar 2024 (Period 09) Southeastern 41457 767 473 856.5 233 140 411 72 2.07 2.55
Apr 2023 to Mar 2024 (Period 09) TfW Rail 23347 1203 950 1551.5 297 185 1032 37 6.65 5.81
Apr 2023 to Mar 2024 (Period 09) TransPennine Express 7863 358 317 496.0 99 90 286 22 6.31 6.08
Apr 2023 to Mar 2024 (Period 09) West Midlands Trains 28347 994 1094 1591.0 377 160 970 84 5.61 4.06
Apr 2023 to Mar 2024 (Period 10) Great Britain 514549 14120 22521 29581.0 6208 9107 13559 708 5.75 3.75
Apr 2023 to Mar 2024 (Period 10) England and Wales 465786 13426 21051 27764.0 5816 8356 12921 670 5.96 3.91
Apr 2023 to Mar 2024 (Period 10) Scotland 48763 694 1470 1817.0 391 750 637 38 3.73 2.33
Apr 2023 to Mar 2024 (Period 10) Avanti West Coast 5904 305 831 983.5 33 317 626 7 16.66 6.40
Apr 2023 to Mar 2024 (Period 10) c2c 7711 196 67 165.0 15 17 109 22 2.14 1.42
Apr 2023 to Mar 2024 (Period 10) Caledonian Sleeper 130 0 5 5.0 0 4 1 0 3.85 2.81
Apr 2023 to Mar 2024 (Period 10) Chiltern Railways 7588 120 208 268.0 9 81 175 3 3.53 2.11
Apr 2023 to Mar 2024 (Period 10) CrossCountry 6110 628 683 997.0 46 313 634 4 16.32 7.91
Apr 2023 to Mar 2024 (Period 10) East Midlands Railway 12143 609 617 921.5 197 369 327 29 7.59 3.22
Apr 2023 to Mar 2024 (Period 10) Elizabeth line 24974 391 846 1041.5 438 244 351 8 4.17 4.18
Apr 2023 to Mar 2024 (Period 10) Grand Central 435 18 20 29.0 18 4 7 0 6.67 6.90
Apr 2023 to Mar 2024 (Period 10) Great Western Railway 39330 1104 2605 3157.0 628 1268 1183 78 8.03 4.35
Apr 2023 to Mar 2024 (Period 10) Greater Anglia 31423 183 475 566.5 118 324 99 26 1.80 1.41
Apr 2023 to Mar 2024 (Period 10) Greater Thameslink Railway 77546 2373 3954 5140.5 1493 1177 2336 134 6.63 4.42
Apr 2023 to Mar 2024 (Period 10) Heathrow Express 4220 1 232 232.5 109 26 85 12 5.51 3.68
Apr 2023 to Mar 2024 (Period 10) Hull Trains 327 8 21 25.0 17 3 5 0 7.65 2.18
Apr 2023 to Mar 2024 (Period 10) London North Eastern Railway 3771 203 372 473.5 222 116 131 5 12.56 4.63
Apr 2023 to Mar 2024 (Period 10) London Overground 37066 913 846 1302.5 637 287 287 92 3.51 3.03
Apr 2023 to Mar 2024 (Period 10) Lumo (East Coast) 256 2 12 13.0 10 1 2 0 5.08 2.78
Apr 2023 to Mar 2024 (Period 10) Merseyrail 13184 540 360 630.0 134 112 359 25 4.78 2.74
Apr 2023 to Mar 2024 (Period 10) Northern Trains 58432 1573 3517 4303.5 408 896 2957 43 7.36 5.41
Apr 2023 to Mar 2024 (Period 10) ScotRail 48633 694 1465 1812.0 391 746 636 38 3.73 2.33
Apr 2023 to Mar 2024 (Period 10) South Western Railway 39285 1169 1379 1963.5 459 1049 433 23 5.00 3.34
Apr 2023 to Mar 2024 (Period 10) Southeastern 38307 1117 1176 1734.5 478 654 538 64 4.53 2.25
Apr 2023 to Mar 2024 (Period 10) TfW Rail 22958 884 853 1295.0 120 327 824 24 5.64 5.71
Apr 2023 to Mar 2024 (Period 10) TransPennine Express 7382 281 245 385.5 44 129 207 5 5.22 5.81
Apr 2023 to Mar 2024 (Period 10) West Midlands Trains 27434 808 1732 2136.0 182 641 1245 68 7.79 4.19
Apr 2023 to Mar 2024 (Period 11) Great Britain 546738 11813 12317 18223.5 5734 3632 8046 811 3.33 3.75
Apr 2023 to Mar 2024 (Period 11) England and Wales 495210 11170 10992 16577.0 5318 2886 7678 695 3.35 3.90
Apr 2023 to Mar 2024 (Period 11) Scotland 51528 643 1325 1646.5 416 747 368 116 3.20 2.43
Apr 2023 to Mar 2024 (Period 11) Avanti West Coast 6416 224 406 518.0 85 121 298 15 8.07 6.23
Apr 2023 to Mar 2024 (Period 11) c2c 7964 122 108 169.0 101 14 44 10 2.12 1.53
Apr 2023 to Mar 2024 (Period 11) Caledonian Sleeper 156 5 7 9.5 2 6 2 0 6.09 3.17
Apr 2023 to Mar 2024 (Period 11) Chiltern Railways 7941 116 223 281.0 126 93 57 5 3.54 2.22
Apr 2023 to Mar 2024 (Period 11) CrossCountry 6457 365 181 363.5 110 94 158 3 5.63 7.97
Apr 2023 to Mar 2024 (Period 11) East Midlands Railway 12734 296 215 363.0 102 89 157 16 2.85 3.25
Apr 2023 to Mar 2024 (Period 11) Elizabeth line 26931 474 705 942.0 327 6 496 112 3.50 4.28
Apr 2023 to Mar 2024 (Period 11) Grand Central 483 7 37 40.5 2 8 32 0 8.39 7.09
Apr 2023 to Mar 2024 (Period 11) Great Western Railway 43244 796 1478 1876.0 640 342 875 19 4.34 4.45
Apr 2023 to Mar 2024 (Period 11) Greater Anglia 31798 459 341 570.5 437 41 73 20 1.79 1.47
Apr 2023 to Mar 2024 (Period 11) Greater Thameslink Railway 78511 1807 1879 2782.5 1029 502 1138 114 3.54 4.37
Apr 2023 to Mar 2024 (Period 11) Heathrow Express 4008 3 142 143.5 86 0 56 1 3.58 3.78
Apr 2023 to Mar 2024 (Period 11) Hull Trains 352 8 5 9.0 3 5 1 0 2.56 2.32
Apr 2023 to Mar 2024 (Period 11) London North Eastern Railway 3978 107 148 201.5 19 115 61 7 5.07 4.76
Apr 2023 to Mar 2024 (Period 11) London Overground 40700 844 733 1155.0 384 163 551 58 2.84 3.02
Apr 2023 to Mar 2024 (Period 11) Lumo (East Coast) 284 7 6 9.5 0 9 0 0 3.35 2.98
Apr 2023 to Mar 2024 (Period 11) Merseyrail 15002 657 373 701.5 118 71 501 11 4.68 2.93
Apr 2023 to Mar 2024 (Period 11) Northern Trains 63453 1240 1680 2300.0 588 461 1200 50 3.62 5.41
Apr 2023 to Mar 2024 (Period 11) ScotRail 51372 638 1318 1637.0 414 741 367 116 3.19 2.43
Apr 2023 to Mar 2024 (Period 11) South Western Railway 40879 1055 802 1329.5 451 231 579 68 3.25 3.17
Apr 2023 to Mar 2024 (Period 11) Southeastern 41961 998 375 874.0 284 154 341 94 2.08 2.20
Apr 2023 to Mar 2024 (Period 11) TfW Rail 25646 690 475 820.0 112 134 545 28 3.20 5.53
Apr 2023 to Mar 2024 (Period 11) TransPennine Express 7633 330 163 328.0 96 86 141 4 4.30 5.48
Apr 2023 to Mar 2024 (Period 11) West Midlands Trains 28835 565 517 799.5 216 148 374 62 2.77 4.16
Apr 2023 to Mar 2024 (Period 12) Great Britain 559426 11118 12474 18033.0 4723 3790 8702 817 3.22 3.77
Apr 2023 to Mar 2024 (Period 12) England and Wales 502501 10679 11889 17228.5 4478 3661 8375 715 3.43 3.93
Apr 2023 to Mar 2024 (Period 12) Scotland 56925 439 585 804.5 246 130 327 103 1.41 2.41
Apr 2023 to Mar 2024 (Period 12) Avanti West Coast 6923 240 510 630.0 49 93 482 7 9.10 6.56
Apr 2023 to Mar 2024 (Period 12) c2c 8412 41 63 83.5 5 35 37 7 0.99 1.46
Apr 2023 to Mar 2024 (Period 12) Caledonian Sleeper 166 3 0 1.5 0 1 1 0 0.90 3.07
Apr 2023 to Mar 2024 (Period 12) Chiltern Railways 7905 170 189 274.0 179 27 56 12 3.47 2.34
Apr 2023 to Mar 2024 (Period 12) CrossCountry 6398 407 453 656.5 177 82 394 3 10.26 8.42
Apr 2023 to Mar 2024 (Period 12) East Midlands Railway 13133 293 258 404.5 100 120 171 13 3.08 3.39
Apr 2023 to Mar 2024 (Period 12) Elizabeth line 26932 440 517 737.0 207 277 161 92 2.74 4.23
Apr 2023 to Mar 2024 (Period 12) Grand Central 428 9 16 20.5 3 1 17 0 4.79 7.17
Apr 2023 to Mar 2024 (Period 12) Great Western Railway 40782 693 1239 1585.5 214 714 645 13 3.89 4.57
Apr 2023 to Mar 2024 (Period 12) Greater Anglia 32505 486 408 651.0 459 83 61 48 2.00 1.53
Apr 2023 to Mar 2024 (Period 12) Greater Thameslink Railway 83315 2156 2559 3637.0 983 801 1720 132 4.37 4.42
Apr 2023 to Mar 2024 (Period 12) Heathrow Express 4048 3 97 98.5 37 45 16 0 2.43 3.85
Apr 2023 to Mar 2024 (Period 12) Hull Trains 322 5 2 4.5 2 0 2 0 1.40 2.27
Apr 2023 to Mar 2024 (Period 12) London North Eastern Railway 3788 66 83 116.0 23 45 49 0 3.06 4.82
Apr 2023 to Mar 2024 (Period 12) London Overground 40600 793 527 923.5 450 108 272 93 2.27 3.01
Apr 2023 to Mar 2024 (Period 12) Lumo (East Coast) 275 0 2 2.0 2 0 0 0 0.73 2.64
Apr 2023 to Mar 2024 (Period 12) Merseyrail 15140 426 339 552.0 81 22 443 6 3.65 3.14
Apr 2023 to Mar 2024 (Period 12) Northern Trains 62323 1003 1837 2338.5 376 232 1667 63 3.75 5.36
Apr 2023 to Mar 2024 (Period 12) ScotRail 56759 436 585 803.0 246 129 326 103 1.41 2.40
Apr 2023 to Mar 2024 (Period 12) South Western Railway 41732 1038 616 1135.0 396 275 415 49 2.72 3.20
Apr 2023 to Mar 2024 (Period 12) Southeastern 43465 922 722 1183.0 326 303 461 93 2.72 2.20
Apr 2023 to Mar 2024 (Period 12) TfW Rail 25823 743 623 994.5 180 122 667 26 3.85 5.42
Apr 2023 to Mar 2024 (Period 12) TransPennine Express 8020 144 101 173.0 49 18 104 2 2.16 5.08
Apr 2023 to Mar 2024 (Period 12) West Midlands Trains 30232 601 728 1028.5 179 257 537 55 3.40 4.27
Apr 2023 to Mar 2024 (Period 13) Great Britain 584037 10098 12126 17175.0 5408 3493 7490 784 2.94 3.74
Apr 2023 to Mar 2024 (Period 13) England and Wales 525946 9701 11542 16392.5 5104 3402 7155 731 3.12 3.90
Apr 2023 to Mar 2024 (Period 13) Scotland 58091 397 584 782.5 304 91 335 53 1.35 2.35
Apr 2023 to Mar 2024 (Period 13) Avanti West Coast 6853 189 433 527.5 93 14 418 4 7.70 6.97
Apr 2023 to Mar 2024 (Period 13) c2c 8628 95 69 116.5 6 69 28 14 1.35 1.41
Apr 2023 to Mar 2024 (Period 13) Caledonian Sleeper 162 1 0 0.5 0 0 1 0 0.31 2.91
Apr 2023 to Mar 2024 (Period 13) Chiltern Railways 8537 73 107 143.5 21 16 107 0 1.68 2.21
Apr 2023 to Mar 2024 (Period 13) CrossCountry 6913 235 127 244.5 61 63 115 6 3.54 8.35
Apr 2023 to Mar 2024 (Period 13) East Midlands Railway 13681 247 153 276.5 88 64 118 7 2.02 3.33
Apr 2023 to Mar 2024 (Period 13) Elizabeth line 26795 269 712 846.5 456 227 155 8 3.16 4.14
Apr 2023 to Mar 2024 (Period 13) Grand Central 567 9 18 22.5 1 11 12 0 3.97 6.89
Apr 2023 to Mar 2024 (Period 13) Great Western Railway 44438 815 1486 1893.5 556 559 738 41 4.26 4.61
Apr 2023 to Mar 2024 (Period 13) Greater Anglia 34426 365 427 609.5 157 352 82 18 1.77 1.59
Apr 2023 to Mar 2024 (Period 13) Greater Thameslink Railway 88569 2142 2521 3592.0 909 903 1568 212 4.06 4.42
Apr 2023 to Mar 2024 (Period 13) Heathrow Express 4061 4 152 154.0 73 23 52 5 3.79 3.60
Apr 2023 to Mar 2024 (Period 13) Hull Trains 387 3 4 5.5 0 5 1 0 1.42 2.28
Apr 2023 to Mar 2024 (Period 13) London North Eastern Railway 4382 79 149 188.5 38 96 53 1 4.30 4.86
Apr 2023 to Mar 2024 (Period 13) London Overground 40978 886 748 1191.0 635 219 196 141 2.91 3.00
Apr 2023 to Mar 2024 (Period 13) Lumo (East Coast) 297 2 3 4.0 0 3 1 0 1.35 2.66
Apr 2023 to Mar 2024 (Period 13) Merseyrail 15309 351 229 404.5 25 39 322 18 2.64 3.09
Apr 2023 to Mar 2024 (Period 13) Northern Trains 65534 1015 1550 2057.5 314 245 1449 50 3.14 5.27
Apr 2023 to Mar 2024 (Period 13) ScotRail 57929 396 584 782.0 304 91 334 53 1.35 2.35
Apr 2023 to Mar 2024 (Period 13) South Western Railway 45044 1011 1139 1644.5 1039 256 288 62 3.65 3.35
Apr 2023 to Mar 2024 (Period 13) Southeastern 43753 722 297 658.0 231 38 329 60 1.50 2.11
Apr 2023 to Mar 2024 (Period 13) TfW Rail 27095 536 392 660.0 106 73 451 29 2.44 5.06
Apr 2023 to Mar 2024 (Period 13) TransPennine Express 8684 143 130 201.5 82 19 97 4 2.32 4.80
Apr 2023 to Mar 2024 (Period 13) West Midlands Trains 31015 510 696 951.0 214 108 576 53 3.07 4.29
Apr 2024 to Mar 2025 (Period 01) Great Britain 540857 9959 12253 17232.5 4976 3500 8081 675 3.19 3.76
Apr 2024 to Mar 2025 (Period 01) England and Wales 485191 9450 11466 16191.0 4833 3074 7648 637 3.34 3.91
Apr 2024 to Mar 2025 (Period 01) Scotland 55666 509 787 1041.5 143 426 434 39 1.87 2.36
Apr 2024 to Mar 2025 (Period 01) Avanti West Coast 6334 155 401 478.5 278 58 141 2 7.55 7.37
Apr 2024 to Mar 2025 (Period 01) c2c 7622 198 108 207.0 7 156 38 5 2.72 1.53
Apr 2024 to Mar 2025 (Period 01) Caledonian Sleeper 157 1 0 0.5 0 1 0 0 0.32 2.77
Apr 2024 to Mar 2025 (Period 01) Chiltern Railways 7574 39 49 68.5 15 10 40 3 0.90 2.03
Apr 2024 to Mar 2025 (Period 01) CrossCountry 6150 272 198 334.0 75 61 193 5 5.43 8.37
Apr 2024 to Mar 2025 (Period 01) East Midlands Railway 12420 254 153 280.0 40 56 177 7 2.25 3.38
Apr 2024 to Mar 2025 (Period 01) Elizabeth line 26295 232 298 414.0 136 11 243 24 1.57 3.98
Apr 2024 to Mar 2025 (Period 01) Grand Central 534 3 7 8.5 2 1 6 0 1.59 6.55
Apr 2024 to Mar 2025 (Period 01) Great Western Railway 41016 555 1161 1438.5 197 223 996 22 3.51 4.67
Apr 2024 to Mar 2025 (Period 01) Greater Anglia 31627 306 635 788.0 255 423 87 22 2.49 1.70
Apr 2024 to Mar 2025 (Period 01) Greater Thameslink Railway 77065 2073 2582 3618.5 1181 602 1663 172 4.70 4.50
Apr 2024 to Mar 2025 (Period 01) Heathrow Express 3752 3 70 71.5 16 4 49 2 1.91 3.63
Apr 2024 to Mar 2025 (Period 01) Hull Trains 361 1 0 0.5 0 0 1 0 0.14 2.25
Apr 2024 to Mar 2025 (Period 01) London North Eastern Railway 3958 73 59 95.5 13 46 35 1 2.41 4.82
Apr 2024 to Mar 2025 (Period 01) London Overground 40896 978 1147 1636.0 577 399 573 87 4.00 3.12
Apr 2024 to Mar 2025 (Period 01) Lumo (East Coast) 274 4 2 4.0 2 2 0 0 1.46 2.63
Apr 2024 to Mar 2025 (Period 01) Merseyrail 14720 373 255 441.5 37 65 332 8 3.00 3.19
Apr 2024 to Mar 2025 (Period 01) Northern Trains 60344 932 1311 1777.0 279 217 1230 50 2.94 5.24
Apr 2024 to Mar 2025 (Period 01) ScotRail 55509 508 787 1041.0 143 425 434 39 1.88 2.36
Apr 2024 to Mar 2025 (Period 01) South Western Railway 39922 900 1283 1733.0 871 203 527 132 4.34 3.35
Apr 2024 to Mar 2025 (Period 01) Southeastern 40981 603 283 584.5 217 140 199 28 1.43 2.14
Apr 2024 to Mar 2025 (Period 01) TfW Rail 26994 743 573 944.5 163 260 486 35 3.50 4.75
Apr 2024 to Mar 2025 (Period 01) TransPennine Express 7636 162 93 174.0 42 44 85 3 2.28 4.62
Apr 2024 to Mar 2025 (Period 01) West Midlands Trains 28716 591 798 1093.5 428 92 547 27 3.81 4.30
Apr 2024 to Mar 2025 (Period 02) Great Britain 555390 10676 12518 17856.0 4631 3164 9505 556 3.22 3.78
Apr 2024 to Mar 2025 (Period 02) England and Wales 498328 10310 11805 16960.0 4278 3044 9111 527 3.40 3.95
Apr 2024 to Mar 2025 (Period 02) Scotland 57062 366 713 896.0 353 120 394 29 1.57 2.33
Apr 2024 to Mar 2025 (Period 02) Avanti West Coast 6243 251 240 365.5 113 111 139 3 5.85 7.63
Apr 2024 to Mar 2025 (Period 02) c2c 7886 43 25 46.5 21 0 18 7 0.59 1.43
Apr 2024 to Mar 2025 (Period 02) Caledonian Sleeper 161 4 5 7.0 1 6 0 0 4.35 2.75
Apr 2024 to Mar 2025 (Period 02) Chiltern Railways 7640 46 90 113.0 11 1 101 1 1.48 2.04
Apr 2024 to Mar 2025 (Period 02) CrossCountry 6412 421 259 469.5 84 106 277 3 7.32 8.58
Apr 2024 to Mar 2025 (Period 02) East Midlands Railway 12649 238 166 285.0 57 22 198 8 2.25 3.39
Apr 2024 to Mar 2025 (Period 02) Elizabeth line 27656 384 448 640.0 276 149 200 15 2.31 3.91
Apr 2024 to Mar 2025 (Period 02) Grand Central 550 19 16 25.5 2 2 22 1 4.64 6.04
Apr 2024 to Mar 2025 (Period 02) Great Western Railway 41802 815 1229 1636.5 516 171 912 37 3.91 4.74
Apr 2024 to Mar 2025 (Period 02) Greater Anglia 32383 183 222 313.5 117 128 52 18 0.97 1.70
Apr 2024 to Mar 2025 (Period 02) Greater Thameslink Railway 79688 2097 2516 3564.5 1145 520 1782 117 4.47 4.57
Apr 2024 to Mar 2025 (Period 02) Heathrow Express 4008 22 144 155.0 68 72 15 0 3.87 3.80
Apr 2024 to Mar 2025 (Period 02) Hull Trains 365 9 4 8.5 3 1 5 0 2.33 2.18
Apr 2024 to Mar 2025 (Period 02) London North Eastern Railway 4170 95 119 166.5 39 73 55 0 3.99 4.81
Apr 2024 to Mar 2025 (Period 02) London Overground 42814 824 997 1409.0 696 92 540 81 3.29 3.17
Apr 2024 to Mar 2025 (Period 02) Lumo (East Coast) 279 0 0 0.0 0 0 0 0 0 2.40
Apr 2024 to Mar 2025 (Period 02) Merseyrail 14926 532 298 564.0 67 145 339 12 3.78 3.29
Apr 2024 to Mar 2025 (Period 02) Northern Trains 60961 1185 2526 3118.5 245 313 2506 54 5.12 5.32
Apr 2024 to Mar 2025 (Period 02) ScotRail 56901 362 708 889.0 352 114 394 29 1.56 2.33
Apr 2024 to Mar 2025 (Period 02) South Western Railway 40732 802 695 1096.0 256 533 269 37 2.69 3.40
Apr 2024 to Mar 2025 (Period 02) Southeastern 41967 507 337 590.5 210 79 272 29 1.41 2.12
Apr 2024 to Mar 2025 (Period 02) TfW Rail 27911 852 476 902.0 145 155 562 40 3.23 4.57
Apr 2024 to Mar 2025 (Period 02) TransPennine Express 7801 203 178 279.5 62 93 118 6 3.58 4.45
Apr 2024 to Mar 2025 (Period 02) West Midlands Trains 29485 782 820 1211.0 145 277 731 59 4.11 4.37
Apr 2024 to Mar 2025 (Period 03) Great Britain 577124 11875 16121 22058.5 5743 3417 12003 896 3.82 3.77
Apr 2024 to Mar 2025 (Period 03) England and Wales 519679 11488 15336 21080.0 5471 3259 11557 793 4.06 3.94
Apr 2024 to Mar 2025 (Period 03) Scotland 57445 387 785 978.5 272 158 445 104 1.70 2.27
Apr 2024 to Mar 2025 (Period 03) Avanti West Coast 6919 260 572 702.0 149 195 353 6 10.15 7.96
Apr 2024 to Mar 2025 (Period 03) c2c 9086 98 92 141.0 29 14 95 3 1.55 1.44
Apr 2024 to Mar 2025 (Period 03) Caledonian Sleeper 163 2 0 1.0 0 1 0 0 0.61 2.56
Apr 2024 to Mar 2025 (Period 03) Chiltern Railways 8527 92 95 141.0 86 2 49 5 1.65 2.08
Apr 2024 to Mar 2025 (Period 03) CrossCountry 6869 266 304 437.0 50 51 331 5 6.36 8.32
Apr 2024 to Mar 2025 (Period 03) East Midlands Railway 13020 379 190 379.5 53 114 194 19 2.91 3.38
Apr 2024 to Mar 2025 (Period 03) Elizabeth line 27033 358 867 1046.0 639 105 232 69 3.87 3.89
Apr 2024 to Mar 2025 (Period 03) Grand Central 552 6 13 16.0 5 0 11 0 2.90 5.71
Apr 2024 to Mar 2025 (Period 03) Great Western Railway 43495 751 1354 1729.5 330 290 1050 59 3.98 4.75
Apr 2024 to Mar 2025 (Period 03) Greater Anglia 34223 269 333 467.5 238 115 75 39 1.37 1.64
Apr 2024 to Mar 2025 (Period 03) Greater Thameslink Railway 85867 2642 3513 4834.0 1191 933 2560 150 5.63 4.61
Apr 2024 to Mar 2025 (Period 03) Heathrow Express 4081 1 78 78.5 57 0 19 2 1.92 3.82
Apr 2024 to Mar 2025 (Period 03) Hull Trains 375 2 1 2.0 1 0 1 0 0.53 2.10
Apr 2024 to Mar 2025 (Period 03) London North Eastern Railway 4305 120 130 190.0 54 40 96 0 4.41 4.93
Apr 2024 to Mar 2025 (Period 03) London Overground 40854 948 916 1390.0 637 256 373 124 3.40 3.20
Apr 2024 to Mar 2025 (Period 03) Lumo (East Coast) 284 0 0 0.0 0 0 0 0 0 2.26
Apr 2024 to Mar 2025 (Period 03) Merseyrail 15750 373 300 486.5 39 15 419 14 3.09 3.36
Apr 2024 to Mar 2025 (Period 03) Northern Trains 62998 1332 3157 3823.0 314 284 3159 65 6.07 5.37
Apr 2024 to Mar 2025 (Period 03) ScotRail 57282 385 785 977.5 272 157 445 103 1.71 2.27
Apr 2024 to Mar 2025 (Period 03) South Western Railway 44080 1010 596 1101.0 366 285 388 62 2.50 3.32
Apr 2024 to Mar 2025 (Period 03) Southeastern 43617 699 432 781.5 304 125 286 67 1.79 2.08
Apr 2024 to Mar 2025 (Period 03) TfW Rail 27950 1008 985 1489.0 545 198 701 45 5.33 4.35
Apr 2024 to Mar 2025 (Period 03) TransPennine Express 8125 202 128 229.0 54 33 134 8 2.82 4.23
Apr 2024 to Mar 2025 (Period 03) West Midlands Trains 31669 672 1280 1616.0 330 204 1031 52 5.10 4.43
Apr 2024 to Mar 2025 (Period 04) Great Britain 570457 14065 17515 24547.5 6547 3463 13467 1071 4.30 3.85
Apr 2024 to Mar 2025 (Period 04) England and Wales 520638 13581 16235 23025.5 6321 3262 12444 999 4.42 4.01
Apr 2024 to Mar 2025 (Period 04) Scotland 49819 484 1280 1522.0 226 202 1023 72 3.06 2.40
Apr 2024 to Mar 2025 (Period 04) Avanti West Coast 7077 185 356 448.5 123 29 295 2 6.34 8.23
Apr 2024 to Mar 2025 (Period 04) c2c 9332 135 158 225.5 113 17 83 12 2.42 1.56
Apr 2024 to Mar 2025 (Period 04) Caledonian Sleeper 168 0 0 0.0 0 0 0 0 0 2.51
Apr 2024 to Mar 2025 (Period 04) Chiltern Railways 8660 67 87 120.5 59 1 58 3 1.39 2.10
Apr 2024 to Mar 2025 (Period 04) CrossCountry 7039 446 363 586.0 113 100 357 16 8.33 8.17
Apr 2024 to Mar 2025 (Period 04) East Midlands Railway 13257 362 368 549.0 147 61 306 35 4.14 3.51
Apr 2024 to Mar 2025 (Period 04) Elizabeth line 27951 563 911 1192.5 676 180 311 25 4.27 3.95
Apr 2024 to Mar 2025 (Period 04) Grand Central 552 16 5 13.0 2 3 9 0 2.36 5.56
Apr 2024 to Mar 2025 (Period 04) Great Western Railway 42944 906 1895 2348.0 611 330 1370 36 5.47 4.88
Apr 2024 to Mar 2025 (Period 04) Greater Anglia 33797 247 324 447.5 231 94 68 54 1.32 1.63
Apr 2024 to Mar 2025 (Period 04) Greater Thameslink Railway 86727 2736 3199 4567.0 1146 771 2334 316 5.27 4.67
Apr 2024 to Mar 2025 (Period 04) Heathrow Express 4195 3 337 338.5 132 157 47 2 8.07 4.33
Apr 2024 to Mar 2025 (Period 04) Hull Trains 375 14 1 8.0 5 1 2 0 2.13 2.24
Apr 2024 to Mar 2025 (Period 04) London North Eastern Railway 4315 140 179 249.0 37 86 123 3 5.77 5.24
Apr 2024 to Mar 2025 (Period 04) London Overground 40853 1393 784 1480.5 755 225 325 176 3.62 3.17
Apr 2024 to Mar 2025 (Period 04) Lumo (East Coast) 283 5 2 4.5 0 3 1 0 1.59 2.33
Apr 2024 to Mar 2025 (Period 04) Merseyrail 15805 505 267 519.5 71 138 296 15 3.29 3.48
Apr 2024 to Mar 2025 (Period 04) Northern Trains 62343 1529 3578 4342.5 455 311 3511 65 6.97 5.57
Apr 2024 to Mar 2025 (Period 04) ScotRail 49651 484 1280 1522.0 226 202 1023 72 3.07 2.40
Apr 2024 to Mar 2025 (Period 04) South Western Railway 43938 1212 601 1207.0 670 119 346 72 2.75 3.33
Apr 2024 to Mar 2025 (Period 04) Southeastern 42977 979 566 1055.5 318 244 447 46 2.46 2.12
Apr 2024 to Mar 2025 (Period 04) TfW Rail 28142 1128 926 1490.0 256 285 885 64 5.29 4.33
Apr 2024 to Mar 2025 (Period 04) TransPennine Express 8563 222 234 345.0 70 77 191 7 4.03 4.15
Apr 2024 to Mar 2025 (Period 04) West Midlands Trains 31513 788 1094 1488.0 329 29 1078 52 4.72 4.47
Apr 2024 to Mar 2025 (Period 05) Great Britain 561273 12955 16502 22979.5 6177 3687 12291 824 4.09 3.87
Apr 2024 to Mar 2025 (Period 05) England and Wales 519578 12627 15934 22247.5 6068 3552 11839 788 4.28 4.02
Apr 2024 to Mar 2025 (Period 05) Scotland 41695 328 568 732.0 109 135 452 36 1.76 2.41
Apr 2024 to Mar 2025 (Period 05) Avanti West Coast 7032 203 303 404.5 80 49 268 7 5.75 8.30
Apr 2024 to Mar 2025 (Period 05) c2c 9250 69 96 130.5 1 36 89 4 1.41 1.62
Apr 2024 to Mar 2025 (Period 05) Caledonian Sleeper 168 0 0 0.0 0 0 0 0 0 2.48
Apr 2024 to Mar 2025 (Period 05) Chiltern Railways 8657 160 154 234.0 16 139 67 14 2.70 2.18
Apr 2024 to Mar 2025 (Period 05) CrossCountry 6747 284 215 357.0 56 52 236 13 5.29 7.99
Apr 2024 to Mar 2025 (Period 05) East Midlands Railway 13078 314 248 405.0 104 70 205 26 3.10 3.55
Apr 2024 to Mar 2025 (Period 05) Elizabeth line 27964 816 1098 1506.0 478 159 820 49 5.39 3.66
Apr 2024 to Mar 2025 (Period 05) Grand Central 552 17 12 20.5 5 8 7 1 3.71 5.34
Apr 2024 to Mar 2025 (Period 05) Great Western Railway 43681 781 1598 1988.5 481 156 1328 24 4.55 4.82
Apr 2024 to Mar 2025 (Period 05) Greater Anglia 32540 280 296 436.0 130 224 54 28 1.34 1.64
Apr 2024 to Mar 2025 (Period 05) Greater Thameslink Railway 86259 2421 3670 4880.5 1998 644 2062 176 5.66 4.80
Apr 2024 to Mar 2025 (Period 05) Heathrow Express 4204 9 195 199.5 135 25 39 0 4.75 4.39
Apr 2024 to Mar 2025 (Period 05) Hull Trains 374 16 5 13.0 4 8 0 0 3.48 2.40
Apr 2024 to Mar 2025 (Period 05) London North Eastern Railway 4292 116 240 298.0 114 90 83 12 6.94 5.56
Apr 2024 to Mar 2025 (Period 05) London Overground 38675 724 734 1096.0 511 158 333 93 2.83 3.21
Apr 2024 to Mar 2025 (Period 05) Lumo (East Coast) 281 2 5 6.0 3 2 2 0 2.14 2.40
Apr 2024 to Mar 2025 (Period 05) Merseyrail 15805 618 385 694.0 161 118 398 17 4.39 3.64
Apr 2024 to Mar 2025 (Period 05) Northern Trains 65037 1414 2834 3541.0 374 431 2666 69 5.44 5.48
Apr 2024 to Mar 2025 (Period 05) ScotRail 41527 328 568 732.0 109 135 452 36 1.76 2.41
Apr 2024 to Mar 2025 (Period 05) South Western Railway 43467 1167 990 1573.5 467 541 507 59 3.62 3.46
Apr 2024 to Mar 2025 (Period 05) Southeastern 43585 987 486 979.5 471 116 335 58 2.25 2.16
Apr 2024 to Mar 2025 (Period 05) TfW Rail 28289 1012 836 1342.0 139 116 1025 62 4.74 4.36
Apr 2024 to Mar 2025 (Period 05) TransPennine Express 8197 271 164 299.5 108 72 114 5 3.65 3.95
Apr 2024 to Mar 2025 (Period 05) West Midlands Trains 31612 946 1370 1843.0 232 339 1201 71 5.83 4.43
Apr 2024 to Mar 2025 (Period 06) Great Britain 563696 12458 16921 23150.0 6161 4182 12191 616 4.11 3.93
Apr 2024 to Mar 2025 (Period 06) England and Wales 521418 12143 16452 22523.5 5940 4135 11862 587 4.32 4.09
Apr 2024 to Mar 2025 (Period 06) Scotland 42278 315 469 626.5 221 47 329 29 1.48 2.37
Apr 2024 to Mar 2025 (Period 06) Avanti West Coast 6639 192 237 333.0 117 86 127 4 5.02 8.38
Apr 2024 to Mar 2025 (Period 06) c2c 9159 61 37 67.5 15 0 41 10 0.74 1.50
Apr 2024 to Mar 2025 (Period 06) Caledonian Sleeper 168 0 0 0.0 0 0 0 0 0 2.34
Apr 2024 to Mar 2025 (Period 06) Chiltern Railways 8737 64 129 161.0 38 11 105 5 1.84 2.18
Apr 2024 to Mar 2025 (Period 06) CrossCountry 6126 245 163 285.5 76 74 129 6 4.66 7.87
Apr 2024 to Mar 2025 (Period 06) East Midlands Railway 13291 340 366 536.0 165 122 233 16 4.03 3.68
Apr 2024 to Mar 2025 (Period 06) Elizabeth line 27712 578 747 1036.0 215 594 216 12 3.74 3.61
Apr 2024 to Mar 2025 (Period 06) Grand Central 532 11 13 18.5 4 5 9 1 3.48 4.92
Apr 2024 to Mar 2025 (Period 06) Great Western Railway 43136 801 1573 1973.5 464 316 1152 41 4.58 4.83
Apr 2024 to Mar 2025 (Period 06) Greater Anglia 33819 306 463 616.0 385 161 51 19 1.82 1.61
Apr 2024 to Mar 2025 (Period 06) Greater Thameslink Railway 86143 2483 3358 4599.5 1568 388 2509 135 5.34 4.92
Apr 2024 to Mar 2025 (Period 06) Heathrow Express 4119 0 116 116.0 18 69 29 0 2.82 4.22
Apr 2024 to Mar 2025 (Period 06) Hull Trains 366 5 0 2.5 0 3 0 0 0.68 2.38
Apr 2024 to Mar 2025 (Period 06) London North Eastern Railway 4049 98 106 155.0 49 63 43 2 3.83 5.70
Apr 2024 to Mar 2025 (Period 06) London Overground 41222 964 666 1148.0 553 138 399 58 2.78 3.23
Apr 2024 to Mar 2025 (Period 06) Lumo (East Coast) 275 0 0 0.0 0 0 0 0 0 2.26
Apr 2024 to Mar 2025 (Period 06) Merseyrail 16515 388 232 426.0 43 53 305 24 2.58 3.62
Apr 2024 to Mar 2025 (Period 06) Northern Trains 65566 1597 3741 4539.5 771 812 2858 99 6.92 5.60
Apr 2024 to Mar 2025 (Period 06) ScotRail 42110 315 469 626.5 221 47 329 29 1.49 2.37
Apr 2024 to Mar 2025 (Period 06) South Western Railway 42711 888 1255 1699.0 286 608 772 33 3.98 3.60
Apr 2024 to Mar 2025 (Period 06) Southeastern 43536 928 558 1022.0 405 132 456 29 2.35 2.21
Apr 2024 to Mar 2025 (Period 06) TfW Rail 27955 1139 1077 1646.5 435 307 864 40 5.89 4.53
Apr 2024 to Mar 2025 (Period 06) TransPennine Express 8201 330 205 370.0 79 84 196 10 4.51 4.04
Apr 2024 to Mar 2025 (Period 06) West Midlands Trains 31609 725 1410 1772.5 253 109 1366 45 5.61 4.62
Apr 2024 to Mar 2025 (Period 07) Great Britain 567120 13813 19094 26000.5 5653 6003 13356 989 4.58 4.01
Apr 2024 to Mar 2025 (Period 07) England and Wales 521339 13441 18656 25376.5 5520 5897 13019 940 4.87 4.20
Apr 2024 to Mar 2025 (Period 07) Scotland 45781 372 438 624.0 133 106 336 49 1.36 2.17
Apr 2024 to Mar 2025 (Period 07) Avanti West Coast 6636 246 270 393.0 74 185 129 5 5.92 8.32
Apr 2024 to Mar 2025 (Period 07) c2c 9347 105 87 139.5 31 43 52 13 1.49 1.51
Apr 2024 to Mar 2025 (Period 07) Caledonian Sleeper 168 0 2 2.0 0 0 2 0 1.19 2.10
Apr 2024 to Mar 2025 (Period 07) Chiltern Railways 8346 161 381 461.5 160 170 129 2 5.53 2.39
Apr 2024 to Mar 2025 (Period 07) CrossCountry 6402 250 208 333.0 43 109 157 23 5.20 7.84
Apr 2024 to Mar 2025 (Period 07) East Midlands Railway 13201 287 334 477.5 101 137 224 15 3.62 3.75
Apr 2024 to Mar 2025 (Period 07) Elizabeth line 27448 531 534 799.5 414 54 321 10 2.91 3.68
Apr 2024 to Mar 2025 (Period 07) Grand Central 530 22 25 36.0 5 17 14 0 6.79 5.04
Apr 2024 to Mar 2025 (Period 07) Great Western Railway 43337 894 1552 1999.0 212 590 1134 63 4.61 4.91
Apr 2024 to Mar 2025 (Period 07) Greater Anglia 33847 426 729 942.0 359 427 103 53 2.78 1.77
Apr 2024 to Mar 2025 (Period 07) Greater Thameslink Railway 86185 2693 4901 6247.5 1376 1610 3016 245 7.25 5.15
Apr 2024 to Mar 2025 (Period 07) Heathrow Express 4012 12 179 185.0 86 4 91 4 4.61 4.40
Apr 2024 to Mar 2025 (Period 07) Hull Trains 360 9 7 11.5 1 9 2 1 3.19 2.54
Apr 2024 to Mar 2025 (Period 07) London North Eastern Railway 4165 82 157 198.0 35 137 22 5 4.75 5.74
Apr 2024 to Mar 2025 (Period 07) London Overground 43052 1036 1212 1730.0 587 543 446 154 4.02 3.26
Apr 2024 to Mar 2025 (Period 07) Lumo (East Coast) 265 2 6 7.0 0 6 1 0 2.64 2.39
Apr 2024 to Mar 2025 (Period 07) Merseyrail 15642 245 256 378.5 93 37 237 11 2.42 3.54
Apr 2024 to Mar 2025 (Period 07) Northern Trains 65019 1593 3619 4415.5 427 355 3563 70 6.79 5.70
Apr 2024 to Mar 2025 (Period 07) ScotRail 45613 372 436 622.0 133 106 334 49 1.36 2.17
Apr 2024 to Mar 2025 (Period 07) South Western Railway 42544 1472 1144 1880.0 788 267 750 75 4.42 3.73
Apr 2024 to Mar 2025 (Period 07) Southeastern 43880 1041 616 1136.5 227 334 512 63 2.59 2.25
Apr 2024 to Mar 2025 (Period 07) TfW Rail 27284 1140 688 1258.0 251 257 687 63 4.61 4.55
Apr 2024 to Mar 2025 (Period 07) TransPennine Express 8142 277 179 317.5 85 76 150 7 3.90 3.96
Apr 2024 to Mar 2025 (Period 07) West Midlands Trains 31695 917 1572 2030.5 165 528 1278 59 6.41 4.87
Apr 2024 to Mar 2025 (Period 08) Great Britain 578196 13479 17758 24497.5 5573 3340 14472 1112 4.24 3.97
Apr 2024 to Mar 2025 (Period 08) England and Wales 519994 12760 16643 23023.0 5223 2979 13829 992 4.43 4.16
Apr 2024 to Mar 2025 (Period 08) Scotland 58202 719 1115 1474.5 350 361 644 120 2.53 2.09
Apr 2024 to Mar 2025 (Period 08) Avanti West Coast 6915 141 225 295.5 45 60 184 7 4.27 7.90
Apr 2024 to Mar 2025 (Period 08) c2c 9257 160 68 148.0 23 56 58 11 1.60 1.55
Apr 2024 to Mar 2025 (Period 08) Caledonian Sleeper 167 1 3 3.5 0 1 3 0 2.10 1.69
Apr 2024 to Mar 2025 (Period 08) Chiltern Railways 8398 106 132 185.0 53 8 114 11 2.20 2.42
Apr 2024 to Mar 2025 (Period 08) CrossCountry 6265 292 274 420.0 67 72 276 5 6.70 7.43
Apr 2024 to Mar 2025 (Period 08) East Midlands Railway 13093 365 369 551.5 151 69 311 21 4.21 3.56
Apr 2024 to Mar 2025 (Period 08) Elizabeth line 27528 282 299 440.0 156 66 173 45 1.60 3.44
Apr 2024 to Mar 2025 (Period 08) Grand Central 531 16 11 19.0 1 4 13 1 3.58 4.50
Apr 2024 to Mar 2025 (Period 08) Great Western Railway 43635 875 1801 2238.5 441 207 1548 43 5.13 4.85
Apr 2024 to Mar 2025 (Period 08) Greater Anglia 34305 205 235 337.5 155 69 98 16 0.98 1.68
Apr 2024 to Mar 2025 (Period 08) Greater Thameslink Railway 85401 2179 3381 4470.5 1270 344 2640 217 5.23 5.15
Apr 2024 to Mar 2025 (Period 08) Heathrow Express 4002 8 113 117.0 39 7 55 16 2.92 4.30
Apr 2024 to Mar 2025 (Period 08) Hull Trains 359 25 0 12.5 11 1 1 1 3.48 2.36
Apr 2024 to Mar 2025 (Period 08) London North Eastern Railway 4252 56 30 58.0 15 22 18 4 1.36 4.84
Apr 2024 to Mar 2025 (Period 08) London Overground 41799 1072 1215 1751.0 700 287 487 276 4.19 3.37
Apr 2024 to Mar 2025 (Period 08) Lumo (East Coast) 268 4 3 5.0 1 1 3 0 1.87 1.72
Apr 2024 to Mar 2025 (Period 08) Merseyrail 15742 364 410 592.0 166 74 332 20 3.76 3.51
Apr 2024 to Mar 2025 (Period 08) Northern Trains 64157 1896 4245 5193.0 453 556 4120 64 8.09 5.74
Apr 2024 to Mar 2025 (Period 08) ScotRail 58035 718 1112 1471.0 350 360 641 120 2.53 2.09
Apr 2024 to Mar 2025 (Period 08) South Western Railway 44182 1247 882 1505.5 409 251 793 52 3.41 3.69
Apr 2024 to Mar 2025 (Period 08) Southeastern 43314 1126 558 1121.0 522 106 438 55 2.59 2.28
Apr 2024 to Mar 2025 (Period 08) TfW Rail 26118 1227 1040 1653.5 249 432 929 44 6.33 4.64
Apr 2024 to Mar 2025 (Period 08) TransPennine Express 8511 232 184 300.0 93 60 138 10 3.52 3.72
Apr 2024 to Mar 2025 (Period 08) West Midlands Trains 31962 882 1168 1609.0 206 229 1100 74 5.03 4.86
Apr 2024 to Mar 2025 (Period 09) Great Britain 579141 18344 26680 35852.0 8337 9449 16590 1476 6.19 4.07
Apr 2024 to Mar 2025 (Period 09) England and Wales 521100 17619 25346 34155.5 7847 9046 15887 1376 6.55 4.27
Apr 2024 to Mar 2025 (Period 09) Scotland 58041 725 1334 1696.5 490 403 703 101 2.92 2.15
Apr 2024 to Mar 2025 (Period 09) Avanti West Coast 7092 222 496 607.0 162 176 253 16 8.56 7.69
Apr 2024 to Mar 2025 (Period 09) c2c 8912 79 53 92.5 16 12 58 6 1.04 1.54
Apr 2024 to Mar 2025 (Period 09) Caledonian Sleeper 166 3 1 2.5 0 0 2 0 1.51 1.57
Apr 2024 to Mar 2025 (Period 09) Chiltern Railways 8607 173 144 230.5 26 71 129 4 2.68 2.50
Apr 2024 to Mar 2025 (Period 09) CrossCountry 6810 591 630 925.5 90 300 512 24 13.59 7.57
Apr 2024 to Mar 2025 (Period 09) East Midlands Railway 13187 456 528 756.0 206 215 321 14 5.73 3.66
Apr 2024 to Mar 2025 (Period 09) Elizabeth line 26758 826 1567 1980.0 658 45 1261 16 7.40 3.59
Apr 2024 to Mar 2025 (Period 09) Grand Central 512 7 16 19.5 4 1 15 0 3.81 4.28
Apr 2024 to Mar 2025 (Period 09) Great Western Railway 42271 1201 2988 3588.5 777 1030 1598 183 8.49 4.96
Apr 2024 to Mar 2025 (Period 09) Greater Anglia 34127 386 710 903.0 198 595 93 17 2.65 1.78
Apr 2024 to Mar 2025 (Period 09) Greater Thameslink Railway 86206 3004 5034 6536.0 1450 1030 3833 223 7.58 5.38
Apr 2024 to Mar 2025 (Period 09) Heathrow Express 3649 1 226 226.5 186 0 36 4 6.21 4.04
Apr 2024 to Mar 2025 (Period 09) Hull Trains 351 18 6 15.0 14 0 2 0 4.27 2.51
Apr 2024 to Mar 2025 (Period 09) London North Eastern Railway 4208 105 152 204.5 62 66 74 3 4.86 4.84
Apr 2024 to Mar 2025 (Period 09) London Overground 42353 1556 1439 2217.0 1239 132 613 233 5.23 3.47
Apr 2024 to Mar 2025 (Period 09) Lumo (East Coast) 273 2 0 1.0 1 0 0 0 0.37 1.56
Apr 2024 to Mar 2025 (Period 09) Merseyrail 15821 475 484 721.5 45 316 324 36 4.56 3.57
Apr 2024 to Mar 2025 (Period 09) Northern Trains 64879 1915 4063 5020.5 566 1178 3177 99 7.74 5.70
Apr 2024 to Mar 2025 (Period 09) ScotRail 57875 722 1333 1694.0 490 403 700 101 2.93 2.15
Apr 2024 to Mar 2025 (Period 09) South Western Railway 44312 2076 1843 2881.0 871 972 857 181 6.50 3.75
Apr 2024 to Mar 2025 (Period 09) Southeastern 43692 1517 890 1648.5 545 276 702 126 3.77 2.41
Apr 2024 to Mar 2025 (Period 09) TfW Rail 27443 1452 2084 2810.0 236 1703 804 67 10.24 4.95
Apr 2024 to Mar 2025 (Period 09) TransPennine Express 8401 297 285 433.5 145 130 143 16 5.16 3.64
Apr 2024 to Mar 2025 (Period 09) West Midlands Trains 31236 1260 1708 2338.0 351 799 1082 106 7.48 5.02
Apr 2024 to Mar 2025 (Period 10) Great Britain 516016 12371 20240 26425.5 5213 4240 15996 977 5.12 4.03
Apr 2024 to Mar 2025 (Period 10) England and Wales 465361 11728 18983 24847.0 4591 3996 15392 869 5.34 4.23
Apr 2024 to Mar 2025 (Period 10) Scotland 50655 643 1257 1578.5 622 245 604 108 3.12 2.11
Apr 2024 to Mar 2025 (Period 10) Avanti West Coast 5669 216 385 493.0 114 104 266 9 8.70 7.14
Apr 2024 to Mar 2025 (Period 10) c2c 8140 113 89 145.5 72 7 53 14 1.79 1.52
Apr 2024 to Mar 2025 (Period 10) Caledonian Sleeper 133 1 0 0.5 0 1 0 0 0.38 1.36
Apr 2024 to Mar 2025 (Period 10) Chiltern Railways 7494 105 195 247.5 109 6 130 2 3.30 2.49
Apr 2024 to Mar 2025 (Period 10) CrossCountry 6069 416 541 749.0 104 101 527 17 12.34 7.28
Apr 2024 to Mar 2025 (Period 10) East Midlands Railway 11586 319 381 540.5 91 61 381 7 4.67 3.45
Apr 2024 to Mar 2025 (Period 10) Elizabeth line 24352 337 352 520.5 136 94 267 24 2.14 3.44
Apr 2024 to Mar 2025 (Period 10) Grand Central 466 15 16 23.5 3 4 15 2 5.04 4.18
Apr 2024 to Mar 2025 (Period 10) Great Western Railway 38709 736 1913 2281.0 375 216 1604 86 5.89 4.81
Apr 2024 to Mar 2025 (Period 10) Greater Anglia 30283 158 276 355.0 105 145 91 14 1.17 1.73
Apr 2024 to Mar 2025 (Period 10) Greater Thameslink Railway 75377 1955 4070 5047.5 1163 579 3146 160 6.70 5.38
Apr 2024 to Mar 2025 (Period 10) Heathrow Express 4114 3 56 57.5 14 13 30 0 1.40 3.71
Apr 2024 to Mar 2025 (Period 10) Hull Trains 338 6 0 3.0 0 3 0 0 0.89 2.04
Apr 2024 to Mar 2025 (Period 10) London North Eastern Railway 4134 68 81 115.0 13 59 43 1 2.78 4.14
Apr 2024 to Mar 2025 (Period 10) London Overground 38434 755 716 1093.5 247 186 471 190 2.85 3.42
Apr 2024 to Mar 2025 (Period 10) Lumo (East Coast) 260 0 0 0.0 0 0 0 0 0 1.20
Apr 2024 to Mar 2025 (Period 10) Merseyrail 14684 411 278 483.5 112 75 287 10 3.29 3.47
Apr 2024 to Mar 2025 (Period 10) Northern Trains 57400 1785 4120 5012.5 435 834 3694 49 8.73 5.79
Apr 2024 to Mar 2025 (Period 10) ScotRail 50522 642 1257 1578.0 622 244 604 108 3.12 2.11
Apr 2024 to Mar 2025 (Period 10) South Western Railway 39563 930 1279 1744.0 324 258 1123 38 4.41 3.71
Apr 2024 to Mar 2025 (Period 10) Southeastern 37764 1050 944 1469.0 490 246 617 115 3.89 2.36
Apr 2024 to Mar 2025 (Period 10) TfW Rail 24259 1122 1234 1795.0 226 333 1208 28 7.40 5.07
Apr 2024 to Mar 2025 (Period 10) TransPennine Express 7870 394 498 695.0 88 294 291 22 8.83 3.92
Apr 2024 to Mar 2025 (Period 10) West Midlands Trains 28396 834 1559 1976.0 370 378 1147 80 6.96 4.96
Apr 2024 to Mar 2025 (Period 11) Great Britain 576345 14027 16713 23726.5 6508 6158 10140 921 4.12 4.09
Apr 2024 to Mar 2025 (Period 11) England and Wales 524099 13439 15710 22429.5 6130 5824 9678 798 4.28 4.30
Apr 2024 to Mar 2025 (Period 11) Scotland 52246 588 1003 1297.0 378 334 462 123 2.48 2.05
Apr 2024 to Mar 2025 (Period 11) Avanti West Coast 7222 271 389 524.5 66 174 253 32 7.26 7.08
Apr 2024 to Mar 2025 (Period 11) c2c 9200 139 106 175.5 22 50 61 41 1.91 1.50
Apr 2024 to Mar 2025 (Period 11) Caledonian Sleeper 129 4 2 4.0 0 1 3 0 3.10 1.11
Apr 2024 to Mar 2025 (Period 11) Chiltern Railways 8832 84 78 120.0 34 18 65 3 1.36 2.32
Apr 2024 to Mar 2025 (Period 11) CrossCountry 6842 366 273 456.0 84 204 160 9 6.66 7.35
Apr 2024 to Mar 2025 (Period 11) East Midlands Railway 13314 350 406 581.0 104 246 221 9 4.36 3.57
Apr 2024 to Mar 2025 (Period 11) Elizabeth line 27285 716 1887 2245.0 636 554 1027 28 8.23 3.81
Apr 2024 to Mar 2025 (Period 11) Grand Central 500 16 16 24.0 1 7 14 2 4.80 3.92
Apr 2024 to Mar 2025 (Period 11) Great Western Railway 43889 656 1096 1424.0 346 470 577 30 3.24 4.72
Apr 2024 to Mar 2025 (Period 11) Greater Anglia 33216 223 537 648.5 375 181 81 11 1.95 1.74
Apr 2024 to Mar 2025 (Period 11) Greater Thameslink Railway 85227 2463 2737 3968.5 1520 675 1607 167 4.66 5.45
Apr 2024 to Mar 2025 (Period 11) Heathrow Express 4122 2 108 109.0 61 32 15 0 2.64 3.64
Apr 2024 to Mar 2025 (Period 11) Hull Trains 352 7 0 3.5 2 1 0 0 0.99 1.92
Apr 2024 to Mar 2025 (Period 11) London North Eastern Railway 4421 93 123 169.5 35 64 57 14 3.83 4.05
Apr 2024 to Mar 2025 (Period 11) London Overground 41101 1060 893 1423.0 563 83 691 86 3.46 3.46
Apr 2024 to Mar 2025 (Period 11) Lumo (East Coast) 267 6 5 8.0 2 5 1 0 3.00 1.16
Apr 2024 to Mar 2025 (Period 11) Merseyrail 16131 619 759 1068.5 104 604 324 36 6.62 3.63
Apr 2024 to Mar 2025 (Period 11) Northern Trains 67079 1780 3096 3986.0 544 1246 2098 98 5.94 5.97
Apr 2024 to Mar 2025 (Period 11) ScotRail 52117 584 1001 1293.0 378 333 459 123 2.48 2.06
Apr 2024 to Mar 2025 (Period 11) South Western Railway 42792 1030 910 1425.0 652 160 566 48 3.33 3.72
Apr 2024 to Mar 2025 (Period 11) Southeastern 44014 1102 551 1102.0 432 137 470 62 2.50 2.40
Apr 2024 to Mar 2025 (Period 11) TfW Rail 27005 1250 874 1499.0 288 351 823 38 5.55 5.25
Apr 2024 to Mar 2025 (Period 11) TransPennine Express 9293 403 350 551.5 85 245 200 22 5.93 4.07
Apr 2024 to Mar 2025 (Period 11) West Midlands Trains 31995 803 516 917.5 173 317 366 62 2.87 4.95
Apr 2024 to Mar 2025 (Period 12) Great Britain 583663 11702 12314 18165.0 5399 2864 9004 898 3.11 4.08
Apr 2024 to Mar 2025 (Period 12) England and Wales 526846 11194 11681 17278.0 5135 2746 8558 839 3.28 4.28
Apr 2024 to Mar 2025 (Period 12) Scotland 56817 508 633 887.0 264 118 446 59 1.56 2.07
Apr 2024 to Mar 2025 (Period 12) Avanti West Coast 7124 158 222 301.0 113 71 112 6 4.23 6.69
Apr 2024 to Mar 2025 (Period 12) c2c 9120 98 159 208.0 32 116 48 12 2.28 1.60
Apr 2024 to Mar 2025 (Period 12) Caledonian Sleeper 159 2 3 4.0 0 3 1 0 2.52 1.23
Apr 2024 to Mar 2025 (Period 12) Chiltern Railways 8584 80 164 204.0 149 8 47 1 2.38 2.24
Apr 2024 to Mar 2025 (Period 12) CrossCountry 7020 134 171 238.0 18 25 188 7 3.39 6.81
Apr 2024 to Mar 2025 (Period 12) East Midlands Railway 13145 272 187 323.0 56 78 177 13 2.46 3.52
Apr 2024 to Mar 2025 (Period 12) Elizabeth line 25750 521 873 1133.5 380 41 601 111 4.40 3.94
Apr 2024 to Mar 2025 (Period 12) Grand Central 499 11 9 14.5 4 7 4 0 2.91 3.80
Apr 2024 to Mar 2025 (Period 12) Great Western Railway 43408 576 980 1268.0 386 164 671 48 2.92 4.64
Apr 2024 to Mar 2025 (Period 12) Greater Anglia 33821 245 591 713.5 326 271 87 29 2.11 1.75
Apr 2024 to Mar 2025 (Period 12) Greater Thameslink Railway 86579 2794 3132 4529.0 1493 623 2229 184 5.23 5.52
Apr 2024 to Mar 2025 (Period 12) Heathrow Express 4088 3 123 124.5 87 4 33 0 3.05 3.69
Apr 2024 to Mar 2025 (Period 12) Hull Trains 365 8 4 8.0 5 2 0 1 2.19 1.98
Apr 2024 to Mar 2025 (Period 12) London North Eastern Railway 4579 74 90 127.0 44 59 14 11 2.77 4.01
Apr 2024 to Mar 2025 (Period 12) London Overground 40919 659 583 912.5 303 177 342 91 2.23 3.46
Apr 2024 to Mar 2025 (Period 12) Lumo (East Coast) 236 1 2 2.5 1 0 2 0 1.06 1.19
Apr 2024 to Mar 2025 (Period 12) Merseyrail 16323 524 316 578.0 237 27 275 39 3.54 3.62
Apr 2024 to Mar 2025 (Period 12) Northern Trains 68661 1269 1638 2272.5 296 399 1511 67 3.31 5.92
Apr 2024 to Mar 2025 (Period 12) ScotRail 56658 506 630 883.0 264 115 445 59 1.56 2.07
Apr 2024 to Mar 2025 (Period 12) South Western Railway 43986 849 730 1154.5 338 128 644 46 2.62 3.70
Apr 2024 to Mar 2025 (Period 12) Southeastern 44539 943 448 919.5 295 182 391 52 2.06 2.34
Apr 2024 to Mar 2025 (Period 12) TfW Rail 26672 865 576 1008.5 254 133 595 28 3.78 5.24
Apr 2024 to Mar 2025 (Period 12) TransPennine Express 9055 410 168 373.0 77 123 160 13 4.12 4.21
Apr 2024 to Mar 2025 (Period 12) West Midlands Trains 32373 700 515 865.0 243 110 429 83 2.67 4.89
Apr 2024 to Mar 2025 (Period 13) Great Britain 621320 11738 12160 18029.0 5065 3522 8727 715 2.90 4.07
Apr 2024 to Mar 2025 (Period 13) England and Wales 561559 11335 11491 17158.5 4828 3325 8320 685 3.06 4.27
Apr 2024 to Mar 2025 (Period 13) Scotland 59761 403 669 870.5 237 197 407 31 1.46 2.08
Apr 2024 to Mar 2025 (Period 13) Avanti West Coast 7799 135 165 232.5 75 82 75 1 2.98 6.29
Apr 2024 to Mar 2025 (Period 13) c2c 9721 181 138 228.5 137 19 48 24 2.35 1.69
Apr 2024 to Mar 2025 (Period 13) Caledonian Sleeper 176 0 1 1.0 0 0 1 0 0.57 1.25
Apr 2024 to Mar 2025 (Period 13) Chiltern Railways 9002 87 55 98.5 31 7 57 3 1.09 2.19
Apr 2024 to Mar 2025 (Period 13) CrossCountry 7443 264 237 369.0 54 50 261 4 4.96 6.91
Apr 2024 to Mar 2025 (Period 13) East Midlands Railway 13914 267 270 403.5 43 101 237 23 2.90 3.59
Apr 2024 to Mar 2025 (Period 13) Elizabeth line 29499 642 515 836.0 359 215 208 53 2.83 3.90
Apr 2024 to Mar 2025 (Period 13) Grand Central 550 13 9 15.5 2 2 12 0 2.82 3.70
Apr 2024 to Mar 2025 (Period 13) Great Western Railway 45447 717 1310 1668.5 601 225 792 51 3.67 4.59
Apr 2024 to Mar 2025 (Period 13) Greater Anglia 36599 408 513 717.0 304 301 99 12 1.96 1.77
Apr 2024 to Mar 2025 (Period 13) Greater Thameslink Railway 91409 1998 3021 4020.0 785 844 2280 110 4.40 5.54
Apr 2024 to Mar 2025 (Period 13) Heathrow Express 4444 4 184 186.0 65 93 28 0 4.19 3.72
Apr 2024 to Mar 2025 (Period 13) Hull Trains 388 0 2 2.0 0 2 0 0 0.52 1.90
Apr 2024 to Mar 2025 (Period 13) London North Eastern Railway 4987 35 68 85.5 32 33 22 0 1.71 3.78
Apr 2024 to Mar 2025 (Period 13) London Overground 45067 936 829 1297.0 483 257 458 99 2.88 3.45
Apr 2024 to Mar 2025 (Period 13) Lumo (East Coast) 262 0 3 3.0 0 0 3 0 1.15 1.17
Apr 2024 to Mar 2025 (Period 13) Merseyrail 17146 386 261 454.0 95 102 245 11 2.65 3.61
Apr 2024 to Mar 2025 (Period 13) Northern Trains 71641 1069 1291 1825.5 290 156 1322 58 2.55 5.84
Apr 2024 to Mar 2025 (Period 13) ScotRail 59585 403 668 869.5 237 197 406 31 1.46 2.08
Apr 2024 to Mar 2025 (Period 13) South Western Railway 47196 1093 761 1307.5 493 194 573 48 2.77 3.63
Apr 2024 to Mar 2025 (Period 13) Southeastern 47360 1197 520 1118.5 423 266 385 45 2.36 2.41
Apr 2024 to Mar 2025 (Period 13) TfW Rail 28388 994 612 1109.0 277 168 612 53 3.91 5.35
Apr 2024 to Mar 2025 (Period 13) TransPennine Express 9214 181 83 173.5 67 15 82 9 1.88 4.17
Apr 2024 to Mar 2025 (Period 13) West Midlands Trains 34083 728 644 1008.0 213 195 521 79 2.96 4.86
Apr 2025 to Mar 2026 (Period 01) Great Britain 543931 10182 10632 15723.0 5028 2698 7358 639 2.89 4.04
Apr 2025 to Mar 2026 (Period 01) England and Wales 490700 9742 10061 14932.0 4816 2558 6977 581 3.04 4.25
Apr 2025 to Mar 2026 (Period 01) Scotland 53231 440 571 791.0 212 140 381 59 1.49 2.05
Apr 2025 to Mar 2026 (Period 01) Avanti West Coast 6527 92 90 136.0 28 45 62 1 2.08 5.89
Apr 2025 to Mar 2026 (Period 01) c2c 8477 113 94 150.5 69 22 46 13 1.78 1.62
Apr 2025 to Mar 2026 (Period 01) Caledonian Sleeper 150 0 2 2.0 0 0 2 0 1.33 1.32
Apr 2025 to Mar 2026 (Period 01) Chiltern Railways 7714 46 57 80.0 11 2 66 1 1.04 2.19
Apr 2025 to Mar 2026 (Period 01) CrossCountry 6446 266 352 485.0 71 52 360 3 7.52 7.06
Apr 2025 to Mar 2026 (Period 01) East Midlands Railway 12170 180 201 291.0 43 32 215 1 2.39 3.60
Apr 2025 to Mar 2026 (Period 01) Elizabeth line 25289 423 412 623.5 305 76 211 31 2.47 3.97
Apr 2025 to Mar 2026 (Period 01) Grand Central 516 10 8 13.0 3 5 4 2 2.52 3.78
Apr 2025 to Mar 2026 (Period 01) Great Western Railway 40366 715 1231 1588.5 746 192 621 29 3.94 4.63
Apr 2025 to Mar 2026 (Period 01) Greater Anglia 31826 214 249 356.0 195 75 76 10 1.12 1.67
Apr 2025 to Mar 2026 (Period 01) Greater Thameslink Railway 81080 1810 2154 3059.0 861 666 1423 108 3.77 5.47
Apr 2025 to Mar 2026 (Period 01) Heathrow Express 3590 1 83 83.5 51 0 30 2 2.33 3.76
Apr 2025 to Mar 2026 (Period 01) Hull Trains 324 11 7 12.5 2 3 8 0 3.86 2.17
Apr 2025 to Mar 2026 (Period 01) London North Eastern Railway 4353 52 85 111.0 43 31 28 10 2.55 3.78
Apr 2025 to Mar 2026 (Period 01) London Overground 39598 906 900 1353.0 573 272 368 139 3.42 3.41
Apr 2025 to Mar 2026 (Period 01) Lumo (East Coast) 265 3 3 4.5 0 0 4 0 1.70 1.19
Apr 2025 to Mar 2026 (Period 01) Merseyrail 15299 427 195 408.5 144 41 214 9 2.67 3.59
Apr 2025 to Mar 2026 (Period 01) Northern Trains 63769 982 1382 1873.0 319 173 1329 52 2.94 5.83
Apr 2025 to Mar 2026 (Period 01) ScotRail 53081 440 569 789.0 212 140 379 59 1.49 2.05
Apr 2025 to Mar 2026 (Period 01) South Western Railway 40912 1180 1000 1590.0 808 175 549 58 3.89 3.60
Apr 2025 to Mar 2026 (Period 01) Southeastern 40315 626 310 623.0 197 110 281 36 1.55 2.42
Apr 2025 to Mar 2026 (Period 01) TfW Rail 23296 807 612 1015.5 209 407 374 26 4.36 5.42
Apr 2025 to Mar 2026 (Period 01) TransPennine Express 8571 287 141 284.5 48 38 187 11 3.32 4.23
Apr 2025 to Mar 2026 (Period 01) West Midlands Trains 29997 591 495 790.5 89 140 519 42 2.64 4.78
Apr 2025 to Mar 2026 (Period 02) Great Britain 584370 11850 11422 17347.1 5161 3118 8237 830 2.97 4.02
Apr 2025 to Mar 2026 (Period 02) England and Wales 527453 11295 10765 16412.5 4860 3025 7762 765 3.11 4.22
Apr 2025 to Mar 2026 (Period 02) Scotland 56917 555 657 934.5 301 93 475 65 1.64 2.05
Apr 2025 to Mar 2026 (Period 02) Avanti West Coast 7143 195 194 291.5 113 51 123 5 4.08 5.75
Apr 2025 to Mar 2026 (Period 02) c2c 8967 82 144 185.0 103 25 48 9 2.06 1.73
Apr 2025 to Mar 2026 (Period 02) Caledonian Sleeper 159 0 0 0.0 0 0 0 0 0 0.99
Apr 2025 to Mar 2026 (Period 02) Chiltern Railways 8366 57 48 76.5 9 10 54 3 0.91 2.15
Apr 2025 to Mar 2026 (Period 02) CrossCountry 7025 284 248 390.0 83 65 235 6 5.55 6.92
Apr 2025 to Mar 2026 (Period 02) East Midlands Railway 13165 252 163 289.0 80 28 157 24 2.20 3.59
Apr 2025 to Mar 2026 (Period 02) Elizabeth line 27526 477 556 794.5 297 195 288 14 2.89 4.02
Apr 2025 to Mar 2026 (Period 02) Grand Central 523 6 14 17.0 5 1 8 3 3.25 3.67
Apr 2025 to Mar 2026 (Period 02) Great Western Railway 43329 701 1175 1525.5 529 222 709 66 3.52 4.59
Apr 2025 to Mar 2026 (Period 02) Greater Anglia 34305 351 524 699.5 328 265 69 38 2.04 1.75
Apr 2025 to Mar 2026 (Period 02) Greater Thameslink Railway 85643 1943 2166 3137.5 911 414 1696 117 3.66 5.41
Apr 2025 to Mar 2026 (Period 02) Heathrow Express 4067 3 67 68.5 34 14 20 1 1.68 3.59
Apr 2025 to Mar 2026 (Period 02) Hull Trains 335 2 2 3.0 0 1 3 0 0.90 2.07
Apr 2025 to Mar 2026 (Period 02) London North Eastern Railway 4600 50 83 108.0 54 32 20 2 2.35 3.65
Apr 2025 to Mar 2026 (Period 02) London Overground 42856 1168 886 1470.1 432 414 472 153 3.43 3.42
Apr 2025 to Mar 2026 (Period 02) Lumo (East Coast) 272 3 7 8.5 2 0 6 0 3.13 1.43
Apr 2025 to Mar 2026 (Period 02) Merseyrail 16275 459 229 458.5 131 130 189 9 2.82 3.51
Apr 2025 to Mar 2026 (Period 02) Northern Trains 68268 1085 1816 2358.5 377 276 1620 86 3.45 5.69
Apr 2025 to Mar 2026 (Period 02) ScotRail 56758 555 657 934.5 301 93 475 65 1.65 2.06
Apr 2025 to Mar 2026 (Period 02) South Western Railway 43616 932 387 853.0 327 103 356 66 1.96 3.54
Apr 2025 to Mar 2026 (Period 02) Southeastern 44264 1236 589 1207.0 392 296 460 59 2.73 2.52
Apr 2025 to Mar 2026 (Period 02) TfW Rail 25630 932 553 1019.0 367 165 461 26 3.98 5.49
Apr 2025 to Mar 2026 (Period 02) TransPennine Express 9200 409 260 464.5 110 149 190 16 5.05 4.34
Apr 2025 to Mar 2026 (Period 02) West Midlands Trains 32078 668 654 988.0 177 169 579 63 3.08 4.69
Apr 2025 to Mar 2026 (Period 03) Great Britain 585605 12434 13561 19778.0 6282 3507 9035 955 3.38 3.99
Apr 2025 to Mar 2026 (Period 03) England and Wales 527186 12007 12836 18839.5 5948 3296 8696 898 3.57 4.18
Apr 2025 to Mar 2026 (Period 03) Scotland 58419 427 725 938.5 334 210 338 56 1.61 2.04
Apr 2025 to Mar 2026 (Period 03) Avanti West Coast 6799 197 190 288.5 132 71 79 7 4.24 5.30
Apr 2025 to Mar 2026 (Period 03) c2c 9107 127 80 143.5 71 23 34 14 1.58 1.73
Apr 2025 to Mar 2026 (Period 03) Caledonian Sleeper 163 9 12 16.5 7 4 6 0 10.12 1.74
Apr 2025 to Mar 2026 (Period 03) Chiltern Railways 8695 105 143 195.5 24 35 125 12 2.25 2.19
Apr 2025 to Mar 2026 (Period 03) CrossCountry 7035 395 420 617.5 65 50 477 26 8.78 7.12
Apr 2025 to Mar 2026 (Period 03) East Midlands Railway 12982 382 299 490.0 80 166 184 61 3.77 3.66
Apr 2025 to Mar 2026 (Period 03) Elizabeth line 27693 376 497 685.0 262 211 186 26 2.47 3.91
Apr 2025 to Mar 2026 (Period 03) Grand Central 533 7 9 12.5 1 0 12 0 2.35 3.63
Apr 2025 to Mar 2026 (Period 03) Great Western Railway 43413 709 1339 1693.5 456 186 1030 21 3.90 4.59
Apr 2025 to Mar 2026 (Period 03) Greater Anglia 33986 243 368 489.5 257 49 133 50 1.44 1.76
Apr 2025 to Mar 2026 (Period 03) Greater Thameslink Railway 85859 2575 3403 4690.5 1413 681 2430 166 5.46 5.39
Apr 2025 to Mar 2026 (Period 03) Heathrow Express 4182 7 173 176.5 89 26 59 2 4.22 3.77
Apr 2025 to Mar 2026 (Period 03) Hull Trains 293 4 3 5.0 2 0 4 0 1.71 2.17
Apr 2025 to Mar 2026 (Period 03) London North Eastern Railway 4632 65 36 68.5 21 27 20 1 1.48 3.42
Apr 2025 to Mar 2026 (Period 03) London Overground 42268 1180 1376 1966.0 976 495 381 115 4.65 3.52
Apr 2025 to Mar 2026 (Period 03) Lumo (East Coast) 279 3 0 1.5 0 0 0 1 0.54 1.48
Apr 2025 to Mar 2026 (Period 03) Merseyrail 16387 363 234 415.5 85 130 181 20 2.54 3.47
Apr 2025 to Mar 2026 (Period 03) Northern Trains 67602 1376 1599 2287.0 431 335 1429 92 3.38 5.48
Apr 2025 to Mar 2026 (Period 03) ScotRail 58256 418 713 922.0 327 206 332 56 1.58 2.04
Apr 2025 to Mar 2026 (Period 03) South Western Railway 43035 1353 842 1518.5 491 241 694 93 3.53 3.62
Apr 2025 to Mar 2026 (Period 03) Southeastern 44227 715 476 833.5 343 145 287 58 1.88 2.53
Apr 2025 to Mar 2026 (Period 03) TfW Rail 26893 883 587 1028.5 431 229 332 36 3.82 5.38
Apr 2025 to Mar 2026 (Period 03) TransPennine Express 9121 255 146 273.5 74 77 118 5 3.00 4.34
Apr 2025 to Mar 2026 (Period 03) West Midlands Trains 32165 687 616 959.5 245 121 502 92 2.98 4.53
Apr 2025 to Mar 2026 (Period 04) Great Britain 592207 14945 16779 24251.5 9316 3660 10073 1203 4.10 3.97
Apr 2025 to Mar 2026 (Period 04) England and Wales 533595 14331 15776 22941.5 8618 3497 9704 1123 4.30 4.17
Apr 2025 to Mar 2026 (Period 04) Scotland 58612 614 1003 1310.0 698 164 369 80 2.24 1.99
Apr 2025 to Mar 2026 (Period 04) Avanti West Coast 7650 356 321 499.0 266 123 102 9 6.52 5.32
Apr 2025 to Mar 2026 (Period 04) c2c 9250 124 62 124.0 56 12 42 14 1.34 1.64
Apr 2025 to Mar 2026 (Period 04) Caledonian Sleeper 168 2 6 7.0 0 6 1 0 4.17 2.07
Apr 2025 to Mar 2026 (Period 04) Chiltern Railways 8653 98 131 180.0 31 3 139 7 2.08 2.25
Apr 2025 to Mar 2026 (Period 04) CrossCountry 6889 526 474 737.0 260 87 383 7 10.70 7.30
Apr 2025 to Mar 2026 (Period 04) East Midlands Railway 12720 295 268 415.5 103 31 261 19 3.27 3.59
Apr 2025 to Mar 2026 (Period 04) Elizabeth line 27968 594 452 749.0 339 90 274 46 2.68 3.78
Apr 2025 to Mar 2026 (Period 04) Grand Central 552 10 15 20.0 3 5 11 1 3.62 3.73
Apr 2025 to Mar 2026 (Period 04) Great Western Railway 43718 1133 1946 2512.5 686 205 1526 96 5.75 4.61
Apr 2025 to Mar 2026 (Period 04) Greater Anglia 34460 347 342 515.5 252 163 79 21 1.50 1.77
Apr 2025 to Mar 2026 (Period 04) Greater Thameslink Railway 87287 2698 3467 4816.0 1688 897 2038 192 5.52 5.41
Apr 2025 to Mar 2026 (Period 04) Heathrow Express 4250 1 78 78.5 35 2 37 4 1.85 3.27
Apr 2025 to Mar 2026 (Period 04) Hull Trains 261 2 5 6.0 1 0 5 0 2.30 2.18
Apr 2025 to Mar 2026 (Period 04) London North Eastern Railway 4669 44 85 107.0 58 27 16 6 2.29 3.15
Apr 2025 to Mar 2026 (Period 04) London Overground 42820 1215 1069 1676.5 647 299 473 258 3.92 3.54
Apr 2025 to Mar 2026 (Period 04) Lumo (East Coast) 284 3 4 5.5 1 0 4 0 1.94 1.51
Apr 2025 to Mar 2026 (Period 04) Merseyrail 16356 366 308 491.0 140 80 263 8 3.00 3.44
Apr 2025 to Mar 2026 (Period 04) Northern Trains 68259 1241 1742 2362.5 637 322 1353 50 3.46 5.21
Apr 2025 to Mar 2026 (Period 04) ScotRail 58444 612 997 1303.0 698 158 368 80 2.23 1.99
Apr 2025 to Mar 2026 (Period 04) South Western Railway 44004 1509 1772 2526.5 1388 164 918 57 5.74 3.85
Apr 2025 to Mar 2026 (Period 04) Southeastern 44685 1036 751 1269.0 387 478 316 88 2.84 2.56
Apr 2025 to Mar 2026 (Period 04) TfW Rail 28011 999 1080 1579.5 672 212 646 50 5.64 5.40
Apr 2025 to Mar 2026 (Period 04) TransPennine Express 8858 463 258 489.5 182 118 174 15 5.53 4.46
Apr 2025 to Mar 2026 (Period 04) West Midlands Trains 31991 1271 1146 1781.5 785 180 642 174 5.57 4.59
Apr 2025 to Mar 2026 (Period 05) Great Britain 587974 12838 16821 23240.0 7589 4359 10376 916 3.95 3.96
Apr 2025 to Mar 2026 (Period 05) England and Wales 530843 12119 15384 21443.5 7037 3645 9922 840 4.04 4.16
Apr 2025 to Mar 2026 (Period 05) Scotland 57131 719 1437 1796.5 552 714 454 75 3.14 2.09
Apr 2025 to Mar 2026 (Period 05) Avanti West Coast 7184 156 225 303.0 52 179 70 3 4.22 5.20
Apr 2025 to Mar 2026 (Period 05) c2c 9094 128 93 157.0 23 76 49 10 1.73 1.67
Apr 2025 to Mar 2026 (Period 05) Caledonian Sleeper 164 2 3 4.0 3 0 1 0 2.44 2.27
Apr 2025 to Mar 2026 (Period 05) Chiltern Railways 8697 93 119 165.5 78 4 80 4 1.90 2.18
Apr 2025 to Mar 2026 (Period 05) CrossCountry 6949 342 245 416.0 79 72 256 9 5.99 7.35
Apr 2025 to Mar 2026 (Period 05) East Midlands Railway 13144 278 437 576.0 205 90 267 14 4.38 3.69
Apr 2025 to Mar 2026 (Period 05) Elizabeth line 27972 442 554 775.0 438 65 217 54 2.77 3.58
Apr 2025 to Mar 2026 (Period 05) Grand Central 552 22 23 34.0 4 15 14 1 6.16 3.93
Apr 2025 to Mar 2026 (Period 05) Great Western Railway 43406 781 1047 1437.5 448 153 799 37 3.31 4.52
Apr 2025 to Mar 2026 (Period 05) Greater Anglia 34457 248 319 443.0 279 68 70 26 1.29 1.76
Apr 2025 to Mar 2026 (Period 05) Greater Thameslink Railway 87374 2727 4899 6262.5 1454 1212 3415 182 7.17 5.53
Apr 2025 to Mar 2026 (Period 05) Heathrow Express 4252 0 90 90.0 76 0 14 0 2.12 3.06
Apr 2025 to Mar 2026 (Period 05) Hull Trains 310 5 1 3.5 1 2 1 0 1.13 2.00
Apr 2025 to Mar 2026 (Period 05) London North Eastern Railway 4634 134 162 229.0 80 114 27 8 4.94 3.01
Apr 2025 to Mar 2026 (Period 05) London Overground 42468 902 1086 1537.0 808 201 407 121 3.62 3.60
Apr 2025 to Mar 2026 (Period 05) Lumo (East Coast) 279 2 2 3.0 3 0 0 0 1.08 1.42
Apr 2025 to Mar 2026 (Period 05) Merseyrail 16366 388 281 475.0 60 29 355 30 2.90 3.33
Apr 2025 to Mar 2026 (Period 05) Northern Trains 66472 1542 2140 2911.0 926 352 1536 97 4.38 5.13
Apr 2025 to Mar 2026 (Period 05) ScotRail 56967 717 1434 1792.5 549 714 453 75 3.15 2.09
Apr 2025 to Mar 2026 (Period 05) South Western Railway 42938 1100 1415 1965.0 890 291 717 67 4.58 3.92
Apr 2025 to Mar 2026 (Period 05) Southeastern 45033 952 579 1055.0 511 148 322 74 2.34 2.56
Apr 2025 to Mar 2026 (Period 05) TfW Rail 27895 718 638 997.0 254 112 595 35 3.57 5.31
Apr 2025 to Mar 2026 (Period 05) TransPennine Express 9444 403 289 490.5 182 95 199 15 5.19 4.58
Apr 2025 to Mar 2026 (Period 05) West Midlands Trains 31923 756 740 1118.0 185 367 511 55 3.50 4.41
Apr 2025 to Mar 2026 (Period 06) Great Britain 586814 12371 13921 20106.5 5969 2624 10610 903 3.43 3.91
Apr 2025 to Mar 2026 (Period 06) England and Wales 528804 11920 13260 19220.0 5677 2549 10159 835 3.63 4.10
Apr 2025 to Mar 2026 (Period 06) Scotland 58010 451 661 886.5 292 75 451 68 1.53 2.08
Apr 2025 to Mar 2026 (Period 06) Avanti West Coast 7295 126 153 216.0 28 65 121 2 2.96 5.03
Apr 2025 to Mar 2026 (Period 06) c2c 9113 95 62 109.5 23 9 70 8 1.20 1.71
Apr 2025 to Mar 2026 (Period 06) Caledonian Sleeper 167 6 7 10.0 0 1 9 0 5.99 2.75
Apr 2025 to Mar 2026 (Period 06) Chiltern Railways 8621 104 141 193.0 109 8 73 2 2.24 2.22
Apr 2025 to Mar 2026 (Period 06) CrossCountry 6569 279 322 461.5 106 42 306 7 7.03 7.52
Apr 2025 to Mar 2026 (Period 06) East Midlands Railway 13307 264 290 422.0 65 105 239 13 3.17 3.62
Apr 2025 to Mar 2026 (Period 06) Elizabeth line 27827 620 530 840.0 240 162 418 20 3.02 3.52
Apr 2025 to Mar 2026 (Period 06) Grand Central 530 5 10 12.5 3 1 9 0 2.36 3.84
Apr 2025 to Mar 2026 (Period 06) Great Western Railway 43449 971 1376 1861.5 551 249 970 92 4.28 4.49
Apr 2025 to Mar 2026 (Period 06) Greater Anglia 34511 243 558 679.5 407 170 60 42 1.97 1.77
Apr 2025 to Mar 2026 (Period 06) Greater Thameslink Railway 86480 2989 4235 5729.5 1559 503 3483 184 6.63 5.63
Apr 2025 to Mar 2026 (Period 06) Heathrow Express 4240 4 151 153.0 107 12 31 3 3.61 3.12
Apr 2025 to Mar 2026 (Period 06) Hull Trains 362 4 0 2.0 0 1 1 1 0.55 1.99
Apr 2025 to Mar 2026 (Period 06) London North Eastern Railway 4628 76 42 80.0 48 5 25 2 1.73 2.85
Apr 2025 to Mar 2026 (Period 06) London Overground 42909 1258 695 1324.0 549 108 550 117 3.09 3.62
Apr 2025 to Mar 2026 (Period 06) Lumo (East Coast) 276 0 1 1.0 0 0 1 0 0.36 1.45
Apr 2025 to Mar 2026 (Period 06) Merseyrail 16386 375 231 418.5 101 75 223 19 2.55 3.33
Apr 2025 to Mar 2026 (Period 06) Northern Trains 68181 1356 1974 2652.0 498 487 1591 75 3.89 4.90
Apr 2025 to Mar 2026 (Period 06) ScotRail 57843 445 654 876.5 292 74 443 68 1.52 2.08
Apr 2025 to Mar 2026 (Period 06) South Western Railway 42243 930 692 1157.0 300 164 620 73 2.74 3.83
Apr 2025 to Mar 2026 (Period 06) Southeastern 43857 795 631 1028.5 542 98 358 30 2.35 2.56
Apr 2025 to Mar 2026 (Period 06) TfW Rail 27127 502 465 716.0 176 130 364 45 2.64 5.05
Apr 2025 to Mar 2026 (Period 06) TransPennine Express 9023 297 178 326.5 89 94 131 13 3.62 4.51
Apr 2025 to Mar 2026 (Period 06) West Midlands Trains 31870 627 523 836.5 176 62 513 85 2.62 4.18
Apr 2025 to Mar 2026 (Period 07) Great Britain 589772 13006 14409 20912.0 6025 5195 8666 1026 3.55 3.83
Apr 2025 to Mar 2026 (Period 07) England and Wales 533353 12385 13040 19232.5 5683 4375 8211 963 3.61 4.00
Apr 2025 to Mar 2026 (Period 07) Scotland 56419 621 1369 1679.5 342 820 455 63 2.98 2.20
Apr 2025 to Mar 2026 (Period 07) Avanti West Coast 7879 207 267 370.5 87 133 138 13 4.70 4.94
Apr 2025 to Mar 2026 (Period 07) c2c 9285 99 51 100.5 30 10 57 2 1.08 1.67
Apr 2025 to Mar 2026 (Period 07) Caledonian Sleeper 163 5 2 4.5 0 1 3 0 2.76 2.88
Apr 2025 to Mar 2026 (Period 07) Chiltern Railways 8620 109 85 139.5 41 32 66 0 1.62 1.92
Apr 2025 to Mar 2026 (Period 07) CrossCountry 7134 264 254 386.0 57 64 259 6 5.41 7.52
Apr 2025 to Mar 2026 (Period 07) East Midlands Railway 13309 260 357 487.0 48 187 233 19 3.66 3.62
Apr 2025 to Mar 2026 (Period 07) Elizabeth line 27769 712 951 1307.0 636 231 397 43 4.71 3.66
Apr 2025 to Mar 2026 (Period 07) Grand Central 552 7 8 11.5 1 2 8 0 2.08 3.47
Apr 2025 to Mar 2026 (Period 07) Great Western Railway 43455 738 945 1314.0 441 189 626 58 3.02 4.37
Apr 2025 to Mar 2026 (Period 07) Greater Anglia 34346 424 586 798.0 389 329 63 16 2.32 1.74
Apr 2025 to Mar 2026 (Period 07) Greater Thameslink Railway 86376 2487 3371 4614.5 1224 1121 2047 223 5.34 5.48
Apr 2025 to Mar 2026 (Period 07) Heathrow Express 4140 2 128 129.0 77 2 50 0 3.12 3.01
Apr 2025 to Mar 2026 (Period 07) Hull Trains 369 9 5 9.5 1 2 7 0 2.57 1.94
Apr 2025 to Mar 2026 (Period 07) London North Eastern Railway 4607 45 54 76.5 31 23 22 1 1.66 2.62
Apr 2025 to Mar 2026 (Period 07) London Overground 42930 911 782 1237.5 542 105 481 110 2.88 3.53
Apr 2025 to Mar 2026 (Period 07) Lumo (East Coast) 276 3 4 5.5 2 1 3 0 1.99 1.40
Apr 2025 to Mar 2026 (Period 07) Merseyrail 16293 414 322 529.0 71 169 273 17 3.25 3.39
Apr 2025 to Mar 2026 (Period 07) Northern Trains 68252 1644 1758 2580.0 585 443 1430 121 3.78 4.66
Apr 2025 to Mar 2026 (Period 07) ScotRail 56256 616 1367 1675.0 342 818 452 63 2.98 2.20
Apr 2025 to Mar 2026 (Period 07) South Western Railway 44277 1291 1049 1694.5 508 627 511 49 3.83 3.79
Apr 2025 to Mar 2026 (Period 07) Southeastern 44600 930 542 1007.0 321 185 421 80 2.26 2.54
Apr 2025 to Mar 2026 (Period 07) TfW Rail 27972 905 645 1097.5 260 297 441 99 3.92 5.00
Apr 2025 to Mar 2026 (Period 07) TransPennine Express 8777 317 148 306.5 84 74 129 19 3.49 4.48
Apr 2025 to Mar 2026 (Period 07) West Midlands Trains 32135 607 728 1031.5 246 148 551 86 3.21 3.93
Apr 2025 to Mar 2026 (Period 08) Great Britain 591601 13733 14503 21369.5 6496 4855 8678 1341 3.61 3.78
Apr 2025 to Mar 2026 (Period 08) England and Wales 532973 13032 13744 20260.0 6059 4654 8303 1243 3.80 3.96
Apr 2025 to Mar 2026 (Period 08) Scotland 58628 701 759 1109.5 437 200 374 98 1.89 2.15
Apr 2025 to Mar 2026 (Period 08) Avanti West Coast 7903 308 330 484.0 187 131 160 6 6.12 5.09
Apr 2025 to Mar 2026 (Period 08) c2c 9092 195 74 171.5 42 89 38 2 1.89 1.70
Apr 2025 to Mar 2026 (Period 08) Caledonian Sleeper 165 2 4 5.0 1 4 0 0 3.03 2.96
Apr 2025 to Mar 2026 (Period 08) Chiltern Railways 8528 92 103 149.0 58 24 54 13 1.75 1.88
Apr 2025 to Mar 2026 (Period 08) CrossCountry 7004 324 275 437.0 86 66 276 9 6.24 7.47
Apr 2025 to Mar 2026 (Period 08) East Midlands Railway 13318 254 173 300.0 50 71 162 17 2.25 3.47
Apr 2025 to Mar 2026 (Period 08) Elizabeth line 27663 634 878 1195.0 169 473 517 36 4.32 3.87
Apr 2025 to Mar 2026 (Period 08) Grand Central 488 11 10 15.5 3 1 10 1 3.18 3.44
Apr 2025 to Mar 2026 (Period 08) Great Western Railway 43705 896 1324 1772.0 393 446 885 49 4.05 4.29
Apr 2025 to Mar 2026 (Period 08) Greater Anglia 34386 349 622 796.5 257 426 61 53 2.32 1.84
Apr 2025 to Mar 2026 (Period 08) Greater Thameslink Railway 86888 2435 3283 4500.5 1790 924 1535 251 5.18 5.48
Apr 2025 to Mar 2026 (Period 08) Heathrow Express 4082 10 106 111.0 24 56 30 1 2.72 2.99
Apr 2025 to Mar 2026 (Period 08) Hull Trains 378 9 4 8.5 4 1 2 2 2.25 1.84
Apr 2025 to Mar 2026 (Period 08) London North Eastern Railway 4772 52 83 109.0 37 39 14 19 2.28 2.69
Apr 2025 to Mar 2026 (Period 08) London Overground 42638 1197 1194 1792.5 717 367 496 213 4.20 3.53
Apr 2025 to Mar 2026 (Period 08) Lumo (East Coast) 251 0 0 0.0 0 0 0 0 0 1.26
Apr 2025 to Mar 2026 (Period 08) Merseyrail 16276 405 328 530.5 227 20 269 14 3.26 3.35
Apr 2025 to Mar 2026 (Period 08) Northern Trains 67672 1325 1343 2005.5 337 358 1179 132 2.96 4.28
Apr 2025 to Mar 2026 (Period 08) ScotRail 58463 699 755 1104.5 436 196 374 98 1.89 2.14
Apr 2025 to Mar 2026 (Period 08) South Western Railway 44364 1710 1650 2505.0 765 392 1165 183 5.65 3.96
Apr 2025 to Mar 2026 (Period 08) Southeastern 44769 715 469 826.5 229 223 326 48 1.85 2.48
Apr 2025 to Mar 2026 (Period 08) TfW Rail 28103 770 444 829.0 142 172 454 61 2.95 4.73
Apr 2025 to Mar 2026 (Period 08) TransPennine Express 8585 413 243 449.5 120 147 160 23 5.24 4.60
Apr 2025 to Mar 2026 (Period 08) West Midlands Trains 32108 928 808 1272.0 423 229 512 108 3.96 3.85
Apr 2025 to Mar 2026 (Period 09) Great Britain 589259 16607 18062 26365.5 10502 4226 10579 1058 4.47 3.65
Apr 2025 to Mar 2026 (Period 09) England and Wales 530645 15874 16557 24494.0 9596 4007 9991 900 4.62 3.81
Apr 2025 to Mar 2026 (Period 09) Scotland 58614 733 1505 1871.5 907 219 587 158 3.19 2.17
Apr 2025 to Mar 2026 (Period 09) Avanti West Coast 8131 347 628 801.5 265 201 331 4 9.86 5.24
Apr 2025 to Mar 2026 (Period 09) c2c 9320 116 64 122.0 27 9 79 6 1.31 1.71
Apr 2025 to Mar 2026 (Period 09) Caledonian Sleeper 161 1 2 2.5 0 0 3 0 1.55 2.97
Apr 2025 to Mar 2026 (Period 09) Chiltern Railways 8509 133 195 261.5 29 140 71 21 3.07 1.91
Apr 2025 to Mar 2026 (Period 09) CrossCountry 7212 568 496 780.0 178 138 450 14 10.82 7.28
Apr 2025 to Mar 2026 (Period 09) East Midlands Railway 13411 413 354 560.5 171 135 238 16 4.18 3.35
Apr 2025 to Mar 2026 (Period 09) Elizabeth line 26913 524 611 873.0 285 23 550 15 3.24 3.56
Apr 2025 to Mar 2026 (Period 09) Grand Central 501 10 23 28.0 11 3 14 0 5.59 3.57
Apr 2025 to Mar 2026 (Period 09) Great Western Railway 43154 1004 1590 2092.0 621 431 1003 38 4.85 4.01
Apr 2025 to Mar 2026 (Period 09) Greater Anglia 34175 346 352 525.0 245 171 86 22 1.54 1.76
Apr 2025 to Mar 2026 (Period 09) Greater Thameslink Railway 87112 2927 4591 6054.5 3344 604 1936 171 6.95 5.43
Apr 2025 to Mar 2026 (Period 09) Heathrow Express 3880 1 166 166.5 151 0 11 4 4.29 2.87
Apr 2025 to Mar 2026 (Period 09) Hull Trains 353 9 7 11.5 6 3 2 0 3.26 1.76
Apr 2025 to Mar 2026 (Period 09) London North Eastern Railway 4613 81 171 211.5 100 55 54 3 4.58 2.68
Apr 2025 to Mar 2026 (Period 09) London Overground 43003 1551 1586 2361.5 1229 104 870 158 5.49 3.55
Apr 2025 to Mar 2026 (Period 09) Lumo (East Coast) 250 1 4 4.5 2 0 3 0 1.80 1.37
Apr 2025 to Mar 2026 (Period 09) Merseyrail 16202 325 238 400.5 41 73 259 27 2.47 3.19
Apr 2025 to Mar 2026 (Period 09) Northern Trains 68038 1955 2166 3143.5 795 726 1513 110 4.62 4.05
Apr 2025 to Mar 2026 (Period 09) ScotRail 58453 732 1503 1869.0 907 219 585 158 3.20 2.17
Apr 2025 to Mar 2026 (Period 09) South Western Railway 44108 2164 732 1814.0 828 153 771 62 4.11 3.77
Apr 2025 to Mar 2026 (Period 09) Southeastern 44296 853 458 884.5 238 273 334 40 2.00 2.34
Apr 2025 to Mar 2026 (Period 09) TfW Rail 26993 942 773 1244.0 362 250 583 49 4.61 4.29
Apr 2025 to Mar 2026 (Period 09) TransPennine Express 8399 550 239 514.0 155 147 204 8 6.12 4.67
Apr 2025 to Mar 2026 (Period 09) West Midlands Trains 32072 1054 1113 1640.0 513 367 629 131 5.11 3.67
Apr 2025 to Mar 2026 (Period 10) Great Britain 526306 12245 14845 20968.1 5649 3687 10863 769 3.98 3.57
Apr 2025 to Mar 2026 (Period 10) England and Wales 474887 11718 14100 19958.9 5481 3352 10403 723 4.20 3.73
Apr 2025 to Mar 2026 (Period 10) Scotland 51420 528 746 1009.3 168 335 460 45 1.96 2.09
Apr 2025 to Mar 2026 (Period 10) Avanti West Coast 6934 241 422 542.5 161 46 333 3 7.82 5.22
Apr 2025 to Mar 2026 (Period 10) c2c 7942 129 139 203.5 22 100 78 4 2.56 1.77
Apr 2025 to Mar 2026 (Period 10) Caledonian Sleeper 125 2 0 1.0 0 1 1 0 0.80 3.00
Apr 2025 to Mar 2026 (Period 10) Chiltern Railways 7411 80 55 95.0 8 1 81 5 1.28 1.78
Apr 2025 to Mar 2026 (Period 10) CrossCountry 6242 512 589 845.6 84 53 705 3 13.55 7.37
Apr 2025 to Mar 2026 (Period 10) East Midlands Railway 12303 303 274 425.5 86 73 261 5 3.46 3.27
Apr 2025 to Mar 2026 (Period 10) Elizabeth line 25371 343 542 713.5 243 36 403 31 2.81 3.60
Apr 2025 to Mar 2026 (Period 10) Grand Central 479 3 9 10.5 0 2 9 0 2.19 3.37
Apr 2025 to Mar 2026 (Period 10) Great Western Railway 38355 972 1465 1951.0 573 296 1036 46 5.09 3.95
Apr 2025 to Mar 2026 (Period 10) Greater Anglia 30176 202 261 362.0 168 104 72 18 1.20 1.76
Apr 2025 to Mar 2026 (Period 10) Greater Thameslink Railway 75548 2229 2895 4009.5 1588 790 1497 133 5.31 5.34
Apr 2025 to Mar 2026 (Period 10) Heathrow Express 4383 2 119 120.0 43 0 66 11 2.74 2.97
Apr 2025 to Mar 2026 (Period 10) Hull Trains 337 6 2 5.0 0 1 3 1 1.48 1.81
Apr 2025 to Mar 2026 (Period 10) London North Eastern Railway 4646 85 120 162.3 78 52 23 9 3.49 2.73
Apr 2025 to Mar 2026 (Period 10) London Overground 38937 1054 1146 1673.0 493 343 740 97 4.30 3.66
Apr 2025 to Mar 2026 (Period 10) Lumo (East Coast) 285 4 3 5.0 1 1 3 0 1.75 1.51
Apr 2025 to Mar 2026 (Period 10) Merseyrail 14743 205 160 262.5 27 24 204 7 1.78 3.09
Apr 2025 to Mar 2026 (Period 10) Northern Trains 62626 1512 2513 3269.0 496 375 2312 85 5.22 3.82
Apr 2025 to Mar 2026 (Period 10) ScotRail 51295 526 746 1008.3 168 335 460 45 1.97 2.09
Apr 2025 to Mar 2026 (Period 10) South Western Railway 38697 1241 1163 1783.5 405 561 769 49 4.61 3.79
Apr 2025 to Mar 2026 (Period 10) Southeastern 36500 684 414 756.0 348 73 295 40 2.07 2.22
Apr 2025 to Mar 2026 (Period 10) TfW Rail 25628 823 722 1133.5 338 224 522 50 4.42 4.08
Apr 2025 to Mar 2026 (Period 10) TransPennine Express 8428 374 209 396.0 118 95 171 12 4.70 4.39
Apr 2025 to Mar 2026 (Period 10) West Midlands Trains 28916 713 878 1234.5 200 101 820 114 4.27 3.49
Apr 2025 to Mar 2026 (Period 11) Great Britain 592658 13045 14985 21507.5 7308 5250 7821 1128 3.63 3.53
Apr 2025 to Mar 2026 (Period 11) England and Wales 534328 12499 14398 20647.5 7142 5058 7375 1072 3.86 3.70
Apr 2025 to Mar 2026 (Period 11) Scotland 58330 546 587 860.0 166 192 446 56 1.47 2.01
Apr 2025 to Mar 2026 (Period 11) Avanti West Coast 8356 302 556 707.0 196 360 144 8 8.46 5.35
Apr 2025 to Mar 2026 (Period 11) c2c 9077 102 48 99.0 55 1 40 3 1.09 1.70
Apr 2025 to Mar 2026 (Period 11) Caledonian Sleeper 134 6 5 8.0 1 4 3 0 5.97 3.19
Apr 2025 to Mar 2026 (Period 11) Chiltern Railways 8434 85 89 131.5 22 35 72 2 1.56 1.79
Apr 2025 to Mar 2026 (Period 11) CrossCountry 7050 421 343 553.5 77 206 238 33 7.85 7.46
Apr 2025 to Mar 2026 (Period 11) East Midlands Railway 13330 305 479 631.5 142 284 197 9 4.74 3.30
Apr 2025 to Mar 2026 (Period 11) Elizabeth line 28070 549 945 1219.5 724 188 287 19 4.34 3.31
Apr 2025 to Mar 2026 (Period 11) Grand Central 531 9 19 23.5 10 2 11 1 4.43 3.35
Apr 2025 to Mar 2026 (Period 11) Great Western Railway 41529 853 1684 2110.5 441 889 722 59 5.08 4.09
Apr 2025 to Mar 2026 (Period 11) Greater Anglia 34404 217 254 362.5 163 95 59 46 1.05 1.69
Apr 2025 to Mar 2026 (Period 11) Greater Thameslink Railway 87075 2332 2840 4006.0 1670 1104 1012 221 4.60 5.33
Apr 2025 to Mar 2026 (Period 11) Heathrow Express 4134 9 211 215.5 135 29 51 0 5.21 3.17
Apr 2025 to Mar 2026 (Period 11) Hull Trains 361 4 6 8.0 6 0 2 0 2.22 1.90
Apr 2025 to Mar 2026 (Period 11) London North Eastern Railway 5108 81 181 221.5 133 20 54 16 4.34 2.79
Apr 2025 to Mar 2026 (Period 11) London Overground 43302 1386 1362 2055.0 751 460 690 153 4.75 3.76
Apr 2025 to Mar 2026 (Period 11) Lumo (East Coast) 312 8 3 7.0 4 2 0 0 2.24 1.46
Apr 2025 to Mar 2026 (Period 11) Merseyrail 16270 412 290 496.0 69 175 238 15 3.05 2.81
Apr 2025 to Mar 2026 (Period 11) Northern Trains 70513 1244 1435 2057.0 450 289 1250 67 2.92 3.59
Apr 2025 to Mar 2026 (Period 11) ScotRail 58196 540 582 852.0 166 188 443 56 1.46 2.01
Apr 2025 to Mar 2026 (Period 11) South Western Railway 43315 1372 793 1479.0 546 315 554 65 3.41 3.79
Apr 2025 to Mar 2026 (Period 11) Southeastern 44778 866 356 789.0 292 59 359 79 1.76 2.16
Apr 2025 to Mar 2026 (Period 11) TfW Rail 27903 681 877 1217.5 245 176 737 60 4.36 3.99
Apr 2025 to Mar 2026 (Period 11) TransPennine Express 8846 518 240 499.0 315 50 124 10 5.64 4.36
Apr 2025 to Mar 2026 (Period 11) West Midlands Trains 31630 743 1387 1758.5 695 319 536 208 5.56 3.70
Apr 2025 to Mar 2026 (Period 12) Great Britain 594446 12141 11797 17867.7 6680 3416 6888 884 3.01 3.53
Apr 2025 to Mar 2026 (Period 12) England and Wales 535806 11421 11240 16950.7 6469 3107 6540 834 3.16 3.69
Apr 2025 to Mar 2026 (Period 12) Scotland 58640 720 557 917.0 211 308 348 50 1.56 2.01
Apr 2025 to Mar 2026 (Period 12) Avanti West Coast 8108 217 316 424.5 142 131 152 1 5.24 5.42
Apr 2025 to Mar 2026 (Period 12) c2c 9183 217 94 202.5 25 127 35 15 2.21 1.70
Apr 2025 to Mar 2026 (Period 12) Caledonian Sleeper 159 2 0 1.0 0 0 1 0 0.63 3.04
Apr 2025 to Mar 2026 (Period 12) Chiltern Railways 8475 32 41 57.0 5 0 52 0 0.67 1.66
Apr 2025 to Mar 2026 (Period 12) CrossCountry 7354 355 220 397.5 79 43 264 11 5.41 7.61
Apr 2025 to Mar 2026 (Period 12) East Midlands Railway 13463 258 364 493.0 144 47 290 13 3.66 3.39
Apr 2025 to Mar 2026 (Period 12) Elizabeth line 27999 400 372 572.0 339 39 160 33 2.04 3.13
Apr 2025 to Mar 2026 (Period 12) Grand Central 434 10 7 12.0 3 7 2 0 2.76 3.35
Apr 2025 to Mar 2026 (Period 12) Great Western Railway 42170 541 834 1104.5 360 149 562 34 2.62 4.07
Apr 2025 to Mar 2026 (Period 12) Greater Anglia 34300 312 516 672.0 477 91 78 26 1.96 1.68
Apr 2025 to Mar 2026 (Period 12) Greater Thameslink Railway 87125 2195 2943 4040.7 2102 480 1282 176 4.64 5.28
Apr 2025 to Mar 2026 (Period 12) Heathrow Express 4185 0 71 71.0 51 2 16 2 1.70 3.06
Apr 2025 to Mar 2026 (Period 12) Hull Trains 332 5 0 2.5 1 2 0 0 0.75 1.79
Apr 2025 to Mar 2026 (Period 12) London North Eastern Railway 4976 100 122 172.0 79 53 38 3 3.46 2.84
Apr 2025 to Mar 2026 (Period 12) London Overground 42965 1063 1276 1807.5 623 317 737 132 4.21 3.91
Apr 2025 to Mar 2026 (Period 12) Lumo (East Coast) 291 7 8 11.5 10 0 1 0 3.95 1.69
Apr 2025 to Mar 2026 (Period 12) Merseyrail 16235 380 187 377.0 77 64 219 17 2.32 2.72
Apr 2025 to Mar 2026 (Period 12) Northern Trains 68984 1219 1076 1685.5 376 379 864 66 2.44 3.52
Apr 2025 to Mar 2026 (Period 12) ScotRail 58481 718 557 916.0 211 308 347 50 1.57 2.01
Apr 2025 to Mar 2026 (Period 12) South Western Railway 44257 1808 1211 2115.0 771 759 498 87 4.78 3.96
Apr 2025 to Mar 2026 (Period 12) Southeastern 45602 708 368 722.0 312 49 254 107 1.58 2.13
Apr 2025 to Mar 2026 (Period 12) TfW Rail 28184 540 495 765.0 135 115 480 34 2.71 3.91
Apr 2025 to Mar 2026 (Period 12) TransPennine Express 9087 277 159 297.5 115 45 134 3 3.27 4.30
Apr 2025 to Mar 2026 (Period 12) West Midlands Trains 32097 777 560 948.5 245 207 422 74 2.96 3.72
Apr 2025 to Mar 2026 (Period 13) Great Britain 642031 12800 12411 18811.0 6194 4171 7362 1084 2.93 3.53
Apr 2025 to Mar 2026 (Period 13) England and Wales 586465 12215 11706 17813.5 5842 4079 6856 1036 3.04 3.69
Apr 2025 to Mar 2026 (Period 13) Scotland 55566 585 705 997.5 352 91 506 48 1.80 2.04
Apr 2025 to Mar 2026 (Period 13) Avanti West Coast 9076 377 303 491.5 141 125 219 6 5.42 5.61
Apr 2025 to Mar 2026 (Period 13) c2c 10085 115 81 138.5 59 39 29 10 1.37 1.62
Apr 2025 to Mar 2026 (Period 13) Caledonian Sleeper 178 7 3 6.5 3 0 3 0 3.65 3.31
Apr 2025 to Mar 2026 (Period 13) Chiltern Railways 9626 124 140 202.0 73 67 53 9 2.10 1.75
Apr 2025 to Mar 2026 (Period 13) CrossCountry 8010 490 322 567.0 141 113 300 14 7.08 7.78
Apr 2025 to Mar 2026 (Period 13) East Midlands Railway 14756 398 696 895.0 293 211 366 24 6.07 3.66
Apr 2025 to Mar 2026 (Period 13) Elizabeth line 29893 538 552 821.0 179 180 330 131 2.75 3.12
Apr 2025 to Mar 2026 (Period 13) Grand Central 556 9 4 8.5 3 5 1 0 1.53 3.24
Apr 2025 to Mar 2026 (Period 13) Great Western Railway 47594 650 905 1230.0 309 321 538 62 2.58 3.98
Apr 2025 to Mar 2026 (Period 13) Greater Anglia 37070 484 451 693.0 267 279 99 48 1.87 1.67
Apr 2025 to Mar 2026 (Period 13) Greater Thameslink Railway 96281 2404 2582 3784.0 1516 946 1118 204 3.93 5.24
Apr 2025 to Mar 2026 (Period 13) Heathrow Express 4576 0 76 76.0 12 20 31 13 1.66 2.85
Apr 2025 to Mar 2026 (Period 13) Hull Trains 413 4 2 4.0 2 1 1 0 0.97 1.83
Apr 2025 to Mar 2026 (Period 13) London North Eastern Railway 5690 64 137 169.0 66 66 30 8 2.97 2.95
Apr 2025 to Mar 2026 (Period 13) London Overground 44882 870 966 1401.0 341 187 724 149 3.12 3.93
Apr 2025 to Mar 2026 (Period 13) Lumo (East Coast) 308 8 8 12.0 1 5 4 1 3.90 1.92
Apr 2025 to Mar 2026 (Period 13) Merseyrail 17822 316 218 376.0 134 79 130 32 2.11 2.67
Apr 2025 to Mar 2026 (Period 13) Northern Trains 77493 1432 1398 2114.0 469 630 964 50 2.73 3.53
Apr 2025 to Mar 2026 (Period 13) ScotRail 55388 578 702 991.0 349 91 503 48 1.79 2.04
Apr 2025 to Mar 2026 (Period 13) South Western Railway 47056 1150 660 1235.0 564 191 386 93 2.62 3.95
Apr 2025 to Mar 2026 (Period 13) Southeastern 49120 909 565 1019.5 513 205 249 52 2.08 2.10
Apr 2025 to Mar 2026 (Period 13) TfW Rail 31215 714 485 842.0 204 115 484 39 2.70 3.80
Apr 2025 to Mar 2026 (Period 13) TransPennine Express 9799 330 124 289.0 91 97 96 5 2.95 4.37
Apr 2025 to Mar 2026 (Period 13) West Midlands Trains 35144 829 1031 1445.5 461 195 703 86 4.11 3.82
Apr 2026 to Mar 2027 (Period 01) Great Britain 685420 14683 15399 22740.5 7232 5657 8760 1091 3.32 3.55
Apr 2026 to Mar 2027 (Period 01) England and Wales 617591 13996 14394 21392.0 7019 5179 8195 998 3.46 3.71
Apr 2026 to Mar 2027 (Period 01) Scotland 67829 687 1005 1348.5 212 478 565 93 1.99 2.08
Apr 2026 to Mar 2027 (Period 01) Avanti West Coast 8533 247 396 519.5 292 152 67 9 6.09 5.88
Apr 2026 to Mar 2027 (Period 01) c2c 10578 165 138 220.5 24 141 49 6 2.08 1.65
Apr 2026 to Mar 2027 (Period 01) Caledonian Sleeper 171 5 5 7.5 5 1 2 0 4.39 3.54
Apr 2026 to Mar 2027 (Period 01) Chiltern Railways 9544 63 76 107.5 65 15 27 1 1.13 1.74
Apr 2026 to Mar 2027 (Period 01) CrossCountry 8214 380 274 464.0 68 73 317 7 5.65 7.61
Apr 2026 to Mar 2027 (Period 01) East Midlands Railway 15391 396 470 668.0 150 185 323 10 4.34 3.81
Apr 2026 to Mar 2027 (Period 01) Elizabeth line 31831 721 964 1324.5 376 413 475 60 4.16 3.26
Apr 2026 to Mar 2027 (Period 01) Grand Central 619 12 11 17.0 2 3 13 0 2.75 3.25
Apr 2026 to Mar 2027 (Period 01) Great Western Railway 50365 845 1112 1534.5 460 322 723 30 3.05 3.90
Apr 2026 to Mar 2027 (Period 01) Greater Anglia 39533 402 719 920.0 353 200 352 15 2.33 1.77
Apr 2026 to Mar 2027 (Period 01) Greater Thameslink Railway 99106 2609 2909 4213.5 1477 1239 1196 302 4.25 5.26
Apr 2026 to Mar 2027 (Period 01) Heathrow Express 4684 3 138 139.5 35 50 52 2 2.98 2.90
Apr 2026 to Mar 2027 (Period 01) Hull Trains 434 7 2 5.5 1 3 2 0 1.27 1.63
Apr 2026 to Mar 2027 (Period 01) London North Eastern Railway 6217 117 277 335.5 36 177 121 2 5.40 3.21
Apr 2026 to Mar 2027 (Period 01) London Overground 49314 1666 1393 2226.0 892 371 798 165 4.51 4.01
Apr 2026 to Mar 2027 (Period 01) Lumo (East Coast) 367 16 4 12.0 4 4 4 0 3.27 2.06
Apr 2026 to Mar 2027 (Period 01) Merseyrail 18649 530 429 694.0 363 157 155 18 3.72 2.76
Apr 2026 to Mar 2027 (Period 01) Northern Trains 81353 1322 1783 2444.0 776 364 1221 82 3.00 3.53
Apr 2026 to Mar 2027 (Period 01) ScotRail 67658 682 1000 1341.0 207 477 563 93 1.98 2.07
Apr 2026 to Mar 2027 (Period 01) South Western Railway 50798 1166 1086 1669.0 423 671 512 64 3.29 3.90
Apr 2026 to Mar 2027 (Period 01) Southeastern 51254 979 353 842.5 331 149 307 56 1.64 2.10
Apr 2026 to Mar 2027 (Period 01) TfW Rail 32845 1057 834 1362.5 495 150 670 47 4.15 3.80
Apr 2026 to Mar 2027 (Period 01) TransPennine Express 10445 354 202 379.0 103 83 182 11 3.63 4.39
Apr 2026 to Mar 2027 (Period 01) West Midlands Trains 37517 939 824 1293.5 296 256 629 112 3.45 3.87
Apr 2026 to Mar 2027 (Period 02) Great Britain 594619 15874 18658 26595.0 9310 5502 10733 1050 4.47 3.67
Apr 2026 to Mar 2027 (Period 02) England and Wales 536000 15391 18029 25724.5 9015 5331 10383 996 4.80 3.84
Apr 2026 to Mar 2027 (Period 02) Scotland 58619 483 629 870.5 295 171 350 54 1.49 2.06
Apr 2026 to Mar 2027 (Period 02) Avanti West Coast 7891 284 538 680.0 389 129 158 4 8.62 6.22
Apr 2026 to Mar 2027 (Period 02) c2c 9069 184 208 300.0 205 31 44 19 3.31 1.74
Apr 2026 to Mar 2027 (Period 02) Caledonian Sleeper 166 3 0 1.5 0 0 1 0 0.90 3.60
Apr 2026 to Mar 2027 (Period 02) Chiltern Railways 8548 90 90 135.0 45 17 70 2 1.58 1.79
Apr 2026 to Mar 2027 (Period 02) CrossCountry 7230 478 461 700.0 75 75 545 5 9.68 7.93
Apr 2026 to Mar 2027 (Period 02) East Midlands Railway 13370 389 603 797.5 49 126 591 31 5.96 4.10
Apr 2026 to Mar 2027 (Period 02) Elizabeth line 27908 607 808 1111.5 608 91 396 16 3.98 3.34
Apr 2026 to Mar 2027 (Period 02) Grand Central 493 22 10 21.0 1 11 9 0 4.26 3.32
Apr 2026 to Mar 2027 (Period 02) Great Western Railway 43900 929 1486 1950.5 612 288 992 58 4.44 3.97
Apr 2026 to Mar 2027 (Period 02) Greater Anglia 34052 312 326 482.0 163 223 81 16 1.42 1.72
Apr 2026 to Mar 2027 (Period 02) Greater Thameslink Railway 85030 2733 3491 4857.5 1649 1596 1335 277 5.71 5.41
Apr 2026 to Mar 2027 (Period 02) Heathrow Express 4234 0 149 149.0 105 18 26 0 3.52 3.03
Apr 2026 to Mar 2027 (Period 02) Hull Trains 388 8 0 4.0 2 3 0 0 1.03 1.63
Apr 2026 to Mar 2027 (Period 02) London North Eastern Railway 5546 96 200 248.0 44 140 59 5 4.47 3.38
Apr 2026 to Mar 2027 (Period 02) London Overground 42925 1293 2121 2767.5 604 500 1608 56 6.45 4.24
Apr 2026 to Mar 2027 (Period 02) Lumo (East Coast) 291 21 1 11.5 2 5 3 0 3.95 2.13
Apr 2026 to Mar 2027 (Period 02) Lumo (West Coast) 10 0 2 2.0 0 0 2 20.00 [z]
Apr 2026 to Mar 2027 (Period 02) Merseyrail 16281 329 142 306.5 89 54 133 30 1.88 2.69
Apr 2026 to Mar 2027 (Period 02) Northern Trains 71202 1340 1713 2383.0 423 353 1490 117 3.35 3.52
Apr 2026 to Mar 2027 (Period 02) ScotRail 58453 480 629 869.0 295 171 349 54 1.49 2.06
Apr 2026 to Mar 2027 (Period 02) South Western Railway 43900 2316 2069 3227.0 1789 732 608 98 7.35 4.31
Apr 2026 to Mar 2027 (Period 02) Southeastern 43926 1279 763 1402.5 533 408 380 82 3.19 2.13
Apr 2026 to Mar 2027 (Period 02) TfW Rail 28021 1141 1079 1649.5 754 190 648 58 5.89 3.94
Apr 2026 to Mar 2027 (Period 02) TransPennine Express 9950 472 238 474.0 155 120 171 28 4.76 4.37
Apr 2026 to Mar 2027 (Period 02) West Midlands Trains 31835 1068 1531 2065.0 719 222 1034 91 6.49 4.13
Apr 2026 to Mar 2027 (Period 03) Great Britain 588438 15629 18442 26256.6 8949 4987 10366 1955 4.46 3.75
Apr 2026 to Mar 2027 (Period 03) England and Wales 529346 15110 17520 25075.1 8712 4824 9627 1913 4.74 3.93
Apr 2026 to Mar 2027 (Period 03) Scotland 59092 519 922 1181.5 237 163 739 42 2.00 2.09
Apr 2026 to Mar 2027 (Period 03) Avanti West Coast 7784 226 344 457.0 98 165 184 10 5.87 6.32
Apr 2026 to Mar 2027 (Period 03) c2c 8958 187 202 295.5 132 93 61 9 3.30 1.87
Apr 2026 to Mar 2027 (Period 03) Caledonian Sleeper 164 3 6 7.5 0 0 7 0 4.57 3.17
Apr 2026 to Mar 2027 (Period 03) Chiltern Railways 8146 145 109 181.5 100 21 59 2 2.23 1.79
Apr 2026 to Mar 2027 (Period 03) CrossCountry 7085 424 408 620.0 103 57 361 99 8.75 7.92
Apr 2026 to Mar 2027 (Period 03) East Midlands Railway 12337 428 603 817.0 153 52 590 22 6.62 4.30
Apr 2026 to Mar 2027 (Period 03) Elizabeth line 27580 672 841 1177.0 549 386 226 15 4.27 3.48
Apr 2026 to Mar 2027 (Period 03) Grand Central 552 12 17 23.0 3 6 14 0 4.17 3.47
Apr 2026 to Mar 2027 (Period 03) Great Western Railway 43529 1005 2409 2911.5 553 412 1611 335 6.69 4.18
Apr 2026 to Mar 2027 (Period 03) Greater Anglia 34574 533 761 1027.5 638 269 97 24 2.97 1.84
Apr 2026 to Mar 2027 (Period 03) Greater Thameslink Railway 83229 2839 3527 4946.5 2277 908 1512 249 5.94 5.45
Apr 2026 to Mar 2027 (Period 03) Heathrow Express 4186 68 397 431.0 202 169 55 5 10.30 3.49
Apr 2026 to Mar 2027 (Period 03) Hull Trains 388 7 1 4.5 3 1 0 0 1.16 1.59
Apr 2026 to Mar 2027 (Period 03) London North Eastern Railway 5249 87 126 169.5 90 44 33 3 3.23 3.51
Apr 2026 to Mar 2027 (Period 03) London Overground 42836 1430 1512 2227.1 730 405 982 110 5.20 4.29
Apr 2026 to Mar 2027 (Period 03) Lumo (East Coast) 324 15 2 9.5 4 4 0 1 2.93 2.32
Apr 2026 to Mar 2027 (Period 03) Lumo (West Coast) 69 1 3 3.5 0 2 2 0 5.07 [z]
Apr 2026 to Mar 2027 (Period 03) Merseyrail 16083 384 337 529.0 285 45 181 18 3.29 2.75
Apr 2026 to Mar 2027 (Period 03) Northern Trains 68311 1460 1596 2326.0 454 373 1104 394 3.41 3.52
Apr 2026 to Mar 2027 (Period 03) ScotRail 58928 516 916 1174.0 237 163 732 42 1.99 2.09
Apr 2026 to Mar 2027 (Period 03) South Western Railway 42762 1485 1495 2237.5 834 665 549 190 5.23 4.44
Apr 2026 to Mar 2027 (Period 03) Southeastern 45338 1304 949 1601.0 629 378 484 109 3.53 2.26
Apr 2026 to Mar 2027 (Period 03) TfW Rail 27812 1093 809 1355.5 459 122 647 127 4.87 4.02
Apr 2026 to Mar 2027 (Period 03) TransPennine Express 9854 343 194 365.5 104 121 132 9 3.71 4.42
Apr 2026 to Mar 2027 (Period 03) West Midlands Trains 32360 962 878 1359.0 310 125 743 181 4.20 4.22
Apr 2026 to Mar 2027 (Period 04) Great Britain 596853 16732 20435 28801.0 8804 5393 13398 1206 4.83 3.81
Apr 2026 to Mar 2027 (Period 04) England and Wales 537913 16055 19403 27430.5 8399 5094 12801 1136 5.10 3.99
Apr 2026 to Mar 2027 (Period 04) Scotland 58940 677 1032 1370.5 405 298 597 70 2.33 2.10
Apr 2026 to Mar 2027 (Period 04) Avanti West Coast 7905 588 882 1176.0 395 216 561 5 14.88 6.97
Apr 2026 to Mar 2027 (Period 04) c2c 9270 229 266 380.5 75 234 67 4 4.10 2.08
Apr 2026 to Mar 2027 (Period 04) Caledonian Sleeper 168 2 6 7.0 1 0 7 0 4.17 3.17
Apr 2026 to Mar 2027 (Period 04) Chiltern Railways 8856 140 110 180.0 35 53 83 9 2.03 1.78
Apr 2026 to Mar 2027 (Period 04) CrossCountry 7253 579 373 662.5 175 83 341 64 9.13 7.81
Apr 2026 to Mar 2027 (Period 04) East Midlands Railway 12951 398 683 882.0 68 63 735 16 6.81 4.56
Apr 2026 to Mar 2027 (Period 04) Elizabeth line 28092 461 580 810.5 308 251 235 16 2.89 3.49
Apr 2026 to Mar 2027 (Period 04) Grand Central 551 6 14 17.0 0 4 13 0 3.09 3.42
Apr 2026 to Mar 2027 (Period 04) Great Western Railway 44133 1239 2181 2800.5 568 296 1746 190 6.35 4.23
Apr 2026 to Mar 2027 (Period 04) Greater Anglia 34779 585 692 984.5 355 486 128 16 2.83 1.94
Apr 2026 to Mar 2027 (Period 04) Greater Thameslink Railway 87130 2915 4194 5651.5 2123 1286 2115 127 6.49 5.52
Apr 2026 to Mar 2027 (Period 04) Heathrow Express 4218 0 57 57.0 33 0 22 2 1.35 3.46
Apr 2026 to Mar 2027 (Period 04) Hull Trains 382 9 2 6.5 2 3 1 1 1.70 1.56
Apr 2026 to Mar 2027 (Period 04) London North Eastern Railway 5408 88 110 154.0 19 99 27 10 2.85 3.54
Apr 2026 to Mar 2027 (Period 04) London Overground 42563 1732 2694 3560.0 1544 670 1181 165 8.36 4.62
Apr 2026 to Mar 2027 (Period 04) Lumo (East Coast) 328 14 0 7.0 3 2 1 0 2.13 2.33
Apr 2026 to Mar 2027 (Period 04) Lumo (West Coast) 186 6 3 6.0 1 2 3 0 3.23 [z]
Apr 2026 to Mar 2027 (Period 04) Merseyrail 16333 395 173 370.5 114 29 220 7 2.27 2.69
Apr 2026 to Mar 2027 (Period 04) Northern Trains 70535 1321 2269 2929.5 597 323 1914 95 4.15 3.57
Apr 2026 to Mar 2027 (Period 04) ScotRail 58772 675 1026 1363.5 405 298 591 70 2.32 2.10
Apr 2026 to Mar 2027 (Period 04) South Western Railway 43980 1699 924 1773.5 687 421 542 124 4.03 4.31
Apr 2026 to Mar 2027 (Period 04) Southeastern 45285 727 533 896.5 234 109 515 39 1.98 2.20
Apr 2026 to Mar 2027 (Period 04) TfW Rail 27284 1208 1035 1639.0 387 218 924 110 6.01 4.05
Apr 2026 to Mar 2027 (Period 04) TransPennine Express 8837 435 205 422.5 117 68 226 13 4.78 4.36
Apr 2026 to Mar 2027 (Period 04) West Midlands Trains 31654 1281 1423 2063.5 560 178 1199 126 6.52 4.29
Source: Network Rail