Passenger assistance

Periodic (4-weekly) statistics containing data on the number of passengers booking assistance and the number delivered by train operating companies. Whilst all of these statistics are published at a periodic level, they are updated quarterly. This data forms part of ORR's core consumer data requirements from train operating companies; more information can be found at ORR core data

If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov.uk