Periodic (4-weekly) statistics containing data on the number of passengers booking assistance and the number delivered by train operating companies. Whilst all of these statistics are published at a periodic level, they are updated quarterly. These data forms part of ORR's core consumer data requirements from train operating companies; more information can be found at ORR core data
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Latest statistical release
Date published: 22 Oct 2020
Date next published: 14 Jan 2021
- There were 20,333 booked passenger assists made during 2020-21 rail periods 1 to 4. This represents a decrease of 95.1% compared to the same rail periods in 2019-20.
- There were 6,129 bookings for passenger assistance during 2020-21 rail periods 1 to 4. This represents a decrease of 95.1% compared to the same rail periods in 2019-20.